Every review we hold for the Hartlepool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had such a fantastic experience with this estate agency while securing our rented home. From start to finish, the team was professional, friendly, and incredibly supportive. As first-time renters moving in together, the process felt a little daunting at first, but they made everything clear, straightforward, and stress-free. They were always quick to respond to our questions, kept us updated throughout, and went above and beyond to make sure everything was in place for our move-in day. We truly felt valued and supported every step of the way. Thanks to their help, my boyfriend and I are now happily settled in our new home, and we couldn’t be more grateful. Highly recommend!
Tyler · 17 March 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! We are thrilled to hear that we were able to make your first renting experience stress-free and enjoyable. Our team strives to provide exceptional service and it sounds like we achieved that with you. We loved helping you find your dream home and are happy to see you settled in. Thank you for choosing us and recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would just like to thank the staff at manners Harrison with all there help in selling our house in Cowley Close I found them very professional all the way through the sale and always on hand with any problems especially Mark who was always quick to respond to us and made the process so easy .would definitely recommend them and would certainly use them again once again a big thank you Lynne Sue and David
Lynne · 22 November 2025
★★★★★ 5/5
GoogleChantelle and the team at Manners have been brilliant to deal with as was Alex at head office, unfortunately we had to move but i would definately go back to them again, lovely people
Kay · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! We're thrilled to hear that our team at Manners, led by the amazing Chantelle and Alex at head office, provided you with excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleExcellent service from the team at M&H especially Chantelle. Even when Chantelle wasn’t in the lettings team was always really helpful and helped in her absence!
Let a property through them and nothing was too much hassle! Would definitely recommend!
Thank you Chantelle - Dan & Lauren
Dan · 9 August 2025
Agent replied · 8 September 2025
Hello Dan & Lauren,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Chantelle and the team provided excellent service and made your experience hassle-free. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAfter being let down so close to our move in date with another company, all the staff at Manners and Harrison have been absolutely incredible getting us into a new house as fast as they could, It has been such an easy and amazing process and all the staff have been absolutely amazing, especially Kristi, and Chantelle, they have taken the stress out of this whole situation and made it as easy as possible for us! We can’t Thankyou all enough!
Jodie · 28 April 2024
Agent replied · 25 October 2024
Jodie Albinson thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐ So glad we had Ella from Manners and Harrison!
We recently bought our first home and couldn’t have asked for a better experience. Ella from Manners and Harrison was brilliant from start to finish, super friendly, easy to talk to, and always on the ball.
She kept us updated at every step, answered all our questions (no matter how small), and made the whole process feel so much less overwhelming. You could tell she really cared about helping us find the right place, not just making a sale.
Ella was honest, supportive, and totally reliable. It honestly felt like having a really knowledgeable friend on our side through the whole thing. We’re so happy with our new home and seriously grateful for all her help.
Would 100% recommend Ella and the team at Manners and Harrison!
Joe · 23 July 2025
★★★★★ 5/5
GoogleNelson and the team were absolutely fantastic from start to finish. They were professional, responsive, and genuinely went above and beyond to support me throughout the process. Nothing was too much trouble, and I always felt in safe hands. A brilliant team that truly cares, highly recommend!
Kevin · 9 August 2025
Agent replied · 8 September 2025
Thank you so much for your kind words! We take pride in providing exceptional service to our customers and are thrilled to hear about your positive experience with our team. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCould not have asked for a better mortgage advisor than Dan Waddingham. When I first came to Dan I was very disheartened at the thought of needing to sell my flat (first home) in order to buy a house, however Dan showed my multiple options and I now have a home I love as well as the ability to keep my flat. He was amazing throughout the entire process of my remortgage and always just a call or text away for any queries I had.
Thanks so much Dan, from Elisha
Elisha · 29 January 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you very much for all. It was very helpful and on point. Thank you Chantelle and Sophia
Ana-Maria · 17 March 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThanks to Dan W for his sound mortgage advice. Coming to the end of a fixed rate and he gave us all the available options to allow us to make a well informed decision.
Martin · 8 October 2025
Agent replied · 22 October 2025
We are thrilled to hear about your positive experience with our mortgage advisor, Dan W! Providing our customers with all the options to make informed decisions is our top priority. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleMany thanks to Dan Waddingham for his help and advice on mortgages. He took time to explore options open to me and presented information to me clearly.
Max · 2 December 2025
Agent replied · 23 December 2025
Thank you for your kind words! We're glad that Dan was able to provide you with helpful and clear mortgage advice. Our team is always dedicated to exploring all options for our valued customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic Lettings team, Chantelle, Nelson and Sophie made the process seamless! Thank you again
Ernie · 20 March 2026
Agent replied · 17 April 2026
Thank you for choosing our team, we are dedicated to making the letting process as smooth and seamless as possible. It was a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleIt’s been such a pleasure to have worked with Sophie H for my recent purchase. It’s taken us a while to complete but she has been very patient and friendly Everytime we spoke. Even when I was chased to get updates from my solicitors, her calls were extremely courteous. Really glad to have worked with her and look forward to complete more deals with her and M&H in the future.
