Connells Lettings reviews

★★★★★ 5/5

Google

I am delighted to write this review for the outstanding service provided by the state agent who handled the rental of my property. Their level of professionalism and efficiency throughout the entire process truly impressed me, and their attention to detail was impeccable. From the very beginning, the state agent displayed a high level of expertise and knowledge in the rental market. They guided me through every step of the process, providing valuable insights and advice. Their thorough understanding of the market allowed them to market my property effectively and attract suitable tenants promptly. Furthermore, the state agent's responsiveness and clear communication were exemplary. They promptly addressed any queries or concerns I had, keeping me well-informed throughout the rental process. Their ability to maintain open and transparent communication fostered trust and confidence in their services. I was particularly impressed by the level of care and consideration they showed when screening potential tenants. They took the time to thoroughly vet each applicant, ensuring that they were reliable and suitable for my property. In conclusion, I cannot recommend this state agent enough. Their professionalism, efficiency, and attention to detail are second to none. If you are looking for a reliable and trustworthy state agent to handle your property rental, look no further. They will go above and beyond to ensure a seamless and successful rental experience. Thank you once again for your exceptional service!

Inan · 18 August 2023

★★★★★ 1/5

Google

Worst. Avoid at all costs, seriously. I have been complaining officially by email and phone over 6 months and not hearing any updates back from them. They will only contact you when they need you(and will spamming you ofc) but will never answer to your requests or complaints. Renting a property through Connells is the worst decision I made recent years :(

MK · 25 July 2024

★★★★★ 1/5

Google

I need to find a place to move urgently and all the procedures have been completed including the deposit, but they changed my key pick-up date from one day to another and finally they called and informed me. The landlord does not want to rent the property anymore. Everything feels like a scam, it took a lot of my time and now I have to start over with finding a new place to live.

Anh · 15 November 2023

★★★★★ 5/5

Google

Shout out to Chaka, he helped me to find a property in northolt. Done a brilliant job, very friendly, quick and outstanding service. Highly recommend connells and team

Madhav · 17 September 2023

★★★★★ 5/5

Google

Connells helped me secure a tenant for my property after a bad history with my previous tenants. Rickyn and his team ensured to find a good family for the property and took it upon himself to help fix the property and run checks on prospective tenants to make sure they were fit for the property. I had prompt responses to phone calls and emails and am very delighted with their service. Thank you so much for your assistance Connells and team.PositiveResponsiveness, Quality, Professionalism

Gowsa · 14 June 2021

★★★★★ 5/5

Google

My partner and I saw a few properties over the last weekend with Rakesh. We thought he was very professional, knowledgeable and made the viewings fun! Can't say that often, but glad we could this time... Connells is now helping us secure us a property - Thank You Connells (especially Rakesh!), you guys made it easier than we were expecting it to be!

Rhiannon · 14 June 2023

★★★★★ 5/5

Google

We bought property throuh Connels and would like to say big thank you for the professional service I received through out the buying process. Specially Scott helped us lot with all our queries on action needed. He and his professional team managed complete process very professionally with trust and transperency from both side. Much appreciated guys & all the best!

Shailesh · 25 July 2024

★★★★★ 1/5

Google

Dont give deposit and Dont believe this estate agent. After living property they not give your deposit back you need to call every day they are not response. This my experience still i am waiting for my deposite. They are not trustable after leving property you frustrated to take your deposit back.

Hanif · 22 November 2024

★★★★★ 5/5

Google

Really helpful! Mirela was amazing from start to finish. If you're a landlord i cant recommend them enough tenants you need to be using them!!

Alex · 17 October 2023

★★★★★ 5/5

Google

I'd like to thank Mari Metrama at Connells for the professional service she has provided every time I've spoken with her with regards to my property Connells manage. Mari is is proactive, is able to quickly resolve any issues I've had and makes the time to follow up with a call back to explain what is going with my query.

Khyati · 14 June 2023

★★★★★ 4/5

Google

Roshika helped me all throughout my flat hunt and was extremely helpful with all my questions and asks. Happily moved into the flat recently and can’t fault it!

