Trusted Agent profile · Hapton
★★★★★
192 reviews across 2 platforms
4 Boran Court, Hapton, BB11 5TH
Safestore Limited's office in Hapton, at 4 Boran Court, is rated 4.8 out of 5 across 192 reviews on two platforms, including 191 Google reviews rated 4.8.
Every review we hold for the Hapton office, from every platform, shown as written. First names only.
5/5
GoogleNicola and mike always happy help.
Hi Dan, Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that Nicola and Mike have been able to assist you and make your experience a positive one. If you ever need anything else, don't hesitate to reach out. Best regards, Christina, The Safestore Team
5/5
GoogleVery well organized, easy and simple access to very well maintained lockups. Massive lift and use of every kind of trolley you can think of. They also sell everything you need to move ie boxes, cover, tape, void foam fillers and lots more. Very competitive prices to. I would highly recommend
Good afternoon Darren, Thanks for your recent 5 star review on our Self Storage facility in Burnley & your comments. I am delighted your found the services we offer much to your liking. Thanks for choosing Safestore. Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleVery friendly and great customer service
Hi Helene, thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Safestore Burnley. If you require any further help please contact the reception team, regards Christina, Safestore.
5/5
GoogleVery welcoming ,gave me all imformation i needed to know, storage place is very clean an has a light inside the unit, price is reasonable would highly recommend
Hi Debbie, thank you so much for your 5* review. The team at Burnley will be delighted to hear the lovely comments made by yourself. Thank you for choosing Safestore self storage. Kind Regards, Barbara.
5/5
GoogleFriendly helpful staff at Burnley store A+++++ service.
Hi Sarah, thank you for your 5-star review and taking time to mention the customer service you received. If you require any further help please contact the reception team, regards Christina, Safestore.
5/5
GoogleExcellent service, would recommend
Hi Lucy, Thank you so much for the fantastic rating! We're thrilled to hear that you had an excellent experience with our service. Your recommendation means a lot to us. John, Safestore
1/5
GoogleShame on you thinking you can up my rates Safestore, think you need to look after your long term renters instead of screwing them, storage unit and office staff great but has a company nothing but greed from higher management, wouldn’t use again.
Hi Philip, thanks for your comments, please call into reception and speak to Mike the Store Manager he will look into this for you. Thanks Mark
5/5
Googleexcellent, catered for my needs, well done, Thank You
Hi Chris, Thanks for the 5 star rating and feedback. I'm glad we were able to help! John, Safestore
5/5
GoogleSafestore Burnley Have the most proffesional people I have ever dealt with. Do not hesitate to use Safestore you will be in safe hands.
Hi Jack, thank you so much for your 5* review. The team at Burnley will be delighted to hear the lovely comments made by yourself. Thank you for choosing Safestore self storage. Kind Regards, Barbara
5/5
GoogleAbsolutely fantastic experience with Mike & Harry at the burnley branch Warm friendly welcome (unusual these days). Helpful & genuine . Nothing like the customer service industry that is out there today. An absolute pleasure & would have no problem passing this on to other potential customers
Good morning Graham, Thank you for your recent 5 Star review on our Self Storage facility in Burnley. I am delighted to hear you have received the world class customer service we pride ourselves on. I have passed over your comments to Mike & Harry who were thrilled to read them. If there is anything else we can help you with please don't hesitate to ask. Thanks for choosing Safestore Burnley Kind regards Mark Tindall Regional Support Manager
5/5
GoogleI have just started using the facility and i have been very impressed with the help and courtesy of the staff. The unit i am using has been a god send as i needed temporary storage in a hurry and it was immediately available.
Good afternoon David, Thank you for your recent 5 Star review on our Self Storage facility in Burnley. I am thrilled we were able to help you out at such short notice. I have passed your details to Mike, Harry & Nicola. Thanks for choosing Safestore. Kind regards Mark Tindall Regional Support Manager
5/5
GoogleReally helpful staff.
