Trusted Agent profile

Oakfield reviews

★★★★★ Excellent

555 reviews across 1 platform

60-61, Robertson Terrace, Hastings TN34 1HY

Oakfield's Hastings office at 60-61 is rated 4.8 out of 5 across 555 reviews on 1 platform, including 555 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Oakfield won in 2026. Checked 9 October 2026.

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4.8 / 5

555

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Oakfield. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hastings office, from every platform, shown as written. First names only.

5/5

Google

I didn't have any previous experience of letting but having a property to let wanted to find a company who I had confidence in to oversee and manage the let. Oakfield are highly professional but friendly which is important for the landlord and the tenants too. Gemma kept me informed throughout the process of marketing the property and finding a suitable tenant. A smooth and rapid process, I am very impressed. Gemma made herself available over the bank holiday to allow access for the tenants to measure for furniture etc, and making sure that everything is as it should be ready for when they moved in. This was very reassuring. I can highly recommend Oakfield.

Anita · 21 June 2022

Agent replied · 20 June 2024

Hi Anita, firstly thank you so much for taking time out of your day and leaving us this wonderful review it really is appreciated by all of us at Oakfield. We aim to be as accommodating as possible, moving is such a stressful time so anything we can do to assist is really important. Gemma is so dedicated not only to Oakfield but to all her clients as well, always going above and beyond. Gemma was promoted only yesterday to our new Hastings Lettings Manager :) All the best Neil Newstead CEO

5/5

Google

My partner and I have been looking for a place in Hastings where we can live together for with my partner's son for some time now. We've had so much trouble with agents not replying to our enquiries, and telling us they'll let us know when properties become available but then never contacting us again. With Oakfield, and their fantastic agent Casey, its been a completely different story. We were able to discuss the challenges we've been facing and within 24 hours, Casey had identified a property that was just perfect for our needs and was able to give us the opportunity to express our interest in taking it. Since then Casey has been incredibly responsive, always getting back to us when we've had questions and even, I believe, working on her days off to help get our applications processed quickly. We're so looking forward to picking up the keys to our new place on Friday and can't thank Casey and the team at Oakfield enough for all their hard work and fantastic customer focus!

Ian · 21 June 2022

Agent replied · 20 June 2024

Hi Ian How lovely to read such amazing feedback about Casey. She is an absolute star and continuously goes above and beyond, and cares so much about her clients so to be recognised like this is fabulous. Hope all goes well with your move, and have a great day. Neil Newstead Founder & CEO

5/5

Google

We had the pleasure of being helped by Casey, who was efficient and super lovely! We've been looking for a beautiful home for some time and the experience we've had with other estate agents have been really unhelpful and unsuccessful! I had explained our situation to Casey at oakfield and within 24hrs she had found us a wonderful and perfect property! She and her team was on hand every step of the way....they are very professional and on the ball, they certainly went above and beyond what I expected or have experienced in looking for and obtaining a property. Totally recommend!!!

Rebecca · 21 June 2022

Agent replied · 20 June 2024

Hi Rebecca, Wow what amazing feedback and such a wonderful review to read this afternoon. So happy that we was able to help you, Casey is great, really does care about people and I think that is what sets her apart from other agents, she excels and goes above and beyond so when we receive feedback like this it goes such a long way and I know Casey will be super happy. Have a great day and hope you enjoy your new home. Neil Newstead Founder & CEO

5/5

Google

I had a wonderful experience with Oakfield Estate Agent. Tia, Kim and Lily were really supportive. I have had dealings with other agents but the promptness of Oakfield was so impressive. Tia, Kim and Lily were always ready to answer every enquiry. They made it easy for me to relocate from Portsmouth. I will always recommend Oakfield Estate Agent because of my experience with the trio.

