Trusted Agent profile · Hastings

Oakfield Hastings reviews

★★★★★ Excellent

555 reviews across 1 platform

60-61, Robertson Terrace, Hastings, TN34 1HY

Oakfield's office in Hastings, at 60-61, is rated 4.8 out of 5 across 555 reviews on 1 platform, including 555 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Oakfield won in 2026.

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4.8 / 5

555

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hastings office, from every platform, shown as written. First names only.

5/5

Google

The renting process went smoothly and Lauren Borthwick at the Hastings Branch was very helpful and dealt with all my questions well. What was quite a daunting prospect for me was made much easier thanks to her. I am confident if any problems arise whilst I'm renting the property that Oakfield will be able to help and resolve any issues I may have.PositiveQuality

Jill · 10 January 2022

Agent replied · 20 June 2024

Good Afternoon Jill, Thank you for your fantastic feedback, we appreciate it is a dauting process and i'm so happy to hear that Lauren helped you through this. Rest assured we are here to help you throughout your journey with us! Kind regards, Alison

5/5

Google

One of the (few) letting agents I’d recommend to friends. Straightforward, not exploitative, great staff. Particular shoutout to Tia who helped us with our recent move!

Martyn · 8 October 2024

Agent replied · 22 October 2024

Hi Martyn Thank you for leaving this wonderful review for Oakfield and Tia. I’m so pleased the process was such a positive one for you. Best wishes Emma Hawkins Lettings Director

5/5

Google

Very efficient and easy to deal with, Izzy was a pleasure to deal with and dealt with all enquires quickly, thanks.

Julie · 16 December 2024

Agent replied · 23 December 2024

Good morning! I am so pleased Izzy made the experience with Oakfield such a positive one for you. Thank you for your review. Kind regards, Emma Hawkins Lettings Director

5/5

Google

I have found Oakfield to be very efficient and easy to get hold on the phone. Alex is extremely helpful and I am so pleased that my three properties have been transferred and managed by them. The statements I receive each month are clear to understand. I would certainly recommend them. Also it is nice that they are situated in Eastbourne where my properties are.

Peggy · 21 June 2021

Agent replied · 20 June 2024

Good afternoon Peggy, Thank you so much for your positive feedback, we are very pleased to be managing your properties for you and are glad to hear that you find the statements easy to understand. Having a local office will definitely enable us to manage the properties more efficiently for you. Kind regards, Alison

5/5

Google

I’ve used Oakfield a number of times to find me a tenant. Gemma has always gone above and beyond in ensuring my property is let, not only quickly but also making sure they are a great fit for the property. I highly recommend Gemma and the team at Oakfield to any landlords looking to get their property let.PositiveProfessionalism

Paul · 21 June 2022

Agent replied · 20 June 2024

Afternoon Paul, Hope all is well with you? Thank you so much for taking time out and leaving such great feedback for Gemma and the team, really is appreciated and i know it goes such a long way. Have a lovely day and all the very best. Neil Newstead CEO

5/5

Google

Excellent experience with Tia and the team, very helpful in facilitating our move and handling everything remotely, making the process as smooth as possible. If we have to move again within the area I would gladly work with them again, thank you all especially Tia!

Alastair · 25 August 2023

Agent replied · 20 June 2024

Hi Alastair Thank you so much for the wonderful review you’ve left. Both Oakfield and Tia greatly appreciate you taking the time to write this. Kind regards Emma Hawkins Lettings Director

5/5

Google

i have dealt with Oakfield now for 3 years...what a difference to my previous agent...soon as you step into the office you are greeted with a smile and someone steps foreward to offer you assistance..friendly people ,very efficient ..i have dealt with Hannah and Adam...and i trust there judgement and honesty ...always treat you as an individual and are looking after your interests...no hesitation at all to recommend

Rodney · 21 June 2020

Agent replied · 20 June 2024

Hi Rodney, Thank you so much for taking the time to leave such a positive review. It has been a pleasure working with you over the past 3 years and we look forward to many more years assisting you. Best Wishes Hannah Namvar Branch Partner

5/5

Google

I dealt with Tony Rodrigues due to my landlords selling my flat which was a very stressful time, he was reassuring and I felt like he always had my back and my best interests at heart even though he worked for the buyer. He is polite and friendly and helpful, very strange for an estate agent haha!

