Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent Service for a Tricky Sale
We had a long sales process with quite a few hurdles to cross before completion. I dealt with Jodie, Emily and Olivia often and they provided an excellent service helping to chase progress and get it over the finish line. Can’t thank them enough!
Not · 31 May 2024
Agent replied · 15 June 2024
Thank you very much for the 5* review. Jodie, Emily and Olivia were more than happy to assist with this transaction and we are all glad this got across the line to completion. We wish you all the best for the future!
★★★★★ 5/5
TrustpilotJodie Robinson has been helping me with…
Jodie Robinson has been helping me with tenancy changes for a long time now. I’ve been with Lineley and Simpson for 3 years now. Thank you so much for making all processes easy and smooth for me. Really appreciate it!
Jhalak · 10 August 2024
Agent replied · 22 October 2024
You’re welcome, Jhalak, I appreciate your feedback! All the best for the future!
★★★★★ 5/5
TrustpilotAn absolute delight to work with
As a first time buyer I had ideologies that buying a house would be fun and some what exciting. However in today's climate I encountered what could only be described as a lion's den. Estate agents that would advertise properties where they don't have access, had already sold or stating they only had access on a Tuesday at 11am. In short... after four months of experiencing this and still looking, I was ready to give up. Then I met Manuel and Katie at Bingley Branch of Linley and Simpson. My excitement was instantly restored. They answered questions, called me back, arranged viewings and after only a week I am in the process of buying my first dream home with them. I honestly cannot recommend them enough.
Jemma · 12 December 2024
Agent replied · 26 December 2024
Thank you Jemma, glad that we have been able to help you find your first home and we look forward to helping you through the sales process.- Manuel and Katie
★★★★★ 5/5
TrustpilotProfessional and attentive staff
I've been renting an apartment with Linley and Simpson since last October. They have been professional and attentive throughout the stay. A special shoutout to Emily, who has been ever so helpful since the time we moved in, and also helped pro-actively in renewing my contract. Great experience overall.
Giridhar · 20 February 2024
Agent replied · 15 June 2024
What a great review and of Emily, thank you so much Giridhar!
★★★★★ 1/5
TrustpilotTerrible and unprofessional from the start
Terrible and unprofessional from the very beginning. Signed for a property we were told we could expect to move in within a month but later it was said the entire property needed redecorating and had to wait an indefinite period of time. Luckily got the keys on the exact same day my previous tenancy ended. However there was just a catalogue of errors after that; they sent emails to me meant for the previous tenant, they left Starbucks cups in the property when they came in “to do an inventory check” which wasn’t witnessed or signed by myself. The staff made misrepresentations what furniture would be available, leaving us to buy it all at the last minute. The oven wasn’t even plugged in and they told us it was a problem with the gas when in reality there wasn’t enough plug sockets behind the oven. The blinds were dirty when I moved in so I asked them to replace them, which they agreed they would and they sent 3 different people to take measurements for said blinds (yes not even joking) but we never saw any new blinds! There was broken old bits of furniture and bathroom tiles in the cupboard which I had to leave there as the landlord apparently wanted to use the cupboard as storage. Boiler has been shabby and useless since we moved in, the EPC rating is low and the place is generally all-round damp and Cold - it turned out though that there was a leak above the boiler and whole ceiling is about to cave in. The ceiling needs contractual work and they’re putting it off all the time. They’ve sent multiple people out to get a quote and yet they’ve done nothing and it’s been almost a month. Whole place is damp and mould is growing in every corner; I can only imagine it’s worsened by the fact there’s no window in the bathroom.
Customer · 11 March 2024
★★★★★ 5/5
TrustpilotSpencer was a pleasure to work with
Spencer was a pleasure to work with. Very friendly and approachable, and I’m very grateful for his guidance in finding the right flat for me. He was able to answer all my questions and the process went a lot more smoothly thanks to him.
Artie · 28 May 2024
Agent replied · 15 June 2024
Hi Arthur,I appreciate the really positive feedback. It's great we found a property you're looking forward to moving into and glad I could make that process easier.Good luck with the move.ThanksSpencer
★★★★★ 5/5
TrustpilotAlways very professional
This will be the second time I have rented my home with the help of the team at Lindley and Simpson Holmfirth . Thank you to Lisa who has always helped me to find the perfect home .
