Trusted Agent profile Β· Harborne

Oakmans Estate Agents Harborne reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

450 reviews across 1 platform

99 High Street High Street, Harborne, B17 9NR

Oakmans Estate Agents's office in Harborne, at 99 High Street High Street, is rated 4.5 out of 5 across 450 reviews on 1 platform, including 450 Google reviews rated 4.5.

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4.5 / 5

450

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Harborne office, from every platform, shown as written. First names only.

1/5

Google

Absolutely rubbish service and costumer service, sold a lie and will not be using this place again

Ayas Β· 11 June 2026

Agent replied Β· 11 October 2026

Hi Ayas, We're sorry to hear that you feel dissatisfied with the service you received, as this is not the standard we aim for. While we're unable to identify the circumstances from your review alone, we appreciate you bringing your concerns to our attention and would love the chance to speak with you further and put things right. Please get in touch with us on 0121 246 4010 or info@oakmans.co.uk.

5/5

Google

We have just completed on a property with Oakmans. The sale was really complicated and involved a third party probate company and sellers solicitors were awful. However, Trina and Alexis were amazing. They could see how frustrating the case was getting. They always remained empathetic and went out of their way to help. Thank you lovely ladies xx

Phillipa Β· 10 October 2022

Agent replied Β· 7 June 2023

Dear Phillipa, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Kind Regards, Oakmans Estate Agents

1/5

Google

Take back your rights Address: The Property Ombudsman, Milford House, 43-55 Milford Street, Salisbury SP1 2BP Will take concerns, because the agency has to follow regulations and laws. Always email any agency so u can keep a paper trail. It really support you and don't sign contracts without getting it looked over it's rights because it's classes hassesment they can put pressure on you and they can't force u to and they should be informing you of your rights before you sign and give you update information by law. If they don't report it. Also if you get renewal contracts seek support to makee sure u get it checked, there is support through the council for this, it would be worth you to get it checked. Also birmingham city council have a pravite tenants part, also students can use they will serve them notice to get repairs done and tell you your rights. They will ask the agency to carry out repairs by contracting then and ask for evidence they have done this. Before they take it further. Don't let others take advantage of you. Telling the council will get you a out come and stop agency's doung this.

Kerry Β· 25 July 2024

Agent replied Β· 24 August 2024

Hi Kerry, We are sorry to hear about your experience. We strive to conduct business honestly and to the highest standards for all our customers. We would like to look into this matter more thoroughly. Please contact us directly at info@oakmans.co.uk, and we will address your concerns. Thanks, Oakmans Team

5/5

Google

One of my rental properties is managed by Oakmans and I’m very happy with the service I have received. Megan is my property manager and her Professionalism and contact has been exemplary. I have complete trust in her and her team πŸ‘ …

Simon Β· 13 November 2023

Agent replied Β· 27 November 2023

Thank you for sharing your positive experience with Oakmans! 😊 We're thrilled to hear that Megan and our team have provided you with excellent service and professionalism. Your trust means a lot to us, and we're here to continue delivering top-notch property management. If you ever have any questions or need assistance in the future, don't hesitate to reach out. πŸ‘

1/5

Google

The worst estate agents i have rented for 2 months and had a leaking roof and no lights for those 2 months still ongoing as of right now. They do not fix issues, they do not care about students and will bat you off as much as possible The entire bed frame is completely drenched. Its run by a bunch of 22 year olds who dont really know whats happening.

Tabitha Β· 15 November 2025

1/5

Google

I would give 0 stars if I could. Rude, unprofessional, nasty on calls and emails, (that's when we get them as their communication their side is almost zero), ignore emails and calls, have no care or security when handing in keys, dont deal …

Lucy Β· 15 September 2025

Agent replied Β· 15 April 2026

We’re sorry to read that you feel this way about your experience. We do our best to respond promptly to calls and emails, but at particularly busy times there can occasionally be delays, and we regret if this left you feeling unsupported. … More

5/5

Google

Fantastic service by staff kyle today πŸ‘ …

Solaiman Β· 11 July 2026

Agent replied Β· 11 October 2026

Thank you for the positive review Solaiman, and for the great feedback about Kyle.

