Gibbs Gillespie Harrow reviews

★★★★★ 5/5

Trustpilot

Exceptional service

It has been extraordinary experience of purchasing a property through Gibbs Gillespie, Amersham branch. Very friendly and professional team. Special thanks to Daniel Hemsley. Daniel truly cared about my requirements and he went above and beyond to make sure I had secured right property on time, amidst volatile and ludicrous market conditions. This does not just end here, Daniel also supported me throughout the journey until completion. I would highly recommend Gibbs Gillespie for house purchase or sale.

Gaurav · 19 August 2021

★★★★★ 5/5

Trustpilot

Great professional service

Great professional service from Esther Macedru. Thank you for the clear communication and service.

Harry · 21 September 2026

★★★★★ 5/5

Trustpilot

Great, attentive Service!

Really pleased with the service that I received from Sophie Hayes regarding maintenance issues. She listened carefully to the situation and acted professionally in a short space of time and keeping me updated on developments. Thanks Sophie!

Jason · 28 October 2022

★★★★★ 5/5

Google

Zahab Jafry was very helpful and polite. Had a wonderful viewing he was very professional.

Shamshade · 26 May 2024

★★★★★ 5/5

Trustpilot

Gibbs Gillespie Uxbridge - Joe Hill great service

We purchased our first property through GG Uxbridge and had a positive experience. As first time buyers, we had a lot of questions and our agent, Joe Hill was very patient and helped answer all of our queries via email and phone. We were kept updated with progress and were also grateful when Joe stayed behind late on our moving day so we could collect the keys. Also thanks to Jake Owen for arranging initial viewings. Recommend and would use again.

Chris · 8 February 2021

★★★★★ 5/5

Trustpilot

Uxbridge branch - wonderful expirence

Sold and bought through Gibbs - Uxbridge branch, this was my 3rd purchase and 2nd sale.Have to say from start to finish it was a wonderful expirence, as always with buying and selling it was a reasonably complex process. Daniel Camplin who dealt with the property we were purchasing was wonderfully open and professional who nothing was to much trouble.Joe Hill was fantastically supportive and used his expirence to help explain and move multiple things forward as speed.Dareen Maroun was relentless in chasing up the probate purchase and with our buyers who were far from easy to deal with also chased nonstop between clients Solicitors and keeping us all informed along the way.All tolerated our multiple emails and calls for information and pushing and did so with a friendly and professional attitude.Not sure of even one issue or criticism I could mention, the team were faultless huge thanks!

Jon · 4 February 2021

★★★★★ 5/5

Google

I highly recommend the services of Zohair from the Harrow sales team. He is well presented and very professional in the way he conducts himself. He was very approachable and easy to communicate with and is always on hand to keep me updated with new properties and what is happening in the market, and responsive to any questions I have !

Aisha · 25 June 2024

★★★★★ 1/5

Trustpilot

I went yesterday to see a flat in…

I went yesterday to see a flat in uxbridge after being driving over than one hour. We agreed for everything and i asked him if we could move into within 7 days and he was happy to accept that. He said will send me the form to start the process in the next hours.After one day of waiting no one got in touch with me, after i called them they said it’s gone. It’s been rented over.I don’t know what kind of service is this. Shamless

KHITARE2 · 4 April 2023

★★★★★ 5/5

Trustpilot

Many thanks to Elaine for being such a…

Many thanks to Elaine for being such a great help throughout the process of buying my first home! Gibbs have been great from start to finish and I would definitely use them again. I would recommend Gibbs to all :)

Cristina · 28 May 2022

★★★★★ 5/5

Google

Zahab Jafry was very helpful and polite. Had a wonderful viewing he was very professional.

