5/5
GoogleBrilliant service. Sue in Harrogate was so helpful with every silly question I had. Would definitely recommend using Linley and Simpson
Trusted Agent profile · Harrogate
Linley and Simpson Harrogate reviews
★★★★★
2,732 reviews across 2 platforms
12 Albert Street, Harrogate, HG1 1JT
Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,732 reviews on two platforms, including 221 Google reviews rated 4.5.
Reviews
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
Google5/5
Googlevery professional service, quick responses to our emails which, given we needed to move quickly was very much appreciated. From our initial instruction to moving in within 3 days. Great job - thank you
Agent replied · 14 June 2024
Hi Emma, Its great to hear that the process was so quick and easy for you. Ill pass on your review to our branch in Harrogate. Enjoy your new home
5/5
TrustpilotKelly and Kirk greatly helped find…
Kelly and Kirk greatly helped find tenants and arrange all the onboarding that comes with it. No issues!
3/5
TrustpilotThey are good in clients customer…
They are good in clients customer relationships, however, their facility maintenance attitude is poor.
Agent replied · 15 June 2024
Thank you for your honest review!
5/5
TrustpilotVery quick service
Very quick service, viewed property very quickly herd back within days of viewing... excellent.
Agent replied · 15 June 2024
Thanks for taking the time to leave us a positive review!
1/5
TrustpilotMiss lead in the garage area and know…
Miss lead in the garage area and know one took the responsibility for it
Agent replied · 15 June 2024
Our branch have been in contact with you regarding this matter! We are sorry there was a misunderstanding.
5/5
TrustpilotI recently rented a property through…
I recently rented a property through Linley & Simpson and everything went very smoothly. I spoke with Katie Hardstaff, at the Harrogate branch, and she was a pleasure to deal with.Any issues are remedied quickly and effectively. A professional and friendly organisation.
4/5
TrustpilotTom sets an example
Tom sets an example and others in the industry could learn from him. He helped me with my move and was always quick to respond to my queries, informative, friendly and knowledgeable.
Agent replied · 15 June 2024
Thanks for the review HenryLeon GreenCustomer Service Manager
4/5
TrustpilotI had a phone call today to Karen…
I had a phone call today to Karen Jakubovic explaining my situation. She was very supportive and understanding my complex situation for renewal. She was a very lovely person to speak to and offered every help she can. I would thank her soo much to try resolve my complex issue. Thank you very much Karen, you’ve been soo kind to me
1/5
TrustpilotThe worst lettting agent possible!
They were managing agent for my rental property and the level of incompetence, unprofessionalisn, appaling customer service was shocking!Happy to take the fee but not happy to respect the contractual obligations!
Agent replied · 15 June 2024
I am sorry to hear about your experience, Johanna. Linley and Simpson have already sent our final viewpoint and I am sorry you remain dissatisfied. RegardsLeon GreenCustomer Service Manager
5/5
TrustpilotExcellent service
Received regular updates and advice, and my property was let out quickly from going on the market.
5/5
TrustpilotTyla in the Holmfirth Office offers excellent service
Tyla in the Holmfirth office has been most helpful and offers a very professional service. She effectively deals with issues which her colleagues have not and keeps in contact throughout.
Agent replied · 15 June 2024
Thank you for the review, we love to hear how we are doing and its great you have had a 5 star service from usLeon GreenCustomer Service Manager
1/5
TrustpilotDO NOT USE THIS COMPANY AT ALL THEY…
DO NOT USE THIS COMPANY AT ALL THEY WILL RIP YOU OFF IN ANY WAY THEY CAN THE PEOPLE WHO RUN THAT PLACE IS SO PATHETIC VERY BADLY RUN UP THERE OWN BACKSIDES SNOBBY BUM LICKERS AND VERY WOKE
5/5
TrustpilotIt was easy getting an accommodation…
It was easy getting an accommodation and the company is very organised
Agent replied · 15 June 2024
We are so pleased you found it easy to find your new home! Thanks for sharing your positive review.
5/5
GoogleExcellent friendly service from Abi. I would highly recommend the company
Agent replied · 14 June 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us!
1/5
TrustpilotAvoid avoid avoid
Absolutely awful people. Fussy, rude, abrasive and extortionate. Avoid these people at all costs. Do not use this company for anything. There are far better, cheaper and more professional options.
Agent replied · 15 June 2024
Hi Hattie, Sorry you feel this way. Is it possible you can send me more details of your experience with us?Leon GreenCustomer Service Managerleong@linleyandsimpson.co.uk
5/5
TrustpilotHighly recommended
We had a great experience buying our house supported by Andy Bonner and Alix Shaw in the Leeds office. The team was quick to respond and effective to resolve difficulties. The process became easy and fun what we are thankful for. Happy to recommend dealing with this firm.
5/5
GoogleGood experience with Mark.Feeling good with mark and very comfortable
Agent replied · 14 June 2024
Hi Jomal Great to see you. Thanks for your kind words and all the best in your search for a new home Mark
5/5
GoogleAmy W was amazingly warm, friendly and professional throughout the process, communicating regularly with me and others :) Thank You
Agent replied · 14 June 2024
Thank you for your kind words, we are so happy to read that Amy was amazing! We hope you have a lovely day Dolly!
5/5
TrustpilotGood communication and kept up to date…
Good communication and kept up to date with every step.
Agent replied · 15 June 2024
Thank you for your feedback!
5/5
TrustpilotKind and friendly 😊
Kind and friendly 😊 Quick to respond with new information
Agent replied · 15 June 2024
We love your review, thanks for sharing!
1/5
TrustpilotWould avoid where possible
Terrible letting agents from start to finish. Don't even know where to begin with my rant. Still waiting for a refund 9 months down the line. Would just advise all prospective tenants to avoid where possible.
4/5
TrustpilotQuiet accommodating when it comes to…
Quiet accommodating when it comes to concern in house
Agent replied · 15 June 2024
Thanks for your review!
5/5
TrustpilotExcellent advice
Excellent advice, honest and helpful. Honesty the most important.
Agent replied · 15 June 2024
Thanks for your positive review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
