Every review we hold for the Hastings office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTia provided exceptional assistance and friendliness throughout the entire process, ensuring all my inquiries were promptly and clearly addressed. Before signing the contract, she took the time to ensure I comprehensively understood everything. Additionally, she demonstrated great flexibility and accommodation regarding my moving date and time. I enthusiastically endorse Tia to anyone seeking a seamless and stress-free letting experience. Many thanks to Tia for her outstanding service.
S · 21 April 2024
Agent replied · 20 June 2024
Good evening
I am delighted you had such a wonderful experience with Tia. She’s exceptional at her job and prides herself on giving her clients the best customer service.
Best wishes
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleWe have just exchanged contracts in our purchase of a property through Oakfield and I just wanted to say thank you to Scott for the way he has handled the whole process. From the original viewing, which came about when Scott called me to say he thought he had the ideal property for us - which turned out to be correct - to the way he has kept us informed throughout, he has put a pleasant and reassuring face on what can often be a difficult and stressful experience. Thanks very much Scott.
Sarah · 21 June 2023
Agent replied · 20 June 2024
Morning Sarah
Congratulations on the purchase of your new home and hope all goes well. Thank you so much for sharing your experience and such kind feedback about Scott, which i know will be greatly appreciated.
Have a lovely day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleOakfield Estate Agents listed a property that I am selling in St Leonards. From beginning to end the process has seamless and stress-free. I worked with Adam Toubi who provided an accurate price estimate, took on the listing and kept me updated on progress. Oakfield made an excellent video and brochure that highlighted the best parts of the flat. An on-line app listed appointments for viewing, customer feedback and, now, the offer and closing process. The team are professionals. And all this for a reasonable fixed price fee. You can't go wrong working with Oakfield and I will certainly use them again.
Alastair · 21 June 2023
Agent replied · 20 June 2024
Hi Alastair
Thank you so much for this review of Adam! We’ve all thoroughly enjoyed working with you.
Kind regards
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleWe have been delighted with the service from start to finish provided by Oakfield and especially Adam Toubi who has been our point of contact from start to finish. I have to say one of the best things that Oakfield provide is the Video Tour of the property. As also having been a buyer it makes such a huge difference to be able to watch a video tour. It was excellently made by Adam and I am amazed how few estate agents put the time in to make one. The photos were excellent and numerous too and with the detailed description they could not have shown our flat off better.
The first person that visited then made and offer and purchased it so an excellent result and I feel a really good price was achieved too.
10 out of 10 for service. Highly Recommended.
Nick · 21 June 2023
Agent replied · 20 June 2024
Hi Nick,
I absolutely love reading feedback like this and I am delighted Adam assisted you so well on the sale of your property. Our video tours are something we’re very proud of at Oakfield Adam always take so much time to make these so informative.
Many thanks
Neil Newstead, Founder and CEO
★★★★★ 5/5
GoogleThis was our first experience working with Oakfield Estate Agents and I have to say they have managed our expectations brilliantly. We had an overseas relocation therefore were a bit anxious that everything could be managed in time. However, this anxiety was removed by the step-by-step assistance and guidance of our point of contact Charlotte Kite.
Charlotte went out of her way to ensure that all the paperwork was covered and our move in date brought forward without any glitches. I would recommend Oakfield to anyone and give them and their team 5 stars for the fantastic work they are doing in the region.
Nida · 21 June 2023
Agent replied · 20 June 2024
Hi Nida
So happy that we have been able to assist with your relocation, and everything has gone so well. Thank you for this wonderful review and feedback which is greatly appreciated by all of us at Oakfield.
Hope everything is all going well, and best of luck in your new home.
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleI recently had the pleasure of renting a property through Tia West and Oakfield Properties, and I must say that my experience was excellent. From start to finish, Tia and the team provided outstanding service and created a positive atmosphere throughout the entire process.
