Trusted Agent profile · Hapton
★★★★★
192 reviews across 2 platforms
4 Boran Court, Hapton, BB11 5TH
Safestore Limited's office in Hapton, at 4 Boran Court, is rated 4.8 out of 5 across 192 reviews on two platforms, including 191 Google reviews rated 4.8.
Every review we hold for the Hapton office, from every platform, shown as written. First names only.
5/5
GoogleThis is a great place to store your items, we are moving house and decided to use self storage, staff have been great and very helpful, trollies provided easy access ,superb
Hi Michael, thank you for your 5-star review and taking time to comment on our storage facility in Burnley. If you do require any further help please contact the reception team, regards Christina, Safestore.
5/5
GoogleThis is the second year I have used Safestore Burnley. Helpful staff, Great prices and welcoming. I will use again in the future if needed.
Hi Pete, Thank you so much for your kind words and for choosing Safestore Burnley for the second year in a row! We're thrilled to hear that you found our staff helpful and our prices great. It's wonderful to know that you felt welcomed during your visits. We look forward to assisting you again in the future if you need us. Best regards, Christina, Safestore.
5/5
GoogleI am really happy with the service from SafeStore. Nothing has been too much trouble for Hari at the Burnley SafeStore. I’m going through a very complicated and stressful house move and I really appreciate all the help I’ve had. It has been hassle-free and easy to select the right unit for my needs. Many thanks 😊 …
Thank you Angelina for the top marks for our store in Burnley. I shall be sure to let Hari know the great feedback he has recieved for Safestore. We appreciate you taking the time to rate us. Thank you for choosing Safestore for your storage needs. Kind regards, Jen
5/5
GoogleWe have been completely satisfied with all aspects of our dealings with Safestore, and would have no problem recommending them.
Dear Mike Wood, Thank you so much for taking the time to share your positive experience with Safestore Self Storage. We are thrilled to hear that you have been completely satisfied with all aspects of our service. Your recommendation means a lot to us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to continuing to meet your storage needs. Best regards, Christina. The Safestore Team
5/5
GoogleStaff have been very friendly. Had some issues with getting my own flat as am currently couch surfing but the staff have been very understanding and they were able to keep a unit available. Ive got my items moved in and they were very good again. Helpful with the security questions i had. Within minutes i had my own key. I really can not fault one bit of the proccess. Top staff.
Thanks for the top rating Arron - we're glad you found your storage experience a positive one at Safestore Burnley. Thanks for storing with us.
5/5
GoogleVery helpful, friendly staff. Pre-booked a unit needed for house move but due to initial sale falling through had to keep extending the date required. Staff were very accommodating and Mike especially really looked after us. Would definitely recommend.
5/5
GoogleEasy and efficient service and every member of staff I've come across has been a pleasure to deal with. On the day we moved our things in we were running late so I called to let them know and Harry told me that he would wait for us to get there even if it was past his clocking off time -top guy! Would definitely use this place again.
Good morning, Thank you for your recent feedback on our Safestore in Burnley. I have passed on your comments to Harry who was delighted to hear your comments. we pride ourselves on going above and beyond for our customers and I am delighted to hear Harry did this for you. Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleAlways professional & easy to deal with, this offers a great solution to my logistical needs. It's not just storage!
Hi William, thank you for taking a moment to share your experience at Safestore Burnley and for your 5-star review. We are so pleased to hear you found storing with us, was to your liking. If you do require any further assistance please contact the reception team, regards, Christina, Safestore.
5/5
GoogleAlway a pleasure visiting the store The 3 staff members, Mike, Nicola and Michael are always helpful. Top storage facility
Hi Matt, thank you for posting your positive review. Our team here at Burnley is committed to providing high-quality customer service, and we’re thrilled to hear that the whole team made a good impression on you, if you require any further assistance please contact reception, regards, Christina, Safestore.
5/5
GoogleVery good service and the staff are very friendly thank you so much we will use you again Very good value for money
Hi Ruth, Thanks for the 5-star rating and your feedback. It's great to hear you are pleased with the service and found Safestore very good value for money. If you need storage in the future, please do not hesitate to contact the store! Thanks, Christina, Safestore.
5/5
GoogleExcellent service, Jonathan and Meriva were knowledgeable, friendly, and very helpful, second time we have used them. Would recommend.
