D W Smith & Company Hanham reviews

★★★★★ 5/5

Google

Always professional and quick to respond to any questions. Great support for landlords whether it be needing a recommendation for tradespeople or legal information, the lettings team are friendly and very knowledgeable.

Becky · 15 October 2025

★★★★★ 5/5

Google

We would like to thank the team for all their help from beginning to end. Nothing was too much trouble for them and they kept on top of everything and helped us through the process. From estate agent to solicitor and they kept us up to date as we went through. We could not have asked for better people. We would truely recommend DW Smith if you are thinking of buying or selling to use them. You will have peace of mind with them even though it can be very stressful they will get you through it. Julie & Mark

Mark · 1 November 2023

★★★★★ 5/5

Google

David and staff made the sale of our house stress free and it all happened rather speedy. The staff kept us posted at all times on the progress of the sale , and answered any questions or queries we had whilst the sale was going through. We would definitely recommend this company to anyone thinking of selling or buying a property. The Osborne's.

Royston · 23 September 2024

★★★★★ 5/5

Google

Used David and the team previously. Punctual, polite, informative and importantly really added value to the whole experience. Would not hesitate to use again and would recommend actively.

Tim · 29 January 2024

★★★★★ 5/5

Google

Karen and David were brilliant, they were always on hand and never failed to go the extra mile to not only to sell our house but also get into our new home. We couldnt reccomend DW enough, and would hesitate to use them again in the future. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Holly · 24 August 2021

★★★★★ 5/5

Google

We recently bought our second home through DW Smith - We can not praise them enough, every query we had was dealt with quickly and efficiently, they were friendly and approachable at all times. We mainly dealt with Karen and David, who were absolutely fantastic but the whole team are a credit. Thank you!! Kia and Adam

Kia · 5 June 2020

★★★★★ 5/5

Google

I would highly recommend this estate agent, I used them in 2007 initially and again recently this year, 2020. In particular Richard Collett was SO helpful and supportive, both with us and our buyer. Invaluable insight to the housing market and advise on every stage of the process.PositiveResponsiveness, Quality, Professionalism, Value

Julie · 24 August 2021

★★★★★ 5/5

Google

I have had the best 14 years staying in the property managed by DW Smith & Co. If anything would need attention they were very prompt in responding and sorted in no time. One thing I always found outstanding was the response even after hours. No matter how late they would want to make sure I was safe and the follow ups to check if problem has been resolved. For inspection they would consent & advise in advance. Keep up the good work. I referred my sister & she was impressed with their service. I would definitely refer anyone who’s looking for a property to get in-touch with them. 😊👏🏻👌🏼

Tendai · 21 August 2023

★★★★★ 5/5

Google

David, Karen and the team have been exceptional during the sale of our house. Richard looked after us through the whole process and kept everything moving. The photo and brochure were done to a very high standard. Couldn't recommend more.

Will · 1 December 2022

★★★★★ 5/5

Google

David from DW Smith provided an exceptional service with a recent rental enquiry advising on other benefits that were not considered. The professionalism of David and the team is truly a breathe of fresh air. Many thanks

Martin · 1 March 2023

★★★★★ 5/5

Google

Fantastic service from the whole team, especially Karen and Iain when we needed that extra support towards the end. Thank you for all your help with ensuring a smooth move. Would definitely recommend DW Smith!

Monika · 28 December 2024

★★★★★ 1/5

Google

I enquired about a property for sell and had to chase for a response then when a viewing was arranged after chasing nobody showed up to be then told you couldn't get hold of the vendor. We eventually went directly to the vendor and got our answer. That is my reason.

Laura · 5 June 2020

★★★★★ 5/5

Google

Fantastic experience with DW Smith from start to finish, couldn’t fault them. Special thanks to Richard who couldn’t have been more helpful and professional; he made the whole experience stress free. Thank you very much :)

Evie · 1 December 2022

★★★★★ 5/5

Google

Excellent service provided when selling our house. Good communication and advice at every step of the process. We had a couple of offers within a week of the house being marketed and a sale went through smoothly within a couple of months with a good selling price achieved. Stress-free experience all round.