1/5

Google

I would not recommend renting from this estate agents. Throughout my tenancy they have been unhelpful and a pain to deal with, including emailing us everyday telling us there MAY be a viewing in a few days - which made feel very …

Oliver Β· 15 September 2025

Agent replied Β· 15 April 2026

Hi, we’re sorry to hear about your experience and the concerns you’ve raised. We understand how frustrating this must have been. We’ve recently introduced a new process for reporting maintenance issues through Fixflo, which helps us track … More

1/5

Google

Horrible experience...their emails are very aggressive (bold and red text), they are not helpful at all and they forget who is the customer always trying to get in dominant positions, asking for things quoting the law without even understanding the law( i.e: querying a transaction between own accounts on Β£500 quoting money laundry law- threshold being Β£8k/ 10k eur/ transaction to other people - not to own accounts. Asking for a passport( despite the 2 uploads of copies and referencing agency checks) in the last minute on collection of the keys after contracts signed and all the funds paid...etc. any ID should have been enough. Anyway I couldn't find any professionalism there not even on mr Oakman himself

Viorel Β· 25 April 2024

Agent replied Β· 24 August 2024

Thank you for your feedback. We are very sorry to hear about your experience and take your concerns seriously. We would like to learn more about what happened so we can address these issues appropriately. Please email us at info@oakmans.co.uk so we can look into this further. Your feedback is important to us as we strive to improve our service.

5/5

Google

We have just sold a house with Oakmans, based off a friend recommendation and we were not disappointed! From start to finish Oakman's were there for us. Tom B who did the valuation and came out initially was friendly and very informative. Tate who did the viewings for us was very professional and provided us with confidence each time. Bethany and Holly who also provided us with updates as we went along - we were able to get hold of them straight away and they were always available to provide us with an answer! Thank you so much to the team and we would recommend them to anybody!!

Maria Β· 30 March 2024

Agent replied Β· 24 August 2024

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience selling your house with Oakmans. It's wonderful to know that Tom B's friendly and informative approach, Tate's professional viewings, and Bethany and Holly's timely updates and availability made the process smooth for you. We appreciate your recommendation and are grateful for your trust in Oakmans. Thank you for choosing us, and we look forward to assisting you again in the future!

5/5

Google

I don’t have a bad thing to say about Oakmans, especially Tate, their kind and charismatic sales agent who made a real difference to our viewings experience. The whole team is great, responsive and zealous. Recommend it!

Dalila Β· 13 May 2025

5/5

Google

Great experience, really easy and found Keavy really helpful in collecting our keys.

Caitlin Β· 11 May 2026

Agent replied Β· 11 October 2026

Hi Caitlin, thank you for taking the time to leave us a review. We’re so pleased to hear you had a great experience and that Keavy was so helpful when collecting your keys.

2/5

Google

We listed our house for sale with Oakmans, and did not have the best experience. Tom who did the valuation and talked me through everything was great, and the listing looked good. Lots of viewings were booked in, though probably around 50% cancelled on the day - frustrating, not sure if oakmans could do more on this, but it's not something we experienced with a later agent. But we received a few offers and accepted one. A long way into the process the buyers pulled out - again frustrating but it happens. But following that was pretty disastrous. Once we'd relisted the house at a lower price, a few weeks and zero viewings later we found it impossible to get hold of ANYONE at oakmans - their phone line just went to voicemail, time and time again (seven times on one day in particular!). And this is just their standard office line. Over a couple of weeks we called dozens of times and only spoke to someone twice - if we can't get through how can potential viewers?! They didn't really have any answers for getting things moving again, so we eventually switched agents and had a much better time.

Jenny Β· 29 February 2024

Agent replied Β· 24 August 2024

Thank you for your detailed feedback. We're very sorry to hear about your experience and understand your frustration. We take these concerns seriously and would like to learn more about what happened so we can address these issues appropriately. Please email us at info@oakmans.co.uk so we can look into this further. Your feedback is important to us as we strive to improve our service and ensure such issues do not occur in the future.

5/5

Google

I recently sold a house in Harborne with Oakmans & they were fantastic. I live in South London so wasn’t available to deal with the inevitable hiccups that come with selling a house. Dom, Holly & the rest of the Oakmans team were fantastic. I literally left it with them to deal with everything, I just signed off on the contractors they provided & managed. They kept me up to date all the time so there were no surprises. They also explained the correct price point to go in at to generate most interest in the property & it ended up in me being exceptionally happy with the price in a very turbulent time to sell a property. Also worth mentioning they had the lowest fees too. I genuinely couldn’t be happier with them.

Rick Β· 29 February 2024

Agent replied Β· 24 August 2024

Thank you for your fantastic review! We're delighted to hear about your positive experience selling your house in Harborne with Oakmans. It's great to know that Dom, Holly, and the rest of the team were able to handle everything efficiently, keeping you updated and managing any hiccups along the way. We're pleased that their strategy helped you achieve a price you were exceptionally happy with, especially during a turbulent time in the market. Your kind words about our service and fees mean a lot to us. Thank you for choosing Oakmans!

5/5

Google

Great service from Jay, he was professional, knowledgeable and very helpful. He provided clear straightforward advice that was easy to understand and helped me make informed decisions.

