Hinton & Downes Harrow Weald reviews

★★★★★ 5/5

Google

I can’t say enough wonderful things about the estate agency we've been working with for nearly 15 years! From the moment we started renting through them, they have consistently provided exceptional service. Their team is incredibly knowledgeable, responsive, and genuinely cares about their clients. When it came time for us to buy a property, we naturally turned to them for assistance. They guided us through the entire process, offering invaluable advice and support every step of the way. Whether you're looking to rent or buy, I wholeheartedly recommend this agency. Their commitment to excellent customer service and client satisfaction is truly unmatched! Thank you for all your help over the years!

Monika · 14 April 2025

★★★★★ 5/5

Google

I've been renting my property out via Hinton Residential for 3 years now. They Managed the tenancy and provided exceptional service - going above and beyond. When the time came to sell, I used their services again and found the Sales Department to be just as knowledgeable and professional as the Lettings Team. I would have no hesitation in recommending Hinton Residential to anyone looking to buy or rent and will certainly use them again! Thank you to an incredible team.

Storm · 14 April 2025

★★★★★ 4/5

Google

I went to H&D as a first time landlord to seek their help finding suitable tenants. Grace visited me at home to advise what rent to charge and what type of tenant I would like to have. She was knowledgeable and helpful. A number of possible tenants came to view, but the family who moved in were already known to Grace from a previous rental. This was good, because she already knew they were reliable. There will always be a measure of luck in the tenants you get, but this family was great for the 5 years they rented. There were problems about them leaving, but this was not something Grace could be held responsible for. She did try to negotiate with them. They have left now. I would recommend Grace and H&D for landlords.PositiveProfessionalism

Michael · 23 October 2021

★★★★★ 5/5

Google

I have recently sold and purchased a home with Hinton and Downes. Andrew was fantastic through the whole process, helping and guiding me through the process. I was unable to sell my property with another agent but as soon as Andrew started showing people around, it was sold within a couple of weeks. For various reasons, the process of both my sale and purchase took quite some time, but Andrew was always supportive and patient with ensuring i didn't lose faith. I am now so happy in my new home and could not have achieved this without the superb and professionalism service and support from Andrew. Would Definitely recommend.PositiveResponsiveness, Professionalism

Sonal · 23 October 2021

★★★★★ 5/5

Google

We found dealing with Hintons very professional from start to finish. A big shout out to Keshan who helped us through the whole process.

Ross · 21 May 2025

★★★★★ 1/5

Google

A non auction property was on the market but it was treated as a BIDDING😕 although the staff are LOVELY AND POLITE I was informed they could not disclose any other offers....🤣 As it wouldn't be fair on other " BIDDERS" 🤣🤣 …

Dhvani · 14 April 2025

★★★★★ 5/5

Google

Im am very happy with my experience, from the start to finish I was kept updated and anytime I had questions they was happy to answer! The process was fairly quick, referencing took a few days but that’s understandable as they have to check who they are renting to. Overall I am a very happy renter. Big thank you to Sophie and Grace for all your help 😊PositiveResponsiveness, Professionalism

Jessica · 23 October 2022

★★★★★ 5/5

Google

Brought a house with the help of Fiona at Hinton Residential. Highly recommend, Fiona was always available to answer any questions and kept us informed throughout the process.

Mr · 27 February 2025

★★★★★ 5/5

Google

The process was smooth and fast. I was actually surprised at how quickly Sophie was able to get everything set in motion. Due to the limited amount of time I’ve had to find a new place, I was very pleased with this process. I have been renting for the past two years and this agency hinton and downes has been the best one to work with so far - very quick, efficient and stress-free process of arranging for all further necessary paperwork, signing and processing it. I would definitely recommend this agency to anyone looking for properties - Hinton and Downes are true pleasure to work with, and demonstrate a high quality professional support for the customers at all times. Special thanks to Sophie and Grace. Regards Osman

Osman · 6 July 2020

★★★★★ 5/5

Google

Grace, Helen and the team at Hinton and Downes have been great through our 2 year tenancy with them. They're very attentive and were fast to solve any issues for us. They're friendly both via email and on the phone, and are very approachable should you have any questions. If I am looking to rent again in the Harrow area in the future, I would certainly go back to them. Couldn't recommend them more!

