5/5
Process was very smooth. Maple Estates helped me along the way with reference and was very communicative. It was an easy and smooth experience.
Agent replied · 21 March 2024
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Trusted Agent profile · Harrow, Middlesex
★★★★★
348 reviews across 3 platforms
68 Station Road, Harrow, Middlesex, HA1 2SQ
Maple Estate and Letting Agents's office in Harrow, Middlesex, at 68 Station Road, is rated 4.1 out of 5 across 348 reviews on three platforms, including 345 Google reviews rated 4.1.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Harrow office, from every platform, shown as written. First names only.
5/5
Process was very smooth. Maple Estates helped me along the way with reference and was very communicative. It was an easy and smooth experience.
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5/5
Avi was very helpful during the process of buying
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1/5
I would give 0 if possible. Moved out of a property slightly early but still paid the rent for the remainder of the tenancy- they sent a cleaner round whilst I still lived there, essentially breaking into my room and then tried to charge me for it. It took 5 months to get my deposit back through the deposit scheme as they refused to refund it. They are just lazy and entirely unprofessional.
You vacated the property before your notice expired, you left it very untidy so the landlord had it cleaned. Your deposit was still refunded in full
5/5
Excellent efficient and easy to communicate with i definitely recommend, staff very friendly and helpful
Thank you so much for your positive review. We truly appreciate your feedback and are glad to hear you had a good experience. It means a lot to our team.
5/5
We just wanna thank Sunny & Jason for helping us today,they’re so very kind & accommodating to our concerns and address every queries we have. They’re so brilliant !
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5/5
I had a great experience working with Avi chopra! He really listened to what I was looking for and helped me find a place that checked all the boxes. Super friendly, always quick to respond, and never pushy. He made the whole house-hunting process way less stressful than I expected. Definitely recommend maple Estate if you're looking for someone who actually cares about getting you the right home.
5/5
Good and swift communication. They have been very helpful throughout the process of getting a new lease.
Thank you so much for your positive review. We truly appreciate your feedback and are glad to hear you had a good experience. It means a lot to our team.
5/5
I am a student and i had my work experience here. The people are really friendly, and I was able to learn so much and gain experience while having fun at the same time! The agents here are very professional and are easy to communicate with. The service here is quick and easy, definitely recommend.
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5/5
Avi and Rinor have been very helpful. Highly recommend
Thank you so much for your positive review. We truly appreciate your feedback and are glad to hear you had a good experience. It means a lot to our team.
5/5
I recently let a new flat managed through Maple Estate. They set me up on multiple viewings where the letting agents were punctual and professional. When I finally liked something, the onboarding process was smooth, and they answered all my questions patiently and thoroughly. Looking forward to working with them in future.
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5/5
We have had a really positive experience when renting through Maple Estate, they are professional, reliable and respond very quickly to all our queries. Specially Avi and Sumit are very helpful. He consistently went above and beyond for us during inspection. Highly recommended Maple Estate & Letting Agents Ltd.
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5/5
It’s an amazing service
Thank you so much for your positive review. We truly appreciate your feedback and are glad to hear you had a good experience. It means a lot to our team.
1/5
I have had a very bad experience with the letting team in Maple estate. I would suggest not to rent a house/room which is under this estate agency. I was a tenant who rented a room in a shared house and I had to deal with very unprofessional agents who were coming in the house at any time of the day without any warning, knocking at the door or ringing the bell despite asking them to do so multiple times. I was accused to be in debt of many thousands of pounds and to show proof of all the rent I paid (it was Mr Sumit): it turned out they owed me 40£. Also, they always ignored my emails but they were so good to call me everyday when asking to increase my rent. When I asked to meet the letting manager out of desperation, he booked an appointment with me and when I showed up all the way to Harrow he was off for the day (again without any warning or call to tell me about it). Just a ridicolous service and very unprofessional people. The only people I had to deal with and who were actually polite and professional are Jason and the director Mr Manish.
