Trusted Agent profile · Haslemere
★★★★★
329 reviews across 2 platforms
Georgian Court, High Street, Haslemere, GU27 2LA
Henry Adams's office in Haslemere, at Georgian Court, is rated 4.4 out of 5 across 329 reviews on two platforms, including 133 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Henry Adams won in 2026.
The Trusted Agent 2026 results for Henry Adams, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Haslemere office, from every platform, shown as written. First names only.
5/5
TrustpilotRecently moved into a rental property…
Recently moved into a rental property and the entire process was very smooth. Charlie Salter was very good and extremely helpful throughout the process, would highly recommend Charlie and Henry Adams.
1/5
TrustpilotUnprofessional in Selsey, West Sussex
Kevin, from Selsey branch was so friendly at first but when I chose to go elsewhere due to massively better rates I got an unpleasant and upsetting reply. I complained to the CEO and had an apology from him, not Kevin of course but as a result it appears I've been 'blacklisted'. Up to the point of complaint I had received multiple properties to view with Henry Adams but nothing since. This appears malicious and extremely unprofessional. Please don't use Henry Adams in Selsey.
5/5
GoogleHenry Adams, Haslemere Branch and in particular, Hilary Ward, we’re so professional and went the extra mile in helping to sell our Mother’s family home - highly recommend.
Thank you so much for your kind review Linda.
1/5
GoogleI have never written a review in my life but feel compelled too. A very chaotic service, contradictive information given to the two parties, documentation sent with errors, dismissive staff when issue raised. We have had to chase for information and the lack of communication is appalling! We are using another estate agent to rent our other property and the experience is completely different. Do not use!
I am sorry that you have not been happy with the service provided by our Haslemere office, I would like to learn more about the problems you encountered. Please feel free to email me at gareth.overton@henryadams.co.uk and we can arrange a time to talk about the issues mentioned in your review. Kind regards, Gareth Overton, Head of Sales Henry Adams LLP
5/5
GoogleHenry Adams sold our previous house 11 years ago. They have just sold our recent house and both times the service has been exemplary in every respect. Now experiencing other agents in a different area i realise how lucky we were. If you are in or around Haslemere do not go anywhere else.
Thank you so much Tim, this is such a lovely review and we really appreciate it.
5/5
GoogleWhen the chain showed signs of breaking down they worked tirelessly to ensure that exchange of contracts took place in a timely manner.
Thank you so much for your review Neil, much appreciated!
5/5
GoogleToby & Team we’re exceptional to deal with. The house was a complicated property to market and sell but unfazed they took it on and sold it quickly. Very efficient communication, great after sales care and would highly recommend. Thanks again
Thank you so much Christopher, we do appreciate your review!
5/5
TrustpilotAmazing service and always helpful
Molly was super helpful throughout our experience and is consistently helpful and always checking we’re comfortable and happy in our new home, wouldn’t rent with anyone else now!!
5/5
TrustpilotHenry Adams Estate Agents Storrington Lettings Department
I am using Henry Adams Estate Agents Lettings Department in Storrington to manage a property and my experience has been very very good. They have been extremely professional and thorough from advertising the property promptly and accurately, to doing viewings and helping me to find a great tenant quickly.On every occasion that I have liaised with them they have been good at communication, professional, and very reliable. I believe they provide a great service and good value for money.They always responded to my questions promptly and are quick to help the tenant if there are any questions or issues. Nothing has been too much trouble.I would highly recommended them and the Lettings team in Storrington.
5/5
GoogleMark and Florrie have been fantastic throughout the purchase of our new home. They have been very quick to respond and kept us informed about the rest of the chain. I wouldn't hesitate to use Henry Adams for a purchase or sale in the future.PositiveResponsiveness, Professionalism
Thank you Lucy, much appreciated!
5/5
GoogleWhen we were looking for a home Florrie listened to what we were looking for. During the buying process the team went above and beyond to help the process move on and were always available and willing to offer advice. I would recommend them to anyone looking to purchase a new homePositiveResponsiveness, Professionalism
Thank you so much for your lovely review Diane.
5/5
TrustpilotRachel Mills from Bognor agency
Very lovely woman who take care of me with my renting!So supportive and helpful!If you with Henry Adams agency ask for Rachel for lettings and any thing else!Ewa
Hi Ewa, thank you for your 5 star review of Rachel at our Bognor Regis lettings office - I will be sure to pass this onto her!
1/5
TrustpilotBidding on a house
Went to view a property priced at £1450 a month, absolutely loved it, it was perfect and seemed promising. It all felt like false advertising especially when I went to place my application, I was given an opportunity to basically bid on the house by upping the offer for rent a month? How ridiculous! No one should have to bid on a house to get a higher chance to be accepted. Especially when everyone is struggling for money. The owner took a higher offer of course and the company were useless at letting us know. Not a professional setting at all. Ridiculous
5/5
TrustpilotPeace of Mind and Practicality
As we live in France, we have Henry Adams to take care of our apartment in the UK and they have been so very well for ten years. The service is excellent and their management more than anything provides peace of mind - they have always been able to find good tenants quickly. Any maintenance issues are sorted out without delay from their raft of electricians, plumbers, handymen etc. Thoroughly recommend.