One of the standout aspects of my experience was the ease of communication with Tia. She was always available to answer my questions and address any concerns I had promptly. Her professionalism and responsiveness made the entire rental journey smooth and hassle-free.
Additionally, the atmosphere created by Tia and the Oakfield Properties team was wonderful. They were friendly, approachable, and genuinely cared about ensuring my satisfaction as a tenant. Their warm and welcoming attitude made me feel valued and appreciated.
Overall, I highly recommend Tia West and Oakfield Properties for property rentals. Their commitment to exceptional communication and creating a positive atmosphere sets them apart. If you are looking for a reliable and customer-oriented property rental experience, Tia and Oakfield Properties are the perfect choice.
Anjo · 21 June 2023
Agent replied · 20 June 2024
Good evening Anjo
What an absolute pleasure it was to read this fantastic review you’ve left for Tia. We cannot thank you enough for taking the time to leave such a wonderful and comprehensive review. Tia is excellent and we’re so lucky to have her at Oakfield, she provides the best customer service always and I’m so happy you had the benefit of this.
Kind regards
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleExceptional, professional service and depth of knowledge.
Oakfield and Max Hewitt specifically were recommended to me by a friend who uses Oakfield to manage their property. He has been very happy with their service over a number of years.
I have a complex freehold/leasehold issue that needed the input from an expert and Max was very insightful and knowledgeable on the subject. He has subsequently helped me put together a clear plan of action to move forward and outlined a number of scenarios to help me more fully understand the implications of each step.
So, I highly recommend Oakfield and Max specifically and will definitely be using them again.
John · 21 June 2023
Agent replied · 20 June 2024
Hi John
Thanks so much for this great review for Max!
Kind regards
Emma Hawkins
★★★★★ 5/5
GoogleJenny went above and beyond to find us a suitable property and get us in as quickly as possible when we found ourselves in a tricky situation. Her knowledge, experience, efficiency and compassion were just what we needed. Many, many thanks.
Kate · 16 March 2026
★★★★★ 5/5
GoogleI cannot express on here how happy I am with Oakfield, Hastings. I love my new flat, it's perfect.
I must say a big thank you to my negotiator "Tia West" for helping me get moved in. She helped every step of the way. She answered any questions I had & resolved any issues in a very friendly & professional way, thank you Tia.
I am totally grateful to you & I will recommend Oakfield to anybody.
Adam Howard
Adam · 21 June 2023
Agent replied · 20 June 2024
Good evening Adam
Thank you for your review it means so much to Tia and the team at Oakfield.
We wish you well in your new home.
Kind regards
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleSidney Da Silva made the whole process very easy and relaxed. The whole time was very happy to answer all of my questions and was very informative and professional. Would 100% recommend Sidney at Oakfield!
Dolcie · 12 April 2026
★★★★★ 5/5
GoogleFIND A TENANT.
Jenny and her team listened carefully to our needs and requests as landlords and have worked hard to find us a suitable tenant. Jenny has been very considerate , pleasant and professional. Thank you
Jane · 26 March 2026
★★★★★ 5/5
GoogleScott Rea has been a joy to work with. I was nervous that trying to sell our house while living in the US would be complicated and stressful. I was wrong. Scott took care of everything from start to finish, including a video tour which gave potential buyers a complete view of the house before visiting in person. It could not have been more seamless, and the offer was even better than we hoped for!
Alexandra · 21 June 2023
Agent replied · 20 June 2024
Morning Alexandra
Thank you so much for taking the time in leaving us this amazing review. Scott is fantastic, really cares about his clients, always goes above and beyond and feedback like this means so much to all of us at Oakfield. So happy that everything went so well and we all wish you the very best.
Have the best day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleMy experience with Oakfield Estate Agents is just mind blowing. I sent an email and immediately got a response. I was assisted by Charlotte, she was so helpful, guided us throughout and always made follow-ups. I find Charlotte pro-active, dynamic and remarkably forbearing. I am sure the same goes for the rest of the team working at Oakfield. I singled her out because she is the one who assisted me and she was awesome 💯%
Mark · 21 June 2023
Agent replied · 20 June 2024
Morning Mark
Love this review, so positive and upbeat and will mean so much to Charlotte and all the team at Oakfield who are all fantastic.
