Trusted Agent profile · Hampton Hill

Tiffin Estate Agents Hampton Hill reviews

4.6

★★★★★ Excellent

188 reviews across 1 platform

103 High Street, Hampton Hill, TW12 1NJ

Tiffin Estate Agents's office in Hampton Hill, at 103 High Street, is rated 4.6 out of 5 across 188 reviews on 1 platform, including 188 Google reviews rated 4.6.

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4.6 / 5

188

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hampton Hill office, from every platform, shown as written. First names only.

5/5

Google

MB in Hampton Hill are not the cheapest in the area BUT they had our flat rented quickly and Laura and Charlie took most of the stress out of the process of getting it up to scratch to rent. They also diligently do landlords checks on our behalf, they are pretty slick getting work/repairs sorted and very pleasant to deal with. 5 stars well deserved.

Neil · 2 April 2026

Agent replied · 16 April 2026

Hi Neil, Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook. We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through. Your feedback means a lot to the team. Thanks again for your support, we really look forward to working with you again in the future. Kind regards, The Madison Brook Team

5/5

Google

I've dealt with both the sales team and the rental team. I have never come across such well informed and trustworthy estate agents, as they have several times given me advice that is clearly in my interest but not in theirs, which I find extremely rare nowadays. They say this is how they work, to build trust with people in the long term, and not just look at short term goals. My mother was an estate agent and she would have respected their integrity, because not all estate agents work like this!

JonPaul · 11 November 2025

Agent replied · 16 April 2026

Dear JP, Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook both on the rental side and the sales side. We work hard to deliver a service that’s both professional and personal. Thanks again for your support, we really look forward to working with you again in the future. Kind regards, The Madison Brook Team

5/5

Google

Excellent service from the whole team from an honest valuation to making sure that everything went through without a hitch. Claire was amazing in helping the sale go through smoothly and really helped put us at ease in what can be a stressful time. We would highly recommend them.

Daniel · 16 April 2025

Agent replied · 23 August 2024

Thank you Daniel for your great review and we're delighted to have helped you move home again. We hope you're thrilled with your new house too and have begun to settle in. You know where we are if you ever need us.

5/5

Google

Moved from overseas to the UK and Madison Brook were very easy to work with internationally They set up me and my cats in a lovely little flat in a great neighborhood

Callie · 13 October 2025

Agent replied · 12 November 2025

Hi Callie, Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook. We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through. Your feedback means a lot to the team. Thanks again for your support, we really look forward to working with you again in the future. Kind regards, The Madison Brook Team

5/5

Google

Claire was incredibly helpful throughout the process, as first time buyers she took the time to make sure we understood and was approachable with any queries we may have had. She also helped during more difficult times when we had issues with our own solicitors. Would 10/10 recommend.

Hannah · 16 April 2025

Agent replied · 23 August 2024

Thank you Hannah for your great review and in particular for your comments about Claire. ! It means a lot to us you've been happy and thanks for taking the time to let us know. We're here if you ever need us again in the future and we wish you very much happiness in your new home.

5/5

Google

We have rented through Tiffin for the past year and they take a different approach to most agents, they let everyone see a property and work with both the people and the landlord so it gives a fair chance for all, not the just first or necessarily highest bidder. Besides that, they have been super friendly, curteous and professional.. you can tell it's run by a (close) family business. In the future, if I ever rent our place out they're guaranteed our business. Thank you to everyone at Tiffin (particularly Ben) for our time at Hampton Hill!!

Ian · 24 August 2023

Agent replied · 23 August 2024

Thank you so much for your kind review Mr Bennett, it's been a pleasure to have you as tenants. Best wishes in your new home!

5/5

Google

As a family which is looking for a very good home to settle in the area, Tiffin Estate Agent has helped a lot! Ben of Tiffin Estate Agents is one of the best property experts in the area! Ben is a very professional, efficient, and he is very friendly, we were happy to have him to help us on the property searching process, Ben listens to our needs patiently and he has a good knowledge of the property market, he has a good knowledge of every details of the property dealing process and he is able to give unbias and most relevant and useful advices, and indeed he has proactively advise us with the most suitable and very nice property to us, he has a good relationship with different parties on the market so that the whole process could be goes as smooth as it could be. We shall for sure recommend Ben and Tiffin Estate Agents to our friends!

KK · 24 August 2023

Agent replied · 23 August 2024

Thank you KK for your great review, we appreciate it !

