Trusted Agent profile · Harrogate

Linley and Simpson Harrogate reviews

4.6

★★★★★ Excellent

2,732 reviews across 2 platforms

12 Albert Street, Harrogate, HG1 1JT

Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,732 reviews on two platforms, including 221 Google reviews rated 4.5.

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4.5 / 5

221

Reviews on Google

This office

Trustpilot logo

2,511

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harrogate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Declan Hall - outstanding service

With the help of Declan Hall I have found my dream apartment in Leeds. Relocating from London to Leeds was a daunting experience for me and Declan listened to my requests and showed me an outstanding new development in Leeds city centre that was within my budget and all the amenities I could ask for! The move wouldn’t have been the same without his help so I highly recommend Linley & Simpson and Declan as an agent. Thanks for all your help!

Abi · 24 July 2024

Agent replied · 22 November 2024

Thank you Abi for such a kind review! Hope your move in goes well and the transition to Leeds is nice and easy!

5/5

Trustpilot

Contacted linley and Simpson as our…

Contacted linley and Simpson as our back door handle broke , spoke with James ang on the phone to arrange someone to come out and fix this , he was polite and promised to get this fixed asap , the next morning the contractor was there and it's all fixed . I have been a tenant now for coming up to 3 years with no problems .

Rachel · 22 May 2026

Agent replied · 29 May 2026

Thank you for your lovely review and for being a valued tenant with us over the past three years. We’re delighted to hear that James was polite, helpful, and able to arrange for the repair to be dealt with so quickly. It’s great to know the contractor attended promptly and resolved the issue the very next morning. We truly appreciate your kind feedback and are pleased to hear that your experience with Linley & Simpson continues to be a positive one.

5/5

Trustpilot

Harry Russell, absolute superstar!

Working with Harry to secure a property at very short notice has been an absolutely professional experience. Harry was acutely aware of our challenges when trying to source a property to rent in York. Living 200 miles away from York does not lend itself to impromptu viewings. Harry did his utmost to secure a viewing the next day, and ensure that our application stood the greatest chance of success. We were also well supported by Helen when Harry was unavailable. All in all the team at Linley & Simpson were brilliant and I can't recommend them highly enough!

S · 21 July 2024

Agent replied · 22 November 2024

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that Harry and Helen, along with the rest of our team at Linley & Simpson, were able to provide you with the support you needed, especially given the distance and the urgency of your situation.

5/5

Trustpilot

Washing Machine needed replacing and it…

Washing Machine needed replacing and it was dealt with in a quick and good service. It was helped by Sophie.

Customer · 14 May 2026

Agent replied · 29 May 2026

We're so glad we could quickly resolve the washing machine issue for you. Thank you for your kind words!

5/5

Trustpilot

Thank you Lea Brear and Kate Ward

I’d like to say a huge thanks to Lea Brear and Kate Ward for guiding me through the process of renting a new property. As you probably know, moving house can feel very scary and comes with a great deal of emotional turbulence and anxiety. Lea and Kate have upheld brilliant correspondence and helped me feel at ease throughout, transforming what could have been a daunting experience into an exciting prospect :) I really appreciate their help with everything!

Emily · 7 August 2024

Agent replied · 22 October 2024

Thank you for your kind words and good luck with your house move.Thanks Kate & Lea

5/5

Trustpilot

A MOVING AND FAFF-FREE EXPERIENCE

Linley & Simpson? They’ve come up trumps with a truly professional service.Cheery lettings consultant Mairi Neale gave me the news that was received this end with the kinda glee that most people reserve for lottery wins: that the landlord at my preferred property wanted to proceed with my tenancy application which means I can start my new life in Beverley at last.This proves that the company had obviously listened to my impassioned and slightly leftfield case for being the right candidate.Mairi explained things in a jargon-free language you could understand.There was no faffing. It was only 5 days from house viewing to being told I was the successful applicant.Their Goodlord referencing tech was welcomingly fast and efficient and relatively painless … if, like me, you’re well organised and have all your particulars at the ready. In fact, although the vetting process was understandably very thorough, it only took 27 HOURS from start to finish and passing the checks.This is particularly pleasing since some similar programs I’ve used with other lettings agents just haven’t been fit for purpose.Let’s put it this way, I HAD a full head of hair when I started filling in other lettings agents’ tenancy referencing tech forms.So. 16 days before the big move-in day and I can breathe out! Well pleased :)

MARK · 19 July 2024

Agent replied · 22 November 2024

Thank you so much for the kind words Mark. We really appreciate your review and are so happy we have been able to find a property that you love!

