Trusted Agent profile · Harrogate
★★★★★
787 reviews across 2 platforms
3 Regent House, 13-15 Albert Street, Harrogate, HG1 1JX
Hunters's office in Harrogate, at 3 Regent House, is rated 3.0 out of 5 across 787 reviews on two platforms, including 241 Google reviews rated 4.7.
Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
1/5
TrustpilotPoor experience
Poor experience, saw a house, rang up the same day it had been listed, told me I was the only person interested and that I could view it Saturday afternoon! 9am next morning he said it had sold wouldn’t let me view!! A lot of lies and mis- guidance!! Poor customer service. Not a good agent at all!!
5/5
TrustpilotAbsolutely fantastic team at castleford…
Absolutely fantastic team at castleford helpful from beginning to end sped the process up really good
5/5
TrustpilotExcellent experience with Hunters
I had an excellent experience with Hunters/ the Lettings Agency in Greenwich, London. Shane (Senior Negotiator) is extremely helpful, very friendly and highly professional. Shane offered excellent customer service.Also very transparent and no hidden charges at Hunters. Based on my personal experience with Shane at Hunters I would highly recommend Hunters. Thank you, Klaus
1/5
TrustpilotAbsolutely useless
Absolutely useless, caused a whole chain to collapse, never take calls never respond to emails! I'd avoid as much as possible and if your chain has them involved I wouldn't accept an offer, complete clowns
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
5/5
GoogleFantastic estate agents, everything is handled quickly and professionally and we got great results very early on with viewings. Highly recommended.
1/5
TrustpilotDisgusting customer service
Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.
1/5
TrustpilotWe are absolutely disgusted with the…
We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.
5/5
TrustpilotThe world needs a new way of not…
The world needs a new way of not forgetting the Holocaust. We have had numerous documentaries and historical fiction films and tv shows to learn from. And now we have a SENSATIONAL show that will awaken us and keep the conversation of anti Semitism, racism and the plights if all disenfranchised groups of the world at the forefront.
1/5
TrustpilotSo unprofessional
Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help
1/5
TrustpilotRude, incompetent and pushy
Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.
5/5
GoogleGreat communication nice people
Many thanks for leaving us a 5-star rating. It's great to see that you have been pleased with our service. Kind Regards, Hunters Harrogate.
5/5
GoogleI was stranded and I needed accommodation as soon as possible bcos I’m starting my new job. Hunters processed my checks within the possible shortest time. They r very reliable
1/5
TrustpilotTerrible management
Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop
1/5
TrustpilotIf I could give them a minus score I…
If I could give them a minus score I would , awful customer service. To name a few employees who work there Dominika , Monika , Amrit Gosal are absolutely atrocious and so unprofessional. I would not waste your time with this estate agent!!
1/5
TrustpilotHunters stoke Newington N16 the worst
Hunters stoke Newington N16 the worst. Bunch of unscrupulous agents and staff. They are rude and helpful and do not deal with complaints in a professional manner at all. They were selling and letting my property at the same time and were just useless at both Both sales and lettings staff are incompetent Do not use either
5/5
GoogleThe Hunters lettings service was fantastic. Rachel assisted me being very professional at all times. I will definitely work with them again in the near future.
Hello Maria, thank you so much for your glowing review - we are pleased you have been impressed with the service provided by Rachel!
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
5/5
GoogleSuperb service received by Jamie at Hunters. Very professional, courtesy and attentive. Would recommend their services to any landlord.PositiveProfessionalism
Thank you for your lovely review, Kamran. We're so pleased you were happy with the service provided by Jamie in our lettings team. We really appreciate your feedback - don't hesitate to contact us should you need our assistance again in the future!
5/5
TrustpilotHaving recently sold and purchased a…
Having recently sold and purchased a house with Hunters I found them to be extremely helpful, they answered every question I had with ease and no task for was too much. They made the sale and purchase less stressful. I was very happy with the level of service we received.
1/5
TrustpilotVery unprofessional company
Very unprofessional company who bully young tenants into doing their dirty work for them to give them less work to do for the next tenants. Very unhelpful and ignorant staff who work in the offices who dont even Acknowledge that you're there when you walk in. Would recommend avoiding dealing with these at all costs.
5/5
GoogleThank you very much Rachel! The move in process was easy and smooth, Excellent customer service always very helpful and friendly . Recommended 100%!
Thank you Manu for your kind review - we really appreciate your comments and wish you a happy tenancy in your new home!
5/5
GoogleHad a great experience working with Aimee Tooke at Hunters. She was a pleasure to work with and made the rental process much more positive for us. We were relocating internationally and had some challenging logistics to address - she went out of her way to help us figure it out. Highly recommend!
5/5
Trustpilotsold with in two days
my home was sold just two days after hunters took over the sale,fantastic people to talk to, very understanding of your situation and take the stress out of selling,
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's Harrogate office has 787 reviews across two platforms: 241 on Google, 546 on Trustpilot (across the whole business).
Hunters Harrogate is rated 3.0 out of 5 across all 787 reviews, and 4.7 out of 5 on Google from 241 reviews.
Hunters Harrogate, 3 Regent House, 13-15 Albert Street, Harrogate, HG1 1JX.