5/5

Google

I'm really very glad that I chose Tiffin's to sell my property in Hampton Hill, and would not hesitate to recommend and use again. James who dealt with the initial valuation was friendly and professional from the start, never pushy and my flat was very soon under offer. I then dealt with Claire who was so patient with all my questions and worries, always coming back to me promptly and efficiently. She is a real asset to Tiffin's - Thanks to all of you for finally making the sale happen.

Nicola · 24 August 2023

Agent replied · 23 August 2024

Thank you Nicola for such a great review

5/5

Google

We could not have asked for a better team to support us through the whole process. James hosted our viewing and was so well informed, really lovely and was by far the best agent we dealt with when doing viewings. Claire (who was utterly brilliant at every stage and so, so helpful, thank you Claire!), then provided us with great advice and liaised with our vendors seamlessly. They minimised the stress of what is a difficult process and we’re so grateful, when it’s time to move again we know where we’ll be going!

Jack · 24 August 2023

Agent replied · 23 August 2024

Thank you Jack for taking the time to write your 5 star review, I'm pleased to hear you were happy with our service

5/5

Google

Our entire experience, from probate valuation, through to completion on the sale of my mothers house, has been brilliant. The whole team, but especially James and Claire, have been professional, thoughtful, kind, patient and over all made the whole family seem like we mattered. I cannot recommend them highly enough and would have no hesitation in using them again, should the occasion arise. Thank you Tiffins.

Ruth · 16 April 2024

Agent replied · 23 August 2024

Thank you for the 5 star review Ruth, its great to hear we did a good job and you were happy

5/5

Google

Tiffin Estate Agents are the best kept secret in the (local) property market. Go with them. In addition to being pleasant people, they provide a personal 100% reliable top notch service -- and at the lowest cost of any agent in the area. James and Ian sold our house within 5 days of going to market, and then Claire oversaw all the process to completion. For us, it went as smoothly and as swiftly as could be hoped for. I am grateful to them.

SGS · 20 July 2025

Agent replied · 23 August 2024

Thank you SGS, its great to hear you were happy and that James and Ian did such a good job

5/5

Google

Tiffin in Hampton Hill have acted as letting agents for my company's property in Teddington since 2019 and I have always found them to be very professional and first class, consistently finding reliable and trouble-free tenants and helping to resolve day to day issues. Any initial concerns I had with the merger with Madison Brook in early 2025 were unfounded, with the service continuing seamlessly under the new management.

Tony · 13 October 2025

Agent replied · 12 November 2025

Dear Tony, Thank you for the 5-star review and for your kind comments; we are committed to always providing the same professional service with a very dedicated and personal touch. We are delighted to have worked with you for several years and look forward to many more years to come. We greatly appreciate your continued support. Kind regards, The Madison Brook Team

5/5

Google

Madison Brook has provided an exceptional and professional support. Laura Bancroft has been extremely helpful throughout the entire process. Strongly advised.

Marzia · 13 October 2025

Agent replied · 12 November 2025

Hi Marzia, Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook. We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through. Your feedback means a lot to the team. Thanks again for your support, we really look forward to working with you again in the future. Kind regards, The Madison Brook Team

5/5

Google

Hannah was absolutely amazing throughout my whole experience with renting a property, she was friendly and very efficient. Grateful to her and Maddison Brook for helping me find the right home and for how smooth the process was!

Hayley · 26 March 2025

Agent replied · 16 April 2026

Thank you Hayley for taking the time to write this review. We are delighted to hear how pleased you were with both Hannah and Madison Brook. Enjoy your new home! Best wishes

5/5

Google

We thoroughly enjoyed our time living in a Tiffin-managed property. Laura and Aisling were absolutely fabulous in taking care of all of our requests, needs, addressing any issues quickly and making sure that everything was taken care of properly. We really felt very well taken care of, and only wish that other estate agents would be half as helpful!

Igor · 16 April 2024

Agent replied · 23 August 2024

Thank you Igor for your wonderful review. We all really appreciate you taking the time to write it and it was lovely having you and your family as tenants.

5/5

Google

My recent experience has been super positive! Hannah is a brilliant and kind person, the team is always ready to help you. Our flat is very nice and also the locations. We love everything!

Alessia · 16 April 2025

Agent replied · 23 August 2024

Thank you Alessia for taking the time to review us and your great feedback regarding Hannah. We hope you enjoy your home and you know where we are when you need us.

5/5

Google

Tiffin has provided outstanding services throughout the whole purchase of property. I would like to give my special thanks to Claire, as she has helped me, the buyer, to form a very good relationship with the seller, and pushes all things forward without me even asking. It's been delighted to work with her. Also, you can trust the solicitors Tiffin recommends as they are extreme fast and professional!

