Trusted Agent profile · Harrow

Gibbs Gillespie Harrow reviews

★★★★★ Great

1,058 reviews across 2 platforms

303-305 Rayners Lane, Harrow, HA5 5EH

Gibbs Gillespie's office in Harrow, at 303-305 Rayners Lane, is rated 4.4 out of 5 across 1,058 reviews on two platforms, including 602 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.

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4.8 / 5

602

Reviews on Google

This office

Trustpilot logo

456

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie Harrow won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Reviews

Every review we hold for the Harrow office, from every platform, shown as written. First names only.

5/5

Google

Had a viewing with maynul, and definitely placing an offer. Very professional

Nikki · 20 August 2025

5/5

Google

Gibbs Gillespie are extremely organised and are committed to serve better. Although we are international buyers, the entire team from Paul Tindley, Prajeet Jethwa and Shannon Roome were hands-on! Keep it up

Hammaad · 14 June 2020

5/5

Google

Highly Recommended We had to sell the family home due to my mother going into care and then sadly passing away. Under difficult circumstances the sale was handled from start to finish in a very professional, friendly but sensitive manner by Tim Buckley. From start to finish we were given sound advice on how to proceed with the sale process and kept fully informed of all viewings and offers. Once sold, Tim coordinated everything through to completion with us, our solicitor and the buyer taking out all the stress associated with selling a property. At a difficult time the sale was carried out in the background without us having to chase anyone and we were only contacted when there was a need to make a decision. We couldn’t have asked for a better estate agent to process the sale under these circumstances. I would highly recommend Gibbs Gillespie.

Merlin · 14 June 2020

5/5

Google

5 stars for mr maynul. Great guy, highly knowledgeable and friendly. Absolutely recommended

Pratik · 14 May 2024

Agent replied · 13 June 2024

Dear Pratik Parmar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

We had a great experince with Gibbs…

We had a great experince with Gibbs Gillespie, and our guide who help us Joshua Atease.He find us a really comfort a nice home. I recomend Gibbs for all who want a proffesional home guide agency.

Attila · 16 August 2022

Agent replied · 13 June 2024

Dear Attila,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great viewing with maynul, fantastic agent, very knowledgeable and friendly. Thank you

Prajapati · 30 May 2024

Agent replied · 13 June 2024

Dear Prajapati Shivangi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

1/5

Trustpilot

Harrow brunch(lettings section)lack of professionalism!

I rent a property from this agency,At the beginning they are so kind they do everything for you till you sing the contract, after that if you want to claim something you have to wait ages for example during the winter in my room the radiator wasn’t work properly and was cold(this happened in winter 2018 and they fix it just in winter 2019 when we told them if they are not doing nothing we will not pay the rent for that month). They didn’t contact or talk with landlord about the problem till I call one of landlord friend and after his friend told to landlord the problem.The washing machine broke and I call them to tell the problem and they send me to do all online they don’t care I have to wait weeks till they send someone to assess the problem and to replace or repair the machine, again I contact the landlord friend because this “agency” is not doing anything. The staff from Harrow branch are horrible and they are lack of professionalism!❗️ they don’t listening you and they hang off the phone when you are talking.I work with another letting agency but from this “agency” to the other one is a big difference about professionalism and talking with them clients. The single person with who you can talk and she is doing her job in this company I am happy to write her name, is Amy Bignell.I will never rent from this agency!Even if the landlord is a good one this agency in Harrow brunch is horrible!

D · 21 April 2020

5/5

Trustpilot

Excellent Service Going Above and Beyond

We rented our beautiful apartment through Gibbs Gillespie (Pinner) and the service was amazing. They were so fast to come back on emails and even during these difficult times of Covid-19 we have received excellent service.Our property is also managed by the GG team and when we had issues with the shower upon moving in, they had someone sent around on the same day who managed to sort the problem. Their staff and their contractors have gone above and beyond. I would highly recommend them as agents!