Kayley · 21 June 2022

Agent replied · 20 June 2024

Hi Kayley So happy that Tony was able to assist and reassure you during this time, Tony is a very genuine person and really does care about all his clients, and to receive feedback like this goes such a long way. Thank you Neil Newstead Founder & CEO

5/5

Google

This was my first experience renting through an agency, and I'm glad everything worked out so well. After a month of searching, I was happy to find a new place, and I'm very grateful to Tia for her help, kindness, and pleasant attitude. It was very nice to feel that there was someone who cared about my situation and with whom I could always stay in touch while maintaining a friendly and easygoing atmosphere. Thank you, Tia and Oakfield Agency, for helping me move into my new home.

Gleb · 21 May 2024

Agent replied · 20 June 2024

Hi Gleb, Tia is a superstar and we are so lucky to have her as part of the Oakfield team, this review means so much to her and all of us at Oakfield. Kind regards, Emma Hawkins Lettings Director

5/5

Google

This is the first time I’ve used Oakfield to let a property in Hastings. From the start I was impressed with the professionalism of the company and particularly Adam who looked after me through the process. I found him professional, attentive and good at communicating progress and updates. A tenant was found within a few days and I would not hesitate in using Oakfield again and recommending them to anyone

Andy · 22 June 2019

Agent replied · 20 June 2024

Hi Andy, Thank you for taking the time to leave such a lovely review for Adam. I am very pleased to hear that you were happy with the service you received from Adam and our Hastings Branch and I will ensure your comments are passed on. Best Wishes Hannah Branch Manager

5/5

Google

From the very beginning of my renting journey, Tia at Oakfields has been nothing short of exceptional. Her professionalism, expertise, and genuine care for my needs have truly set her apart. Thanks Tia, you rock!!!

Diana · 22 March 2024

Agent replied · 20 June 2024

Hello Diana, We absolutely love this review for Tia, thank you so much for taking the time to leave it. Best wishes, Emma Hawkins Lettings Director

5/5

Google

Very happy with everything, Izzy was particularly helpful and responsive to all communication throughout the letting process. Many thanks

Mick · 16 December 2024

Agent replied · 23 December 2024

Hi Mick, Thank you for taking the time to leave this wonderful 5 star review for Izzy it is much appreciated by everyone at Oakfield. Kind regards, Emma Hawkins Lettings Director

5/5

Google

Lauren B has been a delight! within an hour of a flat going online she had us filling in forms, and the next day we got accepted, and we are looking at moving in a week. shes kept us well informed and has been overall delightful. Thank you so much Lauren, theyve obviously trained you well and you have great customer service !!

Lucy · 21 June 2021

Agent replied · 20 June 2024

Good afternoon Lucy, I am so pleased to hear that you have had such a positive experience with us and that Lauren has provided you with such a good and speedy service. Thank you very much for your review, we look forward to welcoming you into your new home soon! Kind regards, Alison

5/5

Google

Tia was fantastic to work with, professional, responsive, and truly helpful throughout the entire process. She understood what I was looking for and made everything smooth and stress-free. I highly recommend them if you’re looking for a reliable and knowledgeable agent. Oakfield Hasting

BOLAJI · 9 April 2025

5/5

Google

Lily has been a total joy to deal with throughout; she has made the entire process easy, straight forward and crystal clear. Professional, organised and communicative. Thank you!! Very pleased we chose to go through this company in order to find our home. Highly recommend Oakfield.

Charlie · 21 June 2023

Agent replied · 20 June 2024

Morning Charlie Thank you so much for taking the time in leaving us this fantastic review. Lily really is great so its so wonderful when people recognise this and then go out there way to leave a review. Have a great day Neil Newstead Founder & CEO

5/5

Google

Very happy with their service, especially Ms. Tia West, she was very helpful. I really appreciate the staff for their quick responses to any of our queries. Was really supportive compared to many other agencies we approached! Will highly recommend Oak field to everyone. Thank you!

