Every review we hold for the Haslemere office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotIt can't be any better than 1 star.
It can't be any better than 1 star.As soon as you sign that tenancy contract they disappear...No response to any requests. When you start dropping F bombs they may come back with some annual leave or story, etc.Very poor service. I basically repair things on my own cost as asking them about anything is a big deal.You won't get far running business like this. I feel sorry for the guy who owns the agency as those people don't do their job even at a minimum level.Dude, if you see this - you need to let go some people...
Adam · 20 August 2020
★★★★★ 5/5
GoogleAmazing service from the entire Haslemere team. Florrie, Mark, Toby and Deborah could not do enough to sell my house. Professional and incredibly knowledgeable. Very open and honest. An absolute pleasure to work with such a friendly team.
Kaz · 17 June 2022
Agent replied · 16 June 2024
Thank you Kaz, this is so lovely to hear.
★★★★★ 5/5
GoogleI have known Toby Miller for 20 plus years and during that time he has sold a number of properties for me. Toby works very hard to secure a sale and his energy and enthusiasm are second to none. I would recommend him to anybody considering selling in the Haslemere area.
Schwarzlodge · 18 June 2019
Agent replied · 16 June 2024
Thank you so much for taking the time to review us.
★★★★★ 5/5
GoogleToby, Florrie and Mark helped us to sell our home during the pandemic - they were great to work with, always professional and very responsive to our needs. I wouldn’t hesitate to recommend Henry Adams Haslemere if selling your home in this area.PositiveResponsiveness, Professionalism
Kenneth · 17 June 2021
Agent replied · 16 June 2024
Thank you Kenny, we really appreciate your review.
★★★★★ 5/5
TrustpilotHenry Adams Storrington
Henry Adams Storrington, what can I say expect they are very helpful and professional.I was struggling to find a bigger place for me and my family until I spoke to them.I told them what I was after and they found me the perfect place. with in weeks I was in my new place and am very happy I used them.I will be recommending them to all my family and friends.
Tim · 5 April 2022
★★★★★ 5/5
TrustpilotStorrington branch - Alex
Dealt with Alex at the Storrington branch.He was professional, very knowledgeable regarding the property and genuinely a lovely guy!Would definitely recommend.
Karina · 16 May 2022
★★★★★ 5/5
TrustpilotWe rent off of Henry Adams and find…
We rent off of Henry Adams and find them amazing if we have any Issues in the property, it’s dealt with very quickly with good communication to a high standard - Michelle in particular at Henry Adams is really lovely and helpful x
Michelle · 14 May 2024
★★★★★ 5/5
GoogleExcellent advice and guidance from outset. Good communication throughout a tricky sale. Friendly and professional and would definitely use again.
Andrew · 20 October 2023
Agent replied · 16 June 2024
Thank you for your review Andrew, we really appreciate it.
★★★★★ 5/5
TrustpilotPastiest and understanding
This is our first secured rented property and Henry Adams have been incredibly helpful all the way through. Our agent Charlie salter has been patient and very understanding of our situation he has answered all our questions that we’ve had. The processes has ran smoothly and we couldn’t be more happier with the customer service that we have received.
Charlotte · 17 March 2023
★★★★★ 5/5
GoogleThanks to everyone at Henry Adams Haslemere. Really helpful & attentive throughout the entire buying process.
Mike · 20 October 2023
Agent replied · 16 June 2024
Thank you for your review Mike, much appreciated :)
★★★★★ 5/5
GoogleI'm really grateful to Toby for his help in securing the sale for me; he even took paperwork up to Guildford to save me time. Friendly and highly professional. When I come to sell I will definitely ask Toby to do so for me.
Salema · 18 June 2019
Agent replied · 16 June 2024
Thank you so much for your review, we shall make sure Toby reads this! We really appreciate it.
★★★★★ 1/5
TrustpilotVery disappointing with their very poor…
Very disappointing with their very poor advice and valuation when I called them in to carry out a valuation.Probably,a chimpanzee could have out performed Henry Adams,who wanted to charge highest commission and also had the cheek to want the client to pay for professional photography.If you list the property at such a low price as they often do,they are NOT acting in your best interest.AVOID!!
Claudia · 26 February 2022
★★★★★ 1/5
TrustpilotThis is a terrible agency
This is a terrible agency. We have been renting for 3 years and have had heating issues since the beginning. They have failed to fix numerous problems and we're constantly living in cold conditions. The electricity cuts out and nobody can fix this! The attitude of the agents is appalling, yet they are happy to charge us an extortionate amount. Avoid this agency at all costs!
Rudi · 7 November 2021
★★★★★ 5/5
GoogleWe had a great experience with Mark, Toby and Florrie buying our new home in Haslemere. They worked to keep the process moving and us informed throughout. A great start to life in Haslemere!PositiveResponsiveness, Quality, Professionalism
L · 17 June 2021
Agent replied · 16 June 2024
Thank you for your review and welcome to Haslemere!
★★★★★ 5/5
TrustpilotI found the staff straight forward and…
I found the staff straight forward and honest.
John · 23 June 2025
★★★★★ 5/5
TrustpilotEvery people from this agency is verry…
Every people from this agency is verry friendly, fast response for every problemes do you have. Is second time when we rent house from them and is the best choise. I recomand them for all you will need
Elena · 12 March 2024
★★★★★ 5/5
GoogleI have been looking for a property in Haslemere and dealt with a number of estate agents but found the staff at Henry Adams to be very good. Always attentive, professional and pro-active. 5* can’t recommended them highly enough!
P · 18 June 2018
Agent replied · 16 June 2024
Fantastic, thank you!
★★★★★ 5/5
GoogleI bought a house in Haslemere through them. The staff were professional and were very helpful to pass on questions and answers to both sides. They also stayed in touch to make sure everything was going well.
Vladas · 18 June 2019
Agent replied · 16 June 2024
Thank you for your review.
★★★★★ 4/5
Trustpilotwould recommend
I have been renting from Henry Adams for 10 years and overall experience was very good. They deal with any issues in a prompt and professional manner, but still maintain a personal approach.
Katalin · 13 March 2024
★★★★★ 5/5
TrustpilotExcellent service and great…
Excellent service and great communications throughout, thank you Goretti and your team.
Karen · 3 July 2021
★★★★★ 5/5
GoogleI highly recommend using Henry Adams In Haslemere. Their whole team were excellent, very efficient and extremely helpful.PositiveResponsiveness, Quality, Professionalism, Value
Natasha · 17 June 2022
Agent replied · 16 June 2024
Thank you Natasha! We really appreciate your review.
★★★★★ 4/5
TrustpilotThroughout the years of renting my…
Throughout the years of renting my house, I have been lucky to have Michelle Tattersall looking after my property. Hard working, honest and understanding; and a huge asset to Henry Adams. Thanks for all your help Michelle. Best wishes Sandy x
Sandy · 21 March 2023
★★★★★ 5/5
GoogleHenry Adams were fantastic throughout the whole process of buying my first home. They were professional, always available and their advice and encouragement throughout was invaluable. Thank you.
Philippe · 18 June 2019
Agent replied · 16 June 2024
Fantastic, thank you so much for your review.
★★★★★ 5/5
TrustpilotReally helpful at viewing
Really helpful at viewing, flexible with viewing timings
Olivia · 1 March 2023
Agent replied · 13 June 2024
Thank you for your feedback Olivia!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.