Every review we hold for the Hampton Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe chose Tiffin Estate agents after meeting Ian Tiffin and we are very happy that we did! We ended up buying our new property through them as well. Both were handled very well and we would highly recommend Tiffin. We spent lots of time time talking with Ian Johnson and Jess Taylor - they are excellent at communication and are highly professional. Thank you for managing the process so well and helping us to find our dream home!
Karen · 25 August 2019
Agent replied · 23 August 2024
Thank you for your kind words, this means a lot to us :)
★★★★★ 5/5
GoogleWe finally moved into our new home today, I would highly recommend tiffin for sale or purchase of properties. The team were brilliant, communication was quick, helpful and ultimately led to the process being made so much easier. A huge thank you also goes to James for helping with negotiations and for Claire for being super efficient. Both are superstars! Thank you both.
Richard · 16 April 2025
Agent replied · 23 August 2024
Thank you Richard for your great review! We appreciate you taking the time to review us and wish you all the best in your new home.
★★★★★ 5/5
GoogleThank you so much Claire for your help with buying our first home.
Anzu · 16 April 2025
Agent replied · 22 October 2024
Thank you for your 5 star review and for acknowledging Claire's hard work. She is a real asset to the company.
★★★★★ 5/5
GoogleThe team at Tiffins were always helpful, friendly and very responsive. Claire in particular was a great help to me, working hard to make my purchase go as smoothly as possible, reassuring and keeping me informed.
Michelle · 16 April 2024
Agent replied · 23 August 2024
Thank you Michelle for your great review ! We're delighted to hear you were pleased with our service.
★★★★★ 5/5
GoogleFantastic service from Ian Johnson and the rest of the team at Tiffin when selling our house. All viewings booked for our house were quality viewings. Even in the difficult time of Brexit, we managed to sell our house. Ian was great at giving us clear advice for selling. Ian and the team always kept us in the loop what was happening with viewing feedback and offers. Really recommend their service
Natalie · 25 August 2019
Agent replied · 23 August 2024
This is great to read, thank you for your review.
★★★★★ 5/5
GoogleOnce again Tiffin Estate Agents have been brilliant! This is the second time I’ve had the pleasure of working with them; the first time as a buyer and more recently, a seller. Buying/Selling a house is a serious matter, and unfortunately it doesn’t always go to plan; these are the times when you need to know you have a good team working hard for your best interests. With Tiffin Estate Agents you get a group of very capable, intelligent, caring and professional people, who act swiftly and communicate regularly! Particular credit and heartfelt thanks from me to Claire, but the whole team are just fantastic!
Tone · 16 April 2024
Agent replied · 23 August 2024
Thank you Anthony for this great review ! It was great dealing with you and your family again and we're delighted to hear you've been happy. Thanks for taking the time to let us know we did a good job and you know where we are if you need us again in the future.
★★★★★ 5/5
GoogleFor over a year now, I've relied on the exceptional services of Tiffin, and I couldn't be happier. Aisling, Hannah, and Laura deserve a special mention for their outstanding support, always prompt in addressing any minor issues with genuine care and efficiency. From the moment I arrived in the UK, they've been instrumental in making my housing experience smooth and hassle-free. Their ongoing commitment and dedication truly set them apart. The team embodies their motto, '"committed to exceeding client's expectations," in every sense.
I am genuinely grateful for their commitment and highly recommend them to anyone seeking a property team that truly lives up to their promises.
Vijay · 16 April 2024
Agent replied · 23 August 2024
Thank you Vijay for you kind words and your wonderful review. It means a lot to us you've been happy with our service and we appreciate you taking the time to let us know we did a good job. We hope you're enjoying the festive break and once again, thank you very much.
★★★★★ 5/5
GoogleExcellent service from start to finish from Ben and the team. We were unsure about renting again after a poor experience with another local agent, but this couldn't have been easier. Their friendly manner and attention to detail ensured a positive rental experience, we cant recommend them highly enough, and again many thanks
Simon · 24 August 2022
Agent replied · 23 August 2024
Thank you so much Simon, your review is a reflection of what wonderful tenants you have been. It really has been a pleasure to be able to provide you and your family with a lovely home. We wish you all the very best in the future.
