Trusted Agent profile · Harborne

Oakmans Estate Agents Harborne reviews

4.5

★★★★★ Excellent

401 reviews across 1 platform

99 High Street High Street, Harborne, B17 9NR

Oakmans Estate Agents's office in Harborne, at 99 High Street High Street, is rated 4.5 out of 5 across 401 reviews on 1 platform, including 401 Google reviews rated 4.5.

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4.5 / 5

401

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harborne office, from every platform, shown as written. First names only.

5/5

Google

Trina was efficient, friendly and always so quick to respond. She really did make the whole experience so much easier and I could always depend on her to get back to me super fast with an always helpful reply. Thanks, Trina, you were a star!!

Rachel · 8 January 2023

Agent replied · 7 June 2023

Thank you for leaving us a 5-star review! We're glad to know that Trina was able to make the experience easier for you and that she was always quick to respond with helpful replies. We'll be sure to pass along your kind words to Trina - we know she'll be thrilled to hear them!

1/5

Google

This agency has been the absolute worst. It has taken over 20 min on almost every phone call to get through to them, and on multiple occasions I have been hung up on. …

Natalia · 15 October 2025

Agent replied · 15 April 2026

Dear Natalia, We’re sorry to hear about your experience and appreciate you sharing your … More

5/5

Google

Oakmans were brilliant in selling our house in Harborne. Fantastic communication throughout the whole process, excellent photography and a very reasonable rate. Holly was particularly exceptional in her correspondence and professionalism. I would highly recommend.

Elliott · 30 September 2023

Agent replied · 29 October 2023

Thank you for your glowing review! We're thrilled to hear that your experience with Oakmans was brilliant, especially in selling your house in Harborne. Fantastic communication, exceptional photography, and reasonable rates are among the many aspects we focus on to provide a comprehensive and positive experience for our customers. Your praise for Holly is particularly appreciated, and we'll make sure to pass along your kind words to her. She takes great pride in delivering exceptional service, and your positive remarks affirm her hard work. Your high recommendation is the greatest compliment we could receive, and we're extremely thankful for it. We look forward to the opportunity of serving you again in the future.

5/5

Google

We've been renting from this estate agents for around 6 months and they have been excellent. We were able to move in without any hassle and they assisted us in the process to make it as smooth and easy as possible. Since living at the property, whenever we have had to report a problem in the house (heating, electrics etc.), they have been incredibly prompt in responding to the situation and sending out the necessary services to fix it. Mersedeh Maksabi has been especially helpful and understanding, she is also very quick to respond, and has even contacted us on occasion unasked, just to check that everything at the property is okay, which we appreciated. Would definitely recommend this estate agents and like to thank Mersedeh for her great service and support.

George · 7 June 2022

5/5

Google

Oakmans have both managed and sold multiple properties for me over the last 18 months. Everyone I've dealt with in the sales, lettings & management teams are all super responsive, efficient and a very friendly bunch. I've worked closely with Megan F for a while & she is an absolute pleasure to work with - a true asset to the company. I moved management of 9 properties from another agent to Oakmans and it was a very wise decision! Would absolutely recommend

J · 25 October 2023

Agent replied · 29 October 2023

We're delighted to hear about your positive experience with Oakmans in managing and selling multiple properties. We take pride in being responsive, efficient, and friendly in all our teams. We greatly appreciate your recommendation and your kind words about Megan. Your satisfaction is our success, and we're here to assist you with all your property needs. Thank you for choosing us!

5/5

Google

Andrianna showed us around the property she was very welcoming and professional, we really enjoyed the viewing, we liked the house and put in an offer. So hoping we get it

Denise · 15 October 2025

Agent replied · 15 April 2026

Thank you for sharing your experience, we’re really glad to hear you enjoyed the viewing. Andrianna will be so pleased to know you found her welcoming and professional. It’s great to hear you loved the property enough to put an offer in, we’re wishing you the best of luck!

5/5

Google

Tate was so helpful in my first time buyer search and answered all my enquiries. He made me feel at ease with the process and was very understanding. Would highly recommend!

Leah · 24 October 2023

Agent replied · 29 October 2023

We're pleased to hear that Tate was so helpful during your first-time buyer search, and that he answered all your inquiries, making you feel at ease with the process. Your high recommendation is greatly appreciated. Thank you for choosing us!

5/5

Google

Tom, Tate and Alex were particularly helpful and made us feel as though everything was under control. We had a bad experience with another agent and they were super supportive and helpful in moving through that and getting the house sold!