1/5
They are very rude, unprofessional, doesn't follow any courtesy to the clients. I met the staff Ewellina, she is very much rude and most incompetent lady. I had really bad experience with them. I've choose a pretty old property (at 47 wellington road, harrow) and was completely dirty, not clean having insects etc etc. After complaining nothing has been taken care. There was a small garden and after leaving the property they charged £600.00 for garden cleaning and no breakdown cost provided (even after 1 month). Can anyone imagine for this amount !! Even they don't allow to speak with landlord for any break up cost, negotiation etc. They say cleaning cost not charged and there were bed bugs, which is worthless. As during check out there were not bugs at all and not mentioned in the check-out list. Moreover, they took pictures when move in and move out, but complete worthless. If you ask for an evidence for the pictures w.r.t to the deduction charges they will not provide you. The one word they'll say this is final if you accept or not accept. I've no clue how Maple getting good reviews. My honest recommend is, not to go with this agency and even you see the landlord is Mr. Noronha be aware. Agency and Landlord both are tied up and going to charge you unreasonable amount after leaving and you've to follow up for months for that.
5/5
Great service, quick and straightforward, pleasure to deal with.
Thank you so much for your positive review. We truly appreciate your feedback and are glad to hear you had a good experience. It means a lot to our team.
5/5
It is a good Kanbani with comfortable houses.
Thank you so much for your positive review. We truly appreciate your feedback and are glad to hear you had a good experience. It means a lot to our team.
5/5
We are very happy with the service Avi in particular gave, he is kind, professional, patient and very understanding, going out of his way to help us settle in and answer all our questions. Maple Estates as a company are very professional and informative of every step in the letting process. Thank you all we appreciate your help and support 💐
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5/5
Very friendly and efficient team. Thanks to Savan, very understanding and helpful person. (perfect and polite). Maple has prompt service to maintenance issue. Lovely staff who cares for customer. Try Maple estate and ask for Savan. Yes, I recommend them.
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5/5
Patricia was amazing, very easy to communicate with her, quickly response about any problem or question. I'm so happy that it helped us find the perfect place. I recomend with all honesty. Thank you Patricia!
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5/5
Big shout out to maple estate for helping us rent this beautiful property in Harrow. Want to thank Mr Jason and Sumit for helping us get this property even though we were in Dubai. But the communication and guidance were excellent. 5 stars letting estate in Harraw at the moment. Highly recommended.
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5/5
I would like to thank the duo team Jason & Sumit for helping us out throughout the letting process in a very short time. We are very grateful to Jason for helping us so much in our journey for finding a house. Maple is the best agency they got a very good service and amazing people 😀 ❤️❤️❤️❤️😘😘😘🙏🙏🙏🙏
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5/5
Hi I would like to recommend Maple Estate Agent to my family and friends. Mr Safi is very helpful and fulfilled the needful of the customers.👍PositiveQuality, Professionalism, Value
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5/5
If I had 10 Stars, I would give all of them. Firstly to start with all the staff members are extremely friendly and welcoming. They have been very responsive and manage to get me the type of flat I was looking for. The agent introduced me to the landlord and negotiated the best price for me. I would recommend this estate agent to all my family and friends
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5/5
I took a property from Maple, the staff is amazing, very helpful and ready to show each property from them website just to make sure you are comfortable with them. Patricia is new agent but she was so nice with us and she tried to make sure we have all the documents for our file and her reply was very quick for each email.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Maple Estate and Letting Agents's Harrow office has 348 reviews across three platforms: 345 on Google, 2 on Facebook (across the whole business), 1 on View Agents.
Maple Estate and Letting Agents Harrow is rated 4.1 out of 5 across all 348 reviews, and 4.1 out of 5 on Google from 345 reviews.
Maple Estate and Letting Agents Harrow, 68 Station Road, Harrow, Middlesex, HA1 2SQ.