Hope you have the best day
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleI was very happy letting with Jenny and the team at Oakfield. They were all very professional and efficient, which gave me a speedy yet stress-free experience. I particularly liked the quality of the listing and the comprehensive unbiased detail within the inventory report. I would gladly go through Oakfield again.
Daryl · 22 September 2024
Agent replied · 22 October 2024
Hello Daryl
Thank you for taking the time to leave this 5 star review. I’m thrilled you were so happy with the service provided by Jenny and the team in Hastings.
Best wishes
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleOakfield is actually the best and they have got the best staffs ever. God indeed used Tia as an angel to get me an amazing apartment when i was in dare need of one. Thank you Tia for being so friendly and a sister when i needed one, thank you Tia for walking me through this renting process without stress. I love you! God bless Oakfield! God bless Tia!
Juliet · 24 September 2023
Agent replied · 20 June 2024
Good morning Juliet
What an amazing review you’ve left for Tia she truly is the best letting agent and loves nothing more than helping people find their new home.
Many thanks
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleA massive thank you to Liam, for helping my elderly grandparents start the long process of a move from London to Hastings! Liam has gone above and beyond to make the process as smooth as possible, he was completely professional, showed compassion and kindness. We wouldn’t have got to this position without him. He’s an asset to Oakfield. Thank you again Liam from all the family x
Becca · 24 October 2023
Agent replied · 20 June 2024
Hi Becca,
Thank you so much for this amazing review, I’m delighted Liam was able to make such a difference. Wishing you and your family all the best.
Kind Regards,
Kerry
★★★★★ 5/5
GoogleI have many years of experience in using the services of Estate agents and generally they have been very positive. We recently purchased a property through Oakfields, Hastings after a while away from the market and they have certainly taken service to another level.
Oakfields are a dynamic and professional team who are knowledgeable, courteous and highly competent. What particularly impressed me was their speed of response to my enquiries and general manner of composure and calmness during a tricky exchange.
Adam, Scott and David are highly skilled in the diplomatic arena dealing superbly well with both us the purchaser and I’m sure the seller, it is always a fine balancing act in getting it right and they did extraordinary well communicating between both sides.
So a big heartfelt thank you to Adam, Scott and David for smoothing the pathway in facilitating the purchasing of our beautiful new home and ensuring it as stress free as possible. I give an unconditional and genuine recommendation to the Oakfield Team and the excellent service provided, you will not be disappointed if you decide to use their services.PositiveResponsiveness, Professionalism
Richard · 25 August 2022
Agent replied · 20 June 2024
Hello Richard, firstly I hope that you had a wonderful Christmas, and looking forward to 2022?
Thank you so much for leaving such a wonderful and comprehensive review this means so much to all of us at Oakfield. Adam, Scott and David are truly exceptional members of our team and are so dedicated to their roles and ensuring our customers are given the best service possible. Communication is so important and wonderful to read this in your review.
Neil Newstead CEO
★★★★★ 5/5
GoogleWith reference to our most recent relocation into the new property, Kimberley has been a really responsive, trustworthy, and professional. She maintained excellent interaction throughout the process and was incredibly patient, kind, and professional in her advice-giving, which helped to make it feel less difficult and stressful. I highly recommended Oakfield.
Thank you so much Kim for your advice and guidance 🙏🏻
Satish · 22 January 2024
Agent replied · 20 June 2024
Good morning
What a wonderful review for Kim thank you so much for taking the time to leave it. She really is the best letting agent and we’re very lucky to have her as part of the Oakfield team.
Many thanks
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleAbsolutely the best agency to find what we want , Izzy is one of the best people that I know in a new country for me , so quickly on every response and so kind.