Joann Β· 11 September 2026

1/5

Google

They seem to be so negligent and incompetent. Definitely wouldn't go through the stress of selling property with them again

Shini Β· 15 March 2026

Agent replied Β· 15 April 2026

Hi, thank you for taking the time to leave your feedback. We're very sorry to hear that you feel this way, as this is not the level of service we aim to provide. Unfortunately, we’ve been unable to locate anyone under this name in our records, so we would really appreciate the opportunity to understand what may have happened. Please feel free to email us at info@oakmans.co.uk so we can look into this further.

5/5

Google

To Ryan, Ellie, Jake, Alexis, Trina and all of the Oakmans (Selly Oak) Team. You were brilliant! Not once but twice you promptly sold our house (when the first buyer pulled out), and were super supportive and completely professional throughout. We cannot thank you enough. Garry & Wendy

Gdh48k Β· 9 December 2022

Agent replied Β· 7 June 2023

Hi Garry & Wendy, we are happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback!

5/5

Google

The entire team were incredible, everyone was so understating and guided us through every step, and helped us find our home for next year !! Couldn’t recommend more, especially Tom who was extremely patient with us !

E Β· 24 October 2023

Agent replied Β· 29 October 2023

We're delighted to hear about your positive experience with the entire team at Oakmans. It's wonderful to know that everyone was understanding and guided you through every step of the process, helping you find your home for next year. Tom's patience and dedication are greatly appreciated. Thank you for your kind words and high recommendation!

5/5

Google

Trina was efficient, friendly and always so quick to respond. She really did make the whole experience so much easier and I could always depend on her to get back to me super fast with an always helpful reply. Thanks, Trina, you were a star!!

Rachel Β· 8 January 2023

Agent replied Β· 7 June 2023

Thank you for leaving us a 5-star review! We're glad to know that Trina was able to make the experience easier for you and that she was always quick to respond with helpful replies. We'll be sure to pass along your kind words to Trina - we know she'll be thrilled to hear them!

1/5

Google

This agency has been the absolute worst. It has taken over 20 min on almost every phone call to get through to them, and on multiple occasions I have been hung up on. …

Natalia Β· 15 October 2025

Agent replied Β· 15 April 2026

Dear Natalia, We’re sorry to hear about your experience and appreciate you sharing your … More

5/5

Google

Oakmans were brilliant in selling our house in Harborne. Fantastic communication throughout the whole process, excellent photography and a very reasonable rate. Holly was particularly exceptional in her correspondence and professionalism. I would highly recommend.

Elliott Β· 30 September 2023

Agent replied Β· 29 October 2023

Thank you for your glowing review! We're thrilled to hear that your experience with Oakmans was brilliant, especially in selling your house in Harborne. Fantastic communication, exceptional photography, and reasonable rates are among the many aspects we focus on to provide a comprehensive and positive experience for our customers. Your praise for Holly is particularly appreciated, and we'll make sure to pass along your kind words to her. She takes great pride in delivering exceptional service, and your positive remarks affirm her hard work. Your high recommendation is the greatest compliment we could receive, and we're extremely thankful for it. We look forward to the opportunity of serving you again in the future.

5/5

Google

Ella and keavy were really helpful with everything!

Big Β· 11 May 2026

Agent replied Β· 11 October 2026

Hi, thank you for your lovely review. We’re so pleased to hear the team were really helpful throughout your experience. We appreciate your feedback.

5/5

Google

We've been renting from this estate agents for around 6 months and they have been excellent. We were able to move in without any hassle and they assisted us in the process to make it as smooth and easy as possible. Since living at the property, whenever we have had to report a problem in the house (heating, electrics etc.), they have been incredibly prompt in responding to the situation and sending out the necessary services to fix it. Mersedeh Maksabi has been especially helpful and understanding, she is also very quick to respond, and has even contacted us on occasion unasked, just to check that everything at the property is okay, which we appreciated. Would definitely recommend this estate agents and like to thank Mersedeh for her great service and support.

George Β· 7 June 2022

5/5

Google

Oakmans have both managed and sold multiple properties for me over the last 18 months. Everyone I've dealt with in the sales, lettings & management teams are all super responsive, efficient and a very friendly bunch. I've worked closely with Megan F for a while & she is an absolute pleasure to work with - a true asset to the company. I moved management of 9 properties from another agent to Oakmans and it was a very wise decision! Would absolutely recommend

J Β· 25 October 2023

Agent replied Β· 29 October 2023

We're delighted to hear about your positive experience with Oakmans in managing and selling multiple properties. We take pride in being responsive, efficient, and friendly in all our teams. We greatly appreciate your recommendation and your kind words about Megan. Your satisfaction is our success, and we're here to assist you with all your property needs. Thank you for choosing us!

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