Trusted Agent profile · Harrogate
★★★★★
2,742 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,742 reviews on two platforms, including 221 Google reviews rated 4.5.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent & friendly service from all…
Excellent & friendly service from all the team On this occason Zak & Seb were the main contacts Highly recommended Will continue to use them Many thanksDave & Claire
Thank you for the wonderful review, we are so happy you have found the service excellent!
5/5
TrustpilotGOOD HOSPITALITY
I would say on several occasions I have had to view a property I'm very impressed with whoever I get to meet there. But I would say Aiden is really exceptional, he’s Good at his job and clearly explains things without hesitation. I give him 10/10.
Thank you for taking the time to leave a review, let’s hope we can find you somewhere in this difficult market!
5/5
TrustpilotElla Burnham is our main point of…Recent Let
Ella Burnham is our main point of contact at Linley & Simpson in Ripon. She is first rate at finding our tenants and deals with the whole letting process in a professional manner. She understands the problems landlords face these days.
Thank you so much for your feedback. I look forward to working with you again in the future!, Ella
5/5
TrustpilotI had a great experience as a buyer
I bought a property through Linley and Simpson (Wetherby) and everything was streighforward. Izzy kept up the communication through the whole process, which was especially valuable to me as a first time buyer.
Hi Ellis, Thank you for your kind review we hope you are happy in your new home. Thanks again,Izzy
5/5
TrustpilotI’d like to thank Lauren Kaye of the…
I’d like to thank Lauren Kaye of the Roundhay office for her help and experience in managing a change of tenants. She has been proactive and in constant communication.
Thank you so much for taking the time to leave a review. It has been a pleasure working with you! Please do not hesitate to get in touch should you need any assistance in the future. Thank you!
5/5
TrustpilotProfessional service from Ebony
Ebony was very professional & helpful with the change over of tennants. People like Ebony make these prosesses go as smoothly as can be.Very knowledgeable in her work & every question there was an answer.Thankyou so much.Ian.
Thank you so much for your review Ian, always a pleasure. You know where I am if you require further assistance!, Ebony
5/5
TrustpilotPersonal, friendly and effectice service.
Personal, friendly and effective service. Renting a flat Leeds city centre was made very easy with help from our excellent agent Amina. Everything was smooth and simple and we ended up with a flat that we are very happy with.
Thank you Tom for your lovely review, I am glad I was able to find you a great apartment, I hope you enjoy living there. If there is anything I can help with please feel free to get in touch.
5/5
TrustpilotGreat experience - highly recommend!
We’ve had a very smooth experience finding and renting our new home with Linley & Simpson. Emma has been incredibly helpful and rapid to respond throughout the whole process, which has removed so much stress from our big move up from London!
Hi Charli, thank you so much for your review. I really appreciate the positive feedback, Emma
5/5
TrustpilotSuperb service from Cal and the team
Superb service from Cal and the team at Linley and Simpson in York throughout our house purchase. Cal really went above and beyond to help out and ensure that everything went as smoothly as is possible when dealing with sales and purchases. Always available, efficient and friendly. Highly recommended.
Thank you Janine for the lovely review, it’s a pleasure working with you.
5/5
GoogleFrom the moment we decided to let our property, Sue demonstrated her extensive knowledge, approachability, and attentiveness to our needs. Her expertise made us feel confident and well-supported throughout the process. Sue was consistently prompt in her responses and provided invaluable advice, making everything so much smoother for us. We couldn't be happier with our experience and highly recommend Sue for any landlord looking to let their property!
5/5
TrustpilotGreat
Jade Wash was very helpful when we came to look for a property with this agency, and was able to answer all our questions and went out of her way to find out the answers on the day.
Thank you for the review Rob, I’m glad I was able to help with your queries and that we found you a great flat on the first viewing!
5/5
TrustpilotLInley & Simpson did what they said…
LInley & Simpson did what they said they would do throughout the signing up process. All the staff were very helpful and professional. Queries were responded to promptly and the paperwork was produced and signed even quicker than I expected. I would certainly recommend this company due to the efficient and reliable service that I received.
Thanks for sharing your experience with us! We really appreciate your kind words.
5/5
TrustpilotWe had a good experience with Linley &…
We had a good experience with Linley & Simpson. John Hanlon has been very professional and helpful with the renewal/moving out process and the team has always been very supportive with prompt responses to any maintenance issues during our tenancy.
