Hunters Harrogate reviews

★★★★★ 1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Lizzy · 13 January 2023

★★★★★ 1/5

Trustpilot

I would never ever used this Company…

I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!

Stephen · 28 October 2025

★★★★★ 5/5

Google

After using an online estate agent for four months, I decided to use a high street agent and opted for Hunters. Matthew was friendly and helpful throughout the selling process and I had an offer made after the first viewing arranged by Hunters. The team in the Harrogate branch were polite and professional and were always at the end of the phone. I would highly recommend!

Emma · 17 June 2019

★★★★★ 5/5

Google

Friendly, helpful and professional. Shona and the team help us sell our flat despite some awkward issues with the lease that caused a stressful delay. The team kept everyone on track right to the end.

Andrew · 18 December 2023

★★★★★ 5/5

Google

I highly recommend Hunters, Chris, Sophie and Sian all work well as a team and each goes out of their way to assist and ensure everything goes smoothly and communication is kept up to date. I trust them completely to manage my property and ensure all parties are looked after. A big thank you.

Theresa · 16 February 2026

★★★★★ 5/5

Trustpilot

Professional Friendly service

Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.

Customer · 8 May 2024

★★★★★ 5/5

Google

I want to express my sincere gratitude to Charlie Torrance, our letting agent, for their outstanding commitment in promptly addressing the reported damaged ceiling issue. Their proactive approach and effective communication ensured that the necessary actions were taken, leading to the repair being completed before Christmas. From the initial report to the resolution, Charlie's professionalism and clear communication made the entire process smooth and efficient. Their dedication to resolving the matter swiftly made a significant difference and alleviated any concerns I had. I am truly appreciative of Charlie's exemplary service and their efforts in coordinating with the landlord to ensure this issue was resolved promptly. Thank you for your exceptional assistance and profesionali throughout

Billy · 17 January 2024

★★★★★ 5/5

Google

We used an online estate agent to sell (won't do it again!) and bought through Hunters. I've moved many times and always get frustrated by the unfulfilled promises given by estate agents. Hunters were, without doubt, the best agents I have ever dealt with. They kept us fully updated and always did it professionally and courteously. Excellent customer service. Special thanks to James and Hannah!

Helen · 17 June 2018

★★★★★ 4/5

Trustpilot

Hunters Estate - Demi May

Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi

Indi · 15 July 2023

★★★★★ 1/5

Trustpilot

Just shocked at how I have been treated...

Quite possibly the worst estate agents I have had the displeasure of dealing with. Took them 3 weeks to acknowledge that I was looking to rent, then after 2 viewings they didn't even tell me the landlord had decided to not rent the flats anymore. To add insult to injury they didn't even cross sell to show me other properties they have. I would like to say I am shocked but I am not. I will never use them ever... EVER!

Derek · 22 May 2025

★★★★★ 5/5

Google

I cannot praise Aimee enough for her perseverance in trying to get the house purchase over the line. I think we both felt like banging the solicitors heads together at one point but she continued to chase them down and finally we got there. Thank you so much Aimee.PositiveResponsiveness, Professionalism

Leon · 16 June 2022

★★★★★ 5/5

Google

We have recently sold our house through Hunters and the experience was excellent from start to finish. James Thorn led the process, but the entire team was extremely professional, dealing with all queries in a timely manner and making sure we were fully informed at all stages. From producing the sales brochure to dealing with viewings, to handling the sale itself, everything was done expertly. I have no reservations in wholeheartedly recommending Hunters Estate and Lettings Agents to anyone looking to sell, buy or rent a property in the Harrogate area.

Damian · 18 December 2023

★★★★★ 5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.

Janet · 26 March 2026

★★★★★ 5/5

Trustpilot

The Amazing Sandra

I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)

Arshad · 2 August 2022

★★★★★ 5/5

Trustpilot

My brother and I contacted Hunters…

My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.

Cancer · 26 July 2022

★★★★★ 5/5

Google

Yesterday Chloe Morris visited and gave a valuation. Here visit was preceded by a notification of time and date. The property inspection was completed to my complete satisfaction in both a friendly and professional manner. Thank you Chloe

Colin · 16 June 2023

★★★★★ 5/5

Google

I have used Hunters Lettings Harrogate for 10 years now, so have had dealings with a few agents over the years. Our recent dealings, to let a property did not disappoint. Chris and Sophie Collins at the Harrogate agency dealt with me ( techno Phobic) professionally and supportively . and a successful outcome all round with thanks.Just one comment, nothing to do with Chris and Sophie, I found the letting fees high.

CAROL · 28 July 2025

★★★★★ 5/5

Google

I have recently moved into a new property for the first time, Jamie at Hunters Harrogate was fantastic he took care of everything for me as It was my first time moving. My experience was completely stress free and enjoyable I would definitely recommend Hunters to anybody looking to move! Thanks again Jamie.PositiveProfessionalism

Oliver · 27 August 2021

★★★★★ 5/5

Trustpilot

I recently sold 3 houses with Hunters…

I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers

Anthony · 24 May 2022

★★★★★ 1/5

Trustpilot

I would give zero it i could

I would give zero it i could. In disrepair for two years. Dont know were to start. Electics, mould, guttering, blocked toilets, firealarms. Dog poo on the floor when moving in. Overgrown ivy on the walls etc etc. im begging you dont rent from them. Fail to attend apointments etc

Jennifer · 10 February 2026

★★★★★ 5/5

Google

A big thank you to all the team at Hunters in Harrogate. With special thanks to Aimee, she couldn't have been more supportive and helpful throughout the sale of our property. The team are extremely professional and kept us up to date throughout the whole process. I would highly recommend Hunters!PositiveResponsiveness, Quality, Professionalism

Sarah · 16 June 2021

★★★★★ 5/5

Google

Charlie was great! Was very helpful, flexible and responsive making the whole process more enjoyable for first time renters :)

Anna · 10 June 2024

★★★★★ 5/5

Trustpilot

I would highly recommend this Estate…

I would highly recommend this Estate Agent who helped us sell our flat. We all knew how difficult and hard to sell a flat now adays, let alone is a high rise building. I would personally recommend Jabjeet one of the estate agent who assist us sell our flat. who is a very professional, responsive and attentive to details. His skills and hard working & enthusiastic attitude helped us find a buyer and deliver what we are expecting and more. I highly recommend him as a Estate Agent who is focus to meet the clients expectations and within the time frame deadline. He is driven and passionate to his profession. And what we like about him is he communicate and respond to us asap, He guide us along the way of the process of selling our property. Thank you Hunter Agent for your support through out the process. And thanks for sending us Jabjeet as our Agent, he is truly a great asset to your company. We are super happy with his service.Mr & Mrs. Reyes & Family

Belinda · 19 February 2022

★★★★★ 1/5

Trustpilot

Not professional

What to say, utterly unprofessional estate agent. Some properties are for sale in ivyhouse road that we like to view, seen it in Zoopla. And was told that property is sold couple of weeks ago, off hand. I am sure as an agent they have access to the account and very easy to put it STC, rather than making people running around.

Ibnul · 30 October 2023