5/5

Trustpilot

Amazing team.

I completed on my purchase today which went smoothly thanks to Kieran and the team at headingley. They made the whole process of numerous viewings on my part realy stress free. Everything about them was amazing & proffesioal. This is my first purchase after selling the property I had lived in for 43 years so it was a difficult time for me but thanks to Kieran I had nothing to be stressed about. What lovely people they all are.

Beverley · 29 July 2024

Agent replied · 15 June 2024

Thank you for your feedback its much appreciated , it was a pleasure working with you on the project and finding new tenants for you.

5/5

Trustpilot

Brilliant Agency, with brilliant agents.

We have recently been seeking to rent in Ilkley, and have found Linley and Simpson to be very helpful to us.Particularly our agent Ben has been fantastic. I have never encountered a more proactive and conscientious estate agent, and he has made us feel like we have been supported through our entire experience.Whether or not we get the flat we want from Linley, we will be thanking them and Ben for making the experience such a breeze for us.

Jack · 29 July 2024

Agent replied · 22 November 2024

Hi Jack, Thank you for your brilliant feedback it is greatly appreciated!

5/5

Trustpilot

Impressive service.

We have recently been trying to purchase a property in the centre of Leeds and Andy Bonner at the Lindley and Simpson Leeds City Centre office has been absolutely incredible. His knowledge of the area, properties and his clients is impressive and he really does go the extra mile to help with your search. If you are looking to buy, or sell, in Leeds I would highly recommend speaking to Andy. Thank you Andy for all you have done for Euan and I.

Beth · 4 July 2024

Agent replied · 22 November 2024

Thank you so much for your kind words Beth. If you need any assistance in the future at all, you know where I am! All the best, Andy.

5/5

Trustpilot

Great Company viewer!

My daughter along with my Grandson and myself recently viewed a property for rent. The photographs were very true to the house and a good representation. Caitlin Varley who conducted the viewing with us was extremely friendly and knowledgeable on the process. My Grandson when we got in the car afterwards claimed Caitlin was he best friend (he's 3)! The whole process has been easy and Caitlin extremely helpful. Fingers crossed on the application!

Jo · 8 October 2024

Agent replied · 22 October 2024

Hi Jo, thank you so much for your kind words! It was lovely to meet you all. - Caitlin

5/5

Trustpilot

Superb experience as a landlord with L&S

I have been using L&S's services for managing my property since 2017 and would highly recommend the City Center branch. The staff has been amazing and despite managing a large portfolio, been very responsive with my queries and issues. An example was with the recent issue with my water cylinder installed privately where I have had issues with getting paperwork from the installer, Steve Noble who looks after my property was immediately on the case and helped with property inspection, coordination for service visits and chasing the tradesperson (who was unresponsive). He's also ensured that the tenant was kept happy and not too inconvenienced by the process. As a remote landlady, I was wholly reliant on Steve and the team to ensure that my property was looked after and highly reassured by his responsiveness and the know-hows in the industry.I also wanted to give a shout out to the lettings team Ed Simpson and Spencer Williams for their knowledge and support with the rentals market over the years. I highly value their honest opinions and advice, always resulting in my property being let out to decent tenants over the years, with minimal issues. We have often looked critically at the challenges and how we can modify our strategy based on the changing rentals market landscape. As a result, I have always been happy with my tenants.For prospective landlords, I highly recommend considering letting with L&S, as did I, you will not be disappointed.

ALICIA · 29 June 2024

Agent replied · 22 November 2024

Hi Alicia,Thank you so much for taking the time to send such a considerate and really positive review. We really appreciate that.With landlords we have no business and excellent feedback like this lets us know we are going in the right direction and ticking many of the important boxes when it comes to client service, which is essential.Ed, Steve and I aim to always provide an excellent level of service at our different points in the lettings process and great feedback like this is a great indication that our approach is sound. Thank you for your kind wordsSpencer, Ed and Steve

5/5

Trustpilot

Thanks to Luka for dealing with the…

Thanks to Luka for dealing with the back door issue so quickly and keeping us informed. Much appreciated!

Lucy · 18 May 2026

Agent replied · 29 May 2026

Thank you very much for your review it is greatly appreciated. I am glad I was able to resolve the back door issue for you so quickly and keep you updated. - Luka

5/5

Trustpilot

Definitely recommend

Holly was so helpful, she was easy to contact and replied to our questions so quickly! She was super friendly at the viewing and made it a really enjoyable experience!

