5/5
TrustpilotGreat estate agents
Great estate agents, they seem to really care. The young man, that showed us the properties was helpful, friendly and passionate. Thank you Jack Ditch.
Trusted Agent profile · Harrow
Gibbs Gillespie Harrow reviews
★★★★★
1,058 reviews across 2 platforms
303-305 Rayners Lane, Harrow, HA5 5EH
Gibbs Gillespie's office in Harrow, at 303-305 Rayners Lane, is rated 4.4 out of 5 across 1,058 reviews on two platforms, including 602 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.
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Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrow.
Awards
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Harrow office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAvoid this joke of a company !!!
We used josh from the Rickmansworth office, he told us a load of lies to get us to sign up and overvalued the property He also said there was no tie in and we could leave after 7 weeks which we now realise was another lie I guess he has no idea on selling as we haven’t received a single offer !!After the 20 week period we will find an agent that is professional and able to sell properties Avoid Gibbs at all costs if you have any sense just read all the other reviews ( I wish I had !!)
5/5
GoogleThe team at Gibbs, especially Paul, were very professional and always willing to help solve problems that often occur when trying to negotiate a house move. I would recommend them.
5/5
GoogleMaynul , “I was so pleased with the service I received, 👍 …
Agent replied · 13 June 2024
Dear Samuel Apaguntan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Google5 star service by maynul, great agency. Look forward to working with them.
Agent replied · 13 June 2024
Dear John Rey De Leon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
Google4 starts to the company. Prajeet in lettings receives 5 stars - always at hand to answer questions in a meaningful manner and in particular, is a fountain of knowledge and always polite.
Agent replied · 13 June 2024
Hi Mukesh, we are very happy to have provided you with such a positive experience! Kind regards Customer Care Team
5/5
GoogleAbsolutely gift wrapped service by maynul, knowledgeable and friendly :D
Agent replied · 13 June 2024
Dear Tottmusicja Bigga Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleZahab Jafry - We viewed property on Butler Avenue with Zahab . Overall experience was good. He was on time and was politely shown property
5/5
TrustpilotOutstanding selling through Stephen he…
Outstanding selling through Stephen he was very proactive, professional and responded to me at all times. He kept a very cool head. I am very grateful to you for getting the sale over the line.
Agent replied · 13 June 2024
Hi Rosni Prajapati, we are very happy to have provided you with such a positive experience, ee really appreciate your feedback! - Gibbs Gillespie, Ruislip
2/5
TrustpilotIf you are satisfied by sales patter
If you are satisfied by sales patter, glossy brochures & flashy branch ofices then you are in the right place.However if you want an accurate & realistic valuation (not a fairy story one that is solely to get you under contract) & thereafter a planned sales strategy then you may be disappointed.My experience of a recent sale (or non-sale really) proved almost every stereotype. Wildly inaccurate valuation in order to influence instruction & suggesting poor knowledge of local market. Launched without further consultation on either price or target demographic. Thereafter a steady stream of unsuitable viewings, no shows & wasted weekends.It appears that simply publishing the details to the well known property portals & waiting for the phone to ring is the limit to sales skills. The ‘database of buyers’ yielded nothing & I would expect more from a ‘leading agent’Far from reasonable communication, poor quality viewings & no cohesive sales strategy other than suggesting regular reductions or to reconsider speculative offers. Any sale is better than no sale, seemingly the thinking behind this. Really?Fortunately we weren’t in a chain & in no urgent rush so simply saw out the prohibitive 20 week contract (check the smallprint!) & will move to a more pro-active agent on a shorter tie in.Without the sharp suits, glossy booklets & slick presentations it is just the same as any other agency relying on Rightmove & Zoopla to make the phone ring.If you want a sale in good time & at the right price though you will be better off somewhere that the sales staff are a little hungrier to work with you.
5/5
GoogleI found the agent Mr Islam a genuine person, courteous, knowledgeable and fully professional. Time keeping was perfect.