Oluwatoyin · 24 September 2023

Agent replied · 20 June 2024

Hi Oluwatoyin Thank you for leaving such a great review. I know our team work very hard to deliver the best service. Best wishes Emma Hawkins Lettings Director

5/5

Google

Words alone can't express how happy and satisfied I am with the excellent and wonderful service I received from Oakfield Estate Agents with the help of Tia West whom God used to make it a reality. Tia's support and patience all through the application stage was overwhelming. Shout out to Daniel and other staff members for their support as well, you all are the best. Vamos Oakfield Estate Agents...Cheers!

Martins · 21 June 2023

Agent replied · 20 June 2024

Morning Martins Thank you so much for such an amazing review and great feedback on your experience with Oakfield, i just love reading such happy and positive feedback like this. Gives the team great morale as well. Good luck in your new home and have a great day Neil Newstead Founder & CEO

5/5

Google

I just love this agency and people working there. Charlotte has helped me so much, very professional, amazing, always ready to help and assist with everything. Very fast responses and overall just a perfect service. Thank you so much to Charlotte for taking the time with every phone call and every viewing. Thank you for being human and really caring for every person contacting you. You are the best!

Viki · 21 June 2023

Agent replied · 20 June 2024

Morning Viki I love this review and feedback about Charlotte for so many reasons, but mainly I love that Charlotte really is so caring and you recognise this, which will be so greatly appreciated by her, and all of us at Oakfield. Thank you, means so much :) Have the best day Neil Newstead Founder & CEO

5/5

Google

We arranged to view a property with intentions to buy.. we found Oakfields had just the perfect property. We met Eleanor at the property. She was professinal, communitive and has an extremely fabulous rapour with us.. im still smiling thinking about our meeting there! During this exciting time, She has been fast and efficient with all necessary information and legal stuff. Thank you so much Eleanor and Oakfields

Louise · 21 June 2023

Agent replied · 20 June 2024

Morning Louise What a lovely review to open and read this morning, ,so happy that Eleanor has looked after you, and really appreciate this great review and very kind words. Good luck with your new home! Neil Newstead Founder & CEO

5/5

Google

These guys are the best in business, on time, efficient and very helpful,Most especially Tia through out the whole process.

Ivan · 19 August 2025

Agent replied · 9 September 2025

Hi Ivan, Thanks for the great review, feedback is really important to us so this means a lot. All the best. Kerry Newstead Marketing Director

5/5

Google

Sam has been a fantastic agent in my experience. He is helpful, understanding and knowledgeable about the properties that he has shown me. I also greatly appreciate the fact that he supports me, as the buyer, and remembers information about my search. Thank you for your efforts so far.

Act · 25 July 2024

Agent replied · 24 August 2024

Hello Sam and all the team at Oakfield are so grateful to you for taking the time to leave this wonderful review. Sam prides himself on always doing the best for his clients and we’re thrilled you’ve been so happy. Best wishes Kerry Newstead Sales Director

5/5

Google

I put in an enquiry in regards to renting in Hastings/Bexhill. I received a call from Emma at the Bexhill branch, she was so informative and answered all the queries I had, she then transferred me over to Kiera to go into more detail about a few properties and she was just as amazing. Couldn’t have had a better experience, thankyou guys!

Poppy · 13 October 2025

Agent replied · 12 November 2025

Hi Poppy, We are so pleased you are happy with the service, we appreciate your feedback. All the best, Kerry Newstead Marketing Director

5/5

Google

I recently purchased a property being sold with Oakfield and i was delighted with the quality of service they provide not just to their clients but to the other party's involved. I was experiencing delays and lack of contact from my Convaeyeancer but David Burrell and his colleague Scott Rea was a fantastic help with chasing things up with me & explaining things I didn't understand. A very dedicated & friendly team there at OakfieldPositiveResponsiveness, Professionalism

Jamie · 25 August 2022

Agent replied · 20 June 2024

Good morning Jamie, We are really pleased to hear that you have had a fantastic service from us. We look forward to giving you the keys and wish you all the best for the future in your new home! Kind regards, Scott

5/5

Google

A great estate agents. Love that they post videos on YouTube, which is helpful. Eleanor has been fantastic: friendly, professional, quick to respond and a pleasure to deal with. She showed me a property in the morning, kept me updated with others, and another in the evening, which I intend to purchase. She's been great guiding me through the processes. Eleanor is a real asset to Oakfield.

