Foxtons Harrow reviews

★★★★★ 5/5

Google

My husband & I contacted Foxtons in Harrow to help us look for a flat to rent. We were put in touch with Charlotte. We found her to be extremely professional, approachable, friendly and very honest. She listened to our needs and tailored the viewings to them. She went above and beyond the call of duty to help us find what we were after. Within a week of meeting her, she found the perfect property for us. The service at Foxtons was excellent and I cannot honestly find the words to express how wonderful Charlotte is and how grateful we are to her. I highly recommend this branch of Foxtons.

Helai · 25 October 2019

★★★★★ 5/5

Google

Have just exchanged on the sale of my flat in South Harrow with foxtons and the service they have provided has been exceptional. I originally went with another local estate agent, and only had 9 viewings in 12 weeks, and no serious offers. Within 1 week of being with foxtons, I had 12 viewings, and 1 serious offer, and within 10 days I had accepted an offer at asking price. Foxtons may be a bit more expensive then the local estate agents, but they are worth it. I originally dealt with Shaun, and everything he stated that foxtons would do was spot on, especially regarding a massive increase in viewings compared to the previous estate agent. Hex found the buyer and managed everything up to exhange, and has been superb, always chasing the relevant parties and keeping everyone up to date. 5 out of 5 service. Tom

Tom · 12 January 2019

★★★★★ 1/5

Trustpilot

Terrible experience

Non-existent communication. Viewings done by an unprepared team: didn't know level of service charge, exposure, if the appliances were new or not, size of the flat or rooms. One claimed we had replaced the kitchen (we hadn't), another that the Hue Lights we installed were staying in the flat for the buyer (we never said that).

Gianluca · 23 May 2026

★★★★★ 5/5

Trustpilot

I was looking for a flat on short…

I was looking for a flat on short notice, and Ellie showed me 3 great options the very next day. She was really positive and helpful, and we ended up finding a place that I’m really excited about.

Sof · 21 September 2026

★★★★★ 5/5

Trustpilot

As a Director of a property inventory…

As a Director of a property inventory company, I have had the pleasure of working with Hassan from Foxtons Mile End for many years, and I can genuinely say that he is an absolute pleasure to work with.

Akikur · 18 September 2026

★★★★★ 5/5

Google

Highly recommend Dipesh who recently dealt with my purchase. I was looking for a unique home and he was able to find me the right home to ensure all boxes are ticked. He is highly professional and always attentive. Top man

Jatin · 24 July 2025

★★★★★ 5/5

Google

Dilpesh has been brilliant. Although the whole process took longer than it should have, he has been very professional and helped us to secure the property. Good communication throughout

Imran · 19 November 2025

★★★★★ 1/5

Trustpilot

Terrible service

Terrible service. Very disappointed. I found a short let property on their portal myself, the agent (Amir Abbasian) kept suggesting either awful properties, or ones over my budget. They were very quick to call back and close the deal but once the deal was made, I never once was able to speak directly to my agent Olivia Taylor, or anyone from Foxtons again. Repeated messages and email queries went unanswered. Every two weeks a new person would be in touch and all my queries would be ignored. The property was nice and in good condition but i paid Foxtons 350 pounds for the end of tenancy clean, and was slapped with a 600 pound cleaning claim on my deposit. The property was never cleaned and my landlord claimed the charges from my deposit. at least a dozen emails later, I still don't have a protection document number for my deposit. I was told my deposit was protected. I ws told I would be provided an inventory upon moving in. I was told the place would be cleaned at the end of my tenancy, for which i paid. None of the above happened. Still waiting for part of my deposit to be returned, even though they said it was transferred three weeks ago and should take 5 to 7 days to be credited. I've settled the dispute with my landlord now, even though it is extortion, but it seems even he was being cheated by Foxtons.

Fizza · 18 October 2025

★★★★★ 5/5

Google

I had a really great experience with Anna Sobieraj from Foxtons agency that lead me to review the agency. I didn't had the chance to secure my rent with them, however Anna was still in touch with me asking for updates and proposing to provide support if needed. She's a very well organised, result driven and professional person, able to make out of a nightmare a really enjoyable experience. Best of luck Anna Sobieraj from Foxtons.

Hind · 25 October 2019

★★★★★ 5/5

Google

From the first moment I met Nicola she was very welcoming and kind, she went above and beyond to make sure all my needs and questions were met with 100% satisfaction!!! Nicola made the whole experience less stressful than I thought it would be .thank you and Nicola finish my process very fastest and thank you for all support Nicola and Foxton .Thank you ☺️☺️

Kapil · 24 August 2024

★★★★★ 5/5

Google

We’ve had such a great and exciting experience renting with Claire @Harrow Foxtons - myself and my partner are first time renters so it initially was going to be completely new for us but through this rollercoaster Claire was calm and collected enough to keep us excited and reassured along the way and it definitely is an experience that grew us as people and got me to better my admin skills or in other words "pattern my sh*t" 😅 - so from J&C. Thanks Claire and the team @harrow Foxtons for recommending us our beautiful apartment, Next our house! 😌

Itsyourboyo · 24 October 2023

★★★★★ 5/5

Google

I was very new to UK and Ana Screpciuc from Foxtons Harrow, helped me a lot in settling easily with their great service. I rented my home from them and it has been always a pleasure to deal with them in every way. All the help was a call away and they personally took care of everything needed from the documentation to all the necessary services in renting properties. I would highly recommend them to anyone who needs friendly and trustworthy service, especially Ana. Thanks to you Ana for your valuable service.