Emily · 17 April 2020

1/5

Google

Would not recommend they are too busy and can't answer the phone and they have too many hidden costs and well over priced for the services offered.

Andy · 14 June 2023

Agent replied · 13 June 2024

Dear Andy Sabapathee, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

We were assisted by Danny from Harrow Lettings and he was very clear with the timeline and offers on the table. Two thumbs up for helping us.

Chiclet · 14 June 2023

Agent replied · 13 June 2024

Dear Chiclet Bee Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Maynul from gibbs was brilliant.. Had all the answers and helped me decide and gave friendly advice.

Harshit · 14 February 2024

Agent replied · 13 June 2024

Dear Harshit Saxena Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Very helpful and decent properties in the market. Zahab jafry been very helpful and knowledgeable regarding properties.

Simshsd · 14 February 2024

Agent replied · 13 June 2024

Dear Simshsd Mohammed Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Fantastic service by maynul, waited for me and showed me around and gave good advice. Very professional:)

NAVANEETH · 14 February 2024

Agent replied · 13 June 2024

Dear Navaneeth C Nair Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Maynul- gift wrap service. Fantastic responses to all questions and very knowledgeable. Thank you

Venkat · 14 April 2024

Agent replied · 13 June 2024

Dear Venkat Ramana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zahab jafry - He is so pleasant and quite good in explaining about home

Ahamed · 14 April 2024

Agent replied · 13 June 2024

Dear Ahamed Bavikadi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Trustpilot

Outstanding service from Chantelle Taylor from Gibbs & Gillespie in Rickmansworth

I’ve used Gibbs & Gillespie in Rickmansworth for the last 3 years as a tenant and they’ve always been really accommodating with any requests I’ve had. I was particularly impressed with Senior Lettings Consultant Chantelle Taylor as she’s been on the ball in all my interactions with her. She did not just found a new tenant within a couple of days but also managed to support me as a moving tenant around selling my new furniture to the new teants and organising everything so that my checkout was as smooth as possible! Moving out of the country for work I couldn’t have asked for a better person to handle such a stressful move. I wouldn’t hesitate to recommend her and Gibbs & Gillespie in general to any landlord/tenant out there.

Luis · 23 February 2020

5/5

Google

Excellent service by maynul. Absolutely fantastic property. Very knowledgeable and friendly. Recommended

Kavya · 14 May 2024

Agent replied · 13 June 2024

Dear Kavya Iyer Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zahab jafry is a really nice person and a polite behavior nice to meet him

Jimit · 15 March 2024

Agent replied · 13 June 2024

Dear Jimit Brahmbhatt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Mr Zahab, Thank you so much for your help today. it was a great viewing...Feyzullah

Feyzi · 15 March 2024

Agent replied · 13 June 2024

Dear Feyzi Bolej Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Maynul great agent, showed us around and spent time telling us the essentials. Lovely property

London · 15 March 2024

Agent replied · 13 June 2024

Dear London Bridge Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zahab Jafry And also Mr maynul for their nice and freidly good service which l am very pleased with

Zeki · 16 December 2023

Agent replied · 13 June 2024

Dear Zeki Ali Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had a viewing on a property today done by Zahab Jafry, very keen to answer questions and professional service.

Diego · 16 December 2023

Agent replied · 13 June 2024

Dear Diego Camargo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zahab Jafry m, was very nice person to talk to he answered all questions that needed 5 star service.

Chad · 16 December 2023

Agent replied · 13 June 2024

Dear Chad Bonnick Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zahab Jafry He is a very gentle and professional person. Very helpful in showcasing the properties. I Appreciate it.

Mithun · 16 December 2023

Agent replied · 13 June 2024

Dear Mithun Chikhalikar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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Questions about Gibbs Gillespie Harrow

Has Gibbs Gillespie won any awards?

Yes. Gibbs Gillespie won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Harrow branch at EA Masters 2022.

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