Trusted Agent profile · Harrow

Gibbs Gillespie Harrow reviews

★★★★★ Great

1,058 reviews across 2 platforms

303-305 Rayners Lane, Harrow, HA5 5EH

Gibbs Gillespie's office in Harrow, at 303-305 Rayners Lane, is rated 4.4 out of 5 across 1,058 reviews on two platforms, including 602 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.

Google logo

4.8 / 5

602

Reviews on Google

This office

Trustpilot logo

456

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Harrow office, from every platform, shown as written. First names only.

5/5

Google

What excellent service :-) A speedy sale at the right price. I was updated regularly and genuinely felt everything was being done as efficiently as possible. Can't recommend them highly enough. Thanks Tim.

Karena · 15 June 2019

5/5

Google

Excellent service provided by maynul, rapid response and brilliant time keeping, well done :)

Marvyn · 15 March 2024

Agent replied · 13 June 2024

Dear Marvyn Watson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Found the Staff helpful and the lettings service is very good. Especially the current manager Casey Smith is very professional and always ready to help. Their handling of lettings services is very professional and reliable.

Satish · 15 June 2017

5/5

Trustpilot

Great customer service.

Ali · 28 September 2024

Agent replied · 29 October 2024

Dear AliCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team

5/5

Trustpilot

I’d give them 6 stars if I could!

If I could give these guys 6 stars I would! The team at the Stanmore branch have been outstanding. This sale of my mother’s house had some potentially tricky aspects to it but Philip Twallin approached the project with tremendous energy and enthusiasm. He made a stressful situation almost fun! Don’t be fooled, this guy really knows his stuff. He shared his knowledge and experience to help us make our own informed choices. I always felt he and his team had our best interests at heart. I went for a bold strategy and within 2 hours of instructing, GG had a big queue of people ready to view! Within 5 days of putting the house on the market we had half a dozen credible offers on the table. Our file was then admirably managed by James Sweet, who also supported us through the remaining process with great communication. If only my solicitors had been as efficient, we could have got the deal wrapped up within the month! Big thanks to the whole team, including Paula and Grant who I spoke with on occasion. If you’re selling a house don’t even hesitate to engage this agency.

Andrea · 20 July 2019

5/5

Trustpilot

Gibbs Gillespie - Ruislip

We have had a challenging sale and purchase over the past year, but through every stage we have been fully informed, advised and supported by Gibbs Gillespie in Ruislip, especially by Sam Robbins - branch manager. If it hadn’t been for the commitment, professionalism and desire to both understand and meet our needs during this unprecedented time, I do not believe we would have got to the finish line. A huge thanks to you all!!

Consumer · 23 February 2021

1/5

Trustpilot

They are racist

They (Watford/Rickmansworth branch) are racist, cheaters, and totally unprofessional. were extremely rude in showing properties and try everything to delay a deal in order to hoard it to cash buyers. Don't use them and be cautious when dealing, if you have to.

Mr · 7 May 2021

Agent replied · 13 June 2024

Dear Mr PS,We are sorry to learn of your comments and we take these matters very seriously. Unfortunately, we have no record or recollection of your experience with us, nor can we verify anything about your identity from your name in our records. If you have done business with us, we would like to investigate your claim further and put things right. Please contact our customer service team immediately at customerservice@gibbs-gillespie.co.uk so that we can resolve this issue. We look forward to hearing from you.Kind regards,The Gibbs Gillespie Team

1/5

Google

Frauds!Cheats!!!Extremely Poor service. Don't care how important buying a house is in anyone's life. Took another buyer on board along with us without informing us and kept us in dark until we got the survey instructed, only then we were informed that we are not the actual buyers and it was someone else. Didn't post any offer acceptance letter which i believe was intentional which we didn't realise as well that it needs to be asked for from the seller. The excuse from the agency was that we delayed the purchase (But didn't bother telling us anything that they can't wait and taking another buyer on board or we are not buying the property) whereas just before the survey got instructed I called them to check if everything is going as it should be and we are the buyers and I was confirmed by Laura (an employee) that it is. Wasted all our time we spent to progress the purchase and our money. Bunch of liars!!!

Husnain · 15 June 2019

4/5

Google

We decided that whichever agent found us a flat that met our requirements, or at least most of them, we would entrust with the sale of our house. So, that was Gibbs Gillespie. They found us a buyer but the process from agreeing a price to completion was lengthy; although in fairness this was outside Gibbs Gillespie's control. They did keep us up to date but sometimes we had to ring Gibbs Gillespie for updates rather than them advising us. I think that Estate Agents should realise that moving is very stressful for their clients and isn't something that most people don't do very often whereas they are dealing with it all the time! So, regular updates would have been appreciated even if there was 'nothing to say'? Having said all that I would have no hesitation in recommending Gibbs Gillespie for the sale of your property. Further, I know a friend of mine who has engaged Gibbs Gillespie for the sale of his property and is similarly satisfied.