Naomi · 9 September 2024
Agent replied · 22 October 2024
Thank you very much for taking the time to leave me a review, it’s always a pleasure helping you find a lovely new home!
★★★★★ 5/5
TrustpilotLinley & Simpson managed letting and sales
Linley & Simpson managed letting and the subsequent sale of 2 flats for me, were thoroughly professional throughout with very knowledgeable staff. Sales were slow but Katie Allan helped steer the ship and pacify all parties along the way.
Finbar · 23 August 2024
Agent replied · 22 October 2024
Thank you for your review. Glad we have been able to help you. All the best Katie
★★★★★ 5/5
TrustpilotI was so happy about this company
I was so happy about this company. Amina was such a lovely and nice lady, she’s very competent at what she does, she was extremely helpful and I appreciate her a lot, thank you Linley & Simpson and thank you to their best staff Amina.
Mistura · 7 May 2024
Agent replied · 15 June 2024
Thank you Mistura for your lovey review. I am so glad I was able to get you nice apartment, please get in touch if I can help your references or anything.
★★★★★ 4/5
TrustpilotHarry was a great agent
Harry was a great agent, he showed around the place very well and communicated all the needs the right way. The application process was seamless and he was very patient and supportive when we asked him various questions. We are glad to have a great agent who understood our needs.
Mounika · 25 January 2024
Agent replied · 15 June 2024
Thank you for your positive feedback about Harry, he will love reading your kind words!
★★★★★ 5/5
TrustpilotJade was lovely and so professional!
Jade was lovely and so professional! It took just a couple viewings for her to know exactly what I was looking for and was really quick to get my offer approved by the landlord. I am excited to move to my new apartment in the next few weeks :)
Marie · 12 February 2024
Agent replied · 15 June 2024
Thank you Marie, it was a pleasure to help in your search for a flat. I hope everything goes well with your move!, Jade
★★★★★ 5/5
TrustpilotRichard is a credit to the company
Richard has been amazing. He went above and beyond to help me finally find a home. He went out of his way to help and I can’t think of any better customer service than that. Thank you to the team for all your help!
Victoria · 22 May 2024
Agent replied · 15 June 2024
Thank you so much for your kind review, Victoria. It has been a pleasure to help!
★★★★★ 5/5
TrustpilotFrom a landlord of a single property
From a landlord of a single property, it was important I had the first time knowledge and felt comfortable. Simon ensured I was kept well informed and that the process was transparent and easy to understand. I'd highly recommend Simon at Linley and Simpson.
Matty · 21 May 2024
Agent replied · 15 June 2024
Thanks for the feedback Matt, it’s always appreciated. I hope we can continue to have a great working relationship with you both for many years!
★★★★★ 5/5
TrustpilotEllie and Mike were so helpful whilst…
Ellie and Mike were so helpful whilst looking for somewhere to live. They had consistent, friendly and speedy communication with me and managed to show me a home before it got put on the market. Thank you!
Rachel · 19 September 2024
Agent replied · 22 October 2024
Thank you for your lovely review! We're so glad to hear that Ellie and Mike provided friendly and speedy communication, and were able to help you find a home before it hit the market. We truly appreciate your kind words, and if you need anything else, we're always here to assist! 😊
★★★★★ 5/5
TrustpilotGreat communication
Chelsea and Ellie were so helpful when finding our new place! They always responded promptly and were so kind and encouraging whilst sorting out deposits etc. They made a potentially very stressful time seem a lot easier and less complicated
Neha · 31 July 2024
Agent replied · 22 October 2024
Best wishes Neha! Hope the move goes smoothly, see you on key collection day! Ellie and Chelsea
★★★★★ 5/5
TrustpilotGreat support and communication from…
Great support and communication from Paula Dunham in organising visits and repairs and maintenance of our rented property. We are impressed with the service from Linley and Simpson.
