Every review we hold for the Hampton Hill office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google“Highly recommend! A+++...”
We bought our first home with Tiffin Estate Agents. I want to thank the team for all their hard work. Especially Ian Johnson and Claire for all the phone calls and emails that had to be made. The house purchase went through smoothly and they kept us informed with progress the whole time. Lovely team to work with during a typically stressful process!
Richard · 24 August 2023
Agent replied · 23 August 2024
Wow, A+++!! Thank you so much, it really does mean a lot to us. We hope you love your new home and have many happy memories there.
★★★★★ 5/5
GoogleI’ve had a great experience with Madison Brook, previously known as Tiffins. I’ve have dealt with both the rentals team (Laura) and Sales (Ian, James and Claire) and have always been very impressed with their commitment. They’ve all been a joy to work with over the years and they’ve all been extremely helpful and supportive.
Would highly recommend
Josephine · 16 November 2025
Agent replied · 16 April 2026
Dear Josephine,
Thank you for the five-star review, it has been a pleasure working with you over the years and thrilled that the experience has been so positive for you; we work hard to provide a professional yet personal service.
The feedback means a lot to the team. Thanks again.
Regards,
The Madison Brook Team.
★★★★★ 5/5
GoogleHighly recommended! We chose Tiffin for their excellent knowledge of the local property market, honesty and enthusiasm. James, Ian and Claire went above and beyond in giving us guidance and support throughout the entire process. Their professionalism and communication skills were second to none. Their friendliness and humour was very much appreciated at what was a sad time for us. Thank you for all.
Pamela · 24 August 2023
Agent replied · 23 August 2024
Thank you Pamela, we wish you all the best for the future :)
★★★★★ 5/5
GoogleA really professional and friendly team at Tiffin estate agents, especially Hannah who guided us through a stressful time with empathy and kindness.
Excellent communication as well, always keeping us informed which was invaluable, by far the best experience I have ever had with an estate agent, brilliant, I would thoroughly recommend Tiffin.
Alex · 16 April 2024
Agent replied · 23 August 2024
Thank you Alex for your 5 star review, it's great to know we did a good job. We look forward to helping you with anything you need in the future.
★★★★★ 5/5
GoogleWe have just completed purchasing a house that Tiffin were selling and they have been great through the whole process. The staff are very friendly, knowledgeable and made the experience as simple as possible.
Their communication has been excellent, ensuring we were able to complete relatively quickly!
I would highly recommend!
Thank you to Ian Johnson and Claire for all your help :)
Josh · 24 August 2023
Agent replied · 23 August 2024
So great to read your 5* review Josh! It was a pleasure working with you, hope you're very happy in your new home :)
★★★★★ 5/5
GoogleHannah was fantastic from start to finish, professional, responsive, and genuinely helpful throughout the whole lettings process. She made everything smooth and stress-free. Couldn’t recommend her more highly!
Lewis · 9 April 2025
Agent replied · 14 May 2025
Dear Lewis, Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook. We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through. Your feedback means a lot to the team.
Thanks again for your support, we really look forward to working with you again in the
future.
Kind regards,
The Madison Brook Team
★★★★★ 5/5
GoogleClaire and the team were fantastic throughout the process. Our purchase took a little time (not their fault), but Tiffin were patient and professional throughout and made sure that our questions to the vendor were answered promptly. As a first time buyer we were nervous at times but got all the reassurances we needed to get the job done and not panic.
William · 24 August 2023
Agent replied · 23 August 2024
Thank you William for taking the time to write your 5 star review, we really appreciate it
★★★★★ 5/5
GoogleI have only good things to say about Tiffins. From my viewing to completion James and Claire were both very professional and extremely helpful. They responded immediately to any queries, recommended a very friendly and helpful surveyor and kept in touch throughout the purchase.
indeed without Claire's help and direct communication with the seller and myself I am not sure I would have been sitting in my new home now.
Would highly recommend Tiffins. Thank you very much for all your help.PositiveResponsiveness, Professionalism
Nicki · 24 August 2021
Agent replied · 23 August 2024
Thank you so much for your five star review and lovely comments Nicki! We really appreciate your feedback and wish you all the very best in your lovely new home!