Rohan · 14 May 2024

★★★★★ 5/5

Trustpilot

Danielle is amazing in Ruislip Manor

I wanted to write this review to let you know how brilliant Oliver Squires and his team in the Ruislip Manor office have been. We have had a horrendous journey beginning in March when we decided to move home, with the significant challenges of COVID, a loss of a buyer and chain, some challenges from another high street agent and gaining a new chain which has recently exchanged the team there have been amazing throughout. In particular Danielle Gennard who without a doubt has held our hand through the whole process, she has been the only one to keep us sane over this extremely difficult period of months whilst we did not know our future. Danielle pushed this through everyday, chasing, phoning, emailing, reassuring me, calming me and most importantly being completely honest with me. Danielle is a credit to that team and we could not have exchanged today without her help. Please pass on our thanks to Danielle, Oliver and the whole team who have helped to get us to this point. A very relieved and happy client.

Kelly · 7 December 2020

★★★★★ 5/5

Trustpilot

Absolutely recommend Gibbs Gillespie…

Absolutely recommend Gibbs Gillespie especially Dominic. Very professional but also very down to earth. From meeting up in the beginning till we handed over the keys they were friendly and hard working. Made a stressful move that little bit easier. Thanks

Hill · 11 March 2022

★★★★★ 5/5

Trustpilot

Gibbs Gillespie Rayners Lane branch…

Gibbs Gillespie Rayners Lane branch have been great in helping us sell our house. A special thanks to Tim Buckley who has been a massive support to us throughout lockdown. Nothing was too much trouble for him and so supportive on a bit of a roller coaster journey. He went above and beyond to ensure the sale of our house and a big thank you to him. We would Laos like to say that Chris and all the other staff at the branch were always helpful and auctioned things very quickly. We always recommend Gibbs Gillespie to family and friends who are thinking of selling their property.

Customer · 13 October 2020

★★★★★ 1/5

Trustpilot

Absolutely disgusting service

Absolutely disgusting service. Have been left without any running water for a week. I pay 2k a month for what? Having to chase staff for automated replies. Nobody cares at all as they go home to their working washing machines and running water. But no bother is given for any tenants. This is illegal and I will be making a formal complaint.

Anastasia · 19 May 2024

★★★★★ 5/5

Google

I want to express my sincere gratitude to the staff at Gibbs and Gillespie for their help and exceptional service in helping me to find and settle into my new property. I want to especially send my thanks and regards to Mr Maynul Islam for making the transition and process as smooth as possible and Mr Danny Bedborough for his support and help, thank you both for you committment and support. Brittany

Brittany · 17 October 2023

★★★★★ 5/5

Google

Zahab was great showing me the property, gave me very detailed information and was helpful with all my questions. Highly recommended!

Eva · 16 December 2023

★★★★★ 5/5

Trustpilot

Very happy to meet Harry Rai

Very happy to meet Harry RaiI decided to buy a property in the Uxbridge area with my friend. I live in kent, so the journey would take me about two hours. I tried to fix as many viewings as I could have with several agents on Saturday 1st August, but I only got two appointments. After these two appointments, my friend and I decided to look around the agents on the high street. It was the first time we met Mr Rai. I explained to him that we did not have any appointments with him, but we would like to view couple of the flats displayed on his window. Mr Rai made us feel very welcome. He had some customers already, however he made our wait comfortable. As soon as the csutomers left, He showed us around a couple flats, then he kindly went to get another set of keys for a flat in a different building, so we had the chance to view more properties. He was very professional, and gave us some very useful advice at the end of our visit.

Zhao · 17 August 2020

★★★★★ 5/5

Google

Great service by Hobbs, Maynul is very kind and always glad to help. Great team at Harrow :)

M · 14 February 2024

★★★★★ 5/5

Trustpilot

Harry Rai is a Class Apart🌟

Harry Rai is a Class Apart🌟Buying a property during these uncertain Covid times is tricky. The one thing one can ask for is a good sales consultant. Harry has a very candid, informed and versatile way of consulting. I visited the Howarth Homes development once and he gave I and my partner his undivided attention and a very personalised tour. His open approach is admirable and played a pivotal role in our decision to buy the apartment. We are delighted that our offer is accepted. Harry also masters the art of after sales service. On our second visit he once again welcomed us and helped us overcome any cognitive dissonance. His well wishes very beautifully summed-up our deal “I sincerely hope this Is your most valuable investment”Thank you Harry for making a hard investment decision a pleasant one.

