5/5
Excellent and speedy service from a buyer's perspective though I'm sure equally excellent from a vendors, Jess was excellent throughout and managed the sale brilliantly. Highly recommended.
Trusted Agent profile Β· HASTINGS
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275 reviews across 3 platforms
24 Havelock Road, HASTINGS, TN34 1BP
MADE's office in HASTINGS, at 24 Havelock Road, is rated 4.8 out of 5 across 275 reviews on three platforms, including 263 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for MADE, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the HASTINGS office, from every platform, shown as written. First names only.
5/5
Excellent and speedy service from a buyer's perspective though I'm sure equally excellent from a vendors, Jess was excellent throughout and managed the sale brilliantly. Highly recommended.
5/5
Outstanding Service from Made Hastings, Ben and His Team Went Above and Beyond I recently had the pleasure of working with Made Hastings in my search for a new β¦ More
5/5
Thanks Will and Joe for all your help moving the sale along and helping me get into my new home π‘ β¦
5/5
Exceptional service throughout the whole process. From meeting with Ben on our initial valuation through to the many viewings organised by Charlie, to the after sales care from Stephanie and Jess. What is normally described as one of the most stressful moments in life has been a breeze when dealing with Made. We have been included and updated throughout each step of the process, leaving us overwhelmingly encouraged to recommend them to anyone considering a move. Ben has a truly dedicated team behind him supporting inexperienced movers by incorporating regular updates and communications by email and telephone for viewing to contracts. Passionate about getting you the right property, we can not thank them enough for finding the perfect family home. Compassionate and professional throughout - value for money does not even cover it. Highly recommended!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
When we considered selling our house in the Hastings West Hill area we spoke to a number of local agents before deciding on working with Made Hastings for the sales process. We were very impressed not just by the attention to detail on photography and viewings but also by the fact that Made delivered on and exceeded the price guide. Professional, considered and available at all times we have no hesitation in recommending Ben and his great team at Made Hastings.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I cannot honestly say enough good things about the incredible Team at Made Hastings. I am starting a new life in a beautiful house in my dream location and I could not have done it without all the wonderful people who work at Made. They went above and beyond the call of duty from the first viewing to the supportive calls and emails they sent just to wish me luck and congratulate me. Their advice was invaluable and personal service astonishing. It felt like they were cheerleading for us at every turn. Service is seamless and they are just decent humans. Iβm sure buying a house is not usually this stress free and enjoyable. Thank youPositiveResponsiveness, Quality, Professionalism, Value
5/5
Made have been fantastic from the start. Professional and friendly the whole way through selling my house. They were extremely efficient and it was always easy to get in contact, their communication is superb. Made kept me up to date every step of the way and went above and beyond in helping to progress the house sale. From the moment I asked them to value the house to dropping off my keys they have made the whole process so much easier.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Very friendly, personable guys, that have gone above and beyond my expectations, with regard to my sale (which was a very difficult process). They really did pick this up and didn't relent until exchange of contracts. Always happy to talk about issues that arose and resolved them quickly. I'm really impressed with their service and would definitely use them again or recommend to anyone thing about buying / selling property.
5/5
Collaborating with the MADE team was an absolute delight. The process of selling my house with them was remarkably straightforward. Their professionalism was evident throughout, and I deeply valued our candid and transparent discussions. Communication was exceptional, from scheduling appointments to providing feedback, culminating in a successful sale. Superb effort. Thank you.
5/5
Made have been amazing from start to finish, a very friendly, professional and helpful team. My first sale fell through and they managed to find me another buyer in a really difficult financial climate and supported me to find a new home. I have been really impressed with the service and wouldnβt hesitate to recommend them to anyone wishing to buy or sell.
5/5
I saw quite a few properties with Made and always found them very professional. I imagine if you are selling they are a good choice as they present property extremely well and have a strong brand image. I found Joe particularly helpful.
