Trusted Agent profile · Hampstead
★★★★★
692 reviews across 3 platforms
51-53 Heath Street, Hampstead, NW3 6UG
Part of Benham and Reeves, see every office.
Benham and Reeves's office in Hampstead, at 51-53 Heath Street, is rated 4.6 out of 5 across 692 reviews on three platforms, including 263 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Benham and Reeves won in 2026.
Tell us what you need and we'll put you in touch. Benham and Reeves Hamstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampstead.
The Trusted Agent 2026 results for Benham and Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hampstead office, from every platform, shown as written. First names only.
5/5
Googlebenhams has continued to give excellent service for well over a decade
Thank you David for taking the time to share a five star rating for our Hampstead estate agents. We are grateful for your custom and trust over the decade and will endeavour to continue to provide a five star service. - Emily, B&R
5/5
GoogleWe’ve had a good experience with this agency who professional, responsive, and always helpful. Ask for Kyle Matthews, he will sort you out.
5/5
TrustpilotI had a good experience with B&R
I had a good experience with B&R. Things got dealt with promptly. Particularly good was Tom in the Beaufort Park office. He got things done and always seemed to have the next task taken care of before I’d even had a chance to speak to him. Recommended. Paul P
Thank you Paul, we really appreciate you taking the time to provide a review and to hear you had such a positive experience. We're glad we met your service expectations and hope to continue our working relationship whenever you want to buy or sell a London property.best regards, Emily Taylor, B&R
5/5
TrustpilotServices especially response and…
Services especially response and turnaround time is excellent! Services are almost personalized and well tailored!Working with Kayleigh (Marla) is absolutely awesome; extremely pleasant and responsive; excellent agent!
Hi Joseph, its great to hear you we are an excellent agent. Kayleigh and the property management team are very pleased to hear this. We appreciate seeing this feedback here. - Emily, B&R
5/5
TrustpilotGood service ever experienced before
Good service ever experienced before. Thanks to my property manager Tamae!
Thank you very much for your kind feedback here for Tamae in our property management team, it is warmly appreciated.- Emily, B&R
5/5
GoogleDele and Edelyn are extremely helpful with our case. They responded very speedy and professionally towards our queries. Thank you very much Dele and Edelyn.
Hi Woo, great to hear you've had a speedy and professional service from our Hampstead lettings team. We appreciate the five star rating too, many thanks. - Emily, B&R
5/5
TrustpilotExemplary Service
I've dealt with Benham & Reeves for a number of years now and have always received exemplary service. I especially appreciate being kept in the loop with regards to the changes in the property market, and rely on their regular newsletters to keep me abreast of developments. Keep doing what you're doing!
Thanks Emma, really kind of you to give such great feedback. We are pleased to hear you like our newsletters and that you find them informative, that's great. Many thanks, Emily, B&R
5/5
GoogleIm giving Dele a 5 star rating, he really helped us with our search and took his time out to listen to what we really needed, recommend an area that we wouldn’t of even thought of moving to. Defiantly would recommend him. Thanks B&RPositiveResponsiveness, Quality, Professionalism
Hi Theodore, thanks very much for your review and for rating the service you received as five star, this is very nice to hear. We wish you well with your tenancy. best regards, Emily Taylor, B&R
5/5
TrustpilotB&R and Wesley always respond to my…
B&R and Wesley always respond to my questions promptly. They are very efficient and professional. Thank you B&R.
Thank you Helen, we're very happy to hear you have found the service prompt and professional from Wesley in our lettings team. We appreciate you sharing your feedback and five star rating here. - Emily, B&R
5/5
GoogleExcellent and professional approach, quick response. Excellent, I recommend as a landlord
5/5
GoogleBenham & Reeves have managed our rental property for many years and we are very grateful for their service, and our letting agent, Dele Lawal.