Sue · 18 November 2024

★★★★★ 5/5

Google

The best letting agency in Bristol, very friendly and helpful, especially Julie Ann whose support has been exceptional from the beginning of tenancy process . I highly recommend DW Smith & Company to anyone.

Ka · 5 February 2023

★★★★★ 5/5

Google

Recently sold my mums home and used our local Estate Agents DW Smith in Hanham, when David came to take the photos he was absolutely delightful and a pleasure to talk too, ALL the staff in the office that I meet whilst carrying out viewings were also lovely, friendly and very professional and whenever I had to call the office they were quick in dealing with any queries I had, they made the whole process of selling my mum's home with as little stress as is possible, would definitely recommend them - THANK YOU all

Debra · 10 January 2025

★★★★★ 5/5

Google

DW Smith are a very professional estate agent. They marketed our property within a few days. Dave Smith was very informative on pricing for the area and gave us a good understanding of the value of the property. We had excellent communication with Karen Smith on the outcome of each viewing and we were really pleased when we had a buyer within a couple of weeks of marketing the property. I cannot recommend D W Smith team highly enough.

Jill · 1 March 2023

★★★★★ 5/5

Google

Thoroughly recommend DW Smith, the whole team all seem very professional. Their lettings teams find me good tenants, and they are fast at resolving maintenance issues for the tenants. Their sales negotiators were successful at selling a house for me, and managed it when the market was very slow. And most recently when I bought off them they were proactive in the sales progression, including chasing me! Many thanks

David · 30 April 2025

★★★★★ 3/5

Google

Customer service throughout the viewing process and signing the contract was very good. However, trying to sort out references was very difficult due to using a faceless middleman called Goodlord who did not communicate properly about what progress was being made on references, especially the income confirmation (no visibility on communications between my HR department and Goodlord lead to delays). Also had no electricity upon moving in and am paying an absolute fortune on a PAYG meter until I can get it switched due to no communication from DWSmith or the Landlord - I tried to find out in advance about utility suppliers via email but received no reply.

Calibre · 1 December 2022

★★★★★ 4/5

Google

The team was very responsive and proactive at chasing and giving updates on status of the sale. Overall great experience

Jineele · 15 October 2025

★★★★★ 5/5

Google

I had a fantastic experience as a first time home buyer with DW Smith. The service provided via Karen and her colleagues was next to none - highly professional, friendly, transparent and always available for a chat over the phone. I really couldn't of asked for much more, they exceeded expectations and I'd recommend in a heart beat! Cheers Tom

Tom · 7 April 2024

★★★★★ 5/5

Google

We have used DWSMITH to buy, sale and rent aswell as adding tenants mid lease, and will continue to use them in the future. DWSMITH's team have always been friendly and professional, keeping on top of every sale or rental and informing us throughout-even taking paperwork on holiday to ensure a tenant could move in on a date he wanted. They go above and beyond what other Estate agents do, usually putting houses on the market much sooner than other agents.

Louise · 2 October 2022

★★★★★ 5/5

Google

The lettings team at DW Smith have been managing the property I rent out for over seven years. They have steered and supported me over the various bumps in the road. Julie Ann in particular has been incredibly hard working, reliable and fair in her dealings with me, the contractors and tenants. I hugely value the trust I have in the team and am grateful for all the highly professional support they have given me. Thank you.

Helen · 31 December 2022

★★★★★ 5/5

Google

I engaged DW Smith to sell my late Aunts property as I felt they were professional and Richard in particular had an excellent manner and would be “easy to deal with”. The property was marketed within a few days with 3 time slots arranged for viewings. I had excellent communication from Richard on the outcome of each viewing and support to consider the offers received. Within a very short time the property was sold in excess of the asking price. Through out this process there was excellent communication, support & the sale progressed smoothly. I expected a professional service but I was delighted with the care and compassion shown during the entire process. I cannot recommend D W Smith team highly enough.

Maxine · 8 September 2022