5/5
Moved yesterday and Made were the estate agents my boyfriend and I chose for the selling of his flat. The flat had several viewings and sold 48 hours after going βliveβ. The photos taken were great and really did the flat justice, and he got over the asking price π! Throughout the whole process I spoke to several members of the Made team each and everyone friendly, polite and extremely helpful (I was a first time buyer)!! Wouldnβt sell with anyone else!! Thank you to all the team for their hard work and their professionalism!! (Sweet little basket received too, great touch!!!) Chloe & Harry - Happy Home π‘ Owners
5/5
Made are a fantastic estate agent. They simply couldn't have been better at welcoming me, advising me expertly and honestly, being helpful, doing great photos, finding buyers, going out of their way, and supporting me through the whole process of selling my flat. I've used loads of estate agents over the years, often with difficulties and frustrations, and Made are by far the best agents in every way I can think of. Try them. You won't regret it.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Our experience of using MADE has been nothing less than great. We found a great house with them and with their help sold ours in no time at all and for the right price. As always, along the way nothing is simple with such transactions happening at the same time, but MADE turned themselves inside out to make sure the sale and purchase of both properties happened on a timelly manner. We are now in our new home and extremelly happy with it as well as with MADE services. Highly, highly recommended. Alberto & Satty
5/5
We can't thank MADE enough for all their hard work and top skills they put into selling our house. The photos they took showed the house at its very best - they really knew what they were doing on this front which gave us a lot of confidence. Their determination to get a buyer within a short timeframe meant that they were very proactive, and we had a large number of viewings in a very short space of time. Great suggestions and advice spot on, always. Also hugely supportive and quick acting during a tricky time, when our buyer fell through - but a new one found again within two weeks! MADE know what they're doing and we found them to be a lovely, friendly bunch too.
5/5
I love this agency! From the moment I contacted the ream regarding properties advertised to the moment I settled on my purchase they did everything to make the whole process a breeze. From my initial contact with Charlie and Freddie, who both went out of their way to show me many properties, to Ben who handled my offer and then to Stephanie who kept me in contact with the vendor and made arrangements for me to visit the property on many occasions prior to settlement. Made Hastings realise there is no βIβ in team, they all complement each other wonderfully and I would have no hesitation in recommending to anybody to use them. ( oh and Tanya ! sorry who rang to congratulate me on my purchase!) Nice people , nice houses and deserve all accolades.
5/5
An absolute pleasure dealing with MADE Hastings from start to finish of my first purchase. Always quick, clear communication and on hand to deal with an query. Everyone who I had the pleasure of dealing with (Charlie, Stephanie, Sophie, Gemma) were a credit to the company. Couldn't of wished for a better company to deal with for my first purchase. If you're lucky enough to deal with them you will not regret it!PositiveResponsiveness, Quality, Professionalism
5/5
I am really impressed with this company, honest and hard working from the start. When viewing properties they all had a really good relationship with the vendors. During the later stages of the process they worked continuously to push the sales through and keep the solicitors on track. I wonβt sell a house with anyone else.
5/5
Excellent service. Thank you Matthew and Tanya youβre support and customer service saw us through the most difficult sale of our life. You were professional, friendly, helpful and efficient. ππx β¦
5/5
Made Hastings provided excellent service throughout and I can highly recommend them. They are the most responsive and efficient estate agents I've ever dealt with! Well done to you and thanks for such a swift and pain-free sale.
5/5
I am not really a review person but on this occasion I have made an exception. What fantastic service; from seeing the property to exchange/completion in 7 weeks was no mean feat. Living in London I was totally dependent on Matt Pearman being my liaison person with the vendor. At all times Matt delivered a highly professional service and was responsive to my every need to conclusion. Coupled with a very dedicated, friendly and helpful staff I cannot recommend them highly enough. Needless to say, my wife and I are extremely pleased. Carl Nicholson
5/5
Smart, savvy and switched on. Being indie theyβve carved their own distinctive niche. These guys know how to showcase your property and weed out the time-wasters so no random traipsing round your house just to hit big-chain footfall targets. Their lively and visually strong media presence is coupled with a genuine desire to do the best they can, whatever the situation. All estate agents are not in the same mould youβll be pleased to hear. Made Hastings takes it to another level. One satisfied customer.
5/5
What an amazing team. I have just sold my property through Made estate agents and i couldn't possibly fault them. They kept me in the loop throughout the whole process and i felt like i knew exactly what was going on the whole time. I think at some point i had dealings with most of the office but it didn't matter who answered the phone they would always answer any questions i had. Towards the end of my sale there were a couple of problems but they were on the ball and reassured me that they would do what they could to stop it from falling through. which they did. So thank you for all you help and i will 100% be using you again in the future.
5/5
We recently bought and sold our property through MADE. Like many house purchases, there were a handful of hiccups along the way, but MADE handled them superbly and guided the process through to completion. I do believe another agent may not have have been as proactive and creative in getting us there. We were also kept up to date at all times. Even from the point of our initial viewings, the team understood what we wanted in a house, and didnβt just show us anything on their books; this encouraged us to use them, as we felt they understood us as customers. It proved to be a good decision!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
MADE's HASTINGS office has 275 reviews across three platforms: 263 on Google, 11 on Facebook, 1 on Trustpilot.
MADE Hastings is rated 4.8 out of 5 across all 275 reviews, and 4.9 out of 5 on Google from 263 reviews.
Yes. In The Trusted Agent 2026 awards: MADE, HASTINGS won Trusted Agent.
MADE Hastings, 24 Havelock Road, HASTINGS, TN34 1BP.