Trusted Agent profile · Harrogate
★★★★★
2,742 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,742 reviews on two platforms, including 221 Google reviews rated 4.5.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
5/5
TrustpilotAiden was very nice and helpful
Aiden was very nice and helpful. At first, we have many questions and concerns in mind but after talk to Aiden, he clearly clarify everything for us.After a viewing he immediately emailed us an application and also keep update with us.Thank you very much!
I am glad I was able to ease your concerns, I hope everything goes okay. - Aiden
5/5
TrustpilotSpencer Williamson is a fantastic agent…
Spencer Williamson is a fantastic agent --- easy to talk to, prompt in his communication, very knowledgeable about the rental market, and extremely helpful in answering all my queries. All-around a pleasant experience working with him!
Hi Erik,Thanks for the great comments and for taking time to leave the review In an ideal world and if we get the job right every time, then personal referrals are the best endorsement, so I'm glad you colleague sent you my way and I'm glad I was able to solve your search.Good luck with the move.Spencer
5/5
TrustpilotNew Tenancy
As a landlord living outside the area I put a lot of trust into Linley and Simpson managing the property without unnecessary aggravation. Wendy has been very helpful in letting me know the status of the new tenancy by regular updates.
Hello, thank you so much for taking the time to leave a review. It definitely can be tough living outside of the area that your property is in but I’m so glad you are happy with the regular updates that I have provided for you. Wendy.
5/5
TrustpilotI viewed a property today with Linley…
I viewed a property today with Linley and Simpson . They have been so good and communication has been first class . I met Mark and he really helped me with the process . Excellent man . Thanks Mark and Linley and Simpson
What a pleasure to meet you today at the property in Bilton I hope you liked it and good luck with your application.All the bestMark
5/5
TrustpilotFirst class service
First class service, Kelly was outstanding, supportive and put us at ease. I have used several letting agents across Sheffield and this firm is a long way ahead of the rest, well done Kelly and her team !!!
It has been a pleasure to help you with the move. Any problems you know where I am!
5/5
GoogleWe have been so happy with Linley and Simpaon . Our current agent is terrible and we want to return to L n S . Mark as usual was on time , friendly and cheerful . I will speak with my wife regarding the property and hopefully rent with this great company . Thanks Mark , Top man
Thanks for such an amazing review and feedback for Mark!
5/5
TrustpilotFiona Scott has been so wonderful
Fiona Scott has been so wonderful, her help and expertise has totally put my mind at rest in a difficult situation, she has made me feel fully supported by herself and the team. Thank you so much Fiona.
Thank you Clare for your lovely words, we will always be here for any questions or guidance through what I am sure will be a long successful working relationship. We always appreciate our landlords feedback when our service delivers!
5/5
TrustpilotWould highly recommend Linley &…
Would highly recommend Linley & Simpson. Our sales negotiator Kieran was very responsive along the whole process, and made sure everything was going smoothly. Many thanks for helping us purchase our forever family home!
Thank you very much for your review Charlotte. We are so pleased we managed to help you to secure your forever family home! All the best, Team Headingley
5/5
TrustpilotVery helpful staff at Linley & Simpson
Very helpful staff at Linley & Simpson, especially Rachel, who always provides a courteous and professional response to any queries and/or repairs needed. I’m never waiting long for a reply either. Would highly recommend this company to anyone looking to rent a property.
Thank you Lisa for your kind words, we are always happy to assist you!
5/5
TrustpilotExcellent experience from the start
Excellent experience from the start. Couldn’t recommend selling your house with Linley and Simpson enough. Emily has been so supportive and helpful throughout, communicating with us at every stage. Emily has been extremely attentive, always kept us up to date and reassured with the process.
Thank you so much Briony, it’s been an absolute pleasure to look after your sale and also help secure your dream home too. I will keep a close eye on the progress to ensure everything goes smoothly until completion!
5/5
TrustpilotSally bird
A lovely lady called Sally Bird Came to vist today for a yearly house inspection. A very genuine engaging pleasant woman with a massive smile. Thank you Sally your a proper people person and gave my house lots of compliments . 😊
Thank you, it is great to hear a lovely compliment.
5/5
TrustpilotBrad. G - Amazing Customer Service
Brad. G was extremely helpful and flexible with my availability and rent criteria. He provided an efficient service and he considered my budget and requests when arranging a series of viewings to suit my needs - thank you Brad!
Hi Beth, I really appreciate your time and patience on our call. Thank you very much for taking time to leave me some feedback, and good luck with your new Job!
5/5
TrustpilotWhat an amazing experience!
What an amazing experience!! Lehila was on the ball with all the questions we asked and provided all the information we needed. She also made us laugh on the tour around the property. A top-quality estate agent with a top-quality service. Thanks for all the help!