★★★★★ 5/5
GoogleWe recently bought a property in Hampton Hill through Tiffin and I must say Claire and her team were great from day one, since the first viewing until completion, very responsive to all my queries and on top of every stage of the process. Well done team! I can’t recommend Tiffin enough, they are the ones to go in the area!
Fatima · 24 August 2023
Agent replied · 23 August 2024
Thank you so much Fatima! It's been a pleasure working with you. We wish you all the very best in your new home, pop in and say Hi when you're on the High Street!
★★★★★ 5/5
GoogleI am a landlord and have been working with the Madison Brook team at the Hampton Hill office for many years.
They have helped me countless times in the lettings process and have done their upmost to make it as stress free as possible.
I would recommend their professionalism and care without doubt.
Angelina Weir
Angelina · 6 November 2025
Agent replied · 16 April 2026
Hi Angelina, Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook. We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through. Your feedback means a lot to the team. Thanks again for your support, we really look forward to working with you again in the future. Kind regards, The Madison Brook Team
★★★★★ 5/5
GoogleTiffin Estate Agents are a wonderful independent local estate agents who I'd give 10 stars to, not just 5. They are friendly, professional, courteous, efficient and after 10 years of renting out my flat through them
and now just selling it through them too, I can honestly say I have had nothing other than exemplary service from them during this entire time. I really cannot praise them too highly. 100% recommended by me.
Edward · 16 April 2025
Agent replied · 23 August 2024
Thank you so much Ed for this amazing review. You've always been a wonderful client and it means so much to receive our first 10 stars of out of 5 review!
★★★★★ 5/5
GoogleTiffin Estate Agents have been fantastic! always clear communication with a touch of familiarity and friendliness into the mix.
Claire always made you feel at ease and has a professional manner at the same time.
We will always be grateful to James who always goes that extra mile above and beyond! and we consider him a friend too!
I would recommend Tiffin Estate Agents 100% !
Thank you for everything!
Lisa and Paul
Lisa · 16 April 2025
Agent replied · 22 October 2024
Thank you Lisa and Paul for this great review ! It was great dealing with you and your family again and we're delighted to hear you've been happy. Thanks for taking the time to let us know we did a good job and you know where we are if you need us again in the future.
★★★★★ 5/5
GoogleI would recommend Madison
Brook to anyone wanting to buy/sell in the area. Claire was very quick in replying to emails and keeping us updated.
Mandy · 16 April 2025
Agent replied · 10 December 2024
Many thanks Mandy for taking the time to leave your review. Enjoy your travels!
★★★★★ 5/5
GoogleWhat a team! Tiffin Estate Agents are the most reliable, caring and professional group of people; just the best estate agents anyone could wish for! A special shout out to Claire, who has just been the best! She’s been reassuring, knowledgeable, and has always been there for support and guidance throughout the process. I’m so very grateful! Thank you!
Anthony · 24 August 2023
Agent replied · 23 August 2024
Hi Anthony, we're so grateful to you for taking the time out to post a 5* Review! We're delighted to have been able to help you in your house move, and thanks for the special shout out to Claire, who really is the best!!
★★★★★ 5/5
GoogleClaire was unfailing in her support during our protracted sale. It all came right in the end!
Maggie · 13 July 2025
Agent replied · 16 April 2026
Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook. We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through. Your feedback means a lot to the team. Thanks again for your support, we really look forward to working with you again in the future. Kind regards, The Madison Brook Team
★★★★★ 5/5
GoogleI would like to thank the team in Hampton Hill for all their hard work in selling my apartment. They were very helpful. Respectful with viewings. The small team worked well together and are very knowledgeable and supportive I wouldn’t hesitate to recommend them to anyone selling their property.
Andrew · 16 December 2025
Agent replied · 16 April 2026
Hi Andy, thank you so much for your 5-star review, we work very hard to deliver a service that’s both professional and personal and are proud of the local expertise and knowledge we provide. It was an absolute pleasure working with you throughout the whole process and we wish you all the very best for the onward move.