Chrissy · 21 June 2023

Agent replied · 20 June 2024

Morning Chrissy Thank you for taking the time in leaving this review, really is appreciated by all of us at Oakfield. So happy that Eleanor looked after you so well, and I wish you the well with the new purchase. Neil Newstead Founder & CEO

5/5

Google

Fantastic service from the team at Oakfield Estate Agents Hastings. We requested very particular times (late afternoons) to view our property and they always went the extra mile to assist. A special thanks to Lewis who not only kept us updated throughout the buying process but also went out of his way to do so on his days off and over the weekend. Thanks very much we look forward to moving day next week! Kind regards DavePositiveProfessionalism

Dave · 21 June 2022

Agent replied · 20 June 2024

Hi Dave, thank you for your kind word. We’re glad to have been part of your moving journey and wish you all the best for the future. Regards, Adam and the Oakfield team.

5/5

Google

Oakfield were amazingly supportive throughout the whole process, answering every question that we had and spending so much time talking us through any issues and questions that we had! Scott was amazing in telling us everything that was going on and keeping us updated, not just with our purchase through Oakfield, but when issues arose with our sale despite that being through a different agent. We could not have asked for more support throughout the whole process.

Chris · 21 June 2022

Agent replied · 20 June 2024

Evening Chris Thank you so much for taking the time in leaving Scott and the team at Oakfield such great feedback, putting a property on the market for sale is one thing, but in my opinion the communication with all parties there after is so much more important, so when i read feedback like this really does make my day and put a big smile on my face. Good luck in your new home and have a great evening Neil Newstead Founder & CEO

5/5

Google

We spoke with Charlene Quinn who assisted us with any of the worries stresses and many questions we had when trying to serach for the right property given our tight and challenging budget. Going the extra mile putting us at ease knowing we were getting the most sound and comprehensive advise putting us at ease throughout the whole experience. Big thankyou.

SteveDaveRosa · 13 October 2025

Agent replied · 12 November 2025

Thank you so much for the 5 star review and your great feedback, we will ensure your thanks are passed on. All the best, Kerry Newstead Marketing Director

5/5

Google

Jenny and her team were fantastic with finding a tenant for my property. They were friendly, helpful, and found me a tenant quickly. I felt that all the checks were done thoroughly and they also have a very easy to navigate online portal where I can keep up to date with all relevant info/documents. Recommend highly.

Callum · 21 February 2024

Agent replied · 20 June 2024

Hi Callum, Jenny is wonderful and she loves nothing more than assisting our Landlord Clients I am thrilled you had such a positive experience. Kind regards, Emma Hawkins Lettings Director

5/5

Google

Izzy was a fantastic agent 5 star experience. Thank you so much to her and the team at Oakfield! I love my new home :)

Ornagh · 2 April 2026

5/5

Google

I had the pleasure of using Oakfield Estate Agents Hastings recently, due to the daunting task of relocating a family member in the current climate. Both Alison Hurkett and David Burrell were first class, professional, friendly and efficient. Within a month, they found a suitable short term rental and the move was successfully completed. Both were available all the time for advice and updates, which reduced the stress. I certainly will use them again. Thanks Jon

Jonathan · 21 June 2022

Agent replied · 20 June 2024

Good afternoon Jon, Thank you so much for your great review, it was a pleasure to be of assistance to you and your mum. I hope she continues to enjoy her time in her new home. Kind regards, Alison

1/5

Google

I would give zero stars if I could. My experience with Oakfield has been extremely disappointing. Communication is poor, issues are not resolved in a timely manner, and there is a clear lack of accountability. Despite multiple attempts to address ongoing problems, nothing has been handled properly. I cannot recommend their services based on my experience.