I could recommend Izzy to find your home
Bleona · 16 December 2024
Agent replied · 23 December 2024
Thank you for this wonderful review for Izzy it is much appreciated by her and the team.
Kind regards,
Emma Hawkins
Lettings Director
★★★★★ 5/5
GoogleMy first time renting and Izzy made the whole process easy. She explained everything I needed to do and was very helpful. Very professional service from Izzy and Oakfield.
Kevin · 2 April 2026
★★★★★ 5/5
GoogleI first reached out to Oakfield in mid February following some disappointing results with other Hastings estate agents. They have managed to turn what could have been a logistical nightmare (relocating on a modest budget) into a largely stress-free and smooth operation. After initially registering and being helped by various team members, it was Casey who took on our property hunt and really ran with it. She has been amazing at arranging multiple viewings and keeping the process moving in what has become a really tough rental market. I am delighted to be in the final stages of securing somewhere thanks to Casey's hard work and determination. Huge thanks to Casey and the whole team at Oakfield; highly recommended!
Beverley · 21 June 2022
Agent replied · 20 June 2024
Good Morning Beverley
So glad we was able to assist you with your move and relocation, we really do recognise how difficult things can become, especially if you are relocating. Casey constantly goes above and beyond and just loves helping people move. Thank you for taking the time to leave this review and all the very best with you move.
Regards
Neil Newstead Founder & CEO
★★★★★ 5/5
GoogleWe have used Oakfield as managing agents when renting out our mother's flat as well as sales agents recently when we sold the property. They were always very professional and friendly and they responded quickly to any questions we had. David Burrell was extremely helpful with advice when we first talked about selling and then both Adam and Scott dealt with the sale and we quickly had a buyer. There was also a very quick and efficient response to my questions from the management (rental) side, Rayana in particular always got back with the answers we needed very promptly. All in all, we feel we had a first class service from the Hastings branch of Oakfield agents and would happily recommend them to either rent and manage, or sell a property.PositiveResponsiveness, Professionalism
Carol · 21 June 2022
Agent replied · 20 June 2024
Good morning Carol,
Thank you so much for such a great review. It is so important for us to work together as a company and to provide the best possible service for our customers so this is great to hear! Although you have now sold the property we hope to be able to help you again in the future!
Kind regards,
Alison
★★★★★ 5/5
GoogleOakfield have handled the sale of our flat in Hastings and have been excellent from the initial ales work carried out by Adam and Scott to the conveyancing stage which was handled by David. I can't thank David enough for all he did to get our sale through to exchange. It seems to us he was doing the work of both solicitors as well as his own but remained positive and professional throughout what has been a long and trying process.PositiveResponsiveness, Quality, Professionalism, Value
Julia · 21 June 2022
Agent replied · 20 June 2024
Hi Julia, thank you for your kind words. I will pass this on to the team, with special thanks to David. We wish you all the best and hope your are enjoying your new home.
★★★★★ 5/5
GoogleI didn't have any previous experience of letting but having a property to let wanted to find a company who I had confidence in to oversee and manage the let.
Oakfield are highly professional but friendly which is important for the landlord and the tenants too.
Gemma kept me informed throughout the process of marketing the property and finding a suitable tenant. A smooth and rapid process, I am very impressed.
Gemma made herself available over the bank holiday to allow access for the tenants to measure for furniture etc, and making sure that everything is as it should be ready for when they moved in. This was very reassuring.
I can highly recommend Oakfield.
Anita · 21 June 2022
Agent replied · 20 June 2024
Hi Anita, firstly thank you so much for taking time out of your day and leaving us this wonderful review it really is appreciated by all of us at Oakfield. We aim to be as accommodating as possible, moving is such a stressful time so anything we can do to assist is really important. Gemma is so dedicated not only to Oakfield but to all her clients as well, always going above and beyond. Gemma was promoted only yesterday to our new Hastings Lettings Manager :)
All the best
Neil Newstead CEO
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