Trusted Agent profile
★★★★★
301 reviews across 2 platforms
40 Church Road, Stanmore, London, HA7 4AH, Harrow HA7 4AH
Foxtons's Harrow office at 40 Church Road is rated 3.9 out of 5 across 301 reviews on two platforms, including 127 Google reviews rated 4.7. The 174 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Harrow office, from every platform, shown as written. First names only.
1/5
TrustpilotI was spoken to quite rudely on the…
I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.
5/5
TrustpilotAga was amazing during our entire…
Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks
1/5
TrustpilotFoxtons Letting Commission…
Just to share my experience and warn anybody thinking of using Foxtons letting services. Foxtons will be vey happy to take full year commission in advance but if your tenant moves out before the full year period, Foxtons will not refund your commission in cash but just leave the amount as a credit in your account even you no longer have the intention to rent out your property. Area director of Foxtons claimed that this is in line with Foxtons terms of business. Beware before you choose Foxtons letting services.
4/5
TrustpilotThank you Habiba!
Habiba was very professional, helpful and friendly throughout the whole process.
1/5
TrustpilotI truly do not understand who in their…
I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.
1/5
TrustpilotIncompetence and lies on a legendary scale!
I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.
5/5
TrustpilotSo far, all good
Irfan has been an excellent. He addresses issues promptly, and we have experienced minimal disruptions throughout our tenancies. Would certainly recommend foxtons.
5/5
TrustpilotQuick and Easy
The service I got from Ash was exceptional.
4/5
TrustpilotOverall good experience with Foxtons
Overall good experience with Foxtons, but a big shout out to Irfan Pecaj for his continued support no matter the issue.
5/5
GoogleCharley had helped us to find the best place for us to rent meeting all of our requirements and Louise has been so responsive in taking care of any issues that we are facing. They are maintaining a great relationship with tenants and landlords. I am really thankful for their great support! Highly recommend them!
Thank you L KK for your highly recommended review. Sophie, Foxtons Stanmore Estate Agents Get it done with London’s number 1!
1/5
TrustpilotNew X Foxtons is appalling
New Cross Gate letting office is appalling. I had a misfortune to invite them a few years back for valuation and then when changed my mind, asked them to delete me from their database as wasn't planning to do anything with my house. And guess what every year I am receiving unsolicited calls inquiring about valuation, letting, selling. They promise to delete my number every time they call once every half a year in average, pathetic.
5/5
GoogleI can't say enough wonderful things about Jodie, Josh, and Deana! From the moment I met Jodie, her diligence, attentiveness, and thoroughness stood out. Josh and Deana were incredibly professional and considerate while organizing and managing viewings, treating our home with the highest level of respect. Jodie was always available to answer my questions and provided valuable information throughout the entire process. We truly couldn’t have navigated this sale without Jodie and her amazing team. I am immensely grateful for their unwavering support and professionalism. I’ve already recommended them to a friend, and I wholeheartedly encourage anyone looking for a dedicated team to do the same!
5/5
GoogleMany thanks to Josh Malka and Jodie Ellis, the dynamic duo who made our flat purchase process smoother and stress-free. Jodie’s expertise in bringing the right people on board and keeping everything on track was truly impressive, we really appreciate the care and guidance. At the same time, Josh’s proactive approach, wise suggestions, and unwavering support really stood out. Their commitment to ensuring we had everything we needed at every stage of the process was commendable. We truly appreciate all your help and guidance and hope to stay in touch for future assistance.
5/5
TrustpilotHarry Fox My Property Manager at…
Harry Fox My Property Manager at Foxtons and the rest of the management team do a fantastic job looking after my managed properties, resolving any issues and all repairs quickly and efficiently. highly recommended
Hi Andrew, We’re pleased to hear your properties are being managed effectively and that issues are being resolved quickly and efficiently. Alex, Get it done with London’s number 1!