Sophie · 24 August 2023

Agent replied · 23 August 2024

Thank you so much Sophie, this really does mean a lot to us. Claire is blushing! All the best in your new home!

5/5

Google

Excellent service from the team here at Hampton Hill. In my opinion they have the best selection of properties among the numerous estate agents in the area. Arranged for me to view a property to rent at very short notice. Whole process was swift and efficient. They are helpful, knowledgeable and transparent. Not pushy just very helpful. A pleasure to deal with.

Maya · 7 November 2025

Agent replied · 16 April 2026

Dear Maya, Thank you so much for your 5-star review, we’re thrilled to know you had a great experience with us, as we work hard to ensure a first class service with a professional and personal touch. Your feedback means a lot to the team. Thanks again for your support, we really look forward to working with you again in the future. Kind regards, The Madison Brook Team

5/5

Google

James James James! Honestly THE friendliest, most genuine Estate Agent i've ever come across. From the get set James was helpful, knowledgable and great with communicating. I had a million questions and was happy to answer all of them honestly, and gave genuine advice. Will certainly be using Tiffin again- would highly recommend them, absolute experts! Thank you James, you have restored my faith in Estate Agents!

Nina · 24 August 2023

Agent replied · 23 August 2024

Haha, this put a smile on our faces! Thank you Nina, that's really made our week. Best of luck with everything in the future and we look forward to doing business with you again.

5/5

Google

I can't thank Tiffin Estate Agents enough. The whole team starting from Ian, Ian, James, and Claire have all been kind, compassionate, and thorough during the entire process. Communication has been clear and prompt. The level of professionalism has been off the scale. They are honest, knowledgeable, personable, and did I mention kind? I wouldn't hesitate to recommend a conversation with Tiffin if you're thinking of selling your property or if you find one of their amazing properties to buy!

J · 16 April 2025

Agent replied · 23 August 2024

Thank you so very much for this great review! It's wonderful to hear you've been happy and we really appreciate all your lovely comments. Thank you and do let us know if we can ever help you in the future.

5/5

Google

I recently sold our home via Tiffins, whose outstanding service is second to none. From the moment I placed the property with them, I was impressed with their enthusiasm, professional approach and knowledge of the market. I would like to particularly commend, Ian, James and Claire whose timely efficiency was first class. They have remained in contact with me throughout the sale of the property and have ensured that I have been kept informed of all developments. I would have no reservations in recommending their services to others.

Teresa · 16 April 2025

Agent replied · 23 August 2024

Thank you Teresa for taking the time to post this great review, we really appreciate it! Ian, James and Claire, and the whole team work really hard for you and Iris. If we can help with anything in the future, please let us know.

5/5

Google

I am very happy to recommend Tiffin and to give them the maximum 5 stars. Both James and Claire in particular could not have been more helpful with the purchase of my house in Hampton Hill. I viewed a number of properties (through various agents) before deciding how to proceed. Standouts for me as regards Tiffin were: knowledge of the area and the general process, good availability on the phone and by email, prompt responses to questions, and courtesy at all times.

Rachel · 16 April 2025

Agent replied · 23 August 2024

Thank you Rachel for taking the time to post this great review, we really appreciate it! James, Claire, and the whole team work really hard and it's wonderful to hear you've been happy, thank you.

5/5

Google

We recently sold our property through Tiffin, and honestly, we couldn't have done it without the dream team, James, Claire, Aisling, Ian and Laura! Despite a few unexpected plot twists (because when is selling a house ever straightforward?), the Tiffin team kept us calm, cool, and collected. They were always just a call away, super friendly, and ready to tackle any hurdle that came up. Thanks to their spot-on advice and constant support, we sold our property quicker than we expected! Highly recommend these legends, 5 stars all the way!

Aurelie · 16 April 2025

Agent replied · 22 October 2024

Dear Aurelie, thank you for your kind review, we have loved working with you and your family to first rent the house and then sell it with the minimum of disruption to all involved. If you are ever back in the country please feel free to pop in for a coffee. We wish you all the best in the future.

5/5

Google

We dealt with quite a few estate agents whilst looking for, buying and selling a house this year - Madison Brook are excellent - local knowledge, no ego, sensible numbers without drama, professional, brought only potential purchasers around the house. Would unflinchingly recommend them to everyone.

James · 16 March 2026

Agent replied · 16 April 2026

Hi James, Thank you so much for your 5-star review, we’re absolutely delighted to hear you had such a great experience with Madison Brook. We work hard to deliver a service that’s both professional and personal, so it’s fantastic to know that came through. Your feedback means a lot to the team. Thanks again for your support, we really look forward to working with you again in the future. Kind regards, The Madison Brook Team

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