Trusted Agent profile · Harlow

Simple Life Base at Newhall reviews in Harlow

3.8

★★★★★ Good

1,173 reviews across 1 platform

Barnfield Way, Harlow, CM17 9TN

Simple Life's office in Harlow, at Barnfield Way, is rated 3.8 out of 5 across 1,173 reviews on 1 platform.

Trustpilot logo

1,173

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews

Every review we hold for the Harlow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Simple Life made it simple to move to…

Simple Life made it simple to move to our home . Thank you for the assistance everything was efficient

Khanyisa · 28 September 2021

Agent replied · 29 October 2023

Thank you Khanyisa! We're glad you're settling in well and we wish you many happy memories in your new home.

4/5

Trustpilot

A lovely Lady named Katie prompty dealt…

A lovely Lady named Katie prompty dealt with our application prcoess and made herself available to answer any questions we had.

Tom · 29 April 2021

Agent replied · 29 October 2023

Hi Tom, thank you for taking the time to leave a review. We're really pleased to hear your positive feedback.

5/5

Trustpilot

Excellent customer service and very…

Excellent customer service and very efficient and timely with any queries. Highly recommend company.

Karen · 11 May 2022

Agent replied · 29 October 2023

Thank you Karen!

5/5

Trustpilot

Amazing

Very quick and efficient! Couldn’t recommend them enough, they have made the moving experience so much stress free!! Thank you!

Lollipop96x · 20 May 2021

Agent replied · 29 October 2023

Thank you so much for your great review and recommendation!

5/5

Trustpilot

I have been happy with the…

I have been happy with the communication and advice I have recieved and being kept in the loop with things progressing

Viv · 12 February 2021

Agent replied · 29 October 2023

Hi Viv,Thank you for your review. We're pleased to hear that you feel you have been kept up to date and you're happy with the information you have been receiving to date.

5/5

Trustpilot

Step ahead of the rest

Great team good information super support excellent result

Ebrahim · 21 December 2022

Agent replied · 29 October 2023

That's brilliant to hear! Thank you so much for your review!

5/5

Trustpilot

Great Service

Fantastic service from the very first call to getting our keys to our house.

Toni · 29 March 2022

Agent replied · 29 October 2023

Great to hear, thank you Toni! We hope you're feeling settled already.

5/5

Trustpilot

Good quality construction of house and…

Good quality construction of house and well located

Junaid · 7 December 2022

Agent replied · 29 October 2023

Thank you for your review Junaid! We're delighted to hear that you're happy with your home!

5/5

Trustpilot

In the process of renting an apartment.

In the process of renting an apartment.Excellent service so far.Efficient and Professional.

Michelle · 29 June 2022

Agent replied · 29 October 2023

Thank you for your review Michelle! Look forward to getting you moved in!

5/5

Trustpilot

Easy to deal with

Easy to deal with. All steps of the process we’re straight forward. Would highly recommend

Philip · 22 January 2022

Agent replied · 29 October 2023

Thank you Philip!

5/5

Trustpilot

Very helpful and professional team

Very helpful and professional team. I'll refer all my colleagues to rent through simple life.

Ahmed · 17 January 2022

Agent replied · 29 October 2023

That's fantastic! Thank you for sharing Ahmed!

2/5

Trustpilot

Very difficult to get hold of

Very difficult to get hold of. Almost gave up as phone just rings and rings and rings.

Sue · 16 September 2021

Agent replied · 29 October 2023

Hi Sue, Thank you for making us aware of the situation and we're sorry to hear you have had difficulty getting hold of us. We have double checked our phone records and we can see our recent call to you, but there are no records of your calls to us. We can also confirm that the current phone system in place will only call for a certain period before going to a voicemail, so it shouldn't ring continuously. I believe our Head of Build to Rent has been in contact with you to reconfirm the number that is being used.

5/5

Trustpilot

Very positive experience

Very positive experience, the house is very beautiful and the team is very professional. I recommend it :)

Katalin · 8 July 2021

Agent replied · 29 October 2023

Thank you so much for taking the time to write a review Katalin and thank you for your recommendation!

5/5

Trustpilot

Easy process

Easy process, communication is fast

Kimberly · 2 March 2023

Agent replied · 29 October 2023

Thank you for your review Kimberly!

5/5

Trustpilot

Couldn’t ask for a better company

Couldn’t ask for a better company, always willing to help and they have great customer service. Definitely recommend!!

Mr · 21 June 2021

Agent replied · 29 October 2023

Thank you for sharing your excellent experience with us Jordan, it is really appreciated!

5/5

Trustpilot

Still waiting to hear if my references…

Still waiting to hear if my references have been successful for my house, cannot wait very excited x

Sophie · 21 June 2021

Agent replied · 29 October 2023

Hi Sophie! Thank you for your review! We're looking forward to getting you moved in!

5/5

Trustpilot

Really appreciated the service from Rebecca

Really appreciated the service from Rebecca Evans. She is so helpful and quick response.

Esther · 17 February 2022

Agent replied · 29 October 2023

Thank you Esther for your review! We will make sure that Rebecca gets a copy of your feedback.

4/5

Trustpilot

Reporting issues.

Efficient response and action from Rodolfo as always.

Amy · 8 November 2022

Agent replied · 29 October 2023

Thank you for your kind feedback Amy!

5/5

Trustpilot

Great customer service

Great customer service, fast service and extremely helpful. Cannot wait to move into our new home 🏡

Laurren · 16 August 2021

Agent replied · 29 October 2023

Thank you Lauren! We're pleased to hear it and looking forward to getting you moved in!

4/5

Trustpilot

Very efficient staff

Very efficient staff, very keen to get letting done smoothly and easily. I am very happy with their services

Parmina · 25 March 2021

Agent replied · 29 October 2023

Thank you for taking the time to leave us a review Parmina. We work hard to make the lettings process very simple and easy so we're really happy to hear you're feedback.

5/5

Trustpilot

Was a very straight forward process

Was a very straight forward process, they kept in touch and gave frequent updates! Highly recommend

Sheri-Leigh · 19 October 2021

Agent replied · 29 October 2023

Thank you Sheri-Leigh. We're really pleased to hear you would highly recommend us!

5/5

Trustpilot

very good cooperation so far everything…

very good cooperation so far everything goes as planned

Kamil · 8 September 2022

Agent replied · 29 October 2023

Thank you so much for your review Kamil!

5/5

Trustpilot

Very good and professional staff from…

Very good and professional staff from start to finish couldn't ask for more fab service.

Mark · 9 November 2021

Agent replied · 29 October 2023

Thank you Mark, that's wonderful to read!

5/5

Trustpilot

Viewing agent and office agents were…

Viewing agent and office agents were fantastic service was superb would go through you guys any time

Bob · 2 July 2021

Agent replied · 29 October 2023

Thank you Bob! We're pleased to hear it! :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent