Trusted Agent profile · Harrogate

Linley and Simpson Harrogate reviews

4.6

★★★★★ Excellent

2,744 reviews across 2 platforms

12 Albert Street, Harrogate, HG1 1JT

Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,744 reviews on two platforms, including 221 Google reviews rated 4.5. See how it compares with other estate agents in Harrogate.

Google logo

4.5 / 5

221

Reviews on Google

This office

Trustpilot logo

2,523

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Harrogate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hayley Hothersall at Linley and Simpson…

Hayley Hothersall at Linley and Simpson has been an absolute pleasure to work with. She is incredibly supportive, always responsive, and consistently goes above and beyond to ensure a smooth experience. Her knowledge and dedication made the entire process stress-free, and I always felt confident knowing she had everything handled. If you’re looking for a reliable and caring agent, I highly recommend

Miriam · 19 August 2024

Agent replied · 22 October 2024

Thank you so much Miriam for your kind comments. It was a pleasure helping you throughout the process for your new rental property!

5/5

Trustpilot

Big shout out to Matt Kendrick for his…

Big shout out to Matt Kendrick for his speedy return of the deposit. Excellent, professional service provided.

Bethan · 26 June 2024

Agent replied · 22 November 2024

Thank you for your review Bethan, I’m glad I was able to return your full deposit in a timely manner for you!

5/5

Trustpilot

Very helpful and answered all questions…

Zak was Very helpful and answered all questions asked and made sure we was happy before leaving, great company!

Megan · 21 May 2024

Agent replied · 15 June 2024

Thanks for the wonderful feedback of Zak, it's very much appreciated Megan!

5/5

Trustpilot

Linley & Simpson is a very good agency…

Linley & Simpson is a very good agency to work with. Their staff are technically sound, efficient and very friendly. I have been dealing with Emily Abbott on the lettings, who has the ability to plough through all the challenges and come up with the greatest of results.On all the occasions I used them, they delivered, and I never had issues with the tenants, given their vetting procedure is exceptional.

Mohammed · 21 March 2024

Agent replied · 15 June 2024

Thank you for the review, it’s really good to hear. We enjoy looking after your property for you!

5/5

Trustpilot

Well done .

Well done .Everything was well explained, good job!

Dr · 19 November 2024

Agent replied · 26 December 2024

Thank you for your kind words! We’re so glad to hear that everything was well explained and that you had a great experience. Your feedback means a lot to us, and we’re here if you need any further assistance!

5/5

Trustpilot

Highly recommend

Megan Balmforth has been incredibly supportive throughout the lettings and sale of property process, providing prompt assistance with all queries, Thank you Megan !

Devindero · 5 February 2024

Agent replied · 15 June 2024

Thank you, we are glad Megan was able to help with everything you needed!

1/5

Trustpilot

Requested valuation from Ripon branch…

Requested valuation from Ripon branch on 29th September. Agent visited and assessed property, gave advice and told me Email with details would be sent within 24 hours. I allowed a couple of days, Nothing…called the office and was told I was next on the list of the agent, that was on Wednesday 6th October. One week later nothing. Does not bode well for future service.Will use another agent.Selection of Estate Agent is best done by word of mouth and reviews.

Deborah · 13 October 2021

5/5

Trustpilot

Easy Viewings and Straight-forward application

Arranged to view a few flats across Leeds with Amina, who was very easy to chat and walk bout with. Answered any and all questions and didn't make us feel rushed at all. Daniela expedited the application process which was a breeze, and set out in very clear terms. All in all a pleasant experience, which I find is often a rarity in flat-hunting!

Chris · 8 July 2024

Agent replied · 15 June 2024

Thank you Sam for your review, I am glad we were able to find you a nice apartment, I hope you enjoy living there. Please feel free to get in touch if we can help with anything else.

1/5

Trustpilot

Worst letting agency

This is the worst letting agency I have ever came across. Unfortunately, I rented an apartment from them when i moved to UK. And found that the company did not even provide me with the basic amneties which were mentioned in my contract letter. The company people are too reluctant to reply to any queries made by the renters. I will never recommend such a worst letting agency to anyone.

Garima · 15 March 2024

Agent replied · 15 June 2024

Hello GarimaWe are sorry to read your review, could you please email us at feedback@linleyandsimpson.co.uk so that we can assist you further.

5/5

Trustpilot

Would definitely recommend

Natasha, Laura and the team have been really attentive so far! Would definitely recommend.

Becky · 11 August 2024

Agent replied · 15 June 2024

Thank you for the kind words, hopefully things work out in the future. - Aiden

5/5

Trustpilot

Great Experience : Viewing and Renting processes

It was a very good experience with Linley&Simpson especially Spencer Williamson who was very patient and helpful during the entire process.

SIJU · 3 April 2024

Agent replied · 15 June 2024

Thank you for your kind review!

1/5

Trustpilot

Amina couldn't have been more helpful…

Amina couldn't have been more helpful with my viewing process and was extremely patient helpful and friendly throughout the process but company it self worst don't deal with this people never dealing with them again. They take my money after 3 weeks told me house ready to move in same day if not I have to pay thousand of pound or they put house on market.

