Oakmans Estate Agents Harborne reviews

★★★★★ 5/5

Google

Oakmans were fabulous for us to move house. They got it on the market with a quick turnaround. The photographer made the photos of the house look amazing! Trina was always on hand to help us when we needed anything. They worked hard with our viewings. Top notch service. Would definitely recommend.

Jenna · 15 March 2026

★★★★★ 4/5

Google

We have just sold our house with Oakmans and can recommend them entirely. Tom was great to deal with during our initial valuation visit and was the main reason we decided to go with Oakmans in the end. During viewings there was a couple of times where miscommunications meant that we had buyers turning up to our house before the agents got there, or turning up after agents had left, however overall the quality of show around was good. Particular shout out to Paul here who was great. Once we had accepted an offer, Sue was great at ensuring the transaction remained on track, particularly as we got closer to exchange and completion and communication between certain parties was becoming challenging. Overall, great service and marketing and would recommend if you were selling a house.

Jack · 25 March 2026

★★★★★ 5/5

Google

From the start of the process all the staff that we dealt with were friendly, professional and efficient. Sue dealt with our sale and the whole process took over a year due to several delays (no fault of Oakmans). Throughout the whole process Sue went above and beyond to get the sale over the line and I’m sure without her we still wouldn’t have completed now. We’d highly recommend Oakmans!

Nikki · 18 March 2026

★★★★★ 5/5

Google

Excellent service from Oakmans, Harborne from start to finish. A special thank you to Sue who was incredibly helpful and friendly throughout, always happy to answer questions and keep things moving. Would definitely recommend.

Bita · 15 February 2026

★★★★★ 1/5

Google

To whom it may concern, I was in the process of purchasing a property through Oakman, which was being managed by Oakman and marketed as an investor property. However, it later became clear that the property was being rented unlawfully, with one room let illegally and without compliance with local council guidelines. This experience has made it clear to me that landlords should not assume Oakman will carry out proper due diligence on their behalf. Based on my experience, their primary focus appears to be on generating income rather than ensuring legal compliance. I recently received a promotional property management leaflet from Oakman referring to the upcoming Rental Reform Bill. Given my experience, I felt compelled to share this warning with other landlords. Please think carefully before relying on Oakman’s management services. You have been warned.

Nehel · 15 January 2026

★★★★★ 5/5

Google

When deciding to sell I saw 3 agents to get an idea of what my property was worth, the valuation I received from Oakmans wasn't the highest nor was it the lowest but I decided to go with them as I believed what Tom was telling me, he didn't come in with a hard sell, he was honest and felt I could trust him. Putting my property up for sale in November was a risk due to the time of year but Tom was so confident it would sell before Christmas I decided to choose Oakmans, not only did it sell before Christmas but it sold within 5 days, this completely blew me away. I feel this was down to the sales team and the marketing that was offered, the pictures, virtual tour and video tour were incredible. Not only were the sales team great but also the sales progression team, the process of completing this sale was really difficult because of the buyers solicitor but Bethany was so helpful, supportive and communicated really well with me even when I was a tad needy. In all it was a great experience from Oakmans and I cant thank them enough, I will certainly use them again to sell future properties and maybe even purchase my next property with them.

Mark · 22 April 2024

★★★★★ 5/5

Google

We were very impressed by Oakmans, Harborne, Birmingham. The staff we worked with made the selling process for our Harborne terraced house as painless as possible. Dominic, Holly and Tate were really great when it came to valuation, listing, viewings and offers. Thank you all. Trina was an absolute star on the progression side, dealing with the sale. Trina was tenacious when it was required, especially when it involved an issue with a solicitor in the three person chain. Thank you so much. All colleagues we encountered were accessible, approachable, committed and demonstrated great communication throughout. A very good experience. Thank you.

Fidelma · 30 March 2024

★★★★★ 5/5

Google

I dealt with Trina hadley and she was always available and reassuring when things felt like they were not progressing! I felt I could ring and speak to Trina and I always got a prompt response. I found the Oakmans sales progression team really helpful through such a stressful situation

Sabrina · 25 March 2026

★★★★★ 5/5

Google

Abbi Dunkley was an absolute superstar. She answered our questions in detail and went above and beyond to show us around a very large property on Carisbrooke Road. She is a credit to Oakmans. …

Jas · 15 October 2025

★★★★★ 5/5

Google

We got a house that was being renovated over the summer, and we received a lot of complications that weren't particularly in our control, or Oakman's control, so we were left without a house for a time that neither party knew how long it would be. One of the agents called Sophie, and one at the Selly branch called Tom was great at helping our case to make sure we were housed and able to attend university during that time, and worked however they could within their power to make sure we reached a resolution both parties deserved. All things considered it was amazing service in a dire situation, now that we have the house, we couldn't really ask for much more.

