Trusted Agent profile · Harrogate
★★★★★
2,745 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,745 reviews on two platforms, including 221 Google reviews rated 4.5.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotWe are new to Harrogate and have found…
We are new to Harrogate and have found Linley and Simpson to be amazing . They have a first class service and their accompanied viewer Mr Mark has been so marvelous with his help explain the process
HelloWhat a pleasure it was to meet both of you. Welcome to the UK and I do hope that you settle in Harrogate and enjoy your time.Good luck with the property application process All the best Mark
5/5
TrustpilotReally pleasant experience with the…
Really pleasant experience with the agency. And Samuel Priestley was very helpful and friendly! He made sure to show everything during the viewing and was very helpful during the application process
Thank you for taking the time to leave some feedback. It was great to meet you at both properties. All the best
5/5
TrustpilotPositive experience!
Really positive experience renting through the ripon branch recently. Everything was made easy and communication from the branch was amazing, especially from Maddie S who was a massive help. Thank you!
Thank you for your lovely review, I am glad I could help. I hope you enjoy your new home! - Maddie
5/5
TrustpilotHouse Sale and Estate agents in Hull
After deciding to sell our house in Hull, we chose Linley and Simpson as estate agent following a review of those operating in the area. They did not disappoint, handling the preparation of all the sale details, advising on price and organising prospective buyer viewings in a most professional and efficient manner.Michelle Noon, who was our designated Sales Negotiator, was enthusiastic and proactive throughout all aspects of the process and negotiations, which certainly made our lives much easier.We would recommend Linley and Simpson generally and Michelle in particular to anyone thinking of selling their property in Hull.
Thank you for your feedback and lovely review, it has been a pleasure dealing with you from start to finish. Good luck for the future, Michelle and Jemma.
5/5
TrustpilotAppreciation of service.
In both letting management and property sales we have found the service exemplary. The staff are always courteous and helpful and it is refreshing to encounter an office environment where harmony and enthusiasm is always in evidence.One thing that singles out Linley and Simpson’s superiority over other companies , retailers and manufacturers is their feedback - if they promise to ‘get back to you ‘ they always do and without delay.Overall the Company and staff seem to appreciate the apprehensions and stresses that can so often accompany house sales and purchases, and they go out of their way to reduce these anxieties to a minimum.
Thank you, for such a detailed and positive review! We’re thrilled to hear that you’ve found our service exemplary in both letting management and property sales. It’s wonderful to know that our staff’s courtesy, enthusiasm, and reliability have made a difference in your experience. We strive to address the stresses of house sales and purchases with care and efficiency, and we’re glad that’s been evident. If you need any further assistance or have any questions, please don’t hesitate to reach out. Your feedback is greatly appreciated!
5/5
TrustpilotJade Wash is amazing
Jade Wash is amazing, she is so friendly and patient! Goes out of her way to find something Suitable for you, definitely an asset to the Linley & Simpson team. Thank you Jade!!
Thanks so much for the review Em. Best of luck with your search, happy to help any time!, Jade
5/5
TrustpilotFrom a Tennant - Maja was outstanding
From a Tennant: From start to finish, Linley and Simpson in YORK has been great. fromStart with Chloe and Rebecca from York, to the maintenance team, Chris and Roxanne to the end of the tenancy, Maja Gierwatowska. They have all been great. Yes there’s been hiccups along the way, most recently a little dispute with the deposit, but Maja went above and beyond negotiating for us, responding quickly and effectively via written and verbal communication. Maja has been outstanding during the difficult situation (even when I was annoyed! - She still proceeded with great professionalism). I’m extremely happy and I would rent through Linley and Simpson again, this is probably because of the way Maja handled things towards the end, as this could have turned a different way very quickly. Thank you to the York team!
5/5
TrustpilotHighly professional letting agent
Kelly has been passionately supporting me to build up the portfolio. She always provided professional, faithful and timely advice, followed up closely to keep my portfolio at great standard. I am really fortunate to have her taking care of my investment.
Thank you Danny, it has been a pleasure dealing with your properties and helping you buy more to build it up.
5/5
TrustpilotWe had a really positive experience
We had a really positive experience. Although it was a bit of a process, Lauren was absolutely fantastic and guided us through everything.
5/5
TrustpilotGreat Agency for those moving into the City
Im moving to Leeds for a new job and so it’s been tricky trying to book flat viewings when Im not currently living in the city. But Linley & Simpson have been great - scheduling me in to see 3-4 properties in a hour. Declan especially has been very helpful and I have now found the perfect flat. Luke and Brad as well have been very polite when speaking to them on the phone. They are very careful to take in your requests in terms of what you’re looking for and what area. Overall a very good company when trying to find a flat to rent. Thank you!
Hi BethThank you very much for your review. We all appreciate your time and patience throughout the process.It is wonderful to hear that you found our procedures easy to navigate with the help of myself and my colleagues.We look forward to seeing you in branch for your key collection, and if there is anything else that you may need assistance with, we are here to help.Kind regardsBrad
5/5
TrustpilotLinley & Simpson are the Estate Agents…
Linley & Simpson are the Estate Agents to use if you want the best service.Sophie is really welcoming, friendly and professional.She gave us ample time to look around the property, without feeling rushed or under pressure.
Thank you Helen, it was a pleasure to meet you and your family. Good luck in the rest of your property search!