Shabin · 24 October 2023

★★★★★ 5/5

Trustpilot

Fantastic experience with Mercedes…

Fantastic experience with Mercedes Cole. Is so helpful and accommodating with my various requests and always goes the extra mile. Is very knowledgable and is a pleasure to do business with. Would highly recommend. Thank you

Anne · 18 September 2026

★★★★★ 2/5

Trustpilot

used to be good but ever since the…

used to be good but ever since the intro of the renters rights acts, property management service has dropped off a cliff. This bad for landlords because they get poor management, bad for tenants because they get poor representation, and bad for the industry because estate / letting agents are no longer accountable.

Hugh · 18 May 2026

★★★★★ 1/5

Google

Awful experience, I would not recommend. When buying the property estate agent mis sold property and left us in the property in biblical rain to rush off to another meeting, leaving a prospective buyer to walk back to the tube. When selling property we were passed across 3 different agents during the sale so no consistency and Hex was consistently unavailable and failed to respond in a timely manner. For the fee paid Foxtons added very little value

Kate · 24 October 2023

★★★★★ 2/5

Trustpilot

I feel that the experience was negative

I put my flat up for sale with my Foxtons, I was going to go with another agent but they were very pushy and said how they managed to sell better than anyone so I went with them. I was under the impression my flat would go straight up but after I signed the contract it took them 2 weeks to take photos and put them up, in the meantime they put up a video of the flat from a mid-term inspection where it looked absolutely disgusting. I had never seen this video and I don't see why it would be allowed to be put up without my permission, I asked for it to be removed, they didn't and it took them nearly the 2 weeks to remove it. The photos they took were adequate but not particularly great, I was pretty disappointed. I felt that the price was extremely over inflated (like all their prices) but respected they knew better than me, but when every single person gave feedback that it was way overpriced and no one showed any interest I became quite embarrassed. I found it very hard to contact my sales agent and just gave up most times after leaving numerous messages. I heard from my agent 10 times more before I signed with them than I did during my contract. When I gave notice 28 days before the end after having no interest, I was reminded how they are the number one and warned that going to another agent would not solve the issue. Their commission is so much more than everyone else but I feel my experience with their sales agent was extremely poor and I can't believe I had no interest in my nice flat. I feel I made a mistake going with them and would caution anyone thinking of them. Also I rented my flat with them for nearly 2 decades and my last tenant emailed them notice which they said they did not receive until the next day so they extended the end date to one day beyond the end of the month, they then charged me a management fee of £9 for the one day (and she paid £1 something rent for that one day). I will never rent with them again due to the complete lack of transparency with regards to money. (As for the excuse that the housing market is quiet I put my other property up for sale at the same time and it sold within 2 weeks, but then again the photos were really good and the price was reasonable).

Kat · 16 September 2025

★★★★★ 1/5

Trustpilot

Do not rent through Foxtons

If you are a renter, please do not use Foxtons. They are a scammy horrible company that only serves the interests of the landlord. They rented us an overpriced disgusting dump by using old out-of-date photos in the rental ad, and locked us into an abusively restrictive contract that made it impossible to leave the horrible dump that ruined my mental health. Do yourself a favour and stay away from these money hungry scammers.

Laura · 12 November 2025

★★★★★ 1/5

Trustpilot

Extremely poor experience with Foxtons

Extremely poor experience with Foxtons. We were left without proper cooking facilities for 25 days, which had a major impact on our daily life and forced us to spend extra money on food. A functioning cooker is a basic part of any home, yet this was not handled with the urgency it deserved.

Moushumi · 3 May 2026

★★★★★ 5/5

Google

I would like to express my heartfelt gratitude to Abbas from Foxtons Harrow for his outstanding help in finding my new apartment. From the very beginning, he showed exceptional professionalism, patience, and genuine kindness. Abbas listened …

Agata · 17 December 2025

★★★★★ 5/5

Google

Nathan is professional and experienced property expert. He advised promptly on my queries of flat viewing and was familiar with the current market situation. Highly recommend Nathan if you are seeking something nice in the property market.

Mavis · 27 March 2024

★★★★★ 5/5

Google

“I recently rented a house through foxton and had a very positive experience. The staff were professional, responsive, and helpful throughout the entire process. They made everything easy and stress-free, from viewing the property to …

Mayur · 17 December 2025

★★★★★ 5/5

Google

I had a good experience with both Dilpesh and Hexin at Foxtons They were very patient and helpful in selling my flat despite numerous obstacles

Sanjay · 17 March 2026

★★★★★ 5/5

Trustpilot

Fantastic experience

I had a fantastic experience with Foxtons. Despite a challenging market, they secured a buyer for our property within just two weeks of listing. The team was highly organised, professional, and, most importantly, extremely responsive. Everyone I dealt with was friendly and approachable, which gave me real peace of mind throughout the process. When you’re under pressure to sell and move things forward, that level of support and responsiveness makes all the difference. I would highly recommend Foxtons.

Foteini · 15 September 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Dilpesh Nathulal from Foxtons Harrow during my property purchase, and I couldn’t be more satisfied with the experience. From our initial conversation to the final handover, he demonstrated …

Dipul · 17 November 2025