Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotGibbs Gillespie Stanmore
Gibbs Gillespie Stanmore - avoid at all costs. The most disengaged, rude, disgraceful agency I have ever come across. The only decent person in the office is Grant - but one person can’t give everyone the service they need! The branch is under poor management. My parents house was on the market with them 20 weeks as per their contract - not one person from the agency has set foot inside their property since 2019, yet they took it on mid 2020, none of the sales agents have seen it, I did all the viewings as how could someone show around a buyer not having seen the house but they didn’t seem bothered if I did the viewings it was one less thing for them to worry about. Not once did we get any proactive conversations when they came to us about clicks, interest, market activity, pricing, feedback... Just weren’t bothered. Even when I emailed notice they didn’t bother to respond, until I chased for acknowledgment and they just said yes received we will stop marketing in 2 weeks. Disgusting attitude of the branch manager Phil Twallin who most definitely should not be in a customer facing role!!! Don’t get into contract with this branch selling your biggest asset. They don’t have the time or inclination and just want the inventory.
NJ · 22 December 2020
★★★★★ 5/5
GoogleMaynul - great guy, gave lots of advice and helped out a lot with process. 5 stars :)
OLDSKOOL · 15 March 2024
Agent replied · 13 June 2024
Dear Oldskool 2317
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleZahab Jafry: He is an excellent guy and he showed us the house and his services are excellent
Kiran · 15 March 2024
Agent replied · 13 June 2024
Dear Kiran Tariq
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
Googlemaynul is amazing, got us a last minute property and is very thorough and knowledgable. absoluutely recommended :)
Jagruti · 15 March 2024
Agent replied · 13 June 2024
Dear Jagruti Patel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotFantastic service and very helpful…
Fantastic service and very helpful people.
Rutesh · 10 October 2024
Agent replied · 23 November 2024
Dear RuteshCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
GoogleVery professional, polite and helpful.
Josh Hardy was the consultant who arranged for viewings and had follow up discussions. He was very thorough and energetic. He drove the deal forward and was very considerate and professional.
Navroze · 15 June 2019
★★★★★ 5/5
GoogleDani explained all things properly and he listened and replied all my queries for one property in north wembley.
Nirmal · 14 February 2024
Agent replied · 13 June 2024
Dear Nirmal Baberwal
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMaynul- great service, well done, smashing staff he is as he helps every1 and very friendly
Ajith · 14 April 2024
Agent replied · 13 June 2024
Dear Ajith Kumar
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDanny Bedborough at the harrow branch has been really helpful to setup my viewing for the rental property. A pleasure to work with. Thanks.
London · 17 October 2023
Agent replied · 13 June 2024
Thank you for taking the time to review your experience Ryan! We are glad you found the service helpful!
★★★★★ 5/5
GoogleGreat agent maynul, customer service is on point. Hugely recommended, well done gibbs
Soham · 6 June 2024
Agent replied · 13 June 2024
Dear Soham Shintre
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleZahab Jafry - very polite and and asked all the questions required. Thank you.
Gareth · 14 May 2024
Agent replied · 13 June 2024
Dear Gareth Roots
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat experience with maynul, lovely fella provided excellent advise and look forward to working with him soon.
Dharmesh · 15 March 2024
Agent replied · 13 June 2024
Dear Dharmesh Shah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
TrustpilotHelpful team
Selling a house is very stressful but Gibbs Gillespie were helpful all the way through even having to handle two sets of buyers disappearing off the face of the planet. It was a long process for us and we seemed to have dealt with most of the team at the Ruislip branch some of whom were much more helpful than others. Overall we were pleased with the service especially the number of viewings we had each week which helped to sell the house.
Lyndsey · 21 August 2020
★★★★★ 1/5
TrustpilotMessed about for a week with wife being pregnant by Alex R.
Spoke with Alex on phone and he alerted me there were a few properties available on help to buy in Uxbridge. I told him was keen and had wanted to view the properties. Alex told me the viewing for the four houses would not happen until 2 weeks. I asked him if i could reserve one and was told that can only reserve after viewing. 2 weeks forward and 3 properties have been reserved. With one being left we went to view the property, and gave them the asking price, our offer got accepted. They set up a mortgage call for Friday the 14 of August 2020. I sent Alex an email to say would the developer go down by £5k potentially as an incentive for stamp duty or furniture voucher i tried to negotiate and at no point did i say i would not pay the full asking price. I told Alex to let me know by end of day. I received no phone call and he had gone and negotiated the property with another buyer without communicating anything to me. I tried to contact Alex the next day and he had booked a day off, i called the office and they said hes on annual leave and has given the property to another buyer. I don't understand what games they were playing but it was a nightmare experience and has been very hard. We spent £500 to get a mortgage in principal also. I cannot explain how much stress Alex and Gibbs Gillespie have given to my pregnant partner absolute farcical experience stay away and i would not recommend to ever go with this company.
Sandeep · 14 August 2020
★★★★★ 5/5
GoogleMr. Joshua from Harrow branch helped us in closing tenancy agreement in short period of time. It was an amazing experience, with supportive services provided by the team.
Devesh · 14 June 2023
Agent replied · 13 June 2024
Dear Devesh
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleThank you, Holly Corrigan. You make to look everything so easy. Thanks to your experience, all what we need to do was much easier. My family is so grateful for your kindness and professionalism. I will recommend you to everyone and always. Thanks a lot for your help and efforts. Was a pleasure to work with you. Kind regards Larry
Larry · 14 June 2023
★★★★★ 5/5
GoogleI am highly satisfied with the level of professional service, communication and advice that Tim, Chris and the team provided throughout the sale of our house. I would not hesitate to recommend them to others.
Helen · 15 June 2019
★★★★★ 5/5
GoogleMaynul very good guy, waited for me and stayed extra to answer my questions.Keep it up 👍 …
Hiren · 14 February 2024
Agent replied · 13 June 2024
Dear Hiren Patel
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFabulous service by maynul, understood our needs and tried his best to accommodate us. Great man 👍 …
Vishal · 14 February 2024
Agent replied · 13 June 2024
Dear Vishal Barot
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleDid a viewing with Zanab Jefrey, he was really friendly and answered all our inquiries!
Stefania · 14 April 2024
Agent replied · 13 June 2024
Dear Stefania
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFantastic service by Maynul, prompt responses and great communication. Well done staff at harrow :)
RATHOD · 14 April 2024
Agent replied · 13 June 2024
Dear Rathod Sunil
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 3/5
TrustpilotHarry Rai 5 stars!
Gibbs Gillespie 3 starsHarry Rai 5 stars!I had two viewing appointments on one day when I travel across the city and almost got to the first one they called me saying the agent is called in sick and there's nothing they can do, but cancel the appointments. ( can't you let another agent meet me for just 30 min?)The second viewing is with Harry Rai. He's being very professional, I had a very detailed introduction on the viewing. He also gives me suggestions and tells me what to look out when buying a house.
Bin · 7 July 2020
★★★★★ 5/5
TrustpilotHarry Rai 5 star
I can not speak highly enough in regard to Harry Rai, who took care of my viewing of a flat. Knowledgable, honest, and experienced, truly the whole package when looking for an advisor for home buying.He was able to highlight all the key features in a structured and efficient way and yet allowed us additional time to see everything in a non rushed manner. At the end of the viewing, he allowed us plenty of time for follow up questions and general advice which he answered using his professional knowledge and wealthy experience
Stephan · 5 July 2020
★★★★★ 5/5
GoogleHad a viewing with maynul, and definitely placing an offer. Very professional
Nikki · 20 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