Agent replied · 13 June 2024
Hi Masood, Thank you for taking the time to leave a review - I am glad that we were able to help!
1/5
TrustpilotExtremely disorganized and dishonest
Extremely disorganized and dishonest. Their left hand doesn't speak to right hand. Took ages to organize a viewing on a million pound plus property because they have two agents who don't care to coordinate with each other. Lied to us about the state of the property - saying its new refurbished when the property is actually a dump that hasn't been touched for 40 years as the owners there confirmed. Extremely rude when challenged on why they lied and wasted our time. Never going to buy or sell anything through these cowboys.
5/5
GoogleThanjs Zahab Jafry for the view. Very professional
Agent replied · 13 June 2024
Dear Ghali Moralis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGibbs Gellespie harrow were fantastic to help me finding my dream home. Staff were professional all along the way, particularly i give a lot thanks to Paul Tindley and Sophie Enever-Williams.
5/5
GoogleChoosing the right agent to sell your property is important and I definitely chose the right agent. Philip from Gibbs was very proactive and organised multiple viewings within a short timescale with the result that the property sold within 3 weeks of being on the market. He was there at all stages liaising with me, the buyers and the solicitors to ensure that things progressed as smoothly and promptly as possible. Other staff in the branch were also very helpful and efficient. Selling property and moving is stressful but Gibbs Gillespie did an excellent job and things couldn't really have gone any better. Highly recommended.
5/5
GoogleI've been a client with Gibbs Gillespie for over 16 years and I find them to be very professional and easy to work with. For instance, I recently trusted them to be my eyes and ears and do a viewing of a flat in Harrow on my behalf (since I was 4500 miles away at the time). Although the flat was advertised with a rival estate agent, they were more than willing to help and even arranged, performed and reported back on the viewing all on the same day. Thanks to their recommendation, I made an offer and it was accepted, saving me the expense, hassle and time of a long round trip flight. In a cynical world, it's refreshing to know there are still people out there you can trust .
4/5
GoogleZahab Jafry did a great job in showing us the property.
Agent replied · 13 June 2024
Dear Aqsa Syeda, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleZahab Jafry . Good job and I like the Property. Thank you
Agent replied · 13 June 2024
Dear Ionut Zavoianu Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleZahab Jafry, Very helpful and assist with required information.
Agent replied · 13 June 2024
Dear Ruben Nadhan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleZahab Jafry thanks for your services it's quite helpful.
Agent replied · 13 June 2024
Dear Apurva Sharma Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotBad communication and unprofessional
I went to buy a property through this agent and all good to start with. Put an offer on the property and waited 2 weeks to hear back to say it had been accepted. A month passes with the agent avoiding my calls despite me chasing, leaving messages and even putting an ultimatum to the only person who would speak to me which was the trainee they had showing me round when I viewed the property. I ultimately pulled out despite all the work done by brokers, solicitors and mortgage provider which left me in an awkward position to deal with the aftermath. I wouldn't trust them as far as you can throw them. AVOID THEM and definitely don't believe anything they say.
5/5
GoogleZahab jafry excellent communication. Very pleasant agent with a detailed description of the property.
Agent replied · 13 June 2024
Dear Hamza El Adek Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleExtremely poor service. I have to call numerous times to even book a viewing for property in Harrow. Unprofessional and unreliable
Agent replied · 13 June 2024
Dear Armani Habib, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleGibbs Gillespie have been nothing but brilliant while helping my partner and I buy our first home together. During what was a rather lengthy period between placing an offer and exchanging, Tim in particular was always on hand to support and keep us updated as much as possible. I have no hesitation in recommending Gibbs Gillespie to anyone, in particular first time buyers who are looking for a hassle and stress free purchase. Thank you again!
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Questions about Gibbs Gillespie Harrow
Has Gibbs Gillespie won any awards?
Yes. Gibbs Gillespie won Platinum in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrow.
