Trusted Agent profile · Harlow
★★★★★
1,173 reviews across 1 platform
Barnfield Way, Harlow, CM17 9TN
Simple Life's office in Harlow, at Barnfield Way, is rated 3.8 out of 5 across 1,173 reviews on 1 platform.
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
5/5
TrustpilotBrilliant team and very helpful and…
Brilliant team and very helpful and honest.Helped us to get our house and put through quick. Very helpful to us thank you so much for all your help many thanks
Thank you Isabelle, it is our pleasure! Enjoy your new home!
4/5
TrustpilotThe house is lovely had a few issues…
The house is lovely had a few issues but normally fixed quite quickly over all really happy with the house and simple life have been very good at fixing any issues
Hi Michaela, thank you for taking the time to leave a review! It's great to see that you're happy with the service provided and the team have been able to fix any issues promptly for you!
5/5
TrustpilotExcellent service from Jade at Simple…
Excellent service from Jade at Simple Life. Very friendly on the phone, sent requested information by email straight away as promised which enabled us to quickly secure our lovely new home. Highly recommend Simple Life
Thank you so much for your review Fi! We will make sure that Jade is made aware of your lovely comments!
1/5
TrustpilotI've had little to no communication…
I've had little to no communication other than asking for the deposit,moving date less than 8 days away... this is a bit shabby and worrying but I've paid 190 un refunded deposit.
Hi Patrick,We’re disappointed to read that you are not happy with the amount of communication received. We can see that upon paying your reservation fee the team sent you your draft tenancy agreement and your referencing forms on the same day. The referencing stage can take a few weeks to ascertain all the information and checks required from sources you have provided to us, so we would ordinarily expect your referencing to be complete any day now ready for when you move in. Our Head of BTR has tried to call you this week to reassure you that everything is in hand and on track. If you would like to discuss this further, then please feel free to give him a call back on the number provided.
5/5
TrustpilotNothing but helpful
Nothing but helpful, Lucy has helped me and my wife move into our brand new home with ease and kept us up to date all the way. Very happy with the process
Thank you for your lovely review Michael. We will pass on your praise to Lucy!
5/5
TrustpilotExcellent service!
The team were absolutely fantastic, patient and very professional in helping me move into my new home!Lucy in particular, always at the end of the phone and very helpful!Highly recommend simple life !!!Gary
Thank you Gary! This is great to read! We will send a copy of your compliments to Lucy. We hope you're all settled and enjoying your new home.
5/5
TrustpilotAmazing experience
Amazing experience. Moved to my new home as planned whilst being in touch with them for all of my question. I'll definitely recommend this agency to my friend's and colleagues.
Thank you Goran! We're delighted to hear that your move went smoothly and you're happy with our service.
5/5
Trustpilotmanchester
Although there is a bit frustrated before Adam reaching out to us, but Adam did a great job for us hopefully we can move in next month with no more big problem.
Hi Shing, thank you for your review. We're pleased we managed to get you sorted with a new Simple Life home and we look forward to moving you in.
5/5
TrustpilotOverall - Outstanding!
The staff were superb in getting the application process moving as quickly and as smoothly as possible. From start to finish; professional, approachable and friendly! Outstanding!
Thank you for your review Zarkander! We hope you enjoy your new home!
5/5
TrustpilotA brilliant company to deal with
A brilliant company to deal with, kept us in the loop all the way through our process. Huge thanks to all involved, you’ve made our year !!!!
What a lovely review to read, thank you David!
5/5
TrustpilotVery profession the bloke sorted the…
Very profession the bloke sorted the problem nearly immediately and also assisted with help for my boiler to thankyou Rodolfo Pettinato
Thank you for your review Justin!
5/5
TrustpilotBrilliant service Jack thanks a lot…
Brilliant service Jack thanks a lot mate 🍻
Thank you so much Ryan!
5/5
TrustpilotThe house was very neat and clean and…
The house was very neat and clean and they gave us a welcome box filled with things, which was really nice of them. Very happy with their service
Thank you got your review! We're pleased to hear that you're happy with your home and your welcome box!
4/5
TrustpilotFingers Crossed
So far so good trying to rent a house in Wigan next to my daughter they have been efficient quick and friendly
Thank you for your comments - fingers crossed we can have you moved in soon!
5/5
TrustpilotHonestly this is best renting company…
Honestly this is best renting company I’ve ever experienced! Love the way simple life get residents involved in different activities on monthly basis and residents get money vouchers for getting involved!
Thank you for taking the time to write a review Victoria. We have a huge focus on the communities we build and it is important to us that residents feel like they belong and they are treated as valued customers, so we're pleased to hear that you love all our social activities!
5/5
TrustpilotThis is the first time I have heard of…
This is the first time I have heard of this company, and from my initial phone call they have been very professional and responded very quickly to my phone calls and emails.
Thank you for your review Colin! We hope we are able to find the right home for you and to have you as a Simple Life resident very soon!
5/5
TrustpilotThe apartment is of high standard and…
The apartment is of high standard and everything is as said from video viewing.
Thank you Nicholas!
5/5
TrustpilotAmazing service
Amazing service from Ryan.Easy and straightforward.I always received quick responses to any inquiry.
Thank you for your review Mahmoud!
5/5
TrustpilotGreat service so far
At referencing stage currently but more than happy with the extremely quick turn around and all the help from Rebecca, we look forward to moving with Simple Life!
Thank you for your review Ayisha. Please to hear that Rebecca looked after you well and we look forward to getting you moved in!
5/5
TrustpilotReview
Always very quick and efficient, if there was any issues they were very helpful and quick to respond. Really live up to the company name, makes your life so simple!
This is fabulous, thank you Luke! So pleased that we're able to make life that little bit easier.
5/5
TrustpilotGreat approach towards the future tenants
Nothing but good things to say about Simple Life and Rebecca who has been very helpful throughout the whole process.Very organised, professional and easy to communicate with.
Thank you so much for your feedback Daniel! We will pass on your kind words to Rebecca!
5/5
TrustpilotAbsolute pleasure to deal with so far…
Absolute pleasure to deal with so far and a very good team that you have Hopefully we get our house confirmed today 👍
Thanks for taking the time to leave a review Colin! Looking forward to getting you moved in!
5/5
TrustpilotBeen really helpful so far and really…
Been really helpful so far and really polite really good experience
Thank you for your review Kyara!
1/5
TrustpilotThey kept more my deposit even tho they…
They kept more my deposit even tho they didn’t accept me no where did they say they keep it
Hi Adam,We’re sorry to hear that your holding deposit was withheld. Our terms and conditions around releasing a holding deposit is clearly stipulated in both our application/holding deposit email communications and on our fees document, available both on our website, in our email comms and on our development marketing brochures.We are unable to discuss details of your application over a public forum like Trust Pilot for data protection purposes, but if you have any questions on the outcome of your application, the team would be happy to chat through with you over the phone.
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