Thank you for your kind words and positive feedback. All the best- John
5/5
TrustpilotGreat customer service
Sam was genuinely helpful, courteous and informative. He was already at the bungalow even though we arrived a few minutes early for the viewing and was prepared to stay with us for as long as it took to look round the property.
Thank you for taking the time to leave a review, it was great to meet you and your family!
5/5
TrustpilotEasy to work with
Easy to work with provided good communication throughout the process.Amina was friendly, professional and had great insight into the property and surrounding area. She was also very supportive during the application process and was on hand to answer any questions
Thank you Jonathan, I hope everything goes well with your move in and you enjoy living at your new apartment,
5/5
TrustpilotAlways a very professional service
Always a very professional service , a highly experienced team creating a professional service in letting and maintaining rental properties. Our experience working with Will Stipetic , Hayley Oldfield and the team has been first class .
Thank you for the lovely review, we are very happy that you value our services!
5/5
TrustpilotFantastic experience with Linsey so…
Fantastic experience with Linsey so far!Jordan has been super helpful and professional! He takes the time to explain things to you and carries out tasks swiftly.Very happy that I moved to these agents.
Great to hear you have been happy with the service and thank you for the extra mention for Jordan!
1/5
TrustpilotWouldn't bother using them at all.
Went for a viewing on a terraced two bedroomed house in one of the least desirable areas of Chesterfield. Applied for the property same night, got a phone call the next day from these jokers, they say the landlord wants to go with another applicant because "they offered more". Asked for clarification whether that's more on monthly rent "no they just offered more".On their application portal is a section which asks for "desired deposit" which doesn't mean you'll pay the price listed on the internet for deposit, it's basically a bidding war to get into a rented property.The property itself was in complete disrepair, condensation to the point it's a glazed window, mould in the corners of the rooms. All so the salesperson and company can make some more commission. Wouldn't bother using them at all.
Hello Antony,We are sorry to hear about your experience with the Sheffield office. We always strive to provide excellent customer service with clear communication. Upon further investigation, we found that all applications were submitted to the landlord, and in this instance, another applicant offered an additional £25 per month, which led the landlord to choose their application. We do not ask or encourage tenants to increase their offers, which is why this option was not presented to you. However, we are legally required to submit all offers to the landlord for their decision. We apologise that this wasn’t explained during your call.Please reach out to the branch manager Kelly Boot on Kellyboot@linleyandsimpson.co.uk.Again, we apologise for the inconvenience.
5/5
TrustpilotVery helpful and professional - thanks to Amina
Linley and Simpson were really helpful and professional in sorting a viewing for a property. A massive thank you to Amina for organising this and then showing us round, she was extremely helpful and answered all questions we had. We have had our application accepted and look forward to moving into the property.
Thank you for letting us know how well Amina is doing, we're so glad she was able to help you and your application has now been accepted!
5/5
TrustpilotGreat experience, thanks Amina
Amina is really friendly and thoughtful! We are lucky to have her showing two flats that are within our price range and availability within a nice area. She also give a an extra information of the area such as grocery and good food place!
Thank you Han, I hope everything goes well with your move in, I am glad I was able to give you good recommendation about the area. Feel free to get in touch if I can help with anything else.
5/5
TrustpilotExcellent service
A fantastic service from Charlotte Ferguson arranging my repair. The electrician arrived the same day, was professional, courteous, and had everything fixed quickly. Great service!
Thank you for your kind words Ali, I am very pleased we could get the issue resolved so quickly for you! - Charlotte
5/5
TrustpilotI had an excellent experience with Andy…
I had an excellent experience with Andy Bonner. Despite not selling our flat through Linley & Simpson, Andy went out of his way to assist us with an issue we were facing. His knowledge and expertise in Leeds City Centre are outstanding, and I would highly recommend their services for property sales.
5/5
TrustpilotVery efficient service…
We have recently been communicating with Savannah Nixon at Linley & Simpson to renew our tenant’s contract. The process has been straightforward and efficient. Savannah has been very helpful and polite and has responded to all queries very swiftly.
Hi Hazel,Thank you very much, I really appreciate you taking the time to leave such positive feedback.I’m glad you found the process to be straightforward and efficient. It was a pleasure to be able to help you.All the best, Savannah
5/5
TrustpilotFlat rental
The staff was friendly and helpful. All details related to the property were well communicated. Overall, I would recommend the services of this agency.Special thanks to Sharon Nettleship, who introduced me to the property.
Thank you for taking the time to leaving a review. It was a pleasure to help you.
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