Every review we hold for the Harlow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSimple Life made it simple to move to…
Simple Life made it simple to move to our home . Thank you for the assistance everything was efficient
Khanyisa · 28 September 2021
Agent replied · 29 October 2023
Thank you Khanyisa! We're glad you're settling in well and we wish you many happy memories in your new home.
★★★★★ 4/5
TrustpilotA lovely Lady named Katie prompty dealt…
A lovely Lady named Katie prompty dealt with our application prcoess and made herself available to answer any questions we had.
Tom · 29 April 2021
Agent replied · 29 October 2023
Hi Tom, thank you for taking the time to leave a review. We're really pleased to hear your positive feedback.
★★★★★ 5/5
TrustpilotExcellent customer service and very…
Excellent customer service and very efficient and timely with any queries. Highly recommend company.
Karen · 11 May 2022
Agent replied · 29 October 2023
Thank you Karen!
★★★★★ 5/5
TrustpilotAmazing
Very quick and efficient! Couldn’t recommend them enough, they have made the moving experience so much stress free!! Thank you!
Lollipop96x · 20 May 2021
Agent replied · 29 October 2023
Thank you so much for your great review and recommendation!
★★★★★ 5/5
TrustpilotI have been happy with the…
I have been happy with the communication and advice I have recieved and being kept in the loop with things progressing
Viv · 12 February 2021
Agent replied · 29 October 2023
Hi Viv,Thank you for your review. We're pleased to hear that you feel you have been kept up to date and you're happy with the information you have been receiving to date.
★★★★★ 5/5
TrustpilotStep ahead of the rest
Great team good information super support excellent result
Ebrahim · 21 December 2022
Agent replied · 29 October 2023
That's brilliant to hear! Thank you so much for your review!
★★★★★ 5/5
TrustpilotGreat Service
Fantastic service from the very first call to getting our keys to our house.
Toni · 29 March 2022
Agent replied · 29 October 2023
Great to hear, thank you Toni! We hope you're feeling settled already.
★★★★★ 5/5
TrustpilotGood quality construction of house and…
Good quality construction of house and well located
Junaid · 7 December 2022
Agent replied · 29 October 2023
Thank you for your review Junaid! We're delighted to hear that you're happy with your home!
★★★★★ 5/5
TrustpilotIn the process of renting an apartment.
In the process of renting an apartment.Excellent service so far.Efficient and Professional.
Michelle · 29 June 2022
Agent replied · 29 October 2023
Thank you for your review Michelle! Look forward to getting you moved in!
★★★★★ 5/5
TrustpilotEasy to deal with
Easy to deal with. All steps of the process we’re straight forward. Would highly recommend
Philip · 22 January 2022
Agent replied · 29 October 2023
Thank you Philip!
★★★★★ 5/5
TrustpilotVery helpful and professional team
Very helpful and professional team. I'll refer all my colleagues to rent through simple life.
Ahmed · 17 January 2022
Agent replied · 29 October 2023
That's fantastic! Thank you for sharing Ahmed!
★★★★★ 2/5
TrustpilotVery difficult to get hold of
Very difficult to get hold of. Almost gave up as phone just rings and rings and rings.
Sue · 16 September 2021
Agent replied · 29 October 2023
Hi Sue, Thank you for making us aware of the situation and we're sorry to hear you have had difficulty getting hold of us. We have double checked our phone records and we can see our recent call to you, but there are no records of your calls to us. We can also confirm that the current phone system in place will only call for a certain period before going to a voicemail, so it shouldn't ring continuously. I believe our Head of Build to Rent has been in contact with you to reconfirm the number that is being used.
★★★★★ 5/5
TrustpilotVery positive experience
Very positive experience, the house is very beautiful and the team is very professional. I recommend it :)
Katalin · 8 July 2021
Agent replied · 29 October 2023
Thank you so much for taking the time to write a review Katalin and thank you for your recommendation!
★★★★★ 5/5
TrustpilotEasy process
Easy process, communication is fast
Kimberly · 2 March 2023
Agent replied · 29 October 2023
Thank you for your review Kimberly!
★★★★★ 5/5
TrustpilotCouldn’t ask for a better company
Couldn’t ask for a better company, always willing to help and they have great customer service. Definitely recommend!!
Mr · 21 June 2021
Agent replied · 29 October 2023
Thank you for sharing your excellent experience with us Jordan, it is really appreciated!
★★★★★ 5/5
TrustpilotStill waiting to hear if my references…
Still waiting to hear if my references have been successful for my house, cannot wait very excited x
Sophie · 21 June 2021
Agent replied · 29 October 2023
Hi Sophie! Thank you for your review! We're looking forward to getting you moved in!
★★★★★ 5/5
TrustpilotReally appreciated the service from Rebecca
Really appreciated the service from Rebecca Evans. She is so helpful and quick response.
Esther · 17 February 2022
Agent replied · 29 October 2023
Thank you Esther for your review! We will make sure that Rebecca gets a copy of your feedback.
★★★★★ 4/5
TrustpilotReporting issues.
Efficient response and action from Rodolfo as always.
Amy · 8 November 2022
Agent replied · 29 October 2023
Thank you for your kind feedback Amy!
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service, fast service and extremely helpful. Cannot wait to move into our new home 🏡
Laurren · 16 August 2021
Agent replied · 29 October 2023
Thank you Lauren! We're pleased to hear it and looking forward to getting you moved in!
★★★★★ 4/5
TrustpilotVery efficient staff
Very efficient staff, very keen to get letting done smoothly and easily. I am very happy with their services
Parmina · 25 March 2021
Agent replied · 29 October 2023
Thank you for taking the time to leave us a review Parmina. We work hard to make the lettings process very simple and easy so we're really happy to hear you're feedback.
★★★★★ 5/5
TrustpilotWas a very straight forward process
Was a very straight forward process, they kept in touch and gave frequent updates! Highly recommend
Sheri-Leigh · 19 October 2021
Agent replied · 29 October 2023
Thank you Sheri-Leigh. We're really pleased to hear you would highly recommend us!
★★★★★ 5/5
Trustpilotvery good cooperation so far everything…
very good cooperation so far everything goes as planned
Kamil · 8 September 2022
Agent replied · 29 October 2023
Thank you so much for your review Kamil!
★★★★★ 5/5
TrustpilotVery good and professional staff from…
Very good and professional staff from start to finish couldn't ask for more fab service.
Mark · 9 November 2021
Agent replied · 29 October 2023
Thank you Mark, that's wonderful to read!
★★★★★ 5/5
TrustpilotViewing agent and office agents were…
Viewing agent and office agents were fantastic service was superb would go through you guys any time
Bob · 2 July 2021
Agent replied · 29 October 2023
Thank you Bob! We're pleased to hear it! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.