Thanks for the top rating and feedback, it's much appreciated. The team at Safestore Burnley pride themselves in offering excellent customer service and we're pleased to have Jonathan and Meriva on the team - they are a credit to Safestore.
5/5
GoogleTop service, awesome helpful and friendly staff specially Mike. Always go out of their way to help. Great parking space.
Hi Aslam, thank you so much for your 5-star review. We are delighted to hear that you had a positive experience with us at Burnley. If you require any further help please contact the reception team, regards, Christina, Safestore.
5/5
GoogleThey assisted me with all the steps until my parcel was sent. Great work from the gents
Hi Dalitso, thank you for the 5-star rating! We're thrilled you had a great experience when sending your parcel from Burnley, regards, Christina, Safestore.
5/5
GoogleExcellent service for a long time! Thank you 🙏🏽 …
Dear Samantha, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you've been pleased with our service over the long term. Your satisfaction is our top priority, and it's wonderful to know we've met your expectations. If you ever need anything in the future, please don't hesitate to reach out. Thanks again! Best regards, Christina, The Safestore Team
5/5
GoogleThe staff were extremely helpful and provided a great service
Hi Adele, thank you for leaving a 5 star review of Safestore Burnley! Best wishes, Barbara
5/5
GoogleVery helpfull and very polite ,would recommend this service 10/10
Hi Sean, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our service helpful and our team polite. Your recommendation means a lot to us. If you ever need storage again, we'd be happy to assist you. Best regards, Christina, Safestore.
5/5
GoogleMichael goes above and beyond to take you through the process, I would highly recommend this service.
Hi Amanda, Thanks for the 5 star rating and feedback. Its great to hear you would recommend the service! Michael and the team in our Burnley branch are on hand if you require any further assistance. Thanks, John, Safestore
5/5
GoogleGreat Service, Trouble free, easy to manage and handing back such an easy process. Would highly recommend and would use again
Thank you for your feedback on your storage experience at Safestore Burnley - I'm so glad to hear about the fantastic customer support you received and will pass your wonderful comments on to the store team. Kind regards, Emma
5/5
GoogleStaff really helpful. Great place to store your stuff. Very highly recommended
Hi Michelle, thank you for taking a moment to share your experience & your 5-star review at Burnley, Safestore. If you require any further help please contact the reception team, regards, Christina, Safestore.
5/5
GoogleAll staff very helpful, highly recommended
Dear Colm, Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our staff to be very helpful. Your recommendation means a lot to us. If you ever need anything in the future, please don't hesitate to reach out. Best regards, Christina, The Safestore Team
5/5
GoogleExcellent in every way. Michael and Nicola spent a lot of time to help us choose the right units and we feel we did get it right. They helped make the whole procedure from reserving to moving in straightforward and all correspondence by email was answered immediately. Excellent, friendly and professional service.
Good Afternoon Dianne, Thank you for your 5 Star Review on our Self Storage facility in Burnley. I am delighted that Mike & Nicola found you the perfect unit for your needs and you found the experience and service to be the excellent standards we pride ourselves on. I have passed on your feedback to Mike & Nicola who were delighted to hear them. thanks for choosing Safestore Burnley, Kind Regards Mark Tindall Regional Support Manager
5/5
GoogleExcellent service and very welcoming.
Dear Rauf, Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're thrilled to hear that you found our service excellent and welcoming. Your feedback is greatly appreciated, if you require any further help please contact the reception team. Best regards, Christina, Safestore Team
5/5
GoogleExcellent service from Michael
Dear Jade, Thank you so much for taking the time to leave us a 5-star review. We're thrilled to hear that Michael provided you with excellent service. Your feedback is greatly appreciated and will be shared with the team. If you ever need assistance in the future, please don't hesitate to contact the reception team. Best regards, Christina, Safestore Team
5/5
GoogleExcellent. Very convenient and friendly staff
Hi Jackie, Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you found our facility convenient and our staff friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you ever need anything in the future, don't hesitate to reach out. Best regards, Christina, The Safestore Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Safestore Limited's Hapton office has 192 reviews across two platforms: 191 on Google, 1 on Yell.
Safestore Limited Hapton is rated 4.8 out of 5 across all 192 reviews, and 4.8 out of 5 on Google from 191 reviews.
Safestore Limited Hapton, 4 Boran Court, Hapton, BB11 5TH.