5/5
TrustpilotI want to say big Thank You to Charlie…
I want to say big Thank You to Charlie Salter for helping me to find the property for rent.Thank you Charlie well Done!
5/5
GoogleHenry Adams have recently overseen the sale of our Haslemere property and I have absolutely no hesitation in recommending their services. Toby, Florrie and all the team have been brilliant to deal with from start to finish. Professional, diligent and great communication throughout. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism
Thank you for reviewing us Daniel, we really appreciate it.
1/5
TrustpilotAn experience to be forgotten
An experience to be forgotten. Spare yourself the "how not to service a customer" experience and rather don't engage with this awful agency. Care is not in their vocabulary.
5/5
GoogleHenry Adams (Haslemere) recently sold my house and they did an amazing job! I was so impressed with Florrie in particular, she really did go that extra mile, kept all parties happy and ensured a smooth exchange and completion. Thank you to all the Haslemere team!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Lisa, we really appreciate your review!
5/5
TrustpilotI'm so glad.....
I'm so glad about to met the right letting agent at a right time. Massive thank should goes to Alex Bush at Storrington branch who helped me to get this lovely new home. The team is very friendly and helpful at every step.
1/5
TrustpilotHOUSEHOLD RENTAL SCAM
ITEMS IN THE HOUSE FALL APART I.E REPAIRED A DISHWASHER DOOR HANDLE WITH SUPER GLUE THE GLUE DID NOT DRY OUT AND ALMOST HAD SUPER GLUE GO INTO MY EYES GARAGE DOOR OPERATING MACHINE BROKE DOWN AND I WAS EXPECTED TO SPEND MONEY AND REPLACE IT MYSELF COSTING ME A BOMB AND THE WINDOW REMOTE TO A REALLY HIGH WINDOW DOES NOT WORK EVERY HOUSEHOLD INSPECTION WE REPORTED MOULD NEAR WINDOW LEDGES THEY TOTALLY DID NOTHING ABOUT IT BACK GARDEN DOOR LOCKING MECHANISM KEPT ON FAILING FORCED TO LSO REPLACE THAT AS WELL AND THE PLASTIC PARTS ON THE SIDES OF THE BATH WERE BROKEN OUT OF WEAR AND TEAR (DONE ON PURPOSE BY THE BUILDERS) NOT ACCURATE WITH THE PAINT COLOUR WAS NOT GIVEN ANY INFORMATION ON WHAT SPECIFIC BULBS WERE NEEDED TO BE REPLACED ALSO WHEN WE LEFT THE HOUSE HENRY ADAMS QUOTED IN THE CONTRACT “CLEAN PROFESSIONALLY IF POSSIBLE” BUT DID NOT STICK TO THEIR END OF THE AGREEMENT AS WE LEFT THE HOUSE THEY DID NOTHING ABOUT THE MOULD ON THE WINDOW LEDGES FOR THREE YEARS ON EVERY HOUSE INSPECTION THEY SHRED UP THE PAPERWORK ACTING LIKE NOTHING HAD BEEN REPORTED AS PART OF A DEPOSIT SCAM OPERATION TO CON YOUR FINANCES AND NEVER GET PAID BACK ALMOST LIKE EVERY OTHER SCAM SO THIS TALLYS UP TO HENRY ADAMS WORKING ON BEHALF OF A BUNCH OF INDIAN SCAMMERS FROM AN INDIAN CALL CENTER!
5/5
GoogleFlorrie and the rest of the team have been so helpful with our sale, they assisted hugely and we cannot fault them. We would definitely use them again and highly recommend Henry Adams, they are a very efficient and helpful team.
Thank you so much Rebecca, much appreciated.
1/5
TrustpilotAWFUL
AWFUL - WOLVES - harassed me during lockdown in 2021 - TRAVEL and TOURISM sector did not need this ontop of everything else going on - pushed me out in the end - judged and assumed but only made and ass out of themselves. What goes around comes around Emily! AND after I upscaled the damp apartment and garden the landlord put the rent up! Hang your heads in shame! Not even worthy of a 1 star!
1/5
TrustpilotSeem good at first but then cracks appear quick
They seem really good at first, but then as weeks and months go by, you notice malicious and incompetent behaviour.They never seem to get my email correct, especially upon needing my deposit back. They visit your flat while you’re away despite you asking them not to (illegal), and when you visit the office, you see why they are less diligent. Fortunately I won’t have to use these again. Disappointed basically.
1/5
TrustpilotBad attitude for buyer and seller …
My husband and I want to relocate from Suffolk to the South Downs snd I wanted to view a property. Henry Adam’s were obstructive snd unhelpful (not great for the seller) and when I did get to view the property were rushing me round the house. Two days later I asked to have a second viewing. I was rushed round the property in 20 minutes. Not a very professional attitude / the house was selling for 830k and they expected me to make a decision in less than an hour. Bad attitude!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Henry Adams, Haslemere won Trusted Agent; Henry Adams, Bognor Regis won Gold; Henry Adams, Mid Sussex won Trusted Agent; Henry Adams, Storrington won Trusted Agent.
