1/5
allAgentsStill no returned
It has been 6 weeks since we left the rental property and we still haven’t received back the undisputed amount of our deposit.
Trusted Agent profile · Harpenden
Frost's Estate Agents Harpenden reviews
★★★★★
306 reviews across 2 platforms
6a Leyton Road, Harpenden, AL5 2TL
Part of Frost's Estate Agents, see every office.
Frost's Estate Agents's office in Harpenden, at 6a Leyton Road, is rated 4.7 out of 5 across 306 reviews on two platforms, including 239 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Frost's Estate Agents won in 2026.
Awards
The Trusted Agent 2026 results for Frost's Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Harpenden office, from every platform, shown as written. First names only.
allAgents2/5
allAgentsShockingly poor service. I am
Shockingly poor service. I am a practising estate agent myself and I was appalled at the time it took them to do basic tasks like put an offer forward, attend viewings, provide information. I would not reccommend this agency to others.
5/5
GoogleFirst Class service +++++thank you very much
Agent replied · 6 July 2023
Hi Riccardo please accept our apologies for the late response we really appreciate your feedback.
4/5
allAgentsTrudie really helped to get a
Trudie really helped to get a difficult sale through on my property. She was patient and always offering to help. I didn't get as much money as I would have liked but that is due to the market conditions.
5/5
allAgentsFrost's were prompt with
Frost's were prompt with taking the photographs and putting the sales details on the website. Within 2 weeks we had over 10 viewings and accepted an offer. We would be happy to recommend Frost's and would use them again.
4/5
GoogleFriendly, communicative estate agency.
Agent replied · 6 July 2023
Thank you Fabienne we are grateful for the feedback
5/5
allAgentsPainless experience and good
My partner and I found Rose to be extremely helpful, as well as friendly and readily available for any questions/issues. She made the experience of finding a new home to move into easy and painless.
5/5
allAgentsFrosts have provided me with
Frosts have provided me with a professional, personable and efficient service throughout my recent enquires. They have been an invaluable source of advice, as has their mortgage advisor; I am very grateful to them.
5/5
allAgentsSale
Excellent service and advice from Sales Team at Frosts. Kept well informed throughout by Ella, our Sales Progressor, who responded quickly and professionally to all issues. Highly recommended
5/5
allAgentsThey were very good at
They were very good at achieving the final sale despite a challenging buyer's solicitor. John Lawrence in particular was very helpful and I would have no hesitation in recommending.
1/5
allAgentsBy far the worst local
By far the worst local agent, never call back, lie, bully and mislead. DO NOT USE. By far the worst local agent, never call back, etc. Do not use.
5/5
allAgentsGreat
Competent professional who went above and beyond to ensure a speedy turn around. Open & clear communication from outset. very pleased with service...
5/5
allAgentsVery professional helpful and
Very professional helpful and friendly team from the beginning kept me updated throughout process big thank you to all specially Elsaida and Trudie
5/5
allAgentsEfficient and
Quick sale. Achieved best price. Kept the chain together and kept me informed. Empathetic. About as painless as house moving can be.
4/5
GoogleGood service
5/5
GoogleRating only, no written review.
Agent replied · 28 August 2024
Thank you for leaving a five star review!
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 6 July 2023
Thank you Nina for your 5 star review.
5/5
GoogleRating only, no written review.
Agent replied · 6 July 2023
Thank you Miss H Fryer we really appreciate the feedback
4/5
GoogleVery helpful
Agent replied · 6 July 2023
Thank you Paul we will continue to work hard to try and justify a 5 star :)
4/5
GoogleRating only, no written review.
Agent replied · 6 July 2023
Hi Rumbi thank you for leaving a rating we always aspire to 5 stars so we hope that we can work hard to get one in the future
5/5
GoogleRating only, no written review.
Agent replied · 6 July 2023
Thank you Lydia
5/5
GoogleRating only, no written review.
Agent replied · 6 July 2023
Thank you Amy
5/5
GoogleRating only, no written review.
Agent replied · 6 July 2023
Thanks Neil
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Frost's Estate Agents Harpenden
Has Frost's Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Frost's Estate Agents, Harpenden won Gold; Frost's Estate Agents, St Albans won Platinum; Frost's Estate Agents, Marshalswick won Gold.