Riya · 21 June 2023

Agent replied · 20 June 2024

Hi Riya Thank you for leaving this review for Tia. We’re very lucky to have her as one of the team at Oakfield. Kind regards Emma Hawkins Lettings Director

5/5

Google

With wife and two children we have been looking for an apartment since March last year. Mrs. Tia's help turned out to be irreplaceable at whole this time. From time to time she called us with offers, but I had to refuse for various reasons until at the end of the year Mrs. Tia found the apartment that we liked. Thank you very much for your rememoir and perseverance. Fully professional and very friendly help from Mrs. Ti'i. Highly recommend to anyone

Adam · 21 April 2024

Agent replied · 20 June 2024

Hi Adam Thank you for taking the time to leave this wonderful review for Tia. We wish you well in your new home. Best wishes Emma Hawkins Lettings Director

5/5

Google

All at oakfield are very good and professional especially Allanah who has helped with the renewing of our tenancy due to unexpected circumstances. We have been a client with them for 5 years and everything has run smoothly even down to reporting repairs. Thankyou Allanah

Susan · 21 June 2023

Agent replied · 20 June 2024

Hi Susan Thank you so much for taking the time in leaving this great review, been with us a long time so carry's a lot of weight. Have a great day Neil Newstead Founder & CEO

5/5

Google

Allannah has been extremely helpful and is very quick in getting back to me with a response. Throughout the last few years she has maintained this quality of service which is one of the main reasons we have renewed our appointment with these estate agents

G · 21 June 2023

Agent replied · 20 June 2024

Hello Thank you for leaving a review for Allannah she goes to such effort to provide such a positive service so receiving reviews like this means so much to her. Many thanks Neil Newstead, Founder and CEO

5/5

Google

Tia West was always very helpful and always makes you feel welcome. Also her aftercare is 100%!

Brad · 16 December 2024

Agent replied · 11 December 2024

Good morning Brad We really appreciate you leaving this review for Tia and the positive comments therein I note you’ve rated her at 2 stars. I hope that her service was 5 star. If the 2 stars was an error we would be so grateful if you could please amend to 5 star if however it was a 2 star service then we’d love feedback on how we could have got to 5 stars. Many thanks Emma Hawkins Lettings Director

5/5

Google

Thanks to Tia from the Hastings office finding a new apartment became a very pleasant experience. She was willing to help me in every step of the way. Thank you Tia.

Stella · 21 April 2024

Agent replied · 20 June 2024

Hi Stella Thanks for leaving this lovely review for Tia it’s appreciated so much. Best wishes Emma Hawkins Lettings Director

5/5

Google

Scott was very friendly and incredibly helpful when I called about a property in the Hastings area. Scott's professional and well put together video viewings are engaging and informative - just what you need when you are looking to buy a home. Thanks guys!

Thomas · 21 June 2023

Agent replied · 20 June 2024

Morning Thomas Thank you so much for taking the time in leaving this great review and feedback, we love our videos and receiving feedback like this makes it all worth while. Have a great day Neil Newstead Founder & CEO

5/5

Google

Tia and Toby were really helpful today during the viewing. They are knowledgeable and have a pleasant and welcoming demeanour. Thanks guys.

Tolulope · 22 September 2024

Agent replied · 22 October 2024

Hi Tolulope, Tia & Toby and the whole team at Oakfield hugely appreciate you taking the time to leave this wonderful review. Kind regards, Emma Hawkins Lettings Director

5/5

Google

Rob V has been absolutely amazing through the whole process of putting our property up for sale to selling the property for us. He has been so thorough, prompt and extremely helpful from the first point of contact. We are so glad we decided to go through Oakfield and so happy to have met an individual like Rob who works so hard for his clients no matter what day it is. Nothing is too much for him. He’s an asset to Oakfield. Thank you so much for all your help! We also want to shout out Jo B who took over the sale once the property was sold. Jo has been fantastic. Always on hand to ask any questions and keeps us up to date at all times. Jo has been great with being on the ball with the process and really understanding of our situation. We recently met Jenny for some advice and she so far has been amazing with her knowledge and advice to help us make our next decision. We will defiantly be using Jenny as our next point of contact for our next step and look forward to liaising with her. Highly recommend Oakfield.

Valeria · 22 March 2024

Agent replied · 20 June 2024

Good morning Valeria, Wow I love this review and love the support you have received from so many of the team at Oakfield. We are delighted we will be continuing to work with you and thank you for taking the time to leave such a kind & comprehensive review. Kind regards, Emma Hawkins Lettings Director

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Read Oakfield's Google reviews

Questions about Oakfield Hastings

Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards: Oakfield, Hastings won Platinum; Oakfield, Eastbourne won Platinum; Oakfield, Bexhill On Sea won Gold.

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