Trusted Agent profile · Harrow

Gibbs Gillespie Harrow reviews

★★★★★ Great

1,059 reviews across 2 platforms

303-305 Rayners Lane, Harrow, HA5 5EH

Gibbs Gillespie's office in Harrow, at 303-305 Rayners Lane, is rated 4.4 out of 5 across 1,059 reviews on two platforms, including 602 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.

Google logo

4.8 / 5

602

Reviews on Google

This office

Trustpilot logo

457

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Harrow office, from every platform, shown as written. First names only.

5/5

Google

Great service provided by Gibbs and Gillespie. I had originally viewed the same property with another estate agent but was encouraged to use Gibbs and Gillespie due to Troy Bell’s excellent service. I had limited time to find a property and Troy took the time to listen and understand my requirements. Troy was friendly, professional,informative and kept in contact. Troy and the team were always on hand to answer any questions and always provided fast responses. Many Thanks to Troy and the team

Siz · 14 June 2020

5/5

Google

It took us a long time to get hold of the property we really wanted, due to multiple vendors and other legal complexities, however, Gibbs Gillespie Rayners Lane branch has been a great help throughout. Tim kept a regular contact with both sides’ lawyers and all the parties involved and kept us posted on the updates. We have never experienced this kind of committed customer support. We are confident that anyone who tries Gibbs Gillespie for properties in the areas they cover, won’t search for any other, EVER. We are beyond amazed. Thank you Tim; Thank you Gibbs Gillespie!!!

Syed · 14 June 2020

5/5

Trustpilot

First time buyer’s experience.

I had two encounters with Gibbs Gillespie, first in November and second in March. I believe Josh was the first agent that showed us around. He was very knowledgable of the development, not pushy (unlike a lot of other estate agents) and welcoming. This was the first property I had viewed in my search so predictably, I wasn’t going to set myself on the first place I saw. After a lot of searches in the same area and finding nothing I liked (property-wise and agent-wise) I came back to Gibbs and this time Harry Rai was the agent showing me around. Harry has prepared his own slides on the development with key points that he felt were important to know (which they were). He has a good system of note taking providing a matrix for viewers to document which flats they have seen and their thoughts. He was very honest and didn’t try to hide points that may be perceived as negative. I would say 30% of the reason I chose this flat is because of Harry’s assistance. I am now in the process of securing a mortgage for a property shown to me by Gibbs Gillespie and I’m very excited to be so close to owning my first home. A lot of agencies would see me (young female buying their first home alone) and think that they can spin me some nonsense and think I won’t be able to see through it but the agents at Gibbs were nothing like that, which is so important and makes me more inclined to use them in the future.

Setareh · 4 June 2020

5/5

Trustpilot

Used Gibbs Gillespie Gerrards Cross to…

Used Gibbs Gillespie Gerrards Cross to rent a property having used them previously 20 years ago and the service is still excellent! Very professional, safe to deal with and efficient in resolving all the paperwork and financial elements. Thank you Claire Thurlbeck and the team at Gerrards Cross Gibbs Gillespie.

Neil · 30 January 2024

5/5

Trustpilot

Gavin Dalton - Honesty & Integrity

Gavin Dalton is an extremely honest sales manager at Gibbs Gillespie Ruislip and a passionate appraiser of homes.He will work with integrity and trust and will get you that sale and the correct market value for your property. Very impressed and very kind also. Thank you Gavin

Sarah · 27 March 2024

1/5

Google

I spoke to D’Angelo who’s meant to be representing the lettings function for GG. After emailing him, including chaser emails and failed phone calls to his colleagues only for him to not return a call. Although the property in subject achieved a let, he could have had the courtesy to keep an interested customer engaged, informed and followed through to a viewing - regardless of outcome. USELESS is what comes to mind and not how customer service is, or should be conducted.

G · 25 December 2022

Agent replied · 24 December 2024

Dear Gagan We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Zahab jafry was very friendly and a completely positive experience with the property, highlighting aspects like its excellent condition, well-presented features and informative landlord communication, and a strong overall impression that the property perfectly suits the potential tenant's needs, making it a highly desirable option.

Shashank · 15 January 2025

Agent replied · 22 January 2025

Dear Shashank Tandon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zahab Jafry did my viewing today for the Bodmin Close property. It was a great experience I will be placing an offer. Thanks for the good service

Jigar · 19 August 2025

Agent replied · 9 September 2025

Dear Jigar Shah We greatly appreciate your 5-star review and the time you took to share your experience with Zahab. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

The service we received from Oliver…

The service we received from Oliver Squires, Director of Ruislip Manor branch, on the sale of our family home on behalf my father, was simply outstanding. The professionalism he showed, throughout what became quite an emotionally difficult process, is to be commended. Due to the sensitive nature of the sale it was imperative that the right buyer was found with the minimum of advertising and fuss. He used his local knowledge of purchasers and investors to find us the right buyer and always put our needs as clients first. I was kept informed at every stage of the process and communication was excellent. If Oliver Squires is representative of all Gibbs Gillespie agents then they truly deserve 5 stars! Thank you

Julie · 6 November 2019

5/5

Trustpilot

I have just successfully exchanged…

I have just successfully exchanged contracts and would like to wholeheartedly thank the team particularly Dominic and Judith who have been a great support as this was a very difficult sale . I would happily recommend Gibbs Gillespie to anyone thinking of moving home. Once again thank you. Zoe

Zoe · 15 May 2019

Agent replied · 13 June 2024

Dear Zoe,Thank you for taking the time to review our service as your feedback is important to us. We are pleased to hear that you were happy with the service you received from our Gerrards Cross sales office and we appreciate you sharing your experience.Kind regards,Paul Gillespie

5/5

Trustpilot

I am full of praise for Robert White in…

I am full of praise for Robert White in the Amersham office. I believe that his marketing strategy worked perfectly and attracted 2 prospective buyers quickly, which I am sure was helped by his friendly manner. He worked hard to keep us informed along the way, and we appreciated that sometimes this was difficult when other parties weren’t sharing information as much as we would have liked. He always remained confident and kept a cool head. Amersham is a new office, and based on our awful experiences with Chesham agents in the past there really was a need for a fresh approach in the area.