Hi Cindy, thanks very much for sharing a five star rating here and for your kind comments. Its a pleasure to look after your property and we value your trust in us. - Emily, B&R
5/5
GoogleThey were really helpful to help me get my actual rental property, I totally recommend it
Thanks Alvaro, we appreciate you telling us you will recommend us for renting a property in Hampstead and are glad to have been of service to you. - Ruth, B&R
5/5
GoogleDele and Zoe have been fantastic. They found us a tenant within a few weeks, after we had the flat languishing with another local estate agent for over four months. I'm going to use Benham & Reeves al the time now.PositiveResponsiveness, Quality, Professionalism, Value
Hi Helen, we're more than happy to assist you and are really pleased to know we let your property so quickly. We welcome your future business too! best regards, Emily Taylor, B&R
5/5
TrustpilotVeronica,Francesca Sapiano,Adrian Ciot,KyleMathews, Sarah
Mr. Kyle Mathew and all the members in team are very supportive with timely responses and constructive action on times.Thanks for all the support given and in future in advance.
Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R
5/5
TrustpilotGreat service from Benhams
Great from Benhams secured the original tenants for my property very quickly and with a rental price that suited all parties. Thanks for Nick Hubbard
Hi Zibo, its great to hear you've had such a great service experience with Nick and our Ealing lettings team. We appreciate this feedback and five star rating, thank you.- David M, B&R
5/5
GoogleBenham and Reeves have let and managed my properties for over 15 years. I can not fault their staff for attitude, efficiency, and care. I have had very few voids, and a lot of help with managing the properties include routine repairs, emergency repairs, and dealing with challenging tenants.
Thanks very much Giles, it is very kind of you to make known your positive feedback about our service so publicly. Our sixty years of business has been built on building lasting relationships with landlords and you are a valued client. Thank you again for taking the time to review us here. Kind regards, Emily Taylor, B&R
5/5
GoogleWe have been very impressed by the service given by B&R Lettings. They have managed in the space of two months to let two properties, they have listened to all our requirements and followed them precisely and the administrative back-up in signing off tenancy agreements has been first class. We would highly recommend them!
Thank you Sarah for taking the time to leave a review. We will feedback your kind comments to the team. Marc von Grundherr, Lettings Director
5/5
TrustpilotAll those experieces are totally well.
All those experieces are totally well.thanks for asking.
Hi, thanks very much for your feedback here, we're glad the service provision is going well for you. We appreciate your custom.- Emily, B&R
5/5
GoogleChris and Jeremy at Benhams in Hampstead Village provided a calm and professional service during my recent house purchase which was much appreciated given what is typically a pretty stressful process.
Hi Nadine, thanks very much for leaving such kind feedback about the sales service you had here from our Hampstead sales team, we really appreciate your lovely comments and it was our pleasure to help. Thanks also for sharing your five star rating. - Emily, B&R
4/5
TrustpilotProfessional and helpful …
Benham and Reeves have been been my letting agents since 2020 . I have found both my past and present agents professional and very helpful. Would reccomend
Thanks Tina, we are pleased to hear the lettings service is working well for you as a landlord, we value your custom. - Emily, B&R
5/5
GoogleThe Agent worked very hard to find us a property and I am very grateful!
Hi Paul, we appreciate you sharing a five star rating and are very pleased to hear you've had a great service experience from our Hampstead team. Thanks for your custom. - Ruth, B&R
5/5
TrustpilotI'm a tenant in a B&R managed property
I'm a tenant in a B&R managed property. Any problems I have had are always resolved by my property manager Kayleigh swiftly, effectively and courteously.
Hi Paul, thank you for sharing your positive feedback and five star rating here. Kayleigh and the management team are pleased to hear you are happy with the service, this is great to hear.- Emily, B&R
5/5
TrustpilotI was unable to make contact with an…
I was unable to make contact with an utilities company. I contacted Abbas and he resolved the impasse very quickly. This was an excellent service.
Thanks for your lovely review Brian. Abbas is an experienced member of the team and we're pleased to hear you have benefiited from his persuasive skills! - Emily, B&R
5/5
TrustpilotThey help to manage the apartment until…
They help to manage the apartment until now.Quick response to any inquiry and very helpful all the times.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Benham and Reeves, Hampstead won Gold; Benham and Reeves, London won Platinum; Benham and Reeves, Fulham won Gold; Benham and Reeves, Surrey Quays won Trusted Agent.
Tell us what you need and we'll put you in touch. Benham and Reeves Hamstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampstead.