H Tyler, thank you for taking the time to leave us a 5 star review, if you require anything further please contact the reception team, regards Christina, Safestore.
5/5
GooglePrompt and professional service. They also coped with me being uncertain about when I could vacate. Very reasonable price with the incentive but pricey for long term but not as pricey as some.
Thank you Hazel for the top marks for our store in Burnley. We appreciate you taking the time to rate us. Kind regards, Jen.
5/5
GoogleWas efficient and great service
Hi Zeenat, Thanks for the 5 star rating and your feedback. Its great to hear you have had a positive experience. Thanks, John, Safestore
5/5
Google5 star service from mike and the team
Hi, thank you for your feedback. It's great to hear that you had such a fantastic experience with us at Safestore and that Mike and his team have provided such excellent customer service. Kind regards, Emma
5/5
GoogleThe young lady behind the counter quickly and efficiently got us sorted out without any trouble.
Hi Andrew, we aim to make your stay as quick, easy and as stress free as possible, so it's fantastic to hear that's your experience at Safestore Burnley. Knowing our teams, I'm 100% sure this will be the same for the remainder of your stay! Thanks for taking the time to review us!
5/5
Googlefrom first visit nothing was too mutch trouble we were shown a few different size units for our storage solution and had a good discussion for our requirement . a very helpful and friendly service was provided well done and thank you
Good afternoon David, Thank you for taking the time to leave a 5 Star review on our Self Storage facility in Burnley. I am delighted to hear that Mike, Mandy & Harry gave you such a great service. if there is anything more Mike & his team can do for you please call or pop into reception. thanks again for Choosing Safestore Burnley Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleThe staff are really really helpful and supportive. Thank you so much for your help.
Hi, thank you for the 5 star rating and the feedback - glad to hear you were happy with the service you received. Kind regards, Barbara.
5/5
GoogleBrilliant service.The staff could not be more helpful with everything.I would diffintly recommend safestore to everyone.
Hi Frances, thank you for your 5* review for Safestore Burnley. I am pleased to hear that you were given brilliant service and that you would recommend us. Thank you for choosing Safestore for your Self Storage needs. Kind Regards, Barbara.
5/5
GoogleStaff helpful and explained system & lift use clearly with good demonstration. Units and public places very clean
Hi Beryl, thank you so much for taking the time to share your positive experience at our Burnley store. We're thrilled to hear that our staff were helpful and provided clear explanations about our facilities. Our team takes great pride in keeping our units and public places clean, so we're glad that you noticed. Thanks again, Ben
5/5
GoogleExcellent service, clean storage, easy accessible, polite friendly staff always at hand to help,no fuss, easy transfering goods to and from your unit. Very happy with safestore Burnley.
Hi Janet. Thank you for your 5* review for team Burnley. Glad to hear they gave excellent service and were always on hand to help during your stay. Thank you for choosing Safestore Self Storage for your storage needs. Kind Regards, Jen.
5/5
GoogleGreat service - really good customer experience from the moment I spoke to the call centre operator, through to arriving at the storage facility. The facilities themselves are first class if you are looking for storage, then I fully recommend them.
Thank you for taking the time to feed back for us John, we're really happy to have helped you.
5/5
GoogleExcellent site professional friendly service. Fully stocked with all your storage needs.
5/5
GoogleAn amazing, warm and efficient service provided by the staff. Highly recommend! 😊 …
Thank you for taking a moment to share your experience at Safestore Burnley. We’re proud to deliver great a great experience to all our customers, so we’re delighted that you found our service to be amazing. We hope you’ll visit us again soon. Thank you for choosing Safestore self storage. Kind Regards, Jen.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Safestore Limited's Hapton office has 192 reviews across two platforms: 191 on Google, 1 on Yell.
Safestore Limited Hapton is rated 4.8 out of 5 across all 192 reviews, and 4.8 out of 5 on Google from 191 reviews.
Safestore Limited Hapton, 4 Boran Court, Hapton, BB11 5TH.
