Trusted Agent profile · Harrogate

Linley and Simpson Harrogate reviews

4.6

★★★★★ Excellent

2,721 reviews across 2 platforms

12 Albert Street, Harrogate, HG1 1JT

Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,721 reviews on two platforms, including 221 Google reviews rated 4.5.

Google logo

4.5 / 5

221

Reviews on Google

This office

Trustpilot logo

2,500

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harrogate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very satisfied landlord

Fantastic interaction with L&S from initial enquiry to moving the tenant in. Alexander (Willerby/Beverley) is so professional and knowledgeable and contactable. He went through fine detail on his visit and set the search for a tenant in place. He is a great manager also. Ellie has conducted the viewings so well with fast feedback and clear questions which arose. Thanks to Will also for his work with us. We are extremely satisfied and recommend Linley & Simpson without reservation. Well done!

Lorraine · 7 August 2024

Agent replied · 22 October 2024

Thank you for your review and kind words, it is greatly appreciated. I am glad the full process was smooth and efficient for yourself. We are pleased to hear that you would recommend us in the future, it means a lot to us!

5/5

Trustpilot

Linley and Simpson Horsforth did a great job for us.

This is why we had a great experience. Tony Taylor was our first and main contact with Linley and Simpson, Horsforth, and Tony stayed with us right through the process. Other members of the L&S team were involved of course and the letting went smoothly from start to finish. The team found a suitable tenant quickly and we are generally very happy with the service we have received. We would recommend Linley and Simpson to anyone looking for a friendly and professional property letting experience.

Neil · 5 August 2024

Agent replied · 22 October 2024

Thanks for the excellent review. Its been a pleasure working with you both on getting your property on the market and rented in super quick time!

5/5

Trustpilot

Fantastic experience with the Holmfirth Team

Fantastic experience with the Holmfirth team this week.Susan was very pro active during the week contacting me with an opportunity that I honestly thought I'd missed and setting up a viewing up in double quick time and very supportive through the entire process. I met David at the property, who was super professional and also offered some extremely valuable advise. Once I'd confirmed I was proceeding Lisa took hold and ran with it very quickly and professionally with the perfect outcome.So, from viewing at 13.25 the team had it all wrapped up by 16.30.Absolutely superb service. Thanks to everyone again.

Gavin · 2 August 2024

Agent replied · 22 October 2024

Thank you very much for taking the time to leave an excellent review I am so happy that you liked the apartment and we had secured everything in a few hours!

5/5

Trustpilot

We have had an exceptional experience…

We have had an exceptional experience with Kelly Boot from Linley and Simpson From the initial consultation to our moving in to our house.Kelly was always responsive, courteous alongside her colleagues. They guided us through the whole referencing process, making the entire process stress-free for i and my wife.I highly recommend Linley and Simpson to anyone seeking a reliable, trustworthy, and results-driven house agent. Their outstanding service and commitment to excellence truly set them apart in the industry.

Charles · 31 August 2024

Agent replied · 22 October 2024

What lovely words, thank you so much. We have enjoyed looking after you through the move in process!

5/5

Trustpilot

Lauren was very helpful

Lauren was very helpful, they provided me with all the information I needed prior to moving into my new flat.

William · 16 May 2026

Agent replied · 15 June 2024

Thanks William for the lovely review and we really hope you enjoyed your new apartment!

5/5

Trustpilot

Contacted linley and Simpson as our…

Contacted linley and Simpson as our back door handle broke , spoke with James ang on the phone to arrange someone to come out and fix this , he was polite and promised to get this fixed asap , the next morning the contractor was there and it's all fixed . I have been a tenant now for coming up to 3 years with no problems .

Rachel · 22 May 2026

Agent replied · 29 May 2026

Thank you for your lovely review and for being a valued tenant with us over the past three years. We’re delighted to hear that James was polite, helpful, and able to arrange for the repair to be dealt with so quickly. It’s great to know the contractor attended promptly and resolved the issue the very next morning. We truly appreciate your kind feedback and are pleased to hear that your experience with Linley & Simpson continues to be a positive one.

