Trusted Agent profile · Handforth

Anwyl Homes Handforth reviews

4.6

★★★★★ Excellent

1,090 reviews across 2 platforms

St Georges Way, Handforth, SK9 3HD

Anwyl Homes's office in Handforth, at St Georges Way, is rated 4.6 out of 5 across 1,090 reviews on two platforms, including 9 Google reviews rated 4.2.

Google logo

4.2 / 5

9

Reviews on Google

This office

Trustpilot logo

1,081

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Handforth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you to Lee ashworth for coming…

Thank you to Lee ashworth for coming and checking the floor, he has referred the job and we are just waiting for a date for it to be completed. Lee has been out to us before and both times he has been informative and great help. Thank you.

Amy · 25 September 2023

Agent replied · 12 June 2024

Hi Amy, thankyou for taking the time to leave a review about one of our Customer Service Technicians. We immediately passed your comments on to Lee & know how much he appreciated it.

5/5

Trustpilot

5 Star Service

We have just bought our first Anwyl home and are absolutely delighted. The whole process, from reservation to completion, has gone so smoothly. Linda and Carole have been utterly awesome, always going above and beyond to help. Thank you ladies! The house is beautiful and finished to such a high standard. Thank you Ian and the team. We are so happy and absolutely love the house!

Mrs · 19 November 2021

Agent replied · 12 June 2024

Hi Kate, Thank you so much for your review, we have passed your comments straight over to our team at The Oaks, they really appreciate the thanks for their hard work, the whole team are delighted that you love your new home.

5/5

Trustpilot

First contacted Anwyl back in October…

First contacted Anwyl back in October 2023, where I was helped and supported by two lovely Ladies Kelly and Marie choosing my house. The process from choosing to moving into my house was guided and reassuring from both Kelly and Marie and I got the keys to my house within 7 months. Almost been 3 months now since getting my keys where I met the Gentleman’s Kieth and Scott who are the site Managers of the development. The house is Bob on, really chuffed with it but extremely pleased by the hospitality from the people I’ve encountered from Anwyl.

Bradley · 15 August 2024

Agent replied · 23 October 2024

Hi Bradley, thank you for leaving this great review about your experience at our Winnington Place development. We have let the team know about your feedback and they really appreciate it, thank you.

5/5

Trustpilot

Fixed bathroom ceiling

Chris came to fix our damaged bathroom ceiling 6 weeks sooner than expected due to a cancellation. He was friendly, efficient and very thorough, removing and replacing the damaged section as opposed to patching it up. Looks perfect now. Thanks Chris

Alyson · 1 March 2024

Agent replied · 12 June 2024

Hi Alyson, thank you for taking the time to leave this review, Chris was made up, thank you.

5/5

Trustpilot

Paul was extremely helpful

Paul was extremely helpful. The only technician we have had who has identified issues appropriately and went out of his way to help! We had previously had 5 separate visits re our front door he has now ordered us a new one!Thank you!

Bethany · 18 January 2024

Agent replied · 12 June 2024

Thanks Bethany, I'm sure we will get your front door sorted now.

4/5

Trustpilot

We really like our new home

We really like our new home, I can't thank Helen (from the sales team) enough! She has been approachable and friendly right from the start. Gareth and Phil (site managers) have been super helpful. They have made sure that we’re happy with our new home and has ensured the work is of the highest standard. Thank you to everyone at Anwyl - much appreciated. Jit

Jit · 11 January 2022

Agent replied · 12 June 2024

Hi, thank you so much for your review. Our teams work really hard to help you with the purchase of your home and it's great to hear when they've got it right, thank you.

5/5

Trustpilot

For Josh with thanks

Josh was great. He re-layed the flagging & sorted manholes well.. also have given me great ideas abt other house related projects/ matters. Professional through out. Thanks so v much

Zahra · 15 September 2024

Agent replied · 23 October 2024

Thanks Zahra

5/5

Trustpilot

Great service from Chris

Chris Appleton was punctual, polite and carried out a number of jobs to a high standard. We were really pleased with his work; it all looks great!

Rebecca · 31 October 2024

Agent replied · 27 December 2024

Thanks Rebecca!

