Every review we hold for the Haslemere office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleMaybe if we were not feed miss leading info at start of the process they may have managed a bit higher.
Alan · 17 June 2021
Agent replied · 16 June 2024
I know that Toby and his team will be extremely disappointed to receive this review. They work tirelessly for all clients in trying to achieve the best possible outcomes but in these unprecedented times can only see transaction through as fast as the chain will allow (We fully appreciate how frustrating this can be.) I know that Toby will be contacting you directly to try and move things forward.
★★★★★ 5/5
GoogleOur estate agent helped drive our purchase through, even going to lengths of driving contracts about the country.PositiveResponsiveness
Ruth · 17 June 2021
Agent replied · 16 June 2024
Thank you for your review Ruth, we really appreciate it.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Highly recommend.
T · 6 March 2023
Agent replied · 13 June 2024
Thank you for taking the time to share your experience!
★★★★★ 5/5
TrustpilotA fabulous service!
A fabulous agency who both helped my husband and I and my mother find our homes. They listen, they care, they are attentive and very importantly for my husband and I they are LGBTQI friendly.
Ian · 30 March 2023
★★★★★ 5/5
GoogleHelpful and friendly, and great at communicating between ourselves and the vendors pre and post sale.PositiveResponsiveness
Nick · 26 August 2021
Agent replied · 16 June 2024
Thanks for your review Nick, we really appreciate it.
★★★★★ 1/5
TrustpilotAbsolutely awful service and team
Absolutely awful service and team. They don’t get back to you, they don’t ensure repairs are carried out and in general some of the team are just rude. Avoid at ALL costs because you will regret renting through them. I didn’t realise what an awful reputation they had
Sabie · 24 July 2021
★★★★★ 5/5
GoogleI have had excellent advice when selling from Toby Miller at Henry Adams, he clearly is experienced, skilled and very professional.
M · 18 June 2019
Agent replied · 16 June 2024
Thank you so much for your review.
★★★★★ 5/5
Googlevery good service and professional team, all managed smoothly and with a personable attitude.PositiveProfessionalism
JOnathan · 17 June 2021
Agent replied · 16 June 2024
Thank you Jonathan, much appreciated.
★★★★★ 4/5
TrustpilotThe Lettings team are very friendly
The Lettings team are very friendly, helpful and kind. They really try to make the stressful situation of finding a new property easy and straightforward. I appreciate their professionalism and humanity.
Jamie · 15 March 2023
★★★★★ 5/5
GoogleFantastic customer service throughout. Very quick to respond. Would strongly recommend.
E · 17 June 2021
Agent replied · 16 June 2024
Thank you so much!
★★★★★ 5/5
GoogleWe purchased through Henry Adams and they were extremely helpful and efficient. Would highly recommend.
Lucy · 18 June 2019
Agent replied · 16 June 2024
Thank you for your review, we really appreciate it.
★★★★★ 4/5
TrustpilotAs a landlord we have had a few issues…
As a landlord we have had a few issues with our small house but our agents, Henry Adams, have been understanding, efficient and generally very helpful.
Felicity · 4 April 2023
★★★★★ 1/5
TrustpilotBeyond awful from the very start to the…
Beyond awful from the very start to the very end. Let themselves into our house without our permission when we were out. Too many things to list but just AVOID dealing with this company at all costs.
MC · 28 July 2021
★★★★★ 5/5
TrustpilotGreat communication prompt responses…
Great communication prompt responses and easy to arrange keys/viewings/credit checks etc with a very professional feel and reassuring levels of experience in the industry
Jan · 14 March 2023
★★★★★ 5/5
TrustpilotCompletely amazing have helped me move…
Completely amazing have helped me move twice I can't thank them enough Alex and Emma have been so supportive and helpful I couldn't of asked for a better letting agent
Charlotte · 15 July 2022
★★★★★ 5/5
TrustpilotExcellent
We used the Selsey, West Sussex branch recently and the COVID 19 precautions were excellent. Customer service is perfect and even under these difficult times we are kept informed of progress at every step. Well done to this great office.
Dontmesswithdadda · 24 June 2020
★★★★★ 5/5
GoogleExcellent, so helpful
Sue · 17 June 2021
Agent replied · 16 June 2024
Thank you Sue, much appreciated.
★★★★★ 4/5
TrustpilotThe team were helpful in securing a new…
The team were helpful in securing a new tenant and once it was confirmed all went to plan !
Jane · 14 April 2023
★★★★★ 5/5
TrustpilotTeam were exceptional from enquiry…
Team were exceptional from enquiry through to getting keys. 10/10 service from Charlie. Have used before, will use again.
Oliver · 16 March 2023
★★★★★ 5/5
TrustpilotHelpful and efficient team
Very helpful and efficient team. I had not let a property before and they helped me understand the process.
Charlotte · 7 March 2023
★★★★★ 5/5
GoogleExcellent from start to finish.
Philippa · 18 June 2019
Agent replied · 16 June 2024
Thank you for your review, we really appreciate it.
★★★★★ 1/5
TrustpilotAvoid at all costs
Used Henry Adams for a letting service. The prospective tenants literally fell into their laps as they saw the listing via another agency. Every step has been a nightmare. Incompetent and sloppy service.
Rani · 5 October 2020
★★★★★ 5/5
TrustpilotFantastic service by Alex at Henry…
Fantastic service by Alex at Henry Adams; so very helpful and he went above and beyond for us. I wouldn’t hesitate to recommend.
DAVE · 6 May 2022
★★★★★ 1/5
TrustpilotThese 5-star reviews are highly…
These 5-star reviews are highly suspicious- the 1-star reviews seem pretty accurate though, at least from our experience.
Rudi · 6 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