5/5

Trustpilot

Andy and Alix were fantastic at Linley…

Andy and Alix were fantastic at Linley and Simpson. At every stage of the looking and buying process they were incredibly helpful and gave honest and genuine help and guidance which you could trust. As a first time buyer, this made a massive difference to what can be a very overwhelming and stressful experience and they were always more than happy to answer any questions - no question was a silly question! They were very understanding and accommodating and made it an enjoyable and exciting experience. I would recommend Andy and Alix and would go to them again

India · 25 July 2024

Agent replied · 22 November 2024

Thank you much for your kind words, India! We are thrilled that we were able to find you your new home. If you need any assistance in the future, you know where we are! Andy & Alix

5/5

Trustpilot

A friendly, simple and hassle free experience with Linley and Simpson

Had an excellent time with Linley and Simpson. The majority of my correspondence have been through Charlotte Harrison who has helped me arrange a viewing and has guided me through the process of making an offer on the property. Thanks to Charlotte the process has been simple and hassle free. I have really appreciated the prompt, polite and helpful communications.The member of staff who took us around the property for the viewing was immensely helpful. I really appreciated his knowledge of the property and the local area as well as his friendly and approachable manner throughout the viewing.

Joshua · 25 July 2024

Agent replied · 22 November 2024

Thank you Joshua for an amazing review. I’m glad that you have had a positive journey with Linley and Simpson. Richard, who showed you around the property also passes on on his thanks!

5/5

Trustpilot

Washing Machine needed replacing and it…

Washing Machine needed replacing and it was dealt with in a quick and good service. It was helped by Sophie.

Customer · 14 May 2026

Agent replied · 29 May 2026

We're so glad we could quickly resolve the washing machine issue for you. Thank you for your kind words!

3/5

Trustpilot

Smart but unprofessional

Sam Preistly was dressed smartly and greeted us when we arrived. Unfortunately our viewing was interrupted when another couple knocked at the front door and he allowed the couple to come look at the same time. I found this to be unprofessional, we couldn’t get a grasp of any background noise from neighbours or traffic as all you could hear was the other couple talking. We didn’t get shown what was what upstairs as he was with the other couple the majority of the time. So took it up on ourselves to just go for a look on our own before leaving.He gave us great tips on how to apply for the property and was polite

Steph · 24 July 2024

Agent replied · 22 November 2024

Thank you for the kind words and the feedback. I understand your frustration with the viewing overlapping and not feeling like you were able to get the full feel for the property. At the moment there is a high demand on viewings for properties and we would like to try give everyone a chance to view which sometimes causes overlap/double bookings. We wish you all the best with your property search- Luke

5/5

Trustpilot

Fully Managed

I recently had a tenant move out of my property in Beverley, and I turned to Linley & Simpson for assistance. From the start, Alexander provided an exceptional level of service. He came over to inspect the property, clearly explained the options available, and was transparent about the services they offer. The advice I received was well thought out and practical, demonstrating their expertise in property management. Communication has been consistently clear, professional, and prompt, which has made the entire process much smoother. Their full management service has exceeded my expectations, particularly in handling communication with contractors, the tenant, and myself. Everything has been seamless and stress-free. I am very pleased with Linley & Simpson and highly recommend their services to other property owners.

Simon · 24 July 2024

Agent replied · 22 November 2024

Thank you very much for the kind and considered review. I hope you enjoyed the English summer and I look forward to handling the property for you moving forward!

5/5

Trustpilot

Declan Hall - outstanding service

With the help of Declan Hall I have found my dream apartment in Leeds. Relocating from London to Leeds was a daunting experience for me and Declan listened to my requests and showed me an outstanding new development in Leeds city centre that was within my budget and all the amenities I could ask for! The move wouldn’t have been the same without his help so I highly recommend Linley & Simpson and Declan as an agent. Thanks for all your help!

Abi · 24 July 2024

Agent replied · 22 November 2024

Thank you Abi for such a kind review! Hope your move in goes well and the transition to Leeds is nice and easy!

5/5

Trustpilot

Thank you Lea Brear and Kate Ward

I’d like to say a huge thanks to Lea Brear and Kate Ward for guiding me through the process of renting a new property. As you probably know, moving house can feel very scary and comes with a great deal of emotional turbulence and anxiety. Lea and Kate have upheld brilliant correspondence and helped me feel at ease throughout, transforming what could have been a daunting experience into an exciting prospect :) I really appreciate their help with everything!

Emily · 7 August 2024

Agent replied · 22 October 2024

Thank you for your kind words and good luck with your house move.Thanks Kate & Lea

5/5

Trustpilot

Harry Russell, absolute superstar!

