Trusted Agent profile · Hartshorne

Liz Milsom Properties Hartshorne reviews

4.6

★★★★★ Excellent

205 reviews across 3 platforms

Seabrook House, Dinmore Grange, Hartshorne, DE11 7NJ

Liz Milsom Properties's office in Hartshorne, at Seabrook House, is rated 4.6 out of 5 across 205 reviews on three platforms, including 156 Google reviews rated 4.5.

Google logo

4.5 / 5

156

Reviews on Google

This office

Facebook logo

4.8 / 5

47

Reviews on Facebook

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hartshorne office, from every platform, shown as written. First names only.

5/5

Google

I can't thank Donna enough for all her help from Liz Milsom Properties, when we bought our house through them. Excellent service, kept us informed all the way through the sale and recommend them fully to everyone.

Ian · 12 June 2023

Agent replied · 11 June 2024

Morning Both - thank you for your review. We knew you loved the property from the minute your walked through the door and that you would make the property your own. If you do need any help/advice in the future then please do give the office a call. Liz

5/5

Google

We recently sold a property with Liz Milsom, and would absolutely recommend Liz and the team. Donna in particular went over and above to ensure the sale went through as soon as possible. She always kept us up to date on progress, pushing other parties involved in the sale when needed and represented our interests extremely well. We came away thinking what great value for money we'd had. Thanks Donna and the rest of the team.PositiveResponsiveness, Quality, Professionalism, Value

Julie · 12 June 2022

5/5

Google

A big thank you to the team, especially Donna, who ensured that the processes in buying our home were smooth and efficient in such a difficult time due to Covid. She was always helpful and very professional. I will definitely recommend them, and would use them again in the future.PositiveResponsiveness, Professionalism

Ali · 25 August 2021

Agent replied · 11 June 2024

Hi Alison - thank you for this lovely review. I hope you are well and loving your new home. Take Care. Liz, Donna, Ellie & Gary

5/5

Google

Really excellent service and extremely proactive when things seemed to be slowing down and causing me a headache. Would recommend without hesitation, fantastic company to deal with.

Julia · 29 October 2025

Agent replied · 12 November 2025

Hi Julia - thank you so much for this and the beautiful flowers they are very much appreciated. We hope you settle in your new home. Take Care from all of the Team at Liz Milsom Properties.

5/5

Facebook

We would highly recommend Liz Milsom Properties who have just sold our mum's house. Donna and Ellie go above and beyond to get results and constantly keep you informed. Being a family business you are not just treated as another customer, they really care, cannot thank them enough. Elaine Aherne & Carol Mansfield

Lainey · 21 December 2025

5/5

Google

The team couldn't be more helpful throughout the whole process from valuation to epc to viewings and completion. I would not hesitate to use the team at Liz Milsom to sell again in the future.

David · 30 July 2025

Agent replied · 12 August 2025

Hi David - thank you so much for this review. It was our absolute pleasure and look forward to working with you again. Liz, Donna, Ellie & Gary

5/5

Google

Highly recommend Liz Milsom Properties, especially Donna. The service was incredible, as first time buyers she went above and beyond to help us through the process, providing us with updates throughout. Can't thank Donna enough for all her hard work in helping us buy our first home.PositiveResponsiveness, Professionalism

Sophie · 25 August 2021

Agent replied · 11 June 2024

Hi Sophie - thank you. Your review is very much appreciated and we hope you love your new home. Please do not hesitate to contact us should you ever consider moving in the future. All the very best. Liz, Donna, Ellie & The Team

5/5

Google

I would highly recommend Liz Milsom Properties. They were incredibly helpful and knowledgeable with the sale of my property. They ensured that they kept the process running smoothly by checking in with all the relevant parties, and kept me updated throughout.

Lorna · 15 May 2025

Agent replied · 27 May 2025

Hi Lorna - you are more than welcome. It was a pleasure - always available and always open to advice. The perfect Client so thank you. Take care and good luck, Donna, Liz Ellie & Gary.

1/5

Google

Very disappointing experience. We made an offer on a property being sold by Liz Milsom. After having our offer accepted, we were told a day or two later that actually, another party were interested and we should give our last and final offers. With any other estate agent after having an offer accepted, we were asked to provide various documentation so the property could be taken off the market. Not with Liz Milsom however. After much back and forth on this property when the other buyer pulled out, we made another offer final offer only to be completely ignored by Liz Milsom, no response back to let us know if it had been accepted or not. Be very wary using them, they are unprofessional with very poor communication and an absolute lack of transparency.

