Trusted Agent profile
★★★★★
239 reviews across 1 platform
182 Station Road, Harrow, HA1 2RH
Connells Lettings's Harrow office at 182 Station Road is rated 3.6 out of 5 across 239 reviews on 1 platform, including 239 Google reviews rated 3.6. Checked 9 October 2026.
Every review we hold for the Harrow office, from every platform, shown as written. First names only.
5/5
GoogleI recently used Connells Harrow to let my flat and I couldn't be more pleased with the experience. The manager Rikhan and the sales agent Rihan were very professional, thoughtful, and understanding throughout the process. I would definitely recommend Connell Harrow for anyone who wants to rent their property out. Connells Harrow is truly the best estate agent.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleIf I could leave a minus score I really would have given one. I do not recommend anyone to use Connells to manage their proprieties. I chose Connells to manage a house in Harrow with a fully management package and the house ended up letting to some drug dealers turning the entire house to a cannabis farm. Connells denied any responsibilities or faults let alone any compensation.NegativeQuality, Professionalism, Value
Hello, we are very sorry to hear that you believe the service of our team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleI would like to thank Connells for their professionalism and courteous approach to all the interested parties of my property for sale. The communication has been fantastic and their knowledge of the property market and surround areas of potential onward purchase has been great. Rakesh, Daniel, Rochelle and Leslie have been incredibly helpful in making sure our moving journey is been smooth, informative and personal. Keep up the great work!
Hello, thank you so much for taking the time to provide our Connells team with a 5-star review. We are so happy to hear the team helped you every step of the way with great service.
5/5
GoogleRehan is one if not the most helpful agent at Connels. Helped me and my wife rent our first apartment and was responsive throughout. Answered all our queries on time and helped us transition smoothly to another system. (Moved from another country)
5/5
GoogleContented connells harrow and received fantastic service. One of their staff Rehan he help us in all process for letting. He is so responsive he gave us all information on time and help us a lot. Thank you so much Rehan for your all help. I would love to recommended .
5/5
Google“Rakesh gave us a valuation and we put our home on the market with him. Not only did he get us an acceptable offer in 3 weeks, he also got £40,000 above asking price! Thank you Rakesh!
4/5
GoogleGreat service received from Mari Metrama in dealing with our let property. Very quick to respond and extremely helpful in solving all problems. Thank you Mari. Also Rakesh who handles the Sales Department is very courteous, gives good advice and always happy to help. Thank you Rakesh
5/5
GoogleRakesh Jetwa aka Raka is the man, very professional, helpful and very good at what he does. Right from the first call he has been amazing and i hope we can work and get the house i want through this gentleman. Indeed a great asset to company.
5/5
GoogleA***** services Mari Metrama is amazing. She has always helped us when we needed it. Great, prompt, effective service and happy to help always. Every time I had a problem with the property, Mari dealt with it in the same way. Thank you Mari, A***** Lucia H
1/5
GoogleTerrible. Manager was arrogant and rude. We had a property they were selling and we found out buyers were fraudulent. Connelly didn't check nor care. Harrow branch terrible
Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@connells.co.uk then we will be more than happy to help you.
5/5
GoogleThank you Connells Harrow for supporting me throughout the rental process. It's very stressful process and I'm greatful that Mirela helped me with patience and kindness! Thank you again!
Thanks Ghadeer for taking the time to leave us your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSpoke to Rakesh, who helped me throughout the process of me finding a home and he found me the perfect place! I could not be more appreciative of his help and customer service.