Frank · 15 June 2019

5/5

Google

It's a tough market to sell a property in, but Tim from the Harrow branch was sincere in his approach and was sure he could do it. He was as good as his word and within a week we had some interest which turned into a very respectable offer not long after. He was extraordinarily helpful all along the way, staying in touch with regular updates and advice on how to handle what turned out to be quite tricky situations. Fantastic!

Vijay · 15 June 2019

5/5

Google

Zahab Jafry. Did a great job showing us around and explaining everything well. Good job

Ben · 14 February 2024

Agent replied · 13 June 2024

Dear Ben B Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great agent maynul, very helpful recommended other properties and is always answering questions. Recommended 100%

Nicu · 14 February 2024

Agent replied · 13 June 2024

Dear Nicu B Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

It was pleasure interacting with D'Angelo who organized the viewing for us. He has been extremely helpful throughout the process and advised me on various terms of offer as well. Would highly recommend! :)PositiveQuality, Professionalism

Amrutha · 14 June 2022

Agent replied · 13 June 2024

Dear Amrutha, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Trustpilot

Over Priced and Very Hands Off

Their costs are much higher than most estate agents so I would have expected a superior service. But there is no communication - they don’t respond to emails or deal with any problems that arise. They just keep taking their 13 percent. Do not entrust your property to this company - you can find better and cheaper.

Sarah · 9 June 2023

5/5

Google

Josh Hardy took care of our application for a house to rent in Harrow. He was very communicative, professional and nice overall. He was calling us to let us know about any updates on our application and his tone was always professional and friendly. We were very lucky to have someone as good as him as this made the application process a lot easier than usual. Great agent!PositiveResponsiveness, Quality, Professionalism

Emilie · 10 January 2022

5/5

Google

Lovely meeting agent Maynul, showed me around a few properties and gave me his honest opinion, much valued :)

Kashyap · 26 April 2025

5/5

Google

Zahab Jafry helped a lot with the property very well informed and friendly

Alin · 15 March 2024

Agent replied · 13 June 2024

Dear Alin Norocel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Maynul at gibbs is a absolute star, very knowledgeable and fantastic customer service.

Ashok · 15 March 2024

Agent replied · 13 June 2024

Dear Ashok Prajapati Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

2/5

Trustpilot

Gibbs Gillespie scrape in with 2…

Gibbs Gillespie scrape in with 2 stars... simply because their responsiveness and help pre-letting the property to myself was sufficiently professional and painless... However.The inventory company they used was shoddy and didnt pick up the basics (they dont care as 'you' will pay at the end if you dont spot the obvious. Gibbs said a deposit had been 'actioned' when it hadn't, they held on to nearly £2000 for a further 5 days before releasing it.They really didnt care about the ridiculous estimate to fix what were fabricated faults. After negotiting down from £125 to £70 I just gave up. This £70 was for basically wiping down some kitchen cabinets! I am a landlord myself, so I understand how poor tenants can be, but a tenant that leaves a property in a much better state than when he moved in (the previous tenant was probably charged too) - is unforgivable.I realise that they are acting on behalf of the landlord, but being the managing agent, it is their responsibility to tell the landlord to get real.

Nigel · 6 February 2019

5/5

Google

Great service by maynul, lovely property, looks after us well and is very honest

RODIMUS · 14 February 2024

Agent replied · 13 June 2024

Dear Rodimus Prime Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Fabulous viewing with maynul, great service prompt answers. Highly recommended :)

Riddhi · 14 April 2024

Agent replied · 13 June 2024

Dear Riddhi Patel Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zahab Jafry. Professional, knowledgeable and curtious. Very helpful during the viewing.

J · 14 April 2024

Agent replied · 13 June 2024

Dear J S Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Maynul handled our situation and dealt with everything very professionally, turned our search very satisfying and everyone was very genuine.

Suliman · 17 September 2023

Agent replied · 13 June 2024

Dear Suliman Safi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Great estate agents

Great estate agents, they seem to really care. The young man, that showed us the properties was helpful, friendly and passionate. Thank you Jack Ditch.

Shelina · 25 March 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Gibbs Gillespie Harrow

Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrow.

What do you need help with?

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