Mustafa · 31 May 2024

Agent replied · 15 June 2024

Thank you Mustafa for your lovey review. I am glad I was helpful, hopefully everything goes well for your move in.

5/5

Trustpilot

Sam was (and continues to be!) great

Sam was (and continues to be!) great! Very knowledgeable, prompt in all communication and on hand to answer any questions.

T · 22 April 2024

Agent replied · 15 June 2024

Thank you, It was great to meet you all and to help find your new family home!

5/5

Trustpilot

Lisa was very helpful and very…

Lisa was very helpful and very responsive agent. Hope everything goes well. Thank you

Sheng · 9 August 2024

Agent replied · 22 October 2024

Thank you very much for leaving me a kind review, I’m pleased I have been able to help find you and your family a lovely new home!

5/5

Trustpilot

Very helpful staff

Being my first time renting, I had plenty of questions about the process. Spencer showed me around a great apartment and made sure to explain every detail of the application process, including plenty of extra information I hadn’t even thought about! Couldn’t have been smoother to receive my first offer from a landlord and I’m looking forward to working with Linley & Simpson throughout my tenancy.

Jack · 29 May 2024

Agent replied · 15 June 2024

Thanks for the positive feedback. Swapping the fully packaged student rentals sector for the professional sector can be daunting. I'm glad I was able to take the stress out of the process and that you felt fully informed to be able to choose your new apartment.Good luck with your zero commute.Thanks

5/5

Trustpilot

Great Help

Whilst moving house can be a stressful time, the help and support we received from Linley and Simpson made it a very straight forward process. I relied on Hannah a lot who was always helpful, quick to respond and was really supportive. Anyone that we reached out to, whether it be viewings or calls was helpful all the time. Couldn’t recommend more..

Andrew · 7 August 2024

Agent replied · 22 October 2024

Thank you for the lovely review, I’m glad we’ve been able to assist and we hope you enjoy your new home. Thanks again, Hannah

5/5

Google

Mark Clayton from Linley and Simpson was on time and very helpful in my viewing . I will apply for the property with my cousin . Linley and Simpson great company thanks Mark

Kai · 15 June 2023

Agent replied · 14 June 2024

Many thanks for attending the viewing last night . I hope the property is suitable for you and your cousin and you are successful with your application. Great to meet you All the best Mark

5/5

Google

I was very impressed Linley and Simpson. They were superb with communication and very friendly. Mark C was extremely proficient and was super friendly. . Thanks to a great company and thanks Mark

Ejovwoke · 15 June 2023

Agent replied · 14 June 2024

It was fantastic to meet you and show you the beautiful property . I hope you liked it and good luck going forward. All the best Kind regards Mark

1/5

Trustpilot

Unfortunately have had no other option…

Unfortunately have had no other option but to resort to writing and online truthful evaluation of this firm, a) this is the second time this has happened. As a Landlord they hold a tenants deposit and do no release in a legal and timely manner. If this was not enough whilst my property being managed by this company the have failed to manage and allowed the tenant to trash the place and hammer nails into walls and leave the trash outside of front garden.I like other landlords pay such people a fee to manage, this is NOT managing a property, they had left it to the tenants free reign to do what they wished.Whislt their own colleague agreed and confirmed that the tenant will accept fault and allow the deposit to be used for the clean up and works another colleague has since chanhed this stance and advised the deposit is no for use and needs to go through an adjudicator.This company is absolutely awful and lack intergity, honesty, negligence and when money is imvolved 'fraudulent' behaviour comes to mind.They should b3 investigated by the FCA and the Financial Ombudseman.I warn all Landlords to look how your portfolios are being managed.

Genie · 12 July 2023

Agent replied · 15 June 2024

HelloWe are really sorry to read this review, can you please contact us at feedback@linleyandsimpson.co.uk with your property address so we can look further into this matter for you.

5/5

Trustpilot

My questions answered to my satisfaction

Most questions answered to my satisfaction, arranged viewing to show a pleasant flat. Aiden was professional and helpful on his responses to my questions.

Autonomy · 26 January 2024

Agent replied · 15 June 2024

I appreciate you taking the time to leave a review, let’s hope all goes well!

5/5

Trustpilot

We just rented our first property…

We just rented our first property together and Kirk was a pleasure to deal with throughout the process. He was very easy to work with and was helpful and answered any questions we had. Thank you Kirk!

Jayson · 23 December 2024

5/5

Trustpilot

Hassle free

Fast and painless process, I dealt with Aiden and he was very helpful and communicative.

Fernando · 17 July 2024

Agent replied · 22 November 2024

I’m glad we could make everything work, thank you for the review - Aiden

5/5

Trustpilot

Very nice person to show me around

Aiden is a great person to show me the room around and ask my requirements and solve my questions professionally.

Naijia · 13 April 2024

Agent replied · 15 June 2024

I am glad I was able to help - Aiden

5/5

Trustpilot

The kind of person i needed weeks ago

Bradley Germaine was very helpful and efficient in booking viewings as soon as possible for me.

Haiden · 26 June 2024

Agent replied · 22 November 2024

I really appreciate your time Haiden. I am so glad we could get you booked in and I hope you find your perfect property. Thanks again for leaving a review.

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