Arthur · 22 November 2023

★★★★★ 5/5

Google

As a first-time landlord, Oakmans have made the process really straightforward. Sian and the team in the accounts department have been incredibly helpful and quick to respond to any queries. Everything has been explained clearly which has given me real confidence. Would definitely recommend.

Paige · 9 April 2026

★★★★★ 5/5

Google

Very impressed with Oakmans. Tom came to value my property and was clearly very knowledgable. Response times were always prompt and as promised. Updates were provided along the way (you don’t get that very often in this day and age). I see Oakmans boards all around the Birmingham area but I have to say, I really felt like I was their only customer with the support and care that I received throughout. I’ve got associates that would say exactly the same. Thank you Tom and thank you Oakmans for making a stressful transaction stress-free!

Matt · 25 October 2023

★★★★★ 5/5

Google

Finally Home, Thanks to Oaksman Estate Agents Buying a house isn’t easy, it can be emotional, overwhelming, and full of unexpected twists. Our journey was exactly that, but with the incredible support of Oaksman Estate Agents, especially Trina and Tate, we made it through. Last year, we had a difficult experience when a sale fell through due to the seller’s sudden health issues. It was heartbreaking and confusing. But even through that, Trina stayed supportive and professional, guiding us with empathy. This year, I was determined to find a home. When the time came to try again, there was no question, I turned back to Oaksman. In Birmingham, their name stands for trust, and they proved that once again. Tate was fantastic from the start. He went above and beyond to show us the potential in the property we were interested in. He was patient with every visit, every question, and truly treated us like more than just clients. And Trina, what a star. She was the bridge between us, the seller, and the solicitors, always making sure things were moving forward and nothing was left behind. Thanks to her dedication, the process was faster and smoother than we expected. We’re finally in our new home, and we couldn't have done it without Trina and Tate. Thank you both for being such an important part of our journey.

Giulia · 13 April 2025

★★★★★ 5/5

Google

Very kind employees. 10/10 experience and customer service. Also good music in store. Tate was great !

Harris · 15 November 2025

★★★★★ 1/5

Google

Unprofessional and lazy to say the least. Starting from the beginning, I viewed a property on Malt House Lane and was greeted by two nice girls. One named Hannah Delaney and I am unsure on the other. I viewed the house and asked for an application and told them moving would be imminent, which they was happy with, and I informed them of my bad credit and that my dad, who was also moving in, has good credit and can pull the weight of the credit check. They advised me not to put myself down on the application and solely do it through my dad's name to ensure getting accepted by the landlord and their credit check team. I did as I was advised and sent my application in with just my dad's name. They accepted my application and sent the appropriate forms for my dad to fill in. My dad, not being technically minded, informed me that he was struggling so I emailed the handling agent - who was Lauren Stewart - and she did not reply. After waiting a few hours, I went to their office. Arriving at their office I was greeted by a girl who told me that she would get Lauren for me to chat. Lauren came over and asked me why I hadn't put myself down on the tenancy and asked who I was. I told her the reason (because I was advised by the young girls not to) and she told me that I must be on the application and that we can't lie about who's going to be living there and that she's going to have to talk to the landlord to see if he is OK with the situation; confused, I said that it was fine, but she came across as if she thought I was lying. The landlord accepts and Lauren emails the appropriate material over and tells me that the landlord is fine with the situation and, in an automatic copy and paste piece of text in big red writing, told us that we have 2/7 days to go to fill in the forms. There was some confusing questions and so I emailed Lauren for help as me and my dad are both self employed and some of the questions asked for things we didn't have. Lauren barely replied. Ever. The only emails we would receive from Lauren was the automated responses in big bold text. The days even went from 4/7 to 6/7 without day 5/7. We had 2 forms of contact with Lauren: email & a WhatsApp group chat. Not ONCE did Lauren answer our questions in the WhatsApp chat and we was lucky to receive a reply once a day from her via email. Communication between myself, my dad and Lauren was poor; questions were never answered or replied to. We went through the process blind. Moving on to day 7, we ended up sending absolutely everything a self-employed person has to their name in terms of paper work and we were accepted under the guidance that we find a guarantor. This was expected and we made Lauren aware of this multiple times throughout. She recommends a company called Rent Guarantor, but also says we can find our own guarantor, and says it's urgent we get it done because we have ran out of days. So, urgently, we send Rent Guarantor the paper work and they accept but for lower than the rent of the new property. Lauren advises me that she will call them and ask why. I receive an email from Lauren a few hours later, telling me that she's told the landlord that we was denied by HomeLet and Rent Guarantor and that he's withdrawing the offer on the property. She tells my dad to send over his bank details so they can reimburse the £2,000 deposit and holding fee. We email and ask why, but she doesn't reply and still hasn't. We even had a guarantor of our own at the ready. Ultimately just an unprofessional, lazy and sad situation. As aforementioned, I needed a home imminently and Oakmans / Lauren did not care. From being ill advised to only put my dad's name down, to the deaf communication and withdrawal of the acceptance at the end - this has been the poorest display of professionalism I have ever seen. The landlord seems to have moved companies to Black and Gold as the house I applied for is back on the market. I assume he faced similar issues. It's a shame, however, because I loved the house and couldn't wait to move in. Absolutely awful experience.