★★★★★ 5/5
GoogleWe had a fantastic experience selling our house with Madison Brook. Everyone we dealt with was friendly, professional, and kept us well-informed at every stage. They made what is usually a very stressful process feel much more manageable. We really appreciated their support and would highly recommend them. Thank you.
Matt · 16 June 2025
Agent replied · 16 April 2026
Dear Matt and Hannah,
Thank you so much for your 5-star review, it was a real pleasure dealing with you both throughout the process and securing a successful sale on your beautiful cottage.
We’re absolutely delighted to hear you had such a great experience with Madison Brook. We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through; this means a lot to all of us.
Thanks again for your support, we wish you all the best in your new home and look forward to working with you again, whenever that may be.
Kind regards,
The Madison Brook Team
★★★★★ 5/5
GoogleTiffin were extremely helpful looking after the sale of my late Mum's house, dealing with the delays brought on by Probate adminstration and handling the concomitant coming and going of buyers and chains expertly.
Special mention goes to James for going above and beyond with various impromptu visits to the house to sort out stuff in our absence - a calm and reassuring voice and an incredibly helpful demeanour was massively appreciated at a very difficult time. Thanks all.
Ilya · 16 April 2024
Agent replied · 23 August 2024
Thank you very much for your wonderful review and in particular for mentioning how happy you've been with James. It's great to hear you've been happy and how James offered such great service. Thank you again, we really appreciate you taking the time to review us.
★★★★★ 5/5
GoogleFirst time buyer and the team at Tiffin's where the most efficient and friendly part of the whole process. Really helpful, easy to talk and always the first to respond.
Thank you James, Ian and Clare for the great service.
Luke · 24 August 2023
Agent replied · 23 August 2024
Hi Luke! Thank you so much for your kind words, it fills our hearts knowing we are making a difference like this. We hope you love your new home and are very happy there.
★★★★★ 5/5
GoogleI wouldn't hesitate to recommend Tiffin Estate Agents, this is the second time I have used them. James was fantastic and always patiently listened to and answered my questions. Claire was also a wonderful help. Thank you for all of your hard work in selling my flat. Really impressed once again.
V · 24 August 2022
Agent replied · 23 August 2024
Thank you, great to hear your experiences with us and thank you for coming back! Best wishes in your new home.
★★★★★ 5/5
GoogleWonderful estate agents - professional, thoughtful and efficient. My thanks to Ian, Claire and James for making the process so much smoother than it might otherwise have been
Peter · 16 April 2024
Agent replied · 23 August 2024
Thank you so much for your review Peter, its great to hear and we hope you're very happy in your new home
★★★★★ 5/5
GoogleWhile buying a property through Madison Brook, they bent over backwards to help me every step of the way. Chasing all involved parties when necessary without being pushy. My experience was truly positive and felt like they cared throughout the process.
Jonathan · 16 August 2025
Agent replied · 16 April 2026
Hi Jonathon,
Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook.
We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through. Your feedback means a lot to the team.
Thanks again for your support, we really look forward to working with you again in the future.
Kind regards,
The Madison Brook Team
★★★★★ 5/5
GoogleReceived a great service from Laura at madison brook , she was so helpful and friendly, would highly recommend 👍 …
Sharon · 16 February 2026
Agent replied · 16 April 2026
Hi Sharon,
Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook. We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through. Your feedback means a lot to the team. Thanks again for your support, we really look forward to working with you again in the future. Kind regards, The Madison Brook Team
★★★★★ 5/5
GoogleWe bought our first house through tiffin estate agents, we always heard that buying house can be very stressful, but tiffin made it for us best experience, whole process was so smooth and we had an amazing experience with all team, they are absolutely professional, kind and very helpful
Highly recommended
Ibrahim · 16 April 2025
Agent replied · 23 August 2024
Thank you very much Ibrahim for your wonderful review. We're delighted to hear you had a good experience. Buying a property can be stressful and its very good to know we helped you through this process. We wish you very much happiness in your new home.