5/5
TrustpilotWe were well supported by Molu
We were well supported by Molu, who helped us find the perfect kind of home that we were looking for.
Hi Bhaskar, Thank you for your feedback. We’re really pleased to hear you felt well supported throughout your search and that we could help you find the right home. Alex, Foxtons Estate Agents Get it done with London’s number 1!
2/5
TrustpilotPriorities are wrong
Foxtons can't seem to answer simple enquiries about a property - for example "how long is the leasehold" or "what are the service charges". Instead their focus is on gaining as much information about the person inquiring as possible. Ie they have more interest in adding to a dataset of potential buyers and marketing themselves than in answering a simple enquiry. I certainly wouldn't sell with them given how they prioritise themselves over the sellers interests..... of course all this is in the guise of "customer service" but it's not really is it? It's blatant marketing and self promotion.
1/5
Trustpilotnightmare agents
nightmare agents. do yourself a favour and use a different one. these are the guys who give estates agents their bad name. its been almost 2 months since i completed and they still havent given me the full set of keys or removed furniture as promised. i dealt with jordan at the temple fortune branch and every day he has a new excuse. they dont respond to messages or phone calls and provide a truly awful service. there are plenty of other good agents around who provide a much better service.
5/5
GoogleCurrently having an easy time looking for property to rent all thanks to Ramzeen! Seems dedicated to the job and sends me flats which fit my description so I have multiple options to choose from and I don’t really get this type of service at other estate agents. Thanks Ramzeen and thanks Foxtons!
To you, for your review Zizi. Sophie, Foxtons Stanmore Estate Agents Get it done with London’s number 1!
1/5
TrustpilotThey take the money & abandon…
They take the money and then abandon their landlords. Do not rent a property with these agents as there is no customer support or response. I have had a couple of issues and queries - I have had to ring several times with long wait times and email multiple times for a response, still waiting three weeks later. They never reply or respond costing me hours of wasted time and stress.
5/5
GoogleWe had such a positive experience with Rachael at Foxtons, thank you! From our very first viewing right through to completion, she was incredibly supportive and proactive. We especially appreciated her excellent and quick communication, which kept us informed every step of the way. Jodie was also instrumental in speeding up the whole process.
5/5
GoogleCharley Adler is the best agent I have ever come across. Her professionalism and attention to detail is something I have never experienced with an agent. I can’t recommend her enough. Thanks for all your help!. Ask for Charley if you want great service and to find your dream home.
Thank you Lisa for your highly recommended review. Sophie, Foxtons Stanmore Estate Agents Get it done with London’s number 1!
5/5
TrustpilotSatisfactory property management
I have used Foxtons as the property management agent for nearly 5 years, I am especially satisfied with my experience since Tony Chan from property management became my property manager since 2024. He is very professional and proactively in handling with the requests and issues regarding the tenant & property management. He always responds to my enquiries promptly and provides valuable advice.
1/5
TrustpilotDisorganised and Unreasonable Charges
I’ve never felt the need to write a review in my life, but my recent experience with Foxtons was so poor I felt compelled to share it and warn others.
Hi Dan, Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not positive. Please contact Social@foxtons.co.uk with your tenancy information so we can investigate this further. Kind regards, Alex
1/5
TrustpilotOur experience with Foxtons has been Disappointing and Unfair
Our experience with Foxtons has been appalling. We dealt with Oram Ohene-Djen, our letting negotiator, who from the very beginning was unhelpful, dismissive, and often gaslighting us whenever we raised concerns. Instead of supporting us, he downplayed delays, avoided giving clear answers, and left us constantly uncertain.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Harrow office has 301 reviews across two platforms: 127 on Google, 174 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Foxtons Stanmore is rated 3.9 out of 5 across all 301 reviews, and 4.7 out of 5 on Google from 127 reviews, checked 9 October 2026.
Foxtons Stanmore, 40 Church Road, Stanmore, London, HA7 4AH, Harrow HA7 4AH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.