5/5
TrustpilotA great service from start to finish
A great service from start to finish. Michelle Noon and Hannah Grantham made the process very easy and I can’t thank them enough :)
Thank you for your lovely review, it was a pleasure for us to sell your property and look forward to helping you in the future!, Hannah and Michelle
5/5
TrustpilotI have rented my property for over 20…
I have rented my property for over 20 yrs but only fairly recently have Linley and Simpson become my landlords. I had my first property inspection last year and I was unsure of what to expect but it went really well and any issues I pointed out to them were dealt with promptly. I recently inquired about the possibility of them putting up a back garden fence on the property for my own privacy and security for myself and the house. Even though there wasn’t a fence when I first moved in, they listened to what I had to say and within a few weeks I’ve got my garden fence! It looks really nice, Graham who put it up, did a great job. All the staff at Linley and Simpson who I’ve dealt with have been great and Will ( the property manager) has always been approachable, understanding and professional and makes sure any issues are dealt with promptly.
Thank you for your lovely review, I really appreciate it and hope we can continue to help going forward.
5/5
GoogleWe purchased our home through Linley & Simpson and were lucky to have done so. The service we received was great from the start and they helped to make the process as smooth as possible, at what is always a stressful time! Amy White was particularly great - very responsive, professional and really nice to get along with. Would recommend.PositiveQuality, Professionalism
Thank you so much for your 5-star review! We will share this with the Harrogate branch and let them know to keep up the amazing work!! Many thanks Salena West Customer Service Manager
5/5
TrustpilotThe application process and being selected & approved by a Landlord.
My experience has been a very good one and i'm delighted and impressed with the service i've been receiving. The email responses from my Agent , Gary Wilkinson , has been prompt , courteous and friendly. I feel confident that i can ask him any questions and i will receive an honest and helpful reply. I am very much looking forward to being supported by Gary over the coming months and years , knowing that i will be very satisfied with the service i will receive from Gary or another member of the team in his absence. It goes without saying , that i will highly recommend all of my family and friends who wish to rent of purchase a property , that their first port of call , should be Linley & Simpson. All the very best to everyone, and long may the growth and success of the Company continue.
Thank you Anthony for your very kind review, it is much appreciated. We are looking forward to getting you moved into the property!
5/5
TrustpilotThanks to Amina and sebestian
Me and a friend were looking for a place,Amina and Sebastian were of great help.From the viewing to getting the apartment it was a smooth and hassle free process.We got a Great home with a good price.Thank you to you both.
Thank you Aryan, I am glad we were able to make the application and viewing process hassle free for you, I hope you enjoy your new apartment, feel free to get in touch if we can help further.
5/5
TrustpilotWonderful
Reported a maintenance issue which was resolved quickly and with regular updates from Natasha Riddle at the York branch. Great service
We're happy to hear your maintenance issue was resolved quickly with great service. Thank you for your kind words!
5/5
TrustpilotEllie Harris has been very helpful with…
Ellie Harris has been very helpful with almost every steps of property move in and I couldn’t express enough how thankful I’m for everything Ellie’s done Also Evie Everall is very helpful xxxx
Thank you Nay for taking the time to leave me and Evie such a lovely review! See you on key collection day!
5/5
TrustpilotMoving house
Tyla was very helpful and understanding, she made sure everything was quick and smooth when moving out of the property and handing over keys. She kept me informed and calm about everything. Definitely a person you need when moving houses!
Hi Kornelia, thank you for your kind words. I’m pleased you had a smooth and quick check out. I wish you the very best in your new home. - Tyla
5/5
TrustpilotTim Wilcox has been great in managing…
Tim Wilcox has been great in managing the rental Of our 3 units property #14, #72 & #73 Bellerby Court, Palmer Lane York. My family & I are very thankful for Tim’s excellent care of our units and the very efficient response time. My family & I felt very relief to have Tim take such good care of our rental properties.Tim, thanks vm! From Dr Fong Cheng Hong & family
Thanks for the review, we really appreciate you taking the time to leave your experience with usLeon GreenCustomer Service Manager
5/5
TrustpilotLydia was very proactive with the…
Lydia was very proactive with the advice about the house & the local area. This was very informative & greatly appreciated with us being new to the area. Many thanks Lydia!
Thank you, Kylieann, for the review, very much appreciated, if you require any further information please don’t hesitate to get in touch!
5/5
TrustpilotChelsea has been extremely helpful…
Chelsea has been extremely helpful through the process of viewing the flat we love and helping us secure it! She is very fast with her responses to help.
Thank you so much for taking the time to leave a review- it was a pleasure helping you find your new flat and we wish you all the best in your new home!
5/5
TrustpilotWill is my property manager and any…
Will is my property manager and any issues /Repairs or information I need is dealt with quickly and efficiently. I’ve always had a great experience with Linley & Simpson and recommend to friends and family.
Thank you for your kind words, it really means a lot.
5/5
TrustpilotWe arranged an appointment to view a…
We arranged an appointment to view a property. Ben Holmes, the agent, phoned us before the meeting to check on our arrival time and then met us outside the entrance. He was properly prepared and able to answer all of our questions. He also introduced some information which we hadn’t considered relating to parking and access which was most helpful. Since the meeting he has followed up all administrative aspects in a swift and timely fashion. We have been impressed with the level of service provided and intend proceeding with Linley & Simpson as a result.
Hi Paul, Thank you for your kind words, I look forward to finding you a place most suitable for you!
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