5/5

Trustpilot

Pete site manger.

After moving into our new home at 12 Easedale Lane Warton Pete the site manager has been a great help. I have asked him on several occasions for help and he has been absolutely brilliant with his response and all his help with our new home. He has made it a pleasure living here and I take my hat off to him as nothing has been too much trouble. Thanks for all your help Pete and making our new home feel like home. Steve & Caroline Taylor.

Steven · 13 August 2024

Agent replied · 23 October 2024

Hi Steven, thank you for this review about your experience at our Mill Green development. We have passed your comments on to Pete to let him know his hard work has been appreciated.

5/5

Trustpilot

Lee was very helpful and explained…

Lee was very helpful and explained everything throughout his visit. Was very friendly and was great with my very inquisitive puppy. Overall it would have been better to receive a time slot so I didn’t have to stay in all day waiting for the visit, or even a call/text whenever the workmen are on their way

Lydia · 23 January 2023

Agent replied · 12 June 2024

Hi Lydia, thank you for your great review about Lee and we will certainly take your suggestion on board about providing an ETA in future, thank you!

5/5

Trustpilot

Excellent Job!

Chris has completed his job at a very high standard. Nothing was too much trouble. He was great working around me working from home. Everything has been done to a great level. The doors are fitted much better than the last doors. Really appreciate the hard work Chris has but into this.

James · 25 May 2023

Agent replied · 12 June 2024

Hi James, thank you for this lovely review about Chris. All our Customer Service Team are very aware they are working in your home so it's nice to see that you recognised his efforts. Thank you!

5/5

Trustpilot

Exceptional Customer Service

We recently had the pleasure of moving into a new house in Cross Field, Catterall, that exceeded all our expectations.What truly stood out during this entire process was the exceptional customer service provided by Debbie since the first day we came to the show house, following by Jill at the end of the purchase. then Ian, Joe and all the team on site. Their professionalism and dedication were evident from our first interaction. Ian, the site manager took the time to address all our questions with patience, making the home-buying experience feel personalised rather than transactional. It’s rare to find a site team that is as caring and attentive, and they made it clear that our satisfaction was their top priority. We appreciated the follow-up after the purchase. The team ensured that any minor adjustments or questions we had were handled without delay. This commitment to customer service reinforced our belief that we made the right choice to buy a house from Anwyl.Thank you so much for our beautiful home Jon & Maria

MARIA · 6 August 2024

Agent replied · 23 October 2024

Hi Jon & Maria, thank you for taking the time to leave this review about your experience at our Cross Fields development. We wish you many more years of happiness in your New Anwyl Home!

5/5

Trustpilot

Lee Reynolds

Lee Reynolds was great when he came to have a look at the stain around our extractor fan. Was really helpful and quiet as I was working from home at the time.Also tightened our toilet seat for us without asking which was a godsend as it was annoying the life out of me!

Sophie · 17 April 2023

Agent replied · 12 June 2024

Hi Sophie, thank you for your review about Lee, it's great to read how helpful he was!

5/5

Trustpilot

Deva Green

We recently purchased a new home on the Deva Green development in Chester. From reservation to completion the team on site have been incredible. Everything has gone flawlessly (so far) and we want to extend our gratitude to Shane, Adam and everyone else that we have dealt with on site.

Roy · 3 June 2026

5/5

Trustpilot

Sticking front door lock

Chris Appleton came to repair our front door lock today. Very professional and careful worker. Attention to detail and care for property excellent. Lock fixed and door no longer sticking. Thanks Chris

Elaine · 1 August 2024

Agent replied · 23 October 2024

Hi Elaine, thank you for leaving your review about Chris, one of our Customer Service team, much appreciated!

5/5

Trustpilot

Winnington place …

From day one the team at winnington have been amazing . Lead by Scott and Keith and the girls in the sales office, everyone including the workmen on site have been warm and welcoming and super helpful no matter what we asked or wanted. The quality of the build is second to none and the estate whilst a working site still is kept beautifully clean at all times . The team even managed to bring forward the build ahead of time to work with our sale . Such a personal touch sharing the teams mobile numbers and the after care help and manual is supportive and really helpful . Really impressed would definitely recommend .