Sally · 27 October 2019

5/5

Google

Agent maynul helped us find the best property at a very good price. Great agent

Shubham · 11 December 2025

Agent replied · 26 December 2025

Dear Shubham Bansal We greatly appreciate your 5-star review and the time you took to share your experience with Maynul. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I just had the chance to deal with Gibbs Estate Agents, Mr Maynul is so professional.

Mohammed · 14 February 2024

Agent replied · 13 June 2024

Dear Mohammed Al-zeayadi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

huge thank you to maynil for providing great service and being very patient and understanding

Kruti · 8 December 2025

Agent replied · 26 December 2025

Dear Kruti Jogani We greatly appreciate your 5-star review and the time you took to share your experience with Maynil. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Zahab Jafry was excellent. Very polite and courteous. Great professional manner and very helpful.

Farhat · 15 March 2024

Agent replied · 13 June 2024

Dear Farhat Hussein Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Zahab Jafry, thanks a lot for a viewing organizations. Everything was discussed, all in time. Very nice work.

Ирина · 16 December 2023

Agent replied · 13 June 2024

Dear Ирина Владимирова Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

I recently sold my property through Gibbs Gillespies in Rayners Lane. They were the only ones to find a genuine buyer for the property. It had been on the market for months and I was finding a lot of disingenuous buyers before they came along. The reason I give a 4 and not a 5 is because they hesitated to take the property on as I wanted them to be part of a multiple agency sale. It took some months to persuade them but it was well worth their while as they found a buyer within 2 weeks of taking it on board. Chris was a very good sales person. He kept me informed and remained calm throughout the entire process. The whole transaction took around 9 weeks to complete with Christmas included. I would definitely recommend them.

Eleonora · 17 June 2019

4/5

Google

We have now sold three houses through Gibbs Gillespie. We originally tried using an online agent for one of properties - having paid an upfront fee of more than a £1,000 - but with no success. Being in the area meant Tim, Chris and the team knew their market and had local knowledge. It was a very stressful time for our family, but we were guided through the sales, with someone always there to answer our questions. I recommend Gibbs Gillespie.

Karen · 15 June 2019

5/5

Google

Tim and his team handled our sale and purchase in a difficult market. They were recommended to us by another satisfied customer which speaks volumes and it was easy to see why. They are professional, they know their business and they handled what would otherwise have been a very stressful experience for us. They ALWAYS answer the phone, they ALWAYS answer emails and Tim was especially in our corner in the lead up to exchange. Look no further. The entire branch is staffed by professional, easy to deal with, nice people.

Tim · 15 June 2019

5/5

Google

Paul Tindley handled the sale of our flat and we have been very impressed. Paul was always quick to pass information on to us and aided communications between ourselves, the buyer and solicitors. He also provided helpful advice and we never had any problems getting hold of him when needed. He put us in touch with a fantastic mortgage advisor too - Ben - who works out of the GG office, who provided us with an invaluable service. On a personal note, Paul is nice bloke who was a pleasure to work with. Overall a really great service and money well spent. Thank you!

Sally · 15 June 2019

5/5

Google

We had a very positive experience having appointed Gibbs Gillespie to sell our property in Rayners Lane. The process was quite protracted and took longer than we anticipated but Tim Buckley kept us fully informed at every stage. We definitely benefitted from Tim’s experience as he offered advice throughout the process and it always turned out to be the right advice. We found Tim affable, calm when the pressure was on, and a pleasure to work with. We would use Gibbs Gillespie again without question.

Andy · 15 June 2019

5/5

Google

Had a great experience with Paul & Steve at Gibbs Gillespie in Harrow and Pinner. I received great advice from Paul, and he managed the sale - from timing the listing to managing offers - incredibly professionally. I was nervous as the market is uncertain but Paul was confident he would have a buyer & he did - my house sold without a sales board & after one set of viewings. Steve managed my purchase offer & they both then assisted with the sale/purchase process very ably, were tenacious without being overbearing & were quick to provide practical help & also empathy whenever the process became tricky. Would definitely recommend Gibbs Gillespie.

Kate · 15 June 2019

5/5

Google

My overall interaction with the Gibbs Gillespie's team from organizing viewings, actual viewings and post-viewing feedback was seamless and very effecient. Special thanks to Roberto who was always there to respond to my queries :)

Abdul · 14 June 2022

Agent replied · 13 June 2024

Dear Abdul, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Real good service from start to finish. regular updates, follow-up even doing the solicitors job at times and chasing them. I worked with Tim, the branch manager. Him and his team are ace!! Highly recommended

Jay · 14 June 2022

Agent replied · 13 June 2024

Dear Jay, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Gibbs Gillespie Harrow won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Has Gibbs Gillespie won any awards?

Yes. Gibbs Gillespie won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Harrow branch at EA Masters 2022.

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