5/5
TrustpilotExcellent company
Excellent company, quick and simple in sorting everything out with moving. Had no trouble whatsoever.
Agent replied · 29 October 2023
Thank you for your review Michael!
Trusted Agent profile · Harlow
Simple Life Base at Newhall reviews in Harlow
★★★★★
1,173 reviews across 1 platform
Barnfield Way, Harlow, CM17 9TN
Simple Life's office in Harlow, at Barnfield Way, is rated 3.8 out of 5 across 1,173 reviews on 1 platform.
Reviews
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThe homes as a product is really good
The homes as a product is really good. But the agents they just don’t really care.
Agent replied · 29 October 2023
Hi Gus,We are pleased to hear that you’re happy with your home but we’re sorry to hear that you are not satisfied with the service provided. We have tried to get hold of you a few times this week to find out where we have fallen down and in order to improve our services but we have been unable to reach you. In order for us to help you, please could you give our Head of BTR a call back at a time convenient for you.
5/5
TrustpilotVery easy to speak to and the girls…
Very easy to speak to and the girls have been very helpful
Agent replied · 29 October 2023
Thank you for your brilliant review Jack!
5/5
TrustpilotWon’t be moving
Been a simple life tenant for 9 months now.... best landlord by far couldn’t ask for more.
Agent replied · 29 October 2023
That's such a wonderful review Jennifer, thank you so much. We're so happy to hear you're really enjoying being a Simple Life resident!
5/5
TrustpilotLetting assistance
They were very helpful and available whenever we needed assistance
Agent replied · 29 October 2023
Thank you for your wonderful review! We're pleased to hear that you've had a brilliant experience with us!
4/5
TrustpilotSimple life are a great company…
Simple life are a great company beautiful houses always there for any maintenance issues
Agent replied · 29 October 2023
Thank you for your review Richard!
5/5
TrustpilotThat’s excellent
That’s excellent , quick answer, we love it
Agent replied · 29 October 2023
Thank you for your review Marli!
5/5
TrustpilotBrilliant homes and brill service…
Brilliant homes and brill service especially from George who has been fab with all queries I’ve had
Agent replied · 29 October 2023
Thank you for taking the time to leave a review. We're delighted to hear that you're happy with your home and our customer service! We will make sure that George receives a copy of your compliments.
5/5
TrustpilotBrilliant couldn’t be happier with the…
Brilliant couldn’t be happier with the whole process would highly recommend
Agent replied · 29 October 2023
Thank you for your review Jack!
3/5
TrustpilotApart from giving us the wrong plot…
Apart from giving us the wrong plot that we didn’t reserve. everything else was fantastic.
Agent replied · 29 October 2023
Hello,Thank you for your review!I’ve taken a look in to your records and spoken to the lettings team and it does appear that the wrong plot was reserved for you initially, which was completely down to human error and we’re very sorry for this. I am pleased to see that as soon as this was spotted, the situation was resolved and everything was updated to your desired plot.Despite this, we are pleased to hear that you’ve had a really good experience with us and we hope you’re settling in well at your new home.
5/5
TrustpilotThe service from Simple Life Homes was…
The team at Simple Life Homes are very professional and efficient.
Agent replied · 29 October 2023
Hi Kerry, thank you so much for your review!
5/5
TrustpilotSpeedy responded and very helpful.
Quick response and very helpful
Agent replied · 29 October 2023
Thank you for your review!
5/5
TrustpilotAwesome property and customer care was…
Awesome property and customer care was top notch. Thank you for the welcome package
Agent replied · 29 October 2023
Thank you for taking the time to comment Rhamses! We hope you're feeling at home already.
5/5
TrustpilotFantastic service
Fantastic service, professional throughout our moving in process and nothing was too much to ask.
Agent replied · 29 October 2023
Thank you for sharing your wonderful experience with us Steven!
4/5
TrustpilotThank you kate peel
Thank you kate peel! For a job well done,you never get tired of my calls.
Agent replied · 29 October 2023
Thank you so much for sharing! We're always here to help! We will make Kate aware of your lovely comments.
5/5
TrustpilotExcellent communication and extremely…
Excellent communication and extremely efficient. Would highly recommend
Agent replied · 29 October 2023
Thank you for taking the time to write us a review Dominic!
5/5
TrustpilotThankyou to Catalina for her work in…
Thankyou to Catalina for her work in putting us forward for our dream move.
Agent replied · 29 October 2023
Thank you for your review Margaret! We're delighted to hear you feel this way about your new home! We will make sure that Catalina gets a copy of your review.
5/5
TrustpilotVery easy and efficient to deal with…
Very easy and efficient to deal with when finding our new rental home.
Agent replied · 29 October 2023
Thank you so much for sharing Jonna!
1/5
Trustpilot😭😭
😭😭😭😭 we can’t have the house
Agent replied · 29 October 2023
Hi Marli, We’re sorry to hear of your disappointment. Due to GDPR, we are unable to disclose further information around your application over Trust Pilot. I believe the team have discussed the situation with you over the phone and they would be happy to go over any further details if you’d like to give them a call.
5/5
TrustpilotSimple
Simple!! So far so good, just waiting on the property to be finished..
Agent replied · 29 October 2023
Thank you for your review Natasha! Pleased that everything has been made simple for you!
1/5
TrustpilotStay away from this Company. For your own good!
The worst company on earth! Stay away! They will give you a rotten property and won’t do anything about it! If you want to have peace of mind steep clear!
5/5
TrustpilotI had jade help me and she has been so…
I had jade help me and she has been so helpful reallt friendly
Agent replied · 29 October 2023
Hi Nicole, Thank you for your feedback. We will make sure that Jade gets a copy of your compliments!
5/5
TrustpilotKind and helpful can’t wait to move in
Lovely homes can’t wait to move in
Agent replied · 29 October 2023
Thank you for your review Elizabeth!
5/5
TrustpilotAll good so far
All good so far, no conplaints at all everything is going smoothly:)
Agent replied · 29 October 2023
Thank you for sharing Lewis!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