Liz · 23 May 2026
Agent replied · 29 May 2026
Thank you for your wonderful feedback. We’re delighted to hear that Paula Dunham provided such great support and communication whilst arranging visits, repairs, and maintenance at your property.
It’s fantastic to know that you’ve been impressed with the service from Linley & Simpson, and we’ll be sure to pass your kind comments on to Paula and the wider team. Thank you again for taking the time to leave a review.
★★★★★ 5/5
TrustpilotGreat support
I really appreciate the support of Linley & Simpson in general and especially Mr Takudzwa Murangari in his assistance in regards to my tenancy. Quick responses and regular checks.
Mohammad · 15 May 2026
Agent replied · 29 May 2026
Thank you for your kind feedback. We're so pleased to hear about your positive experience with our team and the support you received regarding your tenancy. We appreciate you sharing this.
★★★★★ 5/5
TrustpilotHouse Purchase
It was a pleasure doing business with Lindley & Simpson. Izzy Dalton was the Estate agent that we mainly dealt with and she was absolutely brilliant. Always pleasant, bubbly, and on the ball. Best regardsGrant SmithThe GablesFreely Lane Bramham
Mr · 16 August 2024
Agent replied · 22 October 2024
Congratulations on your new home Grant, and thank you for the review we really appreciate your positive feedback.
★★★★★ 5/5
TrustpilotGood managing agents for rental properties
Manage two rental properties for us and have done for some time. Easy to deal with, they keep us updated and the maintenance coordination side (Aimee Feltham) is excellent.
CJ · 14 May 2026
Agent replied · 29 May 2026
Thank you so much for your kind feedback. It’s been a pleasure helping and I’m really pleased to hear you’ve found the process easy and well communicated throughout. Thank you again for your continued trust and support.
★★★★★ 5/5
TrustpilotMany thanks
Many thanks to Kate, Megan and Matthew for their professionalism in renting out our Mum’s house. They were all very friendly and efficient with responses which made it a seamless process.
Nicky · 16 December 2024
Agent replied · 26 December 2024
It is amazing to hear what great service you received Nicky, thank you for your review!
★★★★★ 5/5
TrustpilotZak the superstar!
Zak was wonderfully patient! Let myself in to view early and was very polite and informative about the property :) Made the stressful property search a little more pleasant. Keep up the great work Zak, you've got this down pat!
Vox · 26 July 2024
Agent replied · 22 November 2024
Great to hear Zak was helpful and polite , we are pleased you enjoyed the experience!
★★★★★ 5/5
TrustpilotProperty Viewing
Went for a property viewing with the intention to rent. Felt very welcomed into the house. The agent Samuel was professional, showed us around and checked if we had any questions or wanted to look again at anything in particular.
Naomi · 25 July 2024
Agent replied · 22 November 2024
Thank you for the review, happy I could make you feel welcome.
★★★★★ 5/5
TrustpilotBRILLIANT PERSONAL SERVICE
We instructed the North Leeds branch to market and sell our sons flat in Moortown Leeds, David met us at the flat and was very friendly,professional and clearly eager to have our business,The next was Ryan who handled the sale personally ,he was also brilliant,kept us fully updated all the time and answered our queries immediately.They have secured a very good offer for the property subject to contract, they sold it well above what we were expecting and we believe it was due to their presentation of the property and their local knowledge of the area.Ryan even negotiated some internal furniture with the buyer,he went beyond the normal duties of an estate agent.Cannot fault this company although property not secured but can still say that David Reece and Ryan are a credit to the company and we would recommend them without reservationThanks to both
RAY · 29 November 2024
Agent replied · 26 December 2024
Thank you for your kind words Ray! We are glad to hear we have exceeded your expectations.David and Ryan
★★★★★ 5/5
TrustpilotLinley & Simpson
Fabulous team of people who over the last 4 months have tried their hardest to finally get me a lovely rental property in Beverley. Special thanks to Mairi Neale and Eleanor Barron.
David · 28 November 2024
Agent replied · 26 December 2024
We’re so glad to have found you a home you love! It’s our absolute pleasure, enjoy your new home!
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