Geralt · 18 November 2025

Agent replied · 23 November 2025

Dear Geralt, I am very disappointed to receive your review and that your experience with Oakfield has not been the positive one it should be. I have searched our records to locate your details but I have been unable to do so. I would welcome an opportunity to discuss this further with you. Please could you call me on 01424 856923. Kind regards Emma Hawkins Lettings Managing Director

5/5

Google

Hi guys. We was desperately inneed to find a property to rent, only one company helped me and it was best experience I ever had. Kimberley Briscoe was the agent and my god saver. She solved my problem in 24 hours!!! Amazing job, recomend to all of you if need professionals!!! Best agent I have ever met!!! Good luck Kim!!!

Roman · 24 October 2023

Agent replied · 20 June 2024

Hello Roman, We love this review for Kim she really is one of the best letting agents. I’m so pleased your experience with her was so positive. We hope you’re happy in your new home. Kind regards Emma Hawkins Lettings Director

5/5

Google

Absolutely amazing work from Tia West, been stressed out trying to find a 2 bed place to live for my work and she was so calming and reassuring that everything would be alright, she found my dream place to live and reside. Definitely deserves a 5 star review today. I couldn’t be more appreciative, Thank you Tia for all your hard work

Reece · 26 July 2023

Agent replied · 20 June 2024

Hi Reece Thank you for a 5 star review for Tia, I know Tia and the team work really hard and appreciate you taking the time to write this. Many thanks Emma Hawkins Lettings Director

5/5

Google

I was recently looking for a flat to rent in St Leonard's on Sea. I contacted Gemma at Oakfield and she was so friendly and helpful right from the start. She has kept in good contact and has sent me all the information and documents I would need. She has made this such an easy and straight forward process. I have never had such an easy time of it when moving before!! Thanks Gemma and Oakfield for all your help!

Sarah · 21 June 2021

Agent replied · 20 June 2024

Good Morning Sarah, Thank you for your lovely review, I will make sure Gemma is aware of your kind comments! If there is anything else we can do for you, please do not hesitate to get into contact. Kind regards Skye Standivan.

5/5

Google

Oakfield have been incredible in helping me try to find a property Ronnie was totally on it and cheerfully called me up often enough so I knew he was keeping me up to date and not too often it was annoying. Really refreshing after having had to deal with some other estate agents who were utterly useless. Charlotte was also really helpful friendly and efficient. I would 100% use this agency again should I need to find a property.PositiveResponsiveness

Charlotte · 21 June 2021

Agent replied · 20 June 2024

Hi Charlotte Thank you for you kind feedback, I will make sure Ronnie and Charlotte are aware. We are glad you had a good experience with Oakfield. Kind regards Lily.

5/5

Google

We are very pleased with the services provided by Oakfield, which helped us to find the right property. Also a huge thanks to Kim for the outstanding customer service, professionalism, proactivity and excellent communications. Thanks to Kim, the process went smooth. We recommend this company and Kim’s wonderful service.

Puvaneswaran · 21 April 2024

Agent replied · 20 June 2024

Good Evening Thank you for taking the time to leave this wonderful 5 star review for Kim. It means so much to her and the team at Oakfield. Best wishes Emma Hawkins Lettings Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Oakfield's Google reviews

Questions about Oakfield

How many reviews does Oakfield have?

Oakfield's Hastings office has 555 reviews across 1 platform: 555 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Oakfield's rating?

Oakfield is rated 4.8 out of 5 across all 555 reviews, and 4.8 out of 5 on Google from 555 reviews, checked 9 October 2026.

Has Oakfield won any awards?

Yes. In The Trusted Agent 2026 awards: Oakfield, Hastings won Platinum; Oakfield, Eastbourne won Platinum; Oakfield, Bexhill On Sea won Gold.

Where is Oakfield's Hastings office?

Oakfield, 60-61, Robertson Terrace, Hastings TN34 1HY.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.