Thank you so much for your lovely review! It was such a pleasure to show you around three properties, your family was a ray of sunshine and I wish you all the best with your application.
5/5
TrustpilotMy first viewing with Linley and…
My first viewing with Linley and Simpson was with Spencer, I was a little on the fence about the property and had plans to do viewings for the rest of the week, Spencer gave me some great tips and key questions to ask during my viewing processes with other agencies, these would make navigating the search so much easier. Fortunately ,later in the afternoon of my first viewing another property became available with L and S, I appreciate them emailing me re this; Spencer gave the heads up. For my budget, the new place was everything I needed and have agreed a let , currently tying a few loose ends, but hopeful everything will be finalised soon. ◡̈
Thank you for sharing your experience! We’re so pleased to hear that Spencer provided valuable tips and guidance to make your property search easier. It’s great that you found the perfect place for your budget later that same day and that our team was able to alert you quickly. We’re excited for you as you finalise the process and settle into your new home. If there’s anything more we can do to assist, please don’t hesitate to let us know. Wishing you all the best as you start this next chapter!
5/5
TrustpilotAssisting with Property Repairs
As a landlord not living in the area you need a good reliable team to assist with property repairs when things go wrong. Tom and the team at Linley & Simpson in Sheffield have assisted us greatly with this in a speedy, efficient and friendly manner.
Thanks Sara, we appreciate clients like you too! Tom will be pleased he was able to help and deal with this for you!
5/5
TrustpilotI was looking for a renting property…
I was looking for a renting property urgently and Linley & Simpson - City Centre helped me find it quickly for me, Declan was very nice and understanding about my urgent requirement. I am happy with the support I got it from them.
Thanks for the kind review Shahnaz, I hope you have a great day!
5/5
TrustpilotIt was an amazing experience been…
It was an amazing experience been hosted by Chelsea. She was supportive showing us the features of the house we viewed. Also she was kind, and easy to communicate with. Thanks so much Chelsea Sharon& Kingsley
Thank you so much for your lovely review. It was lovely meeting you both and we wish you all the best for the move.
5/5
TrustpilotI would like to thank Jodie for her…
I would like to thank Jodie for her help today. She walked me through my end of tenancy process so clearly and efficiently. Jodie was very knowledgeable and kind and really made the experience so easy! Thank you so much Jodie!
I am glad you are pleased with my assistance so far! Thank you for you kind words, Sophie., Many thanks, Jodie
5/5
TrustpilotLinley and Simpson are fantastic!
Linley and Simpson are fantastic! Myself and my partner personally dealt with Zak, and he was brilliant. Really friendly, kind and knowledgable, he made the viewing process exciting and easy. The whole team communicates with you really well, they are so understanding and helpful!
This is great that you and your partner had a great experience with Zak and the team, this makes us proud!
5/5
TrustpilotFiona is great!
Fiona Scott has been helping me along the way. She went to my empty property several times to check on things making sure my property was in good shape for viewing. She also engaged from time to time and assisted her colleagues to make things right for me.
Thank you so much for your feedback, it is so good to hear when Landlords are happy and satisfied with our service and we look forward to a long working relationship with you and your tenants!
5/5
TrustpilotVery helpful and approachable agent
We were kept fully informed prior to the viewing. The agent, Sam Priestley was very approachable, friendly and informative. He answered all our queries about the property and allowed us sufficient time to complete the viewing. Thank you
It was so nice to meet you and your son at the property. Thank you for leaving such a positive review. All the best.
5/5
TrustpilotWe called for an emergency
We called for an emergency, they helped us to get a contractor within 24hours..The contractor came and fixed the cooker and also explained what was wrong .
Thank you for your kind review. We’re so pleased to hear that the team was able to assist you quickly during your emergency and arrange for a contractor to attend within 24 hours. It’s wonderful to know that the issue was resolved promptly and that you felt supported and well informed throughout the process. We’ll be sure to pass your lovely feedback on to Stephen Shodia and the wider team. Thank you again for taking the time to share your experience.
5/5
Trustpilot5 stars!
Emily was really helpful when we were first moving into our flat, and she is always very quick and efficient with sorting out anything that has gone wrong since we moved in. Really pleased with the service provided, and would recommend to anyone :)
Thanks for taking the time to leave the review, we are very happy Emily has been there from start to finish for you.
5/5
TrustpilotAmina & Luke were really helpful in…
Amina & Luke were really helpful in every part of our journey to getting our property. They clearly strive to help. This is the third time i’ve had Linley & Simpson as a letting agent, I wouldn’t go with anyone else!
Thank you so much for the kind words Chris! It’s been great getting you through the process and if you have any further questions please do reach out to us!
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