Gemma · 1 November 2024

5/5

Google

Alex, Tom and Paddy were so much help and helped us take our first home off the market and helped us feel so comfortable and welcomed!! My experience here was 10/10 and definitely recommend to anyone looking for a house/apartment/flat!!!

Rhyana · 25 October 2024

5/5

Google

I have multiple properties under management by Oakmans. I also have several sales going through with the same firm. All of my matters are dealt with professionally. Lois in particular has taken it upon herself to personally help manage all of my properties within the organisation. This makes it incredibly easy to keep control and tab of all matters that are being dealt with. Thank you Oakmans, and thank you, Lois for your continued support.

Dean · 26 October 2023

Agent replied · 29 October 2023

We greatly appreciate your positive feedback and are pleased to hear that you have had a professional experience with Oakmans, especially with Lois who has been instrumental in managing your properties. Your satisfaction and continued support mean a lot to us, and we are here to assist you with all your property matters. Thank you for choosing Oakmans!

5/5

Google

Absolutely amazing service! Helped me make my decision smoothly Alex was so helpful and made my day so much better! Will be coming back next year

Bex · 13 November 2023

Agent replied · 27 November 2023

Thank you for your wonderful feedback! We're thrilled to hear that you received amazing service, and that Alex was so helpful in making your decision smoother. We look forward to assisting you next year as well. If you ever need further assistance or have any questions, please feel free to reach out. Have a great day!

1/5

Google

I want tell everyone that this company only deals with ppl if they like if they don’t like saying we not giving house . I have ask them for 2 propaty number 29 heroes drive and number 35 ward place ask for this 2 place even i offer them same price for rent and 3 months pay rent Advance they keep telling me landlord deal with another Application and house not available and i call the place asking for views they say yes available you can view it i don’t get it one way saying available other way saying house is gone end of the day you guys want rent and get paid on time i have offered 3 months rent upfront and change carpet on me house still available and keep bring rent down they not giving me i don’t understand why .

Shada · 15 January 2025

5/5

Google

Fantastic service and knowledgable estate agents, with exceptional marketing. Dominic was really professional and the marketing team went above and beyond with the property.

John · 9 October 2023

Agent replied · 29 October 2023

We're thrilled to hear about your fantastic experience with our knowledgeable estate agents, exceptional marketing, and the professionalism of Dominic. Providing top-notch service is what we aim for, and your satisfaction is our success. Thank you for sharing your positive feedback!

5/5

Google

A big thanks to Trina & Alexis for taking care of my purchase. The process wasn't great due to conflicts, but Trina has made it as smooth as possible for me. Really appreciate it!

Cara · 9 November 2022

Agent replied · 7 June 2023

Hi Cara, thanks for taking the time to leave us feedback. We are grateful that Oakmans team did their best to make the process as smooth as possible for you.

5/5

Google

Great experience with Oakmans, Dominic was really helpful and professional, and the photographer went above and beyond with the photos, highly recommend!

Jamie · 9 October 2023

Agent replied · 29 October 2023

We're delighted to hear that you had a great experience with Oakmans, especially with the help of Dominic and the exceptional photography. Your recommendation is greatly appreciated, and we're here for you anytime you need our services. Thank you!

5/5

Google

Oakman's have dealt with the sale of our house. The entire process from initially meeting them, to the sale of the house and the post communication was great. The absolute star of the show for us Alexis in the transaction team, who kept a strong line of communication between us and the buyer (which was so reassuring when there's not many updates forthcoming from solicitors) - Alexis always responded super quickly, she was so helpful and really lovely to deal with. She's an absolute asset to Oakmans, but also the reason why i would recommend anyone selling their home go to Oakmans as the service provided was second to none.

M · 9 December 2022

Agent replied · 7 June 2023

We really appreciate you taking the time to leave us a review, M.Pugsley. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

1/5

Google

Don’t bother getting these clowns to manage your property they don’t care about residentials just care about student let’s …

Dave · 15 October 2025

Agent replied · 15 April 2026

Hi Dave, Thank you for taking the time to leave your feedback and I am sorry to hear … More

5/5

Google

We bought a property through Oakmans and our experience with them has been wonderful. Trina, Jake and others were professional in their dealing with us. They were responsive, efficient and empathatic. Trina replies to emails and calls swiftly and have exceeded our expectations. The only thing which could have been more better was putting pressure on solicitors to perform their job in a more efficient manner. Anyway, solicitors are 3rd party and Oakmans do not have a direct control over them. Overall, I experienced great service from Oakmans and will give them 5 stars.