5/5
GoogleMr Jethwa has been very supportive in helping me and the wife on putting our Harrow property on the market and ultimately the sale, the ease of the trade and level of communication was exceptional. Couldn’t ask for better service. Keep it up
5/5
GoogleWe used Connells estate agents in Harrow to sell our property, they provided a very professional service at a reasonable cost. It was a tough sell but we got there in the end. A big thank you to Daniel (Branch Manager), Rakesh and Jigar (Residential Sales Team).PositiveProfessionalism, Value
1/5
GoogleI had one of my worst property search experiences with this agent. I had a confirmed appointment for a property viewing at Empire Way, Wembley at 5:30 pm on 25/07/2022. I reached there a bit early, only to discover that there was no one present to show the property. I eventually met with the current tenant of the flat that I went to see. He politely refused to let me in and informed that the agent who was supposed to show the property had left a while ago. I could not believe the lack of professionalism from this agent. On a busy weekday, I had to leave work early and travel an hour to meet with the agent who was a no-show! If the agent had to cancel the appointment for any reason, why can't they simply call or text me informing the same?
1/5
GoogleI called up to book a viewing, I was told I’ll be the first one to view the property and will be sent the address via text. No message for 3 days.. on the day of the viewing I call up again asking for the address and was told it will be sent within 10 mins. Many hours pass by and I receive no message. Thankfully I used my great eyesight and the help of streetview to work out the door number from the listings pictures. Now that I arrive for my scheduled viewing, I notice theres 3 people waiting outside and all had been booked seperately for the same time as me. Strange I thought so I asked the agent who turned up and funnily enough he had no record of my details or my appointment. He didn’t make a fuss, he said I could still view. After waiting 25 mins after my scheduled time, he kindly let me view but said I should contact the office if I was interested. I called the office and was told the agent for this property is busy and they’ll call back. Based on what has already happened, I don’t think i’ll get a callback and the property im interested in will be long gone. Poor service, shows how motivated you are in providing good customer service so perhaps a career change might be better suited for this branch. Harrow could do with another takeaway instead of this Connells branch.
1/5
GoogleOne of the most unreliable, manipulative and bossy people that I had to deal with…. They lie, treat you bad without any kind of shame….. is the fifth day that me and my family stay without heating and hot water and they don’t even answer back to my emails , or if they do they don’t care to solve nothing….I call them and when they find out who I am they reply by saying that “there is no one in the office for me”…. They never cared to fix anything over the years and they still don’t now that there’s an urgent issues….
5/5
GoogleThank you Connells Harrow for your support throughout the rental process. We were very fortunate to have Mrs. Mirala who was so kind! Thanks again!
Many thanks for your outstanding 5* review and your generous comments Aeyhm. Best wishes, Lucy, Customer Relations.
1/5
GoogleVery bad agency run and find other one Agents very rude with clients and the manager take your deposit and will find you reasons for not give you back the money My advise is to try with other letting and sale agency
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.
1/5
GoogleHad an appointment with Sarah booked for a shared ownership mortgage turned up to find the branch closed. No response to emails and no one's picked up the phone. Very embarrassing service.
Thank you Sami H for making us aware of your experience, please do contact us via complianceresidential@connells.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a great experience with Roshika during a recent property viewing. She was friendly, professional, and took the time to really understand what we were looking for. The viewing was well-organised and she made sure to answer all our questions.
5/5
GoogleExcellence service I got from connells their letting service is truly best, fast and trusted.Specialy thanks to mirela Nechifor she always ready to helping with smiley face. Again thanks to all entire team of connells
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleProfessional services Easy and fast response to all our queries Complying with all our needs We strongly recommend them
Thank you Daniel for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe viewed a 2 bed flat with Connells and fell in love with it. However it was slightly above our budget so Rakesh recommended we speak with their in house mortgage adviser and she was able to secure us an amazing deal. We are now able to buy our dream first home! Now we have just completed on our dream first home! 5* service from Rakesh. I highly recommend using this company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells Lettings's Harrow office has 239 reviews across 1 platform: 239 on Google.
Connells Lettings Harrow is rated 3.6 out of 5 across all 239 reviews, and 3.6 out of 5 on Google from 239 reviews.
Connells Lettings Harrow, 182 Station Road, Harrow, HA1 2RH.
