4/5
TrustpilotVery good customer service skills
Very good customer service skills Especially Zak 👏
Agent replied · 22 November 2024
Thank you for your review, it's very much appreciated!
Trusted Agent profile · Harrogate
Linley and Simpson Harrogate reviews
★★★★★
2,749 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,749 reviews on two platforms, including 221 Google reviews rated 4.5. See how it compares with other estate agents in Harrogate.
Reviews
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAn excellent renting experience
I contacted Linley & Simpson through Rightmove. Amina, the enthusiastic agent, took me to see a few properties, and introduced them carefully and in detail. She remind us that something we may needs in our lives and expressed her willingness to help us. This is really an unforgettable rental experience. I also thanks for the Linley & Simpson, for their efforts on my renting.
Agent replied · 15 June 2024
Thank you for your lovey review, I am glad I was able to find you a nice place to move in to, I hope you enjoy your new home. Feel free to get in touch if you need any help!
5/5
GoogleWe have just moved into a property with Linley and Simpson , Hannah and Ella made the whole process seamless . It was fantastic, thank you
Agent replied · 14 June 2024
Thank you for your feedback, we hope you enjoy your new home!
5/5
GoogleLinley & Simpson (Harrogate) have been our letting agents for our Harrogate property for the last 13 years. During that time they have proven to be a great partner for us and our tenants by consistently being professional, proactive, responsive and pragmatic. Highly recommended! During the recent sale of our property, Abi consistently went above and beyond to keep the deal moving and on track to a tight deadline for us and the buyers.
Agent replied · 14 June 2024
Hi Daniel, Thanks for the review, This is great to hear! I will send this on to our Linley and Simpson Branch at Harrogate who I am sure will be delighted Leon Green Customer Service Manager
5/5
TrustpilotMy experience with Linley and simpsons…
My experience with Linley and simpsons Horsforth was actually wonderful, starting from viewing the apartment with Mathew to everything. Thank you everyone at Linley and simpsons Horsforth
Agent replied · 15 June 2024
Thank you for your review, Matthew will love reading what you wrote about him!
5/5
TrustpilotGood service
Sam was very helpful during my flat viewing. Process has been straightforward so far, I'd recommend L&S.
Agent replied · 15 June 2024
Thank you so much for leaving a review. - Sam
5/5
TrustpilotVery helpful with finding me a suitable…
Spencer was Very helpful with finding me a suitable property
Agent replied · 22 November 2024
Hi Amy,I am really glad I was able to help with your search and find a lovely option that will work for what you. I know relocating to a new city with a new job can be quite stressful and having the right place to go home to makes all the difference.Good luck with the move.ThanksSpencer
5/5
TrustpilotLaura Wilson wrote an exceptionally…
Laura Wilson wrote an exceptionally detailed and comprehensive report on our let Beverley property after it became vacant recently. Her descriptions and photos showed that she had left no stone unturned in gathering all relevant information so as to fully inform me about the condition of the property. Her professionalism in dealing with clients makes her a pleasure to deal with.
Agent replied · 15 June 2024
Thank you so much for the time words, I really do appreciate your comments!
5/5
TrustpilotHollie Turnbull is nice and efficient
Hollie Turnbull is helpful and nice. Her response always is promptly and efficient.Thanks for her great job!
Agent replied · 15 June 2024
Thank you Hallie for your review!
5/5
TrustpilotZak was brilliant and very informative
Zak was brilliant and very informative. Provided a great overall experience.
Agent replied · 15 June 2024
Wonderful review thank you!
5/5
TrustpilotSophia was very helpful and extremely…
Sophia was very helpful and extremely knowledgable.
Agent replied · 22 October 2024
Thank you for your lovely review!
5/5
TrustpilotGreat customer service
Just had Sam showing me round one of their properties and Im very happy with how the experience went. As a first time renter I wasn’t sure what to expect but he had time to answer all of my questions in detail and didn’t rush me out even though it was the end of the day.Couldn’t have gone better!
Agent replied · 15 June 2024
was a pleasure showing you round the property, glad I could make the experience enjoyable!
5/5
TrustpilotProperty view with Sam
Sam has been courteous, and transparent and maintained constant communication with us.
Agent replied · 15 June 2024
Thank you for leaving a review, it was great to meet you and your family!
1/5
TrustpilotAvoid like the plague
Avoid like the plague. Pudsey branch allowed me rent a house which was previous a weed den with no verbal acknowledgement of this. They covered up all the issues and failed to repair issues they were aware of prior to me moving in. Issues including let over organic plant matter in the loft (causing hundreds of mites and flies), a hole in the roof which was used for ventilation (which let water into the house when it rained), large furry mould patches along with more issues. I moved out after 4 months of excuses as to why the mould wasn’t being sorted. I have submitted a formal complaint which was escalated 4 weeks ago - I’ve since not had a response. Awful company
5/5
TrustpilotBen was very helpful and accommodating
Agent replied · 22 October 2024
Thank you for your review, I will be in touch as soon as possible with regards to your application!
5/5
TrustpilotHamaad was amazing!
Hamaad was incredibly helpful and friendly.
Agent replied · 22 October 2024
Thank you for your great feedback, Samuel!
5/5
TrustpilotGood first impression
Brad was polite, and understanding. He is keen to help.
Agent replied · 15 June 2024
Thank you very much for your review. I am happy to be of service!
5/5
TrustpilotNice and helpful
John Hanlon was really helpful in sorting my tenancy renewal.
Agent replied · 15 June 2024
Always happy to help, and I’m glad I was able to put your mind at ease and give you that element of security for another period!
5/5
TrustpilotZak was very polite and everything went…
Zak was very polite and everything went well.
Agent replied · 22 November 2024
Wonderful Suk, thank you!
5/5
TrustpilotWilliam was very helpful
William was very helpful, friendly and informative in our dealings with himGraham and Carol Haynes
Agent replied · 15 June 2024
Thank you for your great review, your feedback is greatly appreciated!
5/5
TrustpilotThe customer service Is superb.
The customer service Is superb.. especially Emily.. She knows her job and does it perfectly
Agent replied · 15 June 2024
This is such a lovely review, thank you Clement!
5/5
TrustpilotRachel has been very helpful throughout…
Rachel has been very helpful throughout my tenancy so far!
Agent replied · 15 June 2024
It is a pleasure to be able to assist you!
5/5
TrustpilotAmina was very helpful and made it very…
Amina was very helpful and made it very easy for me to make my decision
Agent replied · 15 June 2024
Thank you Scott for your lovey review, I’m glad I was able to make this process straight forward for you.
5/5
TrustpilotAmazing Experience
Linley and Simpson are a brilliant agency. Helpful every step of the way and keeping myself and my missus updated. We had a house viewing, it went smoothly the agent showing us around was very friendly, informative and just went with the flow. We decided to rent a property from them and the whole process has been brilliant.
Agent replied · 22 November 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Linley and Simpson was so positive. It's fantastic to know that the house viewing went smoothly and that our agent was friendly and informative throughout the process.We're also delighted that the entire rental process has been brilliant for you and your partner. Keeping our clients updated and providing a seamless experience is our priority, so your satisfaction means a lot to us.If you need anything further or have any questions in the future, please don’t hesitate to reach out. We’re here to help!
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