Sheila · 1 October 2026

5/5

Trustpilot

Friendly and Professional, Very Good Experience

Chelsea and Mark have done a fantastic job with helping me and my partner find a home to rent. They have both been great at listening to what we wanted in a property and suggesting appropriate houses for us to view. Every time we have spoken over the phone or in person, they have been super helpful and friendly. They have been very professional with questions we have had and very knowledgable about the properties they have shown us. We would definitely recommend Linley and Simpson if you are looking for somewhere to rent thanks to Chelsea and Mark.

Eddie · 24 June 2024

Agent replied · 22 November 2024

Hi Eddie, thank you so much for the kind words, we really appreciate it! We are so glad we could find you a new property and keep you as tenants! We hope the move goes smoothly! Kind regards, Chelsea & Mark

5/5

Trustpilot

Mark Nowoslawski ⭐️⭐️⭐️⭐️⭐️

Friend & I enquired about a property with L&S, which didn’t work out, but Mark was so on-it, he suggested other, alternative ones and we ended up going with one he suggested that was perfect for us. He answered what ended up being 20+ emails of questions, all with the loveliest demeanour, and made us feel certain we understood what we were going into/ our options. Truly a lovely man.

Dani · 30 November 2024

Agent replied · 26 December 2024

Hi Dani, thank you so much for taking the time to write such a lovely review. I really hope the process is smooth from here on in and you love your new home! Kind regards, Mark

5/5

Trustpilot

Bradley was brilliant

Bradley showed me around 3 properties in the city centre. He had clearly read my initial brief and understood what my requirements were for a property. It saved time not seeing properties that I wasn't interested in! Also, I felt very comfortable viewing properties with him, something that you don't always get with letting agents. After the viewings, he followed up with emails and even got colleagues to get in touch when he went on annual leave. These were the first viewings I had, so my requirements ended up changing upon seeing what Bradley showed me. I didn't end up going with any of the ones I saw with Linley & Simpson, but I would recommend them to other people looking for properties.

Nathan · 21 June 2024

Agent replied · 22 November 2024

Thank you Nathan, I’m glad you have had a positive experience on the viewings with me and that my colleagues assisted you whilst on my annual leave. If we can help in the future, please let us know.

5/5

Trustpilot

Massive thank you to Hollie T from…

Massive thank you to Hollie T from Linley&Simpson. I and my mrs went to see a house they currently have on the market. I must say that Hollie has been so nice to us and she answered every question we had! She made us feel so comfortable and as a previous and probably future tenant with this agency. I personally believe they are the best when it comes to rent a house from them.Thank you so much for your Service!!

Ruben-Emanuel · 20 June 2024

Agent replied · 22 November 2024

Thank you Ruben for your kind words, it was a pleasure to show you both around.

5/5

Trustpilot

A thoughtful and sincere team

When I was looking for houses, not only did Linley and Simpson tend to have all the better options, but they also had the better staff to help me through it. It's common for those who have to rent to get used to apathetic and at times greedy landlords and letting agents, but my time with Linley and Simpson surprised me that they've displayed the opposite of what I'd come to expect from a letting agency.Akeel helped me when I was searching for places on rightmove and took on board my need to email as I'm not available for calls during working hours - something other agencies ignored making it hard to plan bookings. Declan was a great help in giving me the information for the flat without being pushy. He was genuine and sincere and when a flat I had booked to view got taken the day before, him and Emma picked out a different place for me to view and had taken into consideration my price range, my location needs, and showed me a really nice property without me even being aware it was available. I can't overstate how positive that was as it was the house I ended up taking a tenancy in, so they'd picked very well and their consideration of my needs without prompt showed care for their jobs and their customers.Once I'd viewed the place I was eager to get everything sorted so I could get it off the market and know my next place to live was secure and Luke was very useful in helping with that, answering my emails and questions quickly and making the process streamlined and as minimal stress as possible.The whole Linely and Simpson team, especially the ones named, have surpassed any letting agency I've ever interacted with in my time as a renter.

Nathan · 20 June 2024

Agent replied · 22 November 2024

It sounds like you had an exceptional experience with Linley and Simpson, especially with Akeel, Declan, Emma, and Luke! It's heartening to hear that they went above and beyond to assist you throughout your house hunting and rental process. From accommodating your communication preferences to proactively finding alternative options after a property was taken, their dedication and genuine care truly made a positive impact.Finding a rental property can often be a stressful experience, but it seems like Linley and Simpson's team made it as smooth and pleasant as possible for you. Their professionalism, efficiency, and consideration of your needs reflect their commitment to providing excellent service. I'm glad to hear that you found a place that meets your requirements and that the team contributed significantly to making it happen. Here's to a happy tenancy in your new home!