Georgina · 6 July 2020

★★★★★ 5/5

Google

I have been renting for 12 years and Hinton & Downes are the best management agent I've dealt with. I've had bad experiences in the past with agents managing properties I've lived in but the team at Hinton & Downes were excellent and I would highly recommend them. A friendly, helpful team who dealt with all queries in a timely manner. Thank you Grace, Helen and the team

Charlotte · 6 July 2021

★★★★★ 5/5

Google

Wonderful letting experience with Jessica and Grace. They were both so accommodating and helpful. Less than a week from first viewing to let confirmation. Kept us informed every step of the way. Would definitely recommend and use Hinton's services in the future.

Angela · 14 November 2025

★★★★★ 1/5

Google

Awful! Would be cognisant of who you are dealing with before taking themselves as your agents.

Sanjay · 14 September 2025

★★★★★ 5/5

Google

Recently sold our property through Hinton Residential. Excellent service from Sophia and great communication throughout Will be recommending to friends and family.

Axel · 12 April 2026

★★★★★ 5/5

Google

This is the first time renting and Sophie, Lauren and Grace made it so easy. They couldn't have done enough for me and I honestly wouldn't be renting this property if they hadn't have helped so much. The Landlord should be so thankful that they made this happen. Sophie went above and beyond. Thank you to a very special team. Rachel. (Bushey)

Rach · 7 July 2019

★★★★★ 5/5

Google

Andrew was great. We had our property on sale with another agent for 7 months before engaging with Hinton & Downes Ltd. Within days we have a lot of viewings, within weeks we had two offers and from these a successful purchase this week. Very motivated and driven individual and always available on call. Thank you AndrewPositiveResponsiveness, Professionalism

Kalpana · 23 October 2020

★★★★★ 5/5

Google

Being a first time buyer is not easy but Fiona made it all happened for us! Efficient and knows what she is doing. We can’t thank her enough for all her support till the end.

Mariefe · 25 August 2023

★★★★★ 5/5

Google

Cannot fault Steve and the team. My sale was quite complicated and took longer than expected and Steve was incredibly supportive throughout the entire process. Hinton and Downes also helped me with landlord/tenancy issues and are always very knowledgeable and professional. The team here is great and I would recommend them to anyone.

M · 6 July 2021

★★★★★ 5/5

Google

Sophie is by far the best estate agent we have come across. She’s so patient and has all the skills to make you feel comfortable in renting your first property. She’s such a people’s person and will go above and beyond to help you. She’s a brilliant member of the team and definitely highly recommended 💕 …

Remi · 6 July 2020

★★★★★ 1/5

Google

I was shown a 2 bed flat I really liked because of the price and location. Same day, I sent offer for the property. The lady never bothered to reply. I have emailed her,sent her emails, left voicemails etc. however she is never in the office. And one time she set viewing for 2 bed house, when I was reached property. She told us tenant is not available right now, I will call or send you email for more update. But she never send email or reply back. If possible then I will give 0 star. Very poor communication as they kept me hanging.

Rutvik · 24 September 2023

★★★★★ 5/5

Google

I have been dealing with Hinton & Downes since I first rented my property out in 2005. From my initial dealings with Grace & the whole team I found them professional, courteous & very prompt with any queries I had. I have recently sold my …

Maria · 14 April 2025

★★★★★ 5/5

Google

Very friendly responsive and professional staff. The team is very helpful and can get things done in a short space of time

Ali · 14 December 2025

★★★★★ 5/5

Google

Grace (Head of lettings) and Fiona (Sales manager) are everything estate agents should be. Honest, caring, super organised and brilliant communication. I had issues with tenants and with conveyance solictors and I couldnt have got through the problems without Grace and Fiona. Super diligent, professional and going beyond to get things moving. I would highly recommend using them to let or sell your property - they understand the pitfalls and will be with you every step of the way.

Adrian · 28 August 2023

★★★★★ 5/5

Google

I have dealt with Hinton and Downes for only a year and a half and they have been fantastic. Very accommodating to our needs and always easy to reach if needed. Wish we could continue renting through them but we are moving areas.

Kelly · 1 May 2025