Working with Harry to secure a property at very short notice has been an absolutely professional experience. Harry was acutely aware of our challenges when trying to source a property to rent in York. Living 200 miles away from York does not lend itself to impromptu viewings. Harry did his utmost to secure a viewing the next day, and ensure that our application stood the greatest chance of success. We were also well supported by Helen when Harry was unavailable. All in all the team at Linley & Simpson were brilliant and I can't recommend them highly enough!

S · 21 July 2024

Agent replied · 22 November 2024

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that Harry and Helen, along with the rest of our team at Linley & Simpson, were able to provide you with the support you needed, especially given the distance and the urgency of your situation.

5/5

Trustpilot

A MOVING AND FAFF-FREE EXPERIENCE

Linley & Simpson? They’ve come up trumps with a truly professional service.Cheery lettings consultant Mairi Neale gave me the news that was received this end with the kinda glee that most people reserve for lottery wins: that the landlord at my preferred property wanted to proceed with my tenancy application which means I can start my new life in Beverley at last.This proves that the company had obviously listened to my impassioned and slightly leftfield case for being the right candidate.Mairi explained things in a jargon-free language you could understand.There was no faffing. It was only 5 days from house viewing to being told I was the successful applicant.Their Goodlord referencing tech was welcomingly fast and efficient and relatively painless … if, like me, you’re well organised and have all your particulars at the ready. In fact, although the vetting process was understandably very thorough, it only took 27 HOURS from start to finish and passing the checks.This is particularly pleasing since some similar programs I’ve used with other lettings agents just haven’t been fit for purpose.Let’s put it this way, I HAD a full head of hair when I started filling in other lettings agents’ tenancy referencing tech forms.So. 16 days before the big move-in day and I can breathe out! Well pleased :)

MARK · 19 July 2024

Agent replied · 22 November 2024

Thank you so much for the kind words Mark. We really appreciate your review and are so happy we have been able to find a property that you love!

5/5

Trustpilot

Amazing team.

I completed on my purchase today which went smoothly thanks to Kieran and the team at headingley. They made the whole process of numerous viewings on my part realy stress free. Everything about them was amazing & proffesioal. This is my first purchase after selling the property I had lived in for 43 years so it was a difficult time for me but thanks to Kieran I had nothing to be stressed about. What lovely people they all are.

Beverley · 29 July 2024

Agent replied · 15 June 2024

Thank you for your feedback its much appreciated , it was a pleasure working with you on the project and finding new tenants for you.

5/5

Trustpilot

Brilliant Agency, with brilliant agents.

We have recently been seeking to rent in Ilkley, and have found Linley and Simpson to be very helpful to us.Particularly our agent Ben has been fantastic. I have never encountered a more proactive and conscientious estate agent, and he has made us feel like we have been supported through our entire experience.Whether or not we get the flat we want from Linley, we will be thanking them and Ben for making the experience such a breeze for us.

Jack · 29 July 2024

Agent replied · 22 November 2024

Hi Jack, Thank you for your brilliant feedback it is greatly appreciated!

5/5

Trustpilot

Impressive service.

We have recently been trying to purchase a property in the centre of Leeds and Andy Bonner at the Lindley and Simpson Leeds City Centre office has been absolutely incredible. His knowledge of the area, properties and his clients is impressive and he really does go the extra mile to help with your search. If you are looking to buy, or sell, in Leeds I would highly recommend speaking to Andy. Thank you Andy for all you have done for Euan and I.

Beth · 4 July 2024

Agent replied · 22 November 2024

Thank you so much for your kind words Beth. If you need any assistance in the future at all, you know where I am! All the best, Andy.

5/5

Trustpilot

Great Company viewer!

My daughter along with my Grandson and myself recently viewed a property for rent. The photographs were very true to the house and a good representation. Caitlin Varley who conducted the viewing with us was extremely friendly and knowledgeable on the process. My Grandson when we got in the car afterwards claimed Caitlin was he best friend (he's 3)! The whole process has been easy and Caitlin extremely helpful. Fingers crossed on the application!

Jo · 8 October 2024

Agent replied · 22 October 2024

Hi Jo, thank you so much for your kind words! It was lovely to meet you all. - Caitlin

5/5

Trustpilot

Thanks to Luka for dealing with the…

Thanks to Luka for dealing with the back door issue so quickly and keeping us informed. Much appreciated!