★★★★★ 5/5
GoogleCommensurate professionals throughout, with no stereotypical estate agent behaviour. Ian, Aimie and Claire all an absolute delight to work with. Thank you!
Andrew · 16 January 2026
Agent replied · 16 April 2026
Dear Andrew, thank you so much for your 5-star review, your feedback means a lot to the team. It has been a real pleasure dealing with you and your family throughout this purchase and we are absolutely thrilled that you feel the same; we work hard to deliver a service that’s both professional and personal. I am sure you and your family are going to be very happy in the new home for many years to come. Thanks again for your support. Kind regards, The Madison Brook Team
★★★★★ 5/5
GoogleMadison Brook operate as Estate Agents should - open, honest, respectful of both the seller and the buyer and with top notch local knowledge. I would highly recommend them.
Jane · 11 November 2025
Agent replied · 16 April 2026
Dear Jane,
Thanks you so much for the 5-star review, we greatly appreciate the feedback and to know that your experience was so positive, it does mean so much to the team. We very much look forward to working with you again in the future.
Kind regards,
The Madison Brook Team.
★★★★★ 5/5
GoogleRecently sold our house via Tiffin, they were brilliant, great service very helpful especially Claire and very cost effective, would highly recommend them.
Dave · 16 April 2024
Agent replied · 23 August 2024
Thank you Dave for your 5 star review ! It's great to hear you've been happy and do let us know if there's anything we can do to help you again in the future.
★★★★★ 5/5
GoogleExcellent service in selling our flat. James and Claire were proactive and worked very hard on our behalf. I would wholeheartedly recommend them
James · 16 April 2024
Agent replied · 23 August 2024
Thank you James for reviewing us and highlighting such good service from James and Claire. We appreciate you taking the time and look forward to helping if you need us again in the future.
★★★★★ 5/5
GoogleTiffin Estate Agents have been our trusted agents for many years, helping myself and several of my relatives to sell multiple properties. They've always been there for us, helped us in all sorts of ways little and large, and gave us peace of mind while dealing with difficult family circumstances. Their team are all excellent and have never failed us. Trust them with your sale, and you'll never look back!
Reece · 16 April 2024
Agent replied · 16 April 2026
Thank you so much Mr Haynes for taking the time to review us. It's always been a pleasure to work for you and all your family and we are truly grateful for the business. As always, we wish you well and you know where we are if you ever need us.
★★★★★ 1/5
GoogleDisgusted by the way one of their employees decided to gesticulate out of the window of his car and then proceed to call me obscenities. Completely reinforced the smarmy estate agent stereotype. Easy to understand when you read some of the reviews regarding rude staff at this agency. Maybe he was annoyed by having to drive his mum and dads hand me down BMW estate.
Edit - This agency seems to have the time to respond and comment to 5* reviews but won't bother when it comes to complaints/issues.
John · 24 August 2023
Agent replied · 23 August 2024
John, I'm very sorry to hear how you feel and that you've felt the need to give us this review. If you would like to discuss the matter please feel free to call me, Ian Tiffin, 020 8979 9111
★★★★★ 5/5
GoogleI have just completed the sale of my property through Tiffin Estate Agents in Hampton Hill. They have been absolutely brilliant throughout. I can not thank Tiffin enough for their professional, friendly and helpful service. Special thanks to all the team and especially to Claire, for her sales support which was great and Laura and Aisling in providing support and guidance also . From the early years of Tiffin managing the rental on my property to the current sale of my house I could not have found a better Estate Agent. Many thanks to you all.
Kathleen · 24 August 2023
Agent replied · 23 August 2024
Thank you Kathleen for such a great review, your review makes the hard work worthwhile and its very much appreciated
★★★★★ 5/5
GoogleMy husband and I have had impeccable service from Ian and Claire at Madison Brook. We bought our house with them 5 years ago and have now sold with them too. The process throughout was smooth and quick and would highly recommend using them!
Dimitri · 17 April 2025
Agent replied · 14 May 2025
Dear Dimitri,
Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook. We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through. Your feedback means a lot to the team. Thanks again for your support, we really look forward to working with you again in the future.
Kind regards,
The Madison Brook Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.