Amy · 16 July 2025

★★★★★ 4/5

Google

I was happy with the service provided by Daniel and his team at the Harrow branch. I purchased a property advertised by them and they were good about arranging viewings and answering any questions.PositiveResponsiveness, Professionalism

Smita · 14 June 2022

★★★★★ 5/5

Google

I have had the most amazing mortgage adviser Leslie Alfred (Mortgage Services Consultant at Connells Harrow Office) . I cannot rate Leslie highly enough. He is very helpful, professional all the way through with my mortgage application and fully supportive at all times. Leslie has helped me through with the roller coaster changes which I had to faced when my initial vendor put her property selling process on hold, and I had to find another property to buy. I am more than thankful to Connells for helping me out with my application process which I had to started with my second choice of property from scratch. 6 years ago I was a first time buyer and I have to say Connells / Harrow office was the only lander who helped me to buy my first property. As I am a single women getting mortgage with good conditions not easy directly from the banks, but Connells helped and gave me brilliant advise through the process ,when and what to do ect, step by step they held my hand, brilliant service ! Also Connells helped me renewing my mortgage contract and I just move in my 2nd property in London. Unfortunately the process took a little bit longer than it should have, but this was no fault of Connells . I would without doubt fully recommend Connells Mortgage Advisers, especially Leslie Alfred in Harrow Office.

Alda · 15 June 2019

★★★★★ 5/5

Google

Thank you very much Mirela for today, you’ve helped me to found a suitable house. Very kind and considerate. Thanks Luan

Luan · 18 August 2023

★★★★★ 1/5

Google

Treated badly! Went along to view a flat. All seemed very promising. I made an offer on a property and awaited their response. Nobody did, so after a couple of days, I rang them to be told by Neil that my offer had neither been accepted nor declined and that he would get back to me with a more definite decision by Monday, as the landlady has had two other offers and needs time to consider. I didn't receive any phonecall on that Monday. What a waste of time! Totally off putting. I then rang their office last week and spoke to Paul who was apologetic and explained that Neil no longer works for the company.

Minal · 15 June 2018

★★★★★ 5/5

Google

Saw Gagan Virdi at a viewing, fantastic kid. Truly went above and beyond during the service, getting us in for a mortgage appointment and providing details for the lease and service charge with measurements swiftly, we didn’t like the property but the service from him was quite excellent! Nice working with Gagan 👍🏽 …

Mike · 14 June 2023

★★★★★ 1/5

Google

Do not pay any deposit in advance, Beware of 72 Vaughan Road, Harrow, HA1. They claim it’s a zero deposit guarantee but still ask for a deposit. After wasting your time, they give excuses like “tenant hasn’t moved out” or “landlord didn’t accept the offer”, and never refund your £276 holding deposit. Do not pay any deposit before signing a contract.

Work · 11 May 2025

★★★★★ 5/5

Google

Thank you so much Connells for your help to find out house and especially I want to appreciate Mirela for her help and support. She is so kind , supportive and helpful , she is the one who helped me for this entire renting process. Thank you mirela .

Tanya · 25 July 2024

★★★★★ 5/5

Google

A MASSIVE THANK YOU to Chaka who helped and gave %110 from start to finish in finding a property that suits me perfectly. I couldn't ask for better customer service. After my experience with Connells I will happily recommend Chaka and the team at Harrow to anyone and everyone. Thank You!!!

Chantelle · 14 June 2023

★★★★★ 5/5

Google

Have meet several agents in the Harrow area I found Mark from connells to be honest and give you best advise. No sales speech and no pressures. You want agent to be on your side and help you go though difficult and complex process. I would reccomend connells.

Shailesh · 25 July 2024

★★★★★ 5/5

Google

I contacted Connells harrow. Brilliant company with their absolutely outstanding staff. I would like to say a big thanks to Rehan who helped us to sort everything to get the flat on rent. Rehan gave us excellent service, he is highly professional, effective and friendly…..i have a very positive experience dealing with this company. I would thoroughly recommended !!

Nehal · 14 June 2022

★★★★★ 1/5

Google

This company is trying to steal my money. They tried to rent me a place which was in a poor condition, mold evrywhere. And now am finding it hard to get my money back.... its been a month now and still I ain't received my money back.... Karmal I need my money bk I am tired of your stupid lies....

SirNana · 17 October 2023

★★★★★ 5/5

Google

I have flat rent out about a weeek ago from connells harrow thanks alot to (Mirela) she did alot for me and i have got very new and clean flat from (Mirela) i will give her 5 star 🌟 🌟 🌟 🌟 🌟 very appreciate …

Galaxy · 25 July 2024

★★★★★ 1/5

Google

We had a very disappointing experience with this agency. Despite paying a deposit, the room was not available on the agreed move in date ,which was postponed 2 times already . This situation caused significant stress, especially with a pregnant family member. We had to scramble for last-minute accommodation and we are still suffering because of them .

Akash · 26 April 2025