Stan · 12 June 2023

Agent replied · 11 June 2024

Thank you for your review - this is extremely disappointing as over the last 2-weeks I have been corresponding with both yourself and Cherie, your Wife (also review as above) in relation to your offer. In the first instance, when requesting a viewing at the said property - you advised you did not need to sell to buy but upon offering you advised that indeed you were looking to market your property and asked of the Seller if they would be happy to wait until you had Sold. Our Client did confirm they would wait but that the property would remain on the open market - however in the meantime, our due diligence checks were undertaken and documentation requested in from you (which, is normal procedure). The problem as I explained that I had when negotiating was that you offered almost £35,000 over the asking price and despite the Office advising that your Offer was rejected - you then wrongly approached both the Vendors directly and/or the secondary Agent which is un ethical as we are part of the National Association of Estate Agents. When the initial Buyers advised they were no longer looking to move forward and we reverted to yourselves, the Sellers had your over inflated offer at the forefront of their mind and despite advising that they would accept your Offer, they ultimately decided that your less than asking price second offer would not be accepted. As an Agent, I have no control over Clients instructions and believe I did point this out to you on several occasions. However, when originally placing forward your Offer you did advise you could proceed without selling your property and upon original acceptance, it then transpired you had decided to tie your sale in with the purchase hence our Clients deciding to proceed with an alternative party. I can only apologise for our Clients instructions but unfortunately over this situation I have no control. Donna, LMP

1/5

Google

Very bad experience with this estate agent. It seems like they have own agendas like what other bad reviews have commented. We found the property we like but unfortunately it’s under this estate agent. Made offer previously which was accepted but 2 days later came back to us saying there’s another buyer and we should make our final offer. The vendor chose the alternative party as they were first time buyers. It was very quick as if we haven’t even given chance to redeem and put our best offer. Then few weeks later came back to us saying the sale fell through and if we are still interested. We found a place we’ve put an offer on since they pushed us out and said we’ll stick to it but if there are some issues we’ll reconsider the property. Few days ago we decided to email and put our offer again as the house is still on the market and the top of our chain fell through. Vendors rejected it (although this was the offer they accepted and offered to us when it fell through) and we made final offer but not got back to us and just blatantly ignored us for days. Very unprofessional and very rude. Worst estate agents we’ve known, their attitude feels like they want a quick sale right away. They are good in the surface if they think they’ll get a deal with you but obviously will cut you out when there’s another potential quick sale for them or they’ll get more money. We’ve dealt with other estate agents now since all the back and forth and we’re very professional compared to this.

Cherie · 12 June 2023

Agent replied · 11 June 2024

Thank you for your review - this is extremely disappointing as over the last 2-weeks I have been corresponding with both yourself and Ed (your Husband (also review as above) in relation to your offer. The problem as I explained that I had when negotiating was that you offered almost £35,000 over the asking price and thus when the initial Buyers advised they were no longer looking to move forward and we reverted to yourselves, the Sellers had your over inflated offer at the forefront of their mind and despite advising that they would accept your Offer, they ultimately decided that your less than asking price second offer would not be accepted. As an Agent, I have no control over Clients instructions and believe I did point this out to you on several occasions. I can only apologise for our Clients instructions but unfortunately over this situation I have no control. Donna, LMP

5/5

Google

Recently completed the sale of my Mum’s house. So pleased we chose Liz Milsom Properties Ltd to guide us through the process. They were definitely the most competitive on the market (we did our research). We found Liz friendly and 'down to earth' and she was a pleasure to deal with. Donna, in the office, has been an absolute gem; keeping us up to date, with at least weekly contact, chasing things up when they needed chasing and was our 'go to' person when we needed information (in front of the solicitor). I would definitely recommend this company. Thank you.

Sid · 12 June 2023

Agent replied · 11 June 2024

Thank you for your really kind review. It was our absolute pleasure to have worked with you. Please do remember if you recommend our services to friends and family we pay £50.00 upon Completion. Please take care and thank you again for your kind words. Donna, Liz & the Team

5/5

Google

The team at LMP, in particular Donna, offered us excellent service for our recent sale and purchase (both through Liz Milsom properties). In spite of the current climate and pandemic, their knowledge and patience has helped to see a lengthy chain to completion. Would highly recommend them.

Hannah · 12 June 2021

Agent replied · 11 June 2024

Hi Darren & Hannah - thank you for this lovely review - as a Team it was not the easiest due to the chain above but with your help and persistence we were able to get you moved into your new home. We hope you will be extremely happy and if you need anything in the future please do give us a call. Donna, LMP

5/5

Google

The team at LMP, in particular Donna, offered us excellent service for our recent sale and purchase (both through Liz Milsom properties). In spite of the current climate and pandemic, their knowledge and patience has helped to see a lengthy chain to completion. Would highly recommend them.

Hannah · 25 August 2020

Agent replied · 24 August 2024

Hi Darren & Hannah - thank you for this lovely review - as a Team it was not the easiest due to the chain above but with your help and persistence we were able to get you moved into your new home. We hope you will be extremely happy and if you need anything in the future please do give us a call. Donna, LMP

5/5

Google

We would like to thank Liz Milsom properties and all their team for the hard work they put in to sell our property in a long and difficult chain. We would highly recommend them, we were kept informed of progress all through …

Brian · 16 January 2026

5/5

Google

Absolutely great service from the company with a quick and easy sale. Donna was absolutely fantastic and couldn’t of been more helpful :)

Eleanor · 15 September 2023

Agent replied · 11 June 2024

Hi Ele - thank you for your lovely review. It was an absolute pleasure and your Buyer is over the moon with the purchase. Take Care Liz, Donna, Ellie and Gary. xx