Liz · 17 September 2025

5/5

Trustpilot

Anwyl Homes - Dalton Fields

When you buy a house, you want to have committed people in place that help sort out any snagging issues without further ado. Elliot from Anwyl was that committed person upon whom we could always rely. He was always only a phone call away when we needed his help. Great work!

D · 22 May 2026

5/5

Trustpilot

Chris has been a few times to do snag…

Chris has been a few times to do snag jobs around the house. He always does a Thorough job and dose a fab finish.

Gwawr · 25 November 2024

Agent replied · 27 December 2024

Thanks Gwawr!

5/5

Trustpilot

Victoria Mills, Anwyl Homes

I moved home at the end of May in to a new Anwyl property. From the start of the buying process through completion and final snagging I have had superb service. Gyllian in the sales team held my hand throughout the purchase of my property and beyond and she was amazing. Isaac and Andy have ensured since I moved in that any issues (hardly any) were resolved in a timely and efficient manner and went above and beyond with the service they provided. I cannot recommend the team on site at Victoria Mills highly enough. 5 stars plus!

Susie · 12 July 2024

Agent replied · 23 October 2024

Hi Susie, thank you for taking the time to leave this review about our Victoria Mills development, we passed your feedback to the team there and they were made up! Thank you.

5/5

Trustpilot

Customer service technician

Customer service technician, Lee Ashworth has just been to Lawrence Gardens to repair a floorboard and define what’s needed to fix the internal garage door. Lee was very polite, friendly and especially knowledgeable about fire doors - looking forward to Lee returning to fix the door with his expertise.

John · 6 July 2023

Agent replied · 12 June 2024

Hi John, thank you for taking the time to leave this review about Lee, we're sure he will be back soon to sort the door!

5/5

Trustpilot

Victoria Mills

We moved in last September on the Victoria Mills development, Gyllian in sales has been extremely helpful with guidance on the purchase, always friendly and happy to help. The site team have been very helpful - Andy and Isaac have been to check for any issues and given advice on various things on the property, where they have sorted some small issues out promptly and never needed any chasing. We are very happy at Victoria Mills and would definitely recommend Anwyl homes.

Tyrone · 11 July 2024

Agent replied · 23 October 2024

Hi Tyrone, thank you for taking the time to leave this review about our Victoria Mills development, it was great to hear how helpful our team have been, thank you.

5/5

Trustpilot

The team guided us through our process…

The team guided us through our process perfectly and always with a smile. Couldn’t thank Gyllian and Isaac enough for their support. Thank you all.

Paul · 1 November 2024

Agent replied · 27 December 2024

Thanks Paul, our Victoria Mills team really appreciated it.

5/5

Trustpilot

NOT for Anwyl Homes but for an EMPLOYEE

This review is NOT for Anwyl Homes as a house builder, but for an INDIVIDUAL EMPLOYEE. Mr Lee Ashworth - a member of customer care service team.Lee fully prepared and painted the front door to a very high standard - as I would expect. It is such a pity that the site painters whom had total disregard for our property could not be called professional tradespersons :(Well done Lee, keep up your high standards.

Exemplum · 13 October 2024

Agent replied · 27 December 2024

Hi, we were sorry to read you needed some remedial work to your front door, however, thank you for your comments about Lee, we are glad he was able to sort it.

5/5

Trustpilot

Just recently moved in to my forever…

Just recently moved in to my forever home on the Queens meadow site in Shavington CW25LS I thought unwound share my experience, The flat is just perfect so well built and perfect in every way, The workmen are always so polite and respectful, my property is directly in Front of the compound, where they meet in the morning they are respectful and never loud, and I have to say I have never heard foul language, site manager Neil and assistant site manager Sam haven both gone above and beyond to help me and the smooth transition on my move, the site is well maintained and is immaculate, well done to all the lads who work on this site what a great team,

Lesleyanne · 4 July 2024

Agent replied · 23 October 2024

Hi Lesley Anne, thank you for this review about our Queens Meadow development, this is one of our new developments so it's great to read how happy you are as one of our first residents.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Anwyl Homes's Google reviews
The Trusted Agent

Is this your office? Claim your page.