Kind regards,
The Madison Brook Team
★★★★★ 5/5
GoogleJames James James! Honestly THE friendliest, most genuine Estate Agent i've ever come across. From the get set James was helpful, knowledgable and great with communicating. I had a million questions and was happy to answer all of them honestly, and gave genuine advice. Will certainly be using Tiffin again- would highly recommend them, absolute experts! Thank you James, you have restored my faith in Estate Agents!
Nina · 11 December 2022
Agent replied · 10 December 2024
Haha, this put a smile on our faces! Thank you Nina, that's really made our week. Best of luck with everything in the future and we look forward to doing business with you again.
★★★★★ 5/5
GoogleMy mum spoke to both Aimie and Ian on the phone regarding sales in Hampton previously and they were both so helpful and friendly. Would definitely recommend this smaller company for great communication with nice, genuine people!
Evey · 16 March 2026
Agent replied · 16 April 2026
Hi Evey,
Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook.
Our aim is to provide honest advice using our extensive knowledge and experience from a team that have lived and worked in the area for many years.
Thanks again for your support, your feedback means a lot to the team and we really look forward to working with you again in the future.
Kind regards,
The Madison Brook Team
★★★★★ 5/5
GoogleI really could not recommend Ian Tiffin and the team highly enough. Fantastic right from the outset an excellent valuation and a bunch of enthusiastic and motivated buyers enabled a super quick and smooth sale. Claire was amazing at keeping everyone informed and liaising with the respective solicitors keeping everything on track.
Could not have had a better experience thanks again guys. 10 out of 10. :)
Max · 24 August 2022
Agent replied · 23 August 2024
Thank you so much Mr Free, this is great to read!! It was our pleasure to work with you!
★★★★★ 5/5
GoogleWe recently sold our late father's house through Tiffin, and could not have been happier with their professionalism and responsiveness throughout the process. They found a buyer very quickly on two occasions (after the first fell through due to a problem in their related sale), and secured offers that we were happy with. Special mention to Claire, whose organisation and friendly communication helped ensure that the second sale went as smoothly as possible.PositiveResponsiveness, Professionalism
John · 24 August 2021
Agent replied · 23 August 2024
Thank you so much Mr Keightley, it's been our absolute pleasure to work for you. And thank you for the special mention to Claire - she's a superstar! Best wishes for the future - Team Tiffin!
★★★★★ 5/5
GoogleA huge thanks to Hannah, Aisling and Laura in the Lettings Team for such a smooth and efficient transition into my new property. From day one I had nothing other than amazing service. I really can't thank the team enough. What a delightful move. Thanks.
JFT · 16 April 2024
Agent replied · 23 August 2024
Thank you very much for your glowing review of the team. We really appreciate it and look forward to helping you again if you need us in the future.
★★★★★ 5/5
GoogleFrom the moment I met Ian Tiffin for the valuation of my home, the facilitation of the viewings by James and Ian, the management of the various offers I received through to the actual completion managed by Claire I had full confidence in everyone. They make a great team and I will have no hesitation in recommending them to any of my old neighbours, friends or family.
Sarah · 14 April 2025
Agent replied · 25 May 2025
Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook.
We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through. Your feedback means a lot to the team.
Thanks again for your support, we really look forward to working with you again in the future.
Kind regards,
The Madison Brook Team
★★★★★ 5/5
GoogleWe recently used Tiffins to sell our flat. Every aspect of the sale was treated thoroughly and professionally, from the time they spent to take excellent photos of the property, to well-timed communication at every stage. Ian Johnson skillfully engaged a potential buyer and managed to persuade them to wait long enough for us to find a property to move to. A larger firm would not have had the patience or the subtle client-relationship building skills to have achieved this for us. Thank you Tiffins!
Philippa · 25 August 2018
Agent replied · 23 August 2024
Thank you for such a positive review, it's great to read!
★★★★★ 5/5
GoogleTiffins were excellent and I would not hesitate to recommend. For selling our home every step was highly professional. They went above and beyond when I asked for help with our own purchase but most importantly secured an outstanding price on selling our property in a market where everything around us was being reduced in price. They were brilliant at communicating between all parties, checking we were all on the same page and heading for the same deadline.
Andy · 25 August 2019
Agent replied · 23 August 2024
Thank you Mr T, it was great working with you!
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