Sara · 21 July 2020

★★★★★ 5/5

Google

Zahab Jafry was very helpful and courteous and well informed about the property many thanks

Maniek · 14 April 2024

★★★★★ 1/5

Trustpilot

Avoid - Ombudsman Case won plus an award due to poor service

Property Ombudsman (Case 21361) 3 of 5 complaints upheld, plus concern expressed regarding practice for a fourth complaint and compensation awarded accordingly. The following quotes are the findings of the Ombudsman. 1. Market Appraisal: "I do not consider that the approach taken here by Gibbs Gillespie to establish an appropriate asking price provides a sufficient explanation for the sum they initially recommended of £780,000 and then subsequently marketed at £750,000. They have not therefore met the requirements of Paragraph 4a of the Code as they should have conducted research into other sold properties nearer to the Property’s specifications"; 2. Viewings and Feedback: "Whilst there are a record of some of the feedback being conveyed by email, the majority appeared to be conveyed by telephone. There is no record of this within Gibbs Gillespie’s file and so there is insufficient evidence to support their claim that all feedback conveyed via this method was initiated by them. As such, I will support this complaint to that extent and make an award of compensation" In fact it mostly relied upon us to continually chasing for feedback and; 3. Offers "GibbsGillespie’s communication was somewhat lacking here and they could have been more proactive in terms of explaining the circumstances of the buyer sooner. This would have allowed the Complainants to be in receipt of all facts. GG should have also, in my view, provided an update (even if to just say they had not heard anything further) when the Complainants were expecting to receive this and responded sooner than they did to the update request from the Complainant. I recognise therefore that some aggravation has been caused here which merits an award";4. Security of Keys - not sufficient evidence for judgement, however when viewing the CCTV footage the ombudsman wrote: “I note the evidence of the video recording and can of course recognise your concern.”We wouldn't give one star but unfortunately a review with no stars is not possible.

Eithne · 11 July 2020

★★★★★ 5/5

Google

We worked with Paul on our house sale and found him very friendly and professional. When discussing what price to put our home up for Paul showed that he was familiar with the area and well-researched. He always contacted us when he said he would and kept us up to date. He was well connected with other estate agents in the area and that proved really helpful on occasion. He also did a great job keeping our buyer happy when we took some time finding somewhere to move to. Whenever we called the office, whoever we spoke to on the phone was helpful and polite. Overall, we were really pleased with Gibbs Gillespie, and Paul in particular - they were a nice, straightforward part in an otherwise stressful process. Would certainly recommend.

Suzanne · 14 June 2020

★★★★★ 5/5

Google

From start to finish, Paul Tindley at Gibbs Gillespie was hugely helpful and always very friendly and kind - answering all my queries very quickly. Paul was always available to assist over the phone or on email - giving me clear advice throughout the entire process. As a first time buyer with a solicitor who wasn't helpful at all, I relied on Paul more often than I thought I would have to and am so grateful for the help I received. I am absolutely certain that without Paul and his colleagues at Gibbs Gillespie (who looked after my purchase when Paul was on holiday briefly), the process would have taken at least a month or two longer than it actually did. When you're going through such a stressful process, particularly as a first time buyer, you can't ask for a better estate agent than Gibbs Gillespie or a more helpful person than Paul.

Sonia · 14 June 2020

★★★★★ 5/5

Google

Great service provided by Gibbs and Gillespie. I had originally viewed the same property with another estate agent but was encouraged to use Gibbs and Gillespie due to Troy Bell’s excellent service. I had limited time to find a property and Troy took the time to listen and understand my requirements. Troy was friendly, professional,informative and kept in contact. Troy and the team were always on hand to answer any questions and always provided fast responses. Many Thanks to Troy and the team

Siz · 14 June 2020