Trusted Agent profile · Harrogate

Linley and Simpson Harrogate reviews

4.6

★★★★★ Excellent

2,744 reviews across 2 platforms

12 Albert Street, Harrogate, HG1 1JT

Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,744 reviews on two platforms, including 221 Google reviews rated 4.5. See how it compares with other estate agents in Harrogate.

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4.5 / 5

221

Reviews on Google

This office

Trustpilot logo

2,523

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Harrogate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Service from Megan Balmforth

I wanted to express my sincere appreciation for the outstanding service you provided during the house inspection. Your quick response and professionalism truly stood out, and I am grateful for your assistance in making the process efficient and hassle-free.Even though I was pressed for time, you went above and beyond to accommodate my schedule and ensured that I can return the house keys as per my convenience. Your dedication to your work is commendable.Furthermore, Megan Balmforth commitment to ensuring a fair and transparent process is highly valued. Your decision to return the full deposit promptly reflects your integrity and commitment to customer satisfaction.Once again, thank you for your exceptional service. Your efforts have left a positive impression, and I am genuinely pleased with the overall experience.

Neeru · 10 September 2023

Agent replied · 15 June 2024

Thank you so much for the wonderful review of Megan, we are so pleased you have been happy with the service!

5/5

Trustpilot

Overall, very helpful and informative

Was very easy and simple to book viewings, went to a few viewings and all of them were very informative and helpful. We had Aiden Hamilton show us around the apartment that we chose and he had a friendly atmosphere which made it very welcoming to any questions we had. Explained the application process clearly and had fast and helpful responses to emails with any questions that we had.

Emily · 12 May 2024

Agent replied · 15 June 2024

It was a pleasure dealing with you Emily, I am happy we could make things work - Aiden

5/5

Trustpilot

Tap Leaking Maintenance

I would like to thank the team at Linely and Simpson - Sheffield for their quick response in fixing the leaking tap issue in the bathroom of my apartment. Thank you very much for your support.

Mohamed · 28 May 2026

5/5

Trustpilot

Lea Brear and Zak Jilaani were very…

Lea Brear and Zak Jilaani were very helpful and answered any questions in a timely manner

Brad · 8 August 2024

Agent replied · 22 October 2024

Great to see the team working together and helping you with the move!

5/5

Trustpilot

Excellent pro-active service with great communication

After instructing Linley and Simpson to let my apartment, Kelly and Zak have provided a first rate service. They clearly have excellent knowledge of the market and have been pro-active and creative in offering the best way to advertise the property. They have been very responsive to requests and provided regular updates, leaving me in no doubt that the management of my property is with the right people.

Tony · 28 May 2024

Agent replied · 15 June 2024

Extremely pleased Zak and Kelly took a pro active approach when letting out your apartment, thanks for the feedback!

5/5

Google

We have had a great experience with Linley ans d Simpson. Mark has been amazing and showed us properties. We hope to apply for one in the town. Great service and a 4 stars company

Gregory · 15 June 2023

Agent replied · 14 June 2024

Thank you for the 5-star review Gregory, we hope you manage to secure a new let with us!

5/5

Google

I really appreciated how Mark Clayton went above and beyond to help me during my recent viewings. His promptness, knowledge of the neighbourhood, kindness, made this process simple. Mark, you are truly exceptional, Many Thanks!

Edy · 15 June 2023

Agent replied · 14 June 2024

What a pleasure to meet you yesterday at the lovely property in Harrogate . I understand you have submitted an application. Good luck , you deserve the property Thank you for your review and have a great weekend Mark

5/5

Trustpilot

Great experience dealing with Linley &…

Great experience dealing with Linley & Simpson. Jack was absolutely lovely during our viewing in York. He gave us a thorough breakdown of property details, was able to answer all our questions, and was happy to give us all the time we needed to thoroughly view the property. Would happily use this agency again!

Beatrice · 6 November 2020

Agent replied · 15 June 2024

Thanks for the review Beatrice, It is great to hear Jack was super helpful in your viewing. I hope you manage to find somewhere soonLeon GreenCustomer Service Manager

5/5

Trustpilot

Excellent Property Management Experience

I have been with Linley and Simpson for several years, and their service has been consistently excellent. I want to specifically commend Spencer Williamson for his exceptional work on the lettings side and Matt Kendrick for his superb management of the property. Their dedication, professionalism, and prompt handling of any issues have made my experience as a property owner seamless and stress-free. Highly recommended!

Jaleel · 6 August 2024

Agent replied · 22 October 2024

Hi Jaleel,Thanks you for such positive feedback, Matt Kendrick and I appreciate the comments.When we work with landlords over a period of time, it's important to check in with them to ensure the service levels they are getting down the years still aligns with what they hoped it would be when they signed up with is to manage their property.It's important to continue to aim to offer excellent service to every landlord and so feedback like this really helps us not become complacent and to appreciate that landlords will remain with us if our approach is always professional and always with their best interests in mind.We really appreciate you taking the time.ThanksSpencer & Matt

5/5

Trustpilot

Carrie Alexander is amazing

Carrie Alexander is amazing. She is very professional and caring. The whole team at Linley & Simpson are awesome.

