5/5
GoogleNicolas great, very friendly lady.
Agent replied · 25 October 2024
Thank you for your 5 star review. Kind regards Mark Smith Managing Director
Trusted Agent profile · Hartlepool
Smith & Friends Estate Agents (Hartlepool) reviews
★★★★★
679 reviews across 2 platforms
106 York Road, Hartlepool, TS26 9DE, TS26 9DE
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Hartlepool, at 106 York Road, is rated 4.8 out of 5 across 679 reviews on two platforms, including 29 Google reviews rated 4.4.
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Reviews
Every review we hold for the Hartlepool office, from every platform, shown as written. First names only.
Google2/5
GoogleÑever do what they say
Agent replied · 23 November 2024
Hi Allan, Thank you for your review. Please can you contact me at marksmith@smith-and-friends.co.uk as I would like to know more about your comments. Kind regards Mark Smith Managing Director
5/5
TrustpilotRobinson’s review
The team at Robinson’s kept us updated regarding the status of the purchase, facilitated excellent communications between ourselves and the vendor and kept pushing things along
Agent replied · 22 October 2024
Thank you Henry for your 5 star review, we really appreciate you taking the time to review our sales service.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery good service
Very good service, staff always patient and helpful. Regular updates. And reasonable price
Agent replied · 22 October 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotI was kept informed and they made a…
I was kept informed and they made a real effort to market my late mother's house well. Also, a friendly service offering good advice.
Agent replied · 22 October 2024
Thank you Mr Harty for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery helpful throughout
Very helpful throughout. We had left the district and all communication was by phone and internet.
Agent replied · 22 October 2024
Thank you for your 5 star review.Kind regardsMark Smith Managing Director
5/5
TrustpilotStaff were excellent
The help that we received from certain members of staff was fantastic after the drama of the first sale falling through.
Agent replied · 22 October 2024
Thank you for your review Neil.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service and helpfull staff
Great service and helpfull staff.
5/5
TrustpilotVery professional and friendly service…
Very professional and friendly service from all staff at Hartlepool who provided invaluable help and kept me updated regularly regarding my house sale all the way through to completion. Would highly recommend.
Agent replied · 22 October 2024
Thank you for your 5 star review of our Hartlepool office. Kind regards, Mark
5/5
Trustpilot258 Hundens lane…
Very helpful all along and staff were always willing to go that extra mile with some of the thick questions I had !
Agent replied · 22 October 2024
Thank you Mr Allan for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotCannot fault the process we have had…
Cannot fault the process we have had throughout getting our property. Chris has called with updates throughout and made the process quick, easy and I’m beyond thrilled that we have had him to help.
Agent replied · 22 October 2024
Thank you Rebecca for your review, I know Chris and the team at Stockton will be happy to read your review.Kind regardsMark
5/5
TrustpilotEnthusiastic and efficient
Enthusiastic and efficient. Job done.
Agent replied · 22 October 2024
Thank you for your review Julie.Best WishesMark SmithManaging Director
5/5
TrustpilotVery efficient service and always kept…
Very efficient service and always kept me in the loop and a quick sale , very happy customer.
Agent replied · 22 October 2024
Thank you Mr Ivey for your 5 star review, much appreciated by us all.Best WishesMark SmithManaging Director
5/5
TrustpilotClass
Hi. Staff were very helpful and easy to talk to I would class. As very good estate agents
Agent replied · 22 October 2024
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
Trustpilotkept me in touch about my sale better…
kept me in touch about my sale better than ny solicitor all the way through the chain they were brilliant recommended them to friends
Agent replied · 22 October 2024
Hi Jeanette, thank you for your review of our services and really pleased you would recommend us.Kind regardsMark SmithManaging Director
5/5
TrustpilotThere sold my house
There sold my house. And I could not thank them enough. And sending loads of people around to view. I found amazing.
Agent replied · 22 October 2024
Thank you Brian for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotBrilliant communication and helpful…
Brilliant communication and helpful staff. Highly recommend, very professional
Agent replied · 22 October 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotA very complicated & long purchase made easier!
A very complicated & long purchase made easier! Elaine in particular was extremely helpful, supportive and understanding re the situation . Unusually I was also renting the property and the lettings team were also helpful.
Agent replied · 22 October 2024
Thank you for review Julie. Elaine is a highly valued member of our team and will be delighted to read your review.
5/5
TrustpilotGreat property management company
Great property management company, they managed my properties across 3 offices very efficiently, their accounts team are very attentive and responsive. Highly recommend to other rental investors.
Agent replied · 22 October 2024
Thank you for your 5 star review. Kind regards, Mark
5/5
TrustpilotSteffi the Star!!!
Steffi Hughes for her unending help and enthusiasm when sometimes I felt all was lost.She is a star!???
Agent replied · 22 October 2024
Thank you Tony for your fantastic review, Steffi will be delighted to read your kind words.Best WishesMark SmithManaging Director
5/5
TrustpilotWonderful staff
We were always kept in touch with progress of sale.Staff are happy and helpfull
Agent replied · 22 October 2024
Hi Barbara, thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent Service
Helpful, friendly and accommodating staff. I would 100% recommend to friends and family
5/5
TrustpilotFaultless
Super helpful and made the process of buying very easy for me. Cant thank them enough :)
Agent replied · 22 October 2024
Thank you David for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotHouse purchase
Claire very professional and a pleasure to deal with
Agent replied · 22 October 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Hartlepool) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hartlepool.