Lucy · 18 May 2026

Agent replied · 29 May 2026

Thank you very much for your review it is greatly appreciated. I am glad I was able to resolve the back door issue for you so quickly and keep you updated. - Luka

5/5

Trustpilot

Superb experience as a landlord with L&S

I have been using L&S's services for managing my property since 2017 and would highly recommend the City Center branch. The staff has been amazing and despite managing a large portfolio, been very responsive with my queries and issues. An example was with the recent issue with my water cylinder installed privately where I have had issues with getting paperwork from the installer, Steve Noble who looks after my property was immediately on the case and helped with property inspection, coordination for service visits and chasing the tradesperson (who was unresponsive). He's also ensured that the tenant was kept happy and not too inconvenienced by the process. As a remote landlady, I was wholly reliant on Steve and the team to ensure that my property was looked after and highly reassured by his responsiveness and the know-hows in the industry.I also wanted to give a shout out to the lettings team Ed Simpson and Spencer Williams for their knowledge and support with the rentals market over the years. I highly value their honest opinions and advice, always resulting in my property being let out to decent tenants over the years, with minimal issues. We have often looked critically at the challenges and how we can modify our strategy based on the changing rentals market landscape. As a result, I have always been happy with my tenants.For prospective landlords, I highly recommend considering letting with L&S, as did I, you will not be disappointed.

ALICIA · 29 June 2024

Agent replied · 22 November 2024

Hi Alicia,Thank you so much for taking the time to send such a considerate and really positive review. We really appreciate that.With landlords we have no business and excellent feedback like this lets us know we are going in the right direction and ticking many of the important boxes when it comes to client service, which is essential.Ed, Steve and I aim to always provide an excellent level of service at our different points in the lettings process and great feedback like this is a great indication that our approach is sound. Thank you for your kind wordsSpencer, Ed and Steve

5/5

Trustpilot

Friendly and Professional, Very Good Experience

Chelsea and Mark have done a fantastic job with helping me and my partner find a home to rent. They have both been great at listening to what we wanted in a property and suggesting appropriate houses for us to view. Every time we have spoken over the phone or in person, they have been super helpful and friendly. They have been very professional with questions we have had and very knowledgable about the properties they have shown us. We would definitely recommend Linley and Simpson if you are looking for somewhere to rent thanks to Chelsea and Mark.

Eddie · 24 June 2024

Agent replied · 22 November 2024

Hi Eddie, thank you so much for the kind words, we really appreciate it! We are so glad we could find you a new property and keep you as tenants! We hope the move goes smoothly! Kind regards, Chelsea & Mark

5/5

Trustpilot

Mark Nowoslawski ⭐️⭐️⭐️⭐️⭐️

Friend & I enquired about a property with L&S, which didn’t work out, but Mark was so on-it, he suggested other, alternative ones and we ended up going with one he suggested that was perfect for us. He answered what ended up being 20+ emails of questions, all with the loveliest demeanour, and made us feel certain we understood what we were going into/ our options. Truly a lovely man.

Dani · 30 November 2024

Agent replied · 26 December 2024

Hi Dani, thank you so much for taking the time to write such a lovely review. I really hope the process is smooth from here on in and you love your new home! Kind regards, Mark

5/5

Trustpilot

Bradley was brilliant

Bradley showed me around 3 properties in the city centre. He had clearly read my initial brief and understood what my requirements were for a property. It saved time not seeing properties that I wasn't interested in! Also, I felt very comfortable viewing properties with him, something that you don't always get with letting agents. After the viewings, he followed up with emails and even got colleagues to get in touch when he went on annual leave. These were the first viewings I had, so my requirements ended up changing upon seeing what Bradley showed me. I didn't end up going with any of the ones I saw with Linley & Simpson, but I would recommend them to other people looking for properties.

Nathan · 21 June 2024

Agent replied · 22 November 2024

Thank you Nathan, I’m glad you have had a positive experience on the viewings with me and that my colleagues assisted you whilst on my annual leave. If we can help in the future, please let us know.

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Read Linley and Simpson's Google reviews

Questions about Linley and Simpson Harrogate

How many reviews does Linley and Simpson Harrogate have?

Linley and Simpson's Harrogate office has 2,721 reviews across two platforms: 221 on Google, 2,500 on Trustpilot (across the whole business).

What is Linley and Simpson Harrogate's rating?

Linley and Simpson Harrogate is rated 4.6 out of 5 across all 2,721 reviews, and 4.5 out of 5 on Google from 221 reviews.

Where is Linley and Simpson's Harrogate office?

Linley and Simpson Harrogate, 12 Albert Street, Harrogate, HG1 1JT.

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