Georgia · 14 June 2024

Agent replied · 22 November 2024

Thank you for your fantastic feedback! We’re thrilled to hear that Carrie Alexander made such a positive impression with her professionalism and care. It’s wonderful to know that you’ve had a great experience with the whole team at Linley & Simpson.Your kind words mean a lot to us, and we truly appreciate your recognition. If you need any further assistance or have any more questions, please don’t hesitate to get in touch. We’re here to help!

5/5

Trustpilot

Hayley has been very quick in all her…

Hayley has been very quick in all her actions to all the queries I had throughout the lease process.

Tejashri · 13 June 2024

Agent replied · 22 November 2024

Thank you for your kind review. Good luck in your new home!

5/5

Trustpilot

Worked with Alix and Andy

Worked with Alix and Andy - really helpful, experienced and great communication!

Mr · 10 October 2024

Agent replied · 22 October 2024

Thank you for your kind words, David! If and when you look to sell in the future, you know where we are! Andy & Alix

5/5

Trustpilot

1st class service

I’ve worked with Helen for nearly 4 years now and it’s always been exceptional service. Helen goes above and beyond for her clients!

Davina · 27 March 2024

Agent replied · 15 June 2024

Thanks for your review about Helen, we appreciate your kind words!

5/5

Trustpilot

Top comms and guidance

Spencer is highly communicative and efficient. Thanks for finding a new tenant who wants to stay for the medium-long term.

Allan · 24 May 2024

Agent replied · 15 June 2024

Thank you for the positive feedback. As a landlord you want a good tenant and to be kept informed. I'm glad I managed to tick both boxes and find you a good tenant who will hopefully stay for a whole.Many thanksSpencer

5/5

Trustpilot

Many thanks to Aiden for showing me…

Many thanks to Aiden for showing me around the property, he was very thorough by the way!

Ziling · 18 July 2024

Agent replied · 22 November 2024

Thank you for the kind words, it was lovely meeting you - Aiden

5/5

Trustpilot

I had a viewing today with Zak and…

I had a viewing today with Zak and thoroughly enjoyed it and I really appreciate his professionalism, thanks Zak!!

Romy · 11 June 2024

Agent replied · 15 June 2024

Wonderful feedback for Zak thanks!

5/5

Trustpilot

Kirk was responsive and so helful

Kirk was responsive and so helful - was really good to work with him!

Website · 6 September 2024

Agent replied · 22 October 2024

Thank you for your positive feedback! We’re glad to hear that Kirk was responsive and helpful throughout your experience. It’s great to know you enjoyed working with him! If you need any further assistance, feel free to reach out anytime.

5/5

Trustpilot

I have had an amazing experience so far…

I have had an amazing experience so far with Linley and Simpson. One thing that tops their service is the promptness to arrivals and calls. I had a viewing with Chelsea last Thursday, and it was nice chatting with her. She was patient and answered all the questions I had; even when she wasn’t sure, she made sure to double check for me.

Doris · 20 August 2024

Agent replied · 22 October 2024

Thank you so much leaving a review- it was lovely meeting you and we wish you all the best with the move!

5/5

Trustpilot

Extremely helpful and kind

Extremely helpful and kind - Kirk was very understanding and gave me all the information I needed

Chloe · 17 July 2024

Agent replied · 22 November 2024

Happy that Kirk was helpful for you, thanks

5/5

Trustpilot

Sam and Harry were both excellent

Sam and Harry were both excellent, listened carefully to my queries and responded thoughtfully. Couldn’t have had a better experience.

Harvey · 23 May 2024

Agent replied · 15 June 2024

Thank you from both of us, it was great to meet you. All the best!

5/5

Trustpilot

Fantastic.

Cal was fantastic, made the whole move easy and provided me regular updates when she could. Any questions I had were answered quickly. Would recommend.

Oliver · 10 February 2024

Agent replied · 15 June 2024

We’re really glad that Cal was able to help so much Oliver! All the best in your new home!

5/5

Trustpilot

Fantastic agents -called for a viewing…

Fantastic agents -called for a viewing at 10:50 and was at the property by 11:30. Highly professional and courteous- Klaudia was exceptionally helpful. Would recommend.

Jason · 9 February 2024

Agent replied · 15 June 2024

Thank you so much for your lovely review, it was a pleasure meeting you and we are always happy to help!

5/5

Trustpilot

Megan is the best very professional

Megan is the best very professional, gets back to you quick let and just gets it done.

RGJ · 14 July 2024

Agent replied · 22 November 2024

So glad you have been happy with the service and Megan!

5/5

Trustpilot

Amina was amazing!!

Amina was amazing!!! She was patient with me and quickly understood what I was looking for! Also, the nearest restaurant she recommended is Fantastic!!!

Lena · 1 March 2024

Agent replied · 15 June 2024

Thank you, Lena, for your review, I'm glad I was able to find you a nice place to live and give you a good food recommendation, I hope everything goes smoothly with your move in.

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