5/5

Facebook

Well what can we say....we have recently purchased a house from Liz Milsom properties and have only positive feedback. Fantastic service, friendly ,progressional, caring and helpful beyond words. Donna, who we dealt with mostly throughout could not of been better.. bending over backwards to get things sorted, regular updates so we were kept informed of every detail. Always available to answer any questions or queries. Highly recommend them whether, to buy or sell. You will not be disappointed. Thanks so much to Donna and all the team. All the best xxxx

Kaz · 23 October 2019

5/5

Google

We cannot fault Liz Milsom properties. From start to finish they were amazing. We had a long road to selling our home, through no fault of ours or Liz Milsom, and they were always communicative, always picked up the phone when we called and …

Donna · 16 December 2025

5/5

Facebook

Great service from particularly Donna who kept us regularly updated with the whole process. We really appreciate all your hard work and we will 100% recommend your services! Thank you!

Shelley · 22 December 2022

Agent replied · 23 December 2025

Hi Both - thank you so much. We hope you are loving your new home and have settled in with the tree up for Christmas. Take Care and all the very best for the future. KR Liz, Donna, Ellie & Gary xx

5/5

Google

Thank you Donna for all of your help with the purchase of our first home. Kept me and my partner up to date through the whole process and helped chase solicitors as needed to get us moved in before Christmas.PositiveResponsiveness, Professionalism

Sarah-Jane · 12 June 2021

Agent replied · 11 June 2024

Hi Sarah-Jayne - thank you so much. I hope you are loving your new home and are all settled. It is very much appreciated. Take Care and if you ever consider moving - you know where we are. Liz, Donna & The Team

5/5

Facebook

5* - Donna has been a great help in pushing through our sale and when the going got tough she was there all the way. We would highly recommend Liz Milsom Properties, they have a great team and great ethics. Thank you so much guys 😊 x

Tom · 1 July 2019

Agent replied · 21 March 2026

Thank you - that is really nice. We always like to help as much as we are able to for both Sellers and Purchasers. It was lovely to work with you. Liz, Donna & The Team. x

5/5

Google

Amazing service, Donna is brilliant! Would highly recommend the team. Highly efficient, constant communication throughout the whole process , a very friendly team and we felt time was always made for us if we had any questions.PositiveResponsiveness, Quality, Professionalism

Sarah · 12 June 2021

Agent replied · 11 June 2024

Hi Sarah - thank you we hope you had a lovely Christmas and have settled in to your new home. We are here anytime in the future for help or advice. Kind Regards Liz, Donna & The Team

5/5

Google

After selling my property in Berkhamsted, Liz Milsom Properties really did exceed all expectations. I cannot thank them enough for the exceptional service they provided, not only were the 13 viewings promptly arranged but viewing feedback was immediate, resulting in an offer well exceeding the asking price - great communication, excellent opening hours and professional at all times. I would also like to thank Donna Gray who dealt with the Sales Progression, without your attention to detail and excellent follow up calls, we would not have completed within 8 weeks. Thank you, Liz, Vicky and Donna - I will be highly recommending you everybody looking to sell.

Jane · 13 June 2017

5/5

Google

We could not have asked for better service. Liz and her team were amazing from start to finish. We sold our flat within its first week on the market in December 2016 - we'd had a try the year before through Your Move and didn't get a single viewing in 4 months. Liz, Vicki and Donna were attentive. They helped us with both our sale and purchase, did a huge amount of chasing for updates. They do really care about their client. We can't thank them or promote them enough!

Kerry · 13 June 2017

5/5

Facebook

We tried to sell our property a few years ago and it was on the market without success. After our tenants had not really taken care of it we redecorated and tidied a few things and then set about trying to sell it. We got four suggested prices from estate agents, two of which were unrealistically high and when I questioned them they said we could review it after 8 weeks which was when I hoped to have it sold by. We went with Liz Milsom whose price was spot on and clearly wanted to sell it asap. Within three weeks we had several viewings and an offer to purchase. The house has now been sold, all less than three months since our initial meeting for valuation. Liz Milsom properties have done brilliantly for us and I would strongly recommend them if you want to SELL your house. They have been professional in all aspects, kept us informed of every development and have been friendly, informative, approachable and on the ball throughout the process. I would have no hesitation whatsoever in using them again and I would like to offer my sincere thanks to Vicky, Donna and Liz for all their efforts in the selling of our house, thank you from myself and Caroline.

David · 7 February 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Liz Milsom Properties's Google reviews

Questions about Liz Milsom Properties Hartshorne

How many reviews does Liz Milsom Properties Hartshorne have?

Liz Milsom Properties's Hartshorne office has 205 reviews across three platforms: 156 on Google, 47 on Facebook, 2 on Yell.

What is Liz Milsom Properties Hartshorne's rating?

Liz Milsom Properties Hartshorne is rated 4.6 out of 5 across all 205 reviews, and 4.5 out of 5 on Google from 156 reviews.

Where is Liz Milsom Properties's Hartshorne office?

Liz Milsom Properties Hartshorne, Seabrook House, Dinmore Grange, Hartshorne, DE11 7NJ.

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