Rafed · 28 May 2024
Agent replied · 25 October 2024
Rafed alam many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is my first experience of using a company for mortgage advice and i dont know why I have not done this sooner. I spoke with Dan Waddingham throughout the process. I found Dan very knowledgeable, extremely helpful and was able to answer any questions I had, breaking it all down so it was easily understandable. He also responded quickly to any calls or messages, and the whole process so far has been seamless. Dan found me a mortgage with terms that I am happy with. I would definately recommend Dan to anyone who needs any remortgage/mortgage advice as he really goes out of his way to help and nothing is a bother. Dan worked around my work schedule which always is a huge help.
Rosie · 26 October 2023
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say a huge Thank You to Brooke and the Team at Manners & Harrison for the efficient and professional handling of my property sale. They were very thorough, responded to every question promptly, liaised with Solicitors to ensure all went smoothly with attention to detail and always service with a smile.
Catherine · 18 October 2024
Agent replied · 25 October 2024
Many thanks Catherine for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my husband can't thank the team at Manners and Harrison Estate Agents in Hartlepool enough for sorting us out with a rental property recently. The whole process went very smooth and in the exact timing we had requested! The team who dealt with us, Nelson and Sophie, were amazing! Thank you so much!
Esther · 17 March 2026
Agent replied · 17 April 2026
Thank you for choosing Manners and Harrison Estate Agents! We're thrilled to hear you and your husband had such a smooth experience with us. Nelson and Sophie are valued members of our team and we'll be sure to pass along your kind words. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleMarketing was excellent generating lots of interest, sales staff were great but the initial valuation was a little high.
Stephen · 2 December 2025
Agent replied · 23 December 2025
Thank you for your review! We are thrilled to hear that our marketing efforts were successful in generating interest. Our sales staff works hard to provide exceptional service. Your feedback is valuable to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAll of the team at manners and Harrison were so helpful and understanding and have helped us a lot with finding our first home. No matter who it was we got in contact with they were all on the same wavelength and able to help us quickly. We appreciate it so much
Eathan · 17 March 2026
Agent replied · 17 April 2026
Thank you for your kind words! We are thrilled to have played a part in finding your first home. Our team at Manners and Harrison is dedicated to providing excellent service and we are glad we were able to help you quickly and efficiently. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleReally helpful, Claire is always friendly and responsive. Recommended!
Malcolm · 9 December 2025
Agent replied · 23 December 2025
Thank you for the awesome review! It's our goal to always provide helpful and friendly service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’m so pleased we went with not the cheapest option but very much the best option for selling our home. Selling your home is stressful and a time when you need your agent on your side and up to speed. Claire dealt with our sale and without …
Marie · 17 February 2026
Agent replied · 17 April 2026
Thank you so much for your kind words! We always strive to provide our customers with the best service possible and we're glad that our team, especially Claire, was able to make your home-selling process less stressful. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDealt with Ella for the purchase of my daughters property.
Fantastic service from start to completion with Ella going that extra mile to make sure things went to plan. Always kept fully informed and up to date with the process.
Ella is a credit to herself and the company. Fully recommend.
John · 28 May 2024
Agent replied · 25 October 2024
Thank you John Wood for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI just wanted to say a big thank to the M and H team in Hartlepool for this beautiful house. I am absolutely loving it.
I've just starting to organise my stuff and I appreciate that the rooms are spacious and newly decorated as stated in the ad.
Thank you. God bless you.
Much · 16 December 2025
Agent replied · 23 December 2025
Thank you for choosing Manners and Harrison in Hartlepool! It's our pleasure to provide you with a beautiful new home. We're thrilled to hear that you're loving the spacious and newly decorated rooms. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleManners and Harrison are by far the easiest company we have dealt with when moving property! Everything is completed thoroughly and they take the time to ensure that we are happy and are constantly being kept up to date about what stages we are at! Really recommend! Helpful, friendly staff!
Leah · 28 May 2024
Agent replied · 25 October 2024
Many thanks Leah for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDealing with the lettings team at the manners and Harrison Hartlepool branch has been a pleasure. Nelson, Chantelle and Sophie have been very proactive and helpful throughout finding a Tennant and setting everything up for my property. Highly recommend.
Sam · 17 March 2026
Agent replied · 17 April 2026
Thank you for your kind words and positive feedback! Our lettings team at Manners and Harrison Hartlepool takes great pride in providing excellent customer service and helping our clients find the perfect tenant. We are pleased to hear about your positive experience and hope to continue exceeding your expectations in the future. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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