Foxtons Harrow reviews

★★★★★ 5/5

Trustpilot

I worked with Yasmin West and I…

I worked with Yasmin West and I appreciate her effort. She always get in touch with me and send me so many properties according to my criteria’s.

İlayda · 30 September 2026

★★★★★ 5/5

Google

Thanks a million to Dilpesh, Hexin and the Foxtons team! Dilpesh did an amazing job throughout the whole process. He was totally professional, patient, kind, and always went the extra mile to achieve the best possible result in selling my property. Foxtons handled everything perfectly from beginning to end, making the whole process smooth and stress-free. Thank you again, Dilpesh, and the entire Foxtons team, for all your hard work and support. Highly appreciated!

Fabiana · 3 October 2026

★★★★★ 1/5

Google

I had a very disappointing experience renting through Foxtons. My property manager, Dominic Pepper, was extremely difficult to contact. He rarely answered phone calls, did not return calls, and failed to provide updates regarding the issues I repeatedly raised. Most concerns were not resolved in a timely manner, and I was often left chasing for information. The previous property manager was much more responsive and at least made an effort to address problems. The most frustrating part was towards the end of my tenancy when the property was being marketed. Despite informing Foxtons several times that I work night shifts and have a young baby, they continued to arrange viewings 2, 3 times a day. I specifically requested that viewings be grouped together into a single time slot to minimise disruption, but my requests were ignored. The constant interruptions made it extremely difficult to rest after night shifts and caused unnecessary stress for my family. Based on my experience, Foxtons are excellent at attracting tenants and securing the deal, but their aftercare and communication are very poor. Once you’ve signed the tenancy agreement, don’t expect the same level of service. Overall, I found the communication poor, customer service lacking, and my circumstances were not taken into consideration despite repeatedly explaining them. Unfortunately, this was one of the worst renting experiences I’ve had, and I would not recommend Foxtons based on my experience.

Manisha · 10 August 2026

★★★★★ 1/5

Google

We had a really bad experience, unprofessional management , even I have seen they beg people to give fake reviews , we face many problems with this agency .! I been to so many other agency they been friendly & corporate.! I don’t suggest to my friends or family , you ask for email but can you ask your agency when we email do they reply never , we only recive auto email related rent , any issue on property ask us to contact landlord, , anything els we ask agency they don’t reply as if they r blind

Shah · 10 August 2026

★★★★★ 1/5

Trustpilot

Avoid

Avoid, Avoid, Avoid. Based on my experience, I would advise new landlords to be extremely cautious with Foxtons. The agent’s explanations of commission and contract terms were unclear, and I ended up in a lengthy dispute over unexpected fees. Which is escalated to ombudsman and will probaly go to the court. Never trust a word of Foxton's agents. Always insist on written communication and carefully review all documents before signing. I would not recommend Foxtons to others based on my experience.

Zohrab · 16 April 2026

★★★★★ 5/5

Google

Buying a house is a huge investment and Saugat made that easy for us. He was extremely professional, responsive, and knowledgeable about the local area which was really educational. Thanks Foxtons and especially Saugat! 👍🏼 …

Tony · 10 July 2026

★★★★★ 5/5

Trustpilot

Brilliant Service !

In particular and as it always has been in the past, Ms Annabel D' Souza of Foxtons has provided us with her stellar service again this time, to source out a nice apartment for us, suiting our taste and that too in a record time, as we had very little time. Extremely hard working, responsible and above all she takes on the whole matter personally. It was a pleasure !!

Surajit · 5 October 2026

★★★★★ 5/5

Google

Excellent service from start to finish! Saugat was incredibly professional, responsive, and proactive. He kept us informed every step of the way and made a typically complex process feel seamless. 5 stars all the way!

Shusan · 10 July 2026

★★★★★ 5/5

Google

Reece was really kind to me. I appreciate his professionalism and positive attitude, which is very hard to find nowadays. Hope the best for Reece.

Yussuf · 10 September 2026

★★★★★ 5/5

Trustpilot

It was very smooth experience

It was very smooth experience. Jade was very helpful especially when it was our first time renting an apartment.