Raheel · 9 November 2022

Agent replied · 7 June 2023

We really appreciate you taking the time to leave us a review, Raheel. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

1/5

Google

Very very frustrating to deal with

Luke · 15 February 2026

Agent replied · 15 April 2026

Hi Luke, we're sorry to hear that your experience with us was frustrating. This certainly isn’t the experience we want for our clients. As there aren’t many details in the review, we’d welcome the chance to understand what happened and see if we can help. Please feel free to contact us at info@oakmans.co.uk so we can look into this for you.

1/5

Google

We had a lot of issues from this team within one month of our stay jn the new place… -Not giving full access to the property - not handing over the whole keys on 14 th. As per agreement and after paying the rent and deposit not given complete access. Atleast it should have resolved on the next day by re checking the inventory or checking the keys with us.. But instead you guys dragged us for a week by saying “ Landlord’s permission is awaiting” .. - Not holding the master keys - just holding only in the system though there was an issue happened with the keys no one checked properly after that.. -Not replacing boiler on time though its been arranged by our land lord as your master keys was only present in the system. Also We have said my husband can be home by 4 pm yesterday .., you should have sent someone. -Entering the house premises and leaving the utility supply off without communicating with the tenants We ended up calling Emergency of suspected gas leak.. - Someone came and taken the full set of keys after 3 weeks of stay by saying they wanted to make master keys without any communication… - Very bad service.. But I believe our landlord is good and trying to help without knowing their breaches…

Anjaly · 9 November 2024

5/5

Google

Really friendly team who helped me find a property. Holly was very professional and informative throughout the process. Thank you

Jordan-Joseph · 24 October 2023

Agent replied · 29 October 2023

We're delighted to hear that our friendly team, especially Holly, was able to assist you in finding a property. Providing professional and informative guidance is important to us, and we're here to help you with any future property needs. Thank you for choosing us!

1/5

Google

No concerns towards the tenants living in the property for them. We are constantly facing issues right from the move in date and it's been only 10 days we filled a initial maintenance complaint and having called to speak with the property manager Josh for around 10-15 times can't het hold of him even once everytime the team says different reasons that mail us regarding the issue, he is not available in the office at the moment. No proper works were completed before our move in date, when complained about the bed bugs issues one of the team members suggested to put the mattress on the floor and sleep is this what we are paying our rent for? After all the main cause of the problem ks the mattress

Kishore · 10 October 2022

Agent replied · 7 June 2023

Dear Kishore, I’m sorry to hear about the issues you’ve faced with your new property. It sounds like it has been a difficult time for you, and we want to do what we can to help. We would like the opportunity to investigate your feedback further. Please could you contact us at info@oakmans.co.uk or call our team at 0121 246 4010. We’ll work with you to resolve any issues as quickly as possible. Until then, please accept our sincerest apologies on behalf of everyone on the team.

1/5

Google

Avoid at all costs Probably one of the worst estate agents you'll have to deal with regardless of what branch you go to. Under the tenancy agreement act 2019 landlords nor estate agents are allowed to charge for professional cleaning services and guess what oakmans do. So in all technicality they are in breach of the law. They cover an large part of South Birmingham and well their portfolio is built for scummy landlords Few factors to think about: Blatant Discrimination faced by people of colour during the application process ( extra checks reinforced which are not legally required ) Quality of service : Non existent and it seems that the “management staff” give responsibility to teenagers who essentially handle everything. Wouldn't wish them on my worst enemy so please make the right choice and opt for someone else.

Nim · 23 October 2024

5/5

Google

lovely experience, tate was so friendly and helped us during the house searching process

Somtoo · 15 November 2025

Agent replied · 15 April 2026

Thank you for sharing your experience, we’re really glad to hear it was such a positive one. We will let Tate know!

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Questions about Oakmans Estate Agents Harborne

How many reviews does Oakmans Estate Agents Harborne have?

Oakmans Estate Agents's Harborne office has 401 reviews across 1 platform: 401 on Google.

What is Oakmans Estate Agents Harborne's rating?

Oakmans Estate Agents Harborne is rated 4.5 out of 5 across all 401 reviews, and 4.5 out of 5 on Google from 401 reviews.

Where is Oakmans Estate Agents's Harborne office?

Oakmans Estate Agents Harborne, 99 High Street High Street, Harborne, B17 9NR.

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