Terry · 2 November 2024

★★★★★ 1/5

Google

Do not and I mean Do not rent or purchase from this company. We've dealt with 4 other companies and this is the worse one we've ever had. Unless you want to have an awful life or a tenancy full or regrets or full of "i should have gone for the other house". This company will break many rules, for us they’ve lied about initial advert and have broken policies. They will provide you a property thats been poorly managed and then make you pay to repair it. I cannot say it enough, do not go with this property.

Nataniel · 1 May 2025

★★★★★ 5/5

Google

Where do I start …. I can not THANK Oakmans estate agents in Harborne ( & Northfield ) enough for all your help selling my property & buying my new property. From the 1st point of contact through to completion I was keep up to date every step of the way. You made what is usually a very stressful situation seem very easy! My special thanks to Paddy Tate Harj & Bliss. You never stopped from the beginning to the end. I will pop in to see you all. Thank you again. I couldn’t have done it without you.

Jane · 23 September 2024

★★★★★ 5/5

Google

Alex,Mate and Trina were so helpful. Kept us in the loop every step of the way.

Sonya · 15 October 2025

★★★★★ 1/5

Google

AWFUL. AWFUL. AWFUL. None of the staff can do their jobs correctly or on time. They tell you what you want to hear but don’t care about the actual problems. The property was handed over in a filthy state with multiple safety hazards, including a faulty equipments and all over the house, which they refused to fix promptly. Stay away.

Prit · 15 November 2025

★★★★★ 5/5

Google

Always be happy to have this agency because all the staff and management have been there for me when I needed them most of the time and I always recommend them for everyone to try them thank you very much for your service and good work

Kwadwo · 15 March 2026

★★★★★ 1/5

Google

Went here last month and booked 3 properties to view. All were cancelled, the last of which I was i due to view within the hour and only found out as I rang them to check all was OK. Got the response. " Oh, I think we'll have to cancel as we can't get hold of the owner. Asked to be informed when I could view. Never heard a thing back, and the property is still for sale. Then got a brochure through the post with a letter saying thanks for your recent enquiry and saying i could book a valuation with them on my property!! I'm renting, and they knew that. Have see some properties for sale since, but as soon as I see an Oakhams board I think don't bother.

Nicholas · 10 August 2024

★★★★★ 5/5

Google

Was an amazing experience, Tate was so lovely and helpful

Isabella · 15 November 2025

★★★★★ 1/5

Google

They don’t listen to tenants yearnings. They’re completely indifferent and take ages to fix anything promptly. They force you to live in awful conditions, dragging their feet on basic issues like fixing an ordinary water heater and anything else that actually needs attention for you to survive in a newly rented apartment.

Oluwa · 15 December 2025

★★★★★ 5/5

Google

Just wanted to say a big thank you to Tate for being so responsive and helpful during the viewings we’ve had with Oakmans. Every time I’ve spoken to him I’ve had a response the same working day and found him really pleasant to speak with. We’ve just had an offer accepted on a house and are over the moon!

Lily · 16 October 2023