Pritika · 9 October 2026

★★★★★ 1/5

Google

I rarely leave negative reviews, but this experience was genuinely unacceptable. On Friday, March 6, I saw that a listing had just been updated on Rightmove at 12:00 PM. I called the office at around 12:30 PM and was told all agents were out on viewings (be honest it's lunch but okkkk). I asked when would be a better time to call back, as I knew the property would move quickly. I could hear multiple voices in the background, yet I was told no one was available and no one knew when anyone would be free?!?!?!? I called again at 3:45 PM and was given the same response. I made it clear I wanted to arrange a viewing before close of business so I could see the property over the weekend. Apparently not a single person was available across five business hours on a Friday!?!?! When I called on Saturday, I was told weekend viewings must be arranged on Friday. That is exactly what I had tried to do. I was later given an agent’s contact details and told someone would call me back. NOPE! I reached out directly and still received no response by close of business Monday. The most frustrating part is that I called again and was eventually told on Monday at 3:59 PM that the property had actually been let during lunch on Friday!! This means it was already gone when I made my very first call. So I spent days chasing a property that was no longer available while being repeatedly told agents were simply “out on viewings.” When I called to escalate the issue, I was told the office was empty after 4:00 PM and that I COULD NOT have just spoken to someone, despite having call records showing a conversation at 3:59 PM lasting over two minutes AS NOBODY WAS IN OFFICE, the reception "CHECKED CAMS!". Being effectively told that a call I had minutes earlier did not happen was extremely dismissive and unprofessional. I have viewed several properties with this team before, and my husband has previously rented through them, so this was particularly disappointing. For an agency that positions itself as premium, this experience felt careless, disorganised, and misleading. Sadly, this has completely eroded my trust.

Tasveera · 17 March 2026

★★★★★ 5/5

Google

Zabia was very helpful and supportive. She sorted and answered all our questions , viewing and queries, She’s very professional and we’re so looking forward to moving in.

Hardik · 10 August 2026

★★★★★ 5/5

Trustpilot

Had a great experience with Mario

Had a great experience with Mario. We were looking to sell our property and needed a valuation, and Mario was extremely helpful in organising this for us. He made the whole process straightforward, professional and stress-free. We really appreciated his help and would definitely consider dealing with Foxtons again in the future.

Charlie · 18 September 2026

★★★★★ 5/5

Google

Thank you Dilpesh for showing around propertiee in Harrow , you are always polite and understandable with our requirements and professionally dressed in all weather conditions

Arpit · 10 August 2026

★★★★★ 5/5

Google

Find a home for me and my family was super easy because of Abbas and his manager Ana. There were great help and would 100% recommend them for anyone that is looking to rent.

Maria · 10 June 2026

★★★★★ 5/5

Trustpilot

Aliyya was very proactive in finding me…

Aliyya was very proactive in finding me the exact property I was looking for. Pleasure to work with

Customer · 17 September 2026

★★★★★ 5/5

Google

I have been with foxtons for a long time. Since I started dealing with Ana,who has been very understanding and helpful. Thanks Ana

Ashwinkumar · 10 August 2026

★★★★★ 5/5

Trustpilot

Aliyya was very diligent and…

Aliyya was very diligent and communicative in finding and showing us around the right properties for us

OnlyHuman · 17 September 2026

★★★★★ 5/5

Trustpilot

Kind, responsive and accomdating

Ercan has been incredibly accommodating, responsive and helpful throughout our property search. He’s always been prompt in getting back to us and has made what can be a very tedious process feel surprisingly straightforward. A pleasure to deal with and a real credit to Foxtons.

Kyri · 21 September 2026

★★★★★ 5/5

Trustpilot

I am very delighted with Divyesh of Foxtons

I am very delighted with prompt and comprehensive support by Divyesh Danderi of Foxtons in securing a new tenancy in record time again for my flat. He has repeatedly achieved many times in the last 8 over years being able to secure good tenancies for my flat. He is reliable and understanding. I trust him totally with his expertise.

Peng · 1 October 2026

★★★★★ 5/5

Google

I highly recommend Ciara from foxtons looking for a rental property .

David · 10 September 2026

★★★★★ 5/5

Google

Abbas Datoo is an amazing agent ! All the best Abbas

Hasna · 10 September 2026

★★★★★ 5/5

Google

We had a really good experience renting through Foxtons Harrow. Everything went smoothly, and the process was very well handled. Ana, the Senior Letting Negotiator, was especially helpful, professional, responsive, and made the whole process stress-free. Would definitely recommend!

Suchandra · 17 February 2026

★★★★★ 5/5

Google

Ana and Nicola were super helpful during the process from start to end. Providing excellent customer service by going above and beyond to providing us the best options. Thank you so much for all the support you both have provided for the whole time. Highly recommended.

Yash · 17 December 2025