5/5

Trustpilot

Positive viewings

We went for some viewings with Bradley recently and throughout the process he was great. Bradley was friendly and informative from the offset, when we had questions he made sure that if he didn’t have the answer ready, he would find out for us. The flats that he showed us around all met our criteria and we decided to sign for one of them, which we are now moved into! The process of finding a flat is usually stressful and time consuming but thanks to Bradley, who set aside an hour in one evening to show us around multiple places, it was much more positive and efficient. Thank you for being super easy to talk to, resourceful in terms of background information on properties and generally lovely Bradley, you are great at your job!

Joanna · 20 June 2024

Agent replied · 15 June 2024

Thank you so much Joanna for your lovely words! I am so glad you had a positive experience and I’ve been able to take away the stress for you in finding a property.

5/5

Trustpilot

Great Team

Really pleased with the service I've had reletting my apartment in town. Spencer was on hand at all times to talk through things fully and never kept me waiting for return calls. More importantly did a great job in finding me what seem to be great new tenants at a decent price point with the flat only empty for a couple of weeks. Thanks also to the rest of the team for sorting out all the other bits and pieces (and new carpet) so efficiently.

Jonathan · 19 June 2024

Agent replied · 22 November 2024

Hi Jonathan,Thanks for taking the time to leave such positive feedback. Without satisfied landlords, we have no business, so it's always good to hear that we are hitting the mark with the service we offer.I really appreciate the review and glad you're happy with the service.ThanksSpencer

5/5

Trustpilot

I have had the good fortune to deal…

I have had the good fortune to deal with Linley and Simpson as a landlord and tenant for over 14 years now. They only source the best properties and provide excellent support for their tenants and landlords. The properties are always a cut above the rest, the crème de la crème and service provided is outstanding. In particular Ella Hodson who has meticulous attention to detail, is extremely professional, courteous, polite, efficient and helpful. In addition Emma Hodgson who I have known for over a decade at the Wakefield office and is able to identify the needs of tenants and landlords instantaneously, her experience is evident from the outset.Barrister

Sarah · 19 June 2024

Agent replied · 15 June 2024

Thank you for your positive feedback! We're delighted to hear that you found our service friendly and satisfactory. Your recommendation means a lot to us, and we look forward to serving you again in the future!

5/5

Trustpilot

Such wonderful and prompt staff

Over the mood with our experience with the help we got from Amina and Luke. We was shown around the property we booked in for a viewing for and an additional 2 other properties Amina thought we would like. Amina was able to answer the 1000 questions we had to answer and was such a wonderful person, she made us feel so comfortable with it being our first ever time viewing a property. We fell in love with the property she showed us and we applied on the spot, they were both amazing with getting through our application to the landlord immediately and making our days. Thank you both so so much!

Leah · 17 June 2024

Agent replied · 22 November 2024

Leah it has been great getting you through the process so far and you’ve been a joy to work with. We both wish you all the best with your move!

5/5

Trustpilot

Property viewing with Linley & Simpson - York

I recently had the pleasure of being assisted by Samual Priestley at Linley & Simpson Group, and I was thoroughly impressed by his professionalism and expertise. He was there on time. He was friendly, with a cheerful smile, communicated clearly, and made sure I was fully informed. The customer service provided was exceptional, and it’s clear that Samuel is highly skilled in his field. I would definitely recommend Linley & Simpson's services to others because of my positive experience I had recently. Wish the young lad the best future. I could see where he will be in another few years with the way he handled that property viewing.

Indra · 17 June 2024

Agent replied · 22 November 2024

Thank you so much for the kind words, I really appreciate it. I wish you all the best!

5/5

Trustpilot

Best experience in viewing a house

So, I have had a couple of house views with Linley and Simpson and I can say they are great and they have good and welcoming staff.Today’s view was exceptional as I was well welcomed by a staff at the venue, she was very polite, welcoming and patient. She made sure she attended to all my questions and very helpful. She was also professional with a good customer service. Amina was nice and very helpful to me, thank you.

Pius · 4 July 2024

Agent replied · 22 November 2024

Thank you Pilus for your review, I hope you enjoy